Staff services manager vs desk manager

The differences between staff services managers and desk managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a staff services manager and a desk manager. Additionally, a desk manager has an average salary of $75,140, which is higher than the $62,624 average annual salary of a staff services manager.

The top three skills for a staff services manager include financial statements, customer service and powerpoint. The most important skills for a desk manager are CRM, sales process, and quality customer service.

Staff services manager vs desk manager overview

	Staff Services Manager	Desk Manager
Yearly salary	$62,624	$75,140
Hourly rate	$30.11	$36.12
Growth rate	6%	-
Number of jobs	386,121	45,871
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 65%
Average age	44	47
Years of experience	6	6

What does a staff services manager do?

A staff services manager oversees the work-life balance, childcare, fitness, and education of employees. They attract employees to their company and increase morale by providing competitive benefits. Increasing employee satisfaction increases productivity and attracts new employees.

What does a desk manager do?

A desk manager's responsibilities focus on facilitating communication and performing organizational support tasks to maintain the smooth flow of operations at offices. Although the extent of their duties primarily depends on their company or employment industry, it usually includes handling calls and correspondence, answering inquiries, resolving issues and concerns, forwarding calls and messages, arranging appointments and schedules, organizing files, and overseeing various communication materials. In some offices, a desk manager manages different teams, supervising their performance while enforcing company standards and policies.

Staff services manager vs desk manager salary

Staff services managers and desk managers have different pay scales, as shown below.

	Staff Services Manager	Desk Manager
Average salary	$62,624	$75,140
Salary range	Between $41,000 And $95,000	Between $44,000 And $127,000
Highest paying City	Washington, DC	Eureka, CA
Highest paying state	Rhode Island	New York
Best paying company	VMware	ServiceNow
Best paying industry	Professional	-

Differences between staff services manager and desk manager education

There are a few differences between a staff services manager and a desk manager in terms of educational background:

	Staff Services Manager	Desk Manager
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 65%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Staff services manager vs desk manager demographics

Here are the differences between staff services managers' and desk managers' demographics:

	Staff Services Manager	Desk Manager
Average age	44	47
Gender ratio	Male, 51.2% Female, 48.8%	Male, 54.9% Female, 45.1%
Race ratio	Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%	Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	10%	8%

Differences between staff services manager and desk manager duties and responsibilities

Staff services manager example responsibilities.

Manage all brewery operations including special project management, raw material ordering and handling, production scheduling, and client interfacing.
Update CPT codes and pricing in Ersp.
Submit and process claims for Medicaid.
Devise a compliance plan and train office staff on HIPAA.
Handle all transactions into the POS system over the course of tenure.
Perform secondary billing claims with attachments by collecting/filing claims to Medicare, Medicaid, & commercial payers.

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Desk manager example responsibilities.

Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
Maintain POS transactions and hotel budget.
Shred patient information to comply with HIPAA regulations.
Follow HIPAA guidelines to ensure staff compliance.assist with all dental procedures.
Design a multi-part training program for the primary POS program used in retail locations.
Import and export all patient data into the EMR from hospitals and other qualify health care providers.

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Staff services manager vs desk manager skills

Common staff services manager skills

Financial Statements, 19%
Customer Service, 17%
PowerPoint, 8%
Internal Controls, 7%
Payroll, 7%
HR, 6%

Common desk manager skills

CRM, 19%
Sales Process, 12%
Quality Customer Service, 10%
CSI, 9%
Sales People, 8%
Sales Desk, 5%

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Updated January 8, 2025

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