Staff services manager vs claims manager

The differences between staff services managers and claims managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a staff services manager and a claims manager. Additionally, a claims manager has an average salary of $73,369, which is higher than the $62,624 average annual salary of a staff services manager.

The top three skills for a staff services manager include financial statements, customer service and powerpoint. The most important skills for a claims manager are customer service, oversight, and litigation.

Staff services manager vs claims manager overview

	Staff Services Manager	Claims Manager
Yearly salary	$62,624	$73,369
Hourly rate	$30.11	$35.27
Growth rate	6%	-6%
Number of jobs	386,121	30,302
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 66%
Average age	44	47
Years of experience	6	6

What does a staff services manager do?

A staff services manager oversees the work-life balance, childcare, fitness, and education of employees. They attract employees to their company and increase morale by providing competitive benefits. Increasing employee satisfaction increases productivity and attracts new employees.

What does a claims manager do?

A claims manager is an individual who works in an insurance-based firm and is responsible for managing the insurance claims department that is composed of examiners and adjusters. Claims managers are required to maintain claim files and reviewing these files as well as communicate with customers to follow up regarding issues they face with insurance claims. They must determine who is liable for the damage if there were other parties involved. Claims managers must also include an expert to assess the amount of damage and avoid insurance fraud.

Staff services manager vs claims manager salary

Staff services managers and claims managers have different pay scales, as shown below.

	Staff Services Manager	Claims Manager
Average salary	$62,624	$73,369
Salary range	Between $41,000 And $95,000	Between $45,000 And $117,000
Highest paying City	Washington, DC	San Francisco, CA
Highest paying state	Rhode Island	California
Best paying company	VMware	Zurich
Best paying industry	Professional	Insurance

Differences between staff services manager and claims manager education

There are a few differences between a staff services manager and a claims manager in terms of educational background:

	Staff Services Manager	Claims Manager
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Staff services manager vs claims manager demographics

Here are the differences between staff services managers' and claims managers' demographics:

	Staff Services Manager	Claims Manager
Average age	44	47
Gender ratio	Male, 51.2% Female, 48.8%	Male, 47.9% Female, 52.1%
Race ratio	Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	10%	8%

Differences between staff services manager and claims manager duties and responsibilities

Staff services manager example responsibilities.

Manage all brewery operations including special project management, raw material ordering and handling, production scheduling, and client interfacing.
Update CPT codes and pricing in Ersp.
Submit and process claims for Medicaid.
Devise a compliance plan and train office staff on HIPAA.
Handle all transactions into the POS system over the course of tenure.
Perform secondary billing claims with attachments by collecting/filing claims to Medicare, Medicaid, & commercial payers.

Claims manager example responsibilities.

Manage multiple outsource PPO networks that enable company to increase top line revenue.
Achieve improved structure and efficiency with initiation of pip specific unit.
Manage day-to-day operations of claims department and provide general oversight and direction of all claims activity.
Oversee implementation and management of litigation and expense protocols including AFA agreements and BLO oversight.
Respond to all DOI questions and concerns.
Work with TPA, service providers and personnel on the design, implementation, and management of wellness programs.

Staff services manager vs claims manager skills

Common staff services manager skills

Financial Statements, 19%
Customer Service, 17%
PowerPoint, 8%
Internal Controls, 7%
Payroll, 7%
HR, 6%

Common claims manager skills

Customer Service, 15%
Oversight, 11%
Litigation, 8%
Direct Reports, 4%
Claims Handling, 4%
Insurance Claims, 3%

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Staff Services Manager
Staff Services Manager vs Claims Manager

Updated January 8, 2025

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