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The differences between student technicians and services desk technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a student technician and a services desk technician. Additionally, a services desk technician has an average salary of $42,123, which is higher than the $28,926 average annual salary of a student technician.
The top three skills for a student technician include java, javascript and SQL. The most important skills for a services desk technician are service desk, customer service, and troubleshoot.
| Student Technician | Services Desk Technician | |
| Yearly salary | $28,926 | $42,123 |
| Hourly rate | $13.91 | $20.25 |
| Growth rate | 10% | 10% |
| Number of jobs | 82,671 | 145,853 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 46% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A student technician is responsible for assisting the school personnel and faculty on utilizing class technologies and other learning equipment. Student technicians accept school requests for setting-up audio-visual equipment during school events, class presentations, and related technical support services. They run multiple diagnostic tests on the systems before actual usage to prevent any defects and inconsistencies during operations. A student technician must have excellent knowledge of the technology and mechanical processes to identify preventive maintenance efficiently.
Service Desk Technicians are technicians who specialize in providing support to clients. They are usually in fields related to information technology, and they provide technical support to the employees of the organization. They usually help clients in installing, updating, repairing, or maintaining technical components. They are technology-savvy and should be able to communicate well. Most of the time, Service Desk Technicians are contacted through phone calls and thus should be able to guide callers over the phone. They are also expected to be patient and to be customer service-oriented.
Student technicians and services desk technicians have different pay scales, as shown below.
| Student Technician | Services Desk Technician | |
| Average salary | $28,926 | $42,123 |
| Salary range | Between $16,000 And $50,000 | Between $31,000 And $55,000 |
| Highest paying City | Lakewood, NJ | New York, NY |
| Highest paying state | Vermont | New York |
| Best paying company | Siemens | Forum Energy Technologies |
| Best paying industry | - | Government |
There are a few differences between a student technician and a services desk technician in terms of educational background:
| Student Technician | Services Desk Technician | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 46% |
| Most common major | Computer Science | Information Technology |
| Most common college | Duke University | University of Pennsylvania |
Here are the differences between student technicians' and services desk technicians' demographics:
| Student Technician | Services Desk Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 60.7% Female, 39.3% | Male, 79.0% Female, 21.0% |
| Race ratio | Black or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 14.4% White, 53.9% American Indian and Alaska Native, 0.4% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |