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Student technician vs desktop support technician

The differences between student technicians and desktop support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a student technician and a desktop support technician. Additionally, a desktop support technician has an average salary of $41,792, which is higher than the $28,926 average annual salary of a student technician.

The top three skills for a student technician include java, javascript and SQL. The most important skills for a desktop support technician are customer service, desktop support, and troubleshoot.

Student technician vs desktop support technician overview

Student TechnicianDesktop Support Technician
Yearly salary$28,926$41,792
Hourly rate$13.91$20.09
Growth rate10%10%
Number of jobs82,671108,944
Job satisfaction-1
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 46%
Average age4242
Years of experience22

What does a student technician do?

A student technician is responsible for assisting the school personnel and faculty on utilizing class technologies and other learning equipment. Student technicians accept school requests for setting-up audio-visual equipment during school events, class presentations, and related technical support services. They run multiple diagnostic tests on the systems before actual usage to prevent any defects and inconsistencies during operations. A student technician must have excellent knowledge of the technology and mechanical processes to identify preventive maintenance efficiently.

What does a desktop support technician do?

A desktop support technician is responsible for troubleshooting defective computer systems, affecting its performance and efficiency. Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system. They keep documentation of the ticket issue and the resolution for reference and quality improvement. A desktop support technician also configures and updates computer systems and networks for better optimization, as well as conducting regular inspections and monitoring the efficiency of installed programs and patches.

Student technician vs desktop support technician salary

Student technicians and desktop support technicians have different pay scales, as shown below.

Student TechnicianDesktop Support Technician
Average salary$28,926$41,792
Salary rangeBetween $16,000 And $50,000Between $32,000 And $54,000
Highest paying CityLakewood, NJPhiladelphia, PA
Highest paying stateVermontPennsylvania
Best paying companySiemensNTT Data International L.L.C.
Best paying industry-Finance

Differences between student technician and desktop support technician education

There are a few differences between a student technician and a desktop support technician in terms of educational background:

Student TechnicianDesktop Support Technician
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 46%
Most common majorComputer ScienceComputer Information Systems
Most common collegeDuke UniversityUniversity of Pennsylvania

Student technician vs desktop support technician demographics

Here are the differences between student technicians' and desktop support technicians' demographics:

Student TechnicianDesktop Support Technician
Average age4242
Gender ratioMale, 60.7% Female, 39.3%Male, 89.8% Female, 10.2%
Race ratioBlack or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 14.4% White, 53.9% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.7% White, 54.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between student technician and desktop support technician duties and responsibilities

Student technician example responsibilities.

  • Set up and manage all Linux labs campus-wide.
  • Manage encryption key using common asymmetric algorithms and distribute mechanism.
  • Set up IP's & DNS for machines.
  • Update department websites using HTML.
  • Create and maintain databases for various customers with SQL.
  • Support with setting up PowerPoint presentations and video conferences.
  • Show more

Desktop support technician example responsibilities.

  • Manage and troubleshoot network connectivity with TCP/IP
  • Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy WINTERMS on CITRIX platform.
  • Blackberry and android setup and activation.
  • Support a legacy system which requires a client certificate and a specific Java version and configuration.
  • Show more

Student technician vs desktop support technician skills

Common student technician skills
  • Java, 9%
  • JavaScript, 8%
  • SQL, 8%
  • GPA, 8%
  • CSS, 8%
  • Android, 7%
Common desktop support technician skills
  • Customer Service, 12%
  • Desktop Support, 10%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • Remote Desktop, 3%
  • Laptop Computers, 3%

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