Store team leader vs shift supervisor

The differences between store team leaders and shift supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a store team leader and a shift supervisor. Additionally, a store team leader has an average salary of $37,200, which is higher than the $34,141 average annual salary of a shift supervisor.

The top three skills for a store team leader include logistics, customer satisfaction and inventory control. The most important skills for a shift supervisor are cash handling, store operations, and store management.

Store team leader vs shift supervisor overview

	Store Team Leader	Shift Supervisor
Yearly salary	$37,200	$34,141
Hourly rate	$17.88	$16.41
Growth rate	6%	10%
Number of jobs	215,928	282,079
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 40%
Average age	43	43
Years of experience	6	6

What does a store team leader do?

A store team leader is responsible for monitoring the staff's performance, delegating tasks, and ensuring that the team provides the best customer service by responding to the customers' inquiries and concerns and resolving their complaints. Store team leaders assist with the development of marketing campaigns and promotional offers to sell goods and services to the customers, generating more revenues and increasing the business' profitability. They also evaluate sales reports, analyze market trends, and manage the team's productivity to achieve sales objectives.

What does a shift supervisor do?

Shift supervisors are responsible for the employees assigned to the shift that they are handling. Shift supervisors ensure that the employees who were expected to report to work at the specific shift came in. They also ensure that the employees are doing their jobs while at work. Shift supervisors are expected to ensure that employees are really working during working hours and properly delegate work. Shift supervisors ensure that the employees are productive and efficient in their jobs. They are expected to provide coaching and guidance so that the employees will be able to reach the goals assigned to the work team.

Store team leader vs shift supervisor salary

Store team leaders and shift supervisors have different pay scales, as shown below.

	Store Team Leader	Shift Supervisor
Average salary	$37,200	$34,141
Salary range	Between $27,000 And $49,000	Between $26,000 And $44,000
Highest paying City	Colorado Springs, CO	San Jose, CA
Highest paying state	Colorado	Hawaii
Best paying company	Price Chopper Supermarkets-Market 32	AbbVie
Best paying industry	Retail	Manufacturing

Differences between store team leader and shift supervisor education

There are a few differences between a store team leader and a shift supervisor in terms of educational background:

	Store Team Leader	Shift Supervisor
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	SUNY College of Technology at Delhi	SUNY College of Technology at Delhi

Store team leader vs shift supervisor demographics

Here are the differences between store team leaders' and shift supervisors' demographics:

	Store Team Leader	Shift Supervisor
Average age	43	43
Gender ratio	Male, 52.7% Female, 47.3%	Male, 49.1% Female, 50.9%
Race ratio	Black or African American, 8.7% Unknown, 4.7% Hispanic or Latino, 17.0% Asian, 7.0% White, 62.0% American Indian and Alaska Native, 0.7%	Black or African American, 8.9% Unknown, 4.7% Hispanic or Latino, 17.2% Asian, 6.9% White, 61.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	9%	9%

Differences between store team leader and shift supervisor duties and responsibilities

Store team leader example responsibilities.

Manage POS, payroll and scheduling systems to control store expenses and manage resources.
Assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
Conduct monthly audits to ensure OSHA compliance.
Complete OSHA work injury forms and logs.
Place groceries in bags after the cashier scans the items.
Utilize 10 key and math skills to enter inventory into counting equipment.

Shift supervisor example responsibilities.

Content include math skills, how to manage a monthly budget, job searches, and managing a home.
Manage a team of energy consultants in daily production, SPH (sales per hr.
Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
Manage a part-time managerial shift supervisor position that require daily bookkeeping in POS system.
Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
Carry out administrative functions including tracking ordering and managing inventory, and support the manager in monitoring store security and cleanliness.

Store team leader vs shift supervisor skills

Common store team leader skills

Logistics, 15%
Customer Satisfaction, 12%
Inventory Control, 11%
Store Leadership, 11%
Sales Floor, 6%
Develop Team, 4%

Common shift supervisor skills

Cash Handling, 19%
Store Operations, 9%
Store Management, 9%
Loss Prevention, 7%
Food Products, 7%
Cash Flow, 5%

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Store Team Leader
Store Team Leader vs Shift Supervisor

Updated January 8, 2025

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