Staff services manager vs reservations manager

The differences between staff services managers and reservations managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a staff services manager and a reservations manager. Additionally, a reservations manager has an average salary of $73,697, which is higher than the $62,624 average annual salary of a staff services manager.

The top three skills for a staff services manager include financial statements, customer service and powerpoint. The most important skills for a reservations manager are reservations, data entry, and customer inquiries.

Staff services manager vs reservations manager overview

	Staff Services Manager	Reservations Manager
Yearly salary	$62,624	$73,697
Hourly rate	$30.11	$35.43
Growth rate	6%	-
Number of jobs	386,121	14,447
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 51%
Average age	44	47
Years of experience	6	6

What does a staff services manager do?

A staff services manager oversees the work-life balance, childcare, fitness, and education of employees. They attract employees to their company and increase morale by providing competitive benefits. Increasing employee satisfaction increases productivity and attracts new employees.

What does a reservations manager do?

A reservation manager is a front-line professional who handles hotel room booking and other tasks. Reservation managers facilitate the sales, bookings, and promotion of the products and services of a company. They quickly respond to phone calls and emails on room booking, apply room blocks, forecast room reservations, and update the arrival checklist. It is part of their job to review room inventory and allocate resources. Usually, they are employed by transportation firms, tour operators, car rental agencies, hotel chains, and travel agencies.

Staff services manager vs reservations manager salary

Staff services managers and reservations managers have different pay scales, as shown below.

	Staff Services Manager	Reservations Manager
Average salary	$62,624	$73,697
Salary range	Between $41,000 And $95,000	Between $48,000 And $111,000
Highest paying City	Washington, DC	Washington, DC
Highest paying state	Rhode Island	New York
Best paying company	VMware	Creative Discovery Museum
Best paying industry	Professional	-

Differences between staff services manager and reservations manager education

There are a few differences between a staff services manager and a reservations manager in terms of educational background:

	Staff Services Manager	Reservations Manager
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Cornell University

Staff services manager vs reservations manager demographics

Here are the differences between staff services managers' and reservations managers' demographics:

	Staff Services Manager	Reservations Manager
Average age	44	47
Gender ratio	Male, 51.2% Female, 48.8%	Male, 28.6% Female, 71.4%
Race ratio	Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 59.9% American Indian and Alaska Native, 0.6%
LGBT Percentage	10%	8%

Differences between staff services manager and reservations manager duties and responsibilities

Staff services manager example responsibilities.

Manage all brewery operations including special project management, raw material ordering and handling, production scheduling, and client interfacing.
Update CPT codes and pricing in Ersp.
Submit and process claims for Medicaid.
Devise a compliance plan and train office staff on HIPAA.
Handle all transactions into the POS system over the course of tenure.
Perform secondary billing claims with attachments by collecting/filing claims to Medicare, Medicaid, & commercial payers.

Reservations manager example responsibilities.

Manage Hotel/F & B/Spa reservation and PBX departments.
Lead salesforce in selling and upselling cruises via inbound and outbound calls as well as internet inquiries.
Manage payroll and scheduling, interview and hire new associates, score calls and coach associates on a daily basis.
Manage productivity from reservations staff by assigning additional tasks depending on call volumes and approve payroll.
Manage all GDS activity, including channel and inventory management, and report analysis and distribution.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.

Staff services manager vs reservations manager skills

Common staff services manager skills

Financial Statements, 19%
Customer Service, 17%
PowerPoint, 8%
Internal Controls, 7%
Payroll, 7%
HR, 6%

Common reservations manager skills

Reservations, 53%
Data Entry, 15%
Customer Inquiries, 15%
Booking, 2%
Room Inventory, 1%
Payroll, 1%

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Executive Management Industry
Staff Services Manager
Staff Services Manager vs Reservations Manager

Updated January 8, 2025

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