Team manager jobs in Ledyard, CT

We are working with a $30M commercial furniture manufacturer in the NE to help them find an Operations Manager to oversee an 80-person, 100,000sq ft plant. They are looking for a strong people leader to focus on quality and safety and to work in a trade-focused, low-tech manufacturing environment. It's the first shift, Mon-Fri, and the role reports directly to the CEO and owner of the company. Compensation is likely to land in the low to mid 100K range, predicated on background and experience! What You'll Do Oversee 80 individuals on the floor Maintain safety and quality standards Oversee productivity and overall efficiency What You'll Need 5+ years of experience in a similar role Supervisory experience preferred

Lead with Purpose at Howley Bread Group (HBG) - Where Warmth Meets Opportunity! At HBG, we're more than just a Panera Bread bakery-café; we're a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together. As a Team Manager, you'll play a vital role in supporting this mission, helping to manage daily operations, lead your team, and ensure our guests have an exceptional experience. Why You'll Love This Role: * As the Team Manager, you'll work closely with your General Manager, playing a critical role in leading the team and managing the café's day-to-day operations. * Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best. * Oversee various aspects of the café, from customer service and team performance to operational efficiency and product quality. * Build your leadership skills through hands-on experience, preparing you for future opportunities within the company. Key Responsibilities: * Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently. * Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance. * Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience. * Financial Management: Support the General Manager in managing budgets and controlling costs. * Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures. Why Howley Bread Group? * Path To Advancement: At HBG, we're committed to promoting from within. As a Team Manager, you'll have the opportunity to develop your leadership skills and advance within the company. * Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority. * Community: We value our communities and strive to give back in a meaningful way. * Insurance: Medical, Dental, Life, Short-Term & Long-Term disability. * Retirement Plan: After 1 year, you are eligible to participate in the company's plan, upon reaching 21 years of age. * Vacation: After 90 days of employment, you are eligible for paid vacation. What We're Looking For: * Must be at least 18 years old. * Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred. * Ability to pass a background check. * This role requires full-time (40) flexible hours, including nights & weekends. * While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment. Ready to Lead and Grow with Us? If you're ready to step into a leadership role where your contributions truly matter, HBG is the place for you. Join us as a Team Manager and help drive success for our café while building a strong foundation for your career. Apply today and start your journey with Howley Bread Group!

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a team member with the Caleb G Carney Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 1+ years of experience in customer service. Leadership and organizational skills. Communication and problem-solving abilities.

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : Behavioral Health Clinical Team Manager At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Behavioral Health Clinical Team Manager. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need a Behavioral Health Clinical Team Manager with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work autonomy and flexible schedules 1:1 patient care Supportive and collaborative environment Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family and pet bereavement Pet insurance As a Behavioral Health Clinical Team Manager, you'll contribute to our success in the following ways: Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities. Provides oversight of all patient care services and personnel. Oversight includes making patient and personnel assignments, coordinating patient care, coordinating referrals, assuring patient needs are continually assessed, and assuring the development, implementation, and updates to the individualized patient plan of care. Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities. Ensures the timely start of patient care within recommended regulatory guidelines. Processes and coordinates physician orders, staff assignments, and communications between direct care team members, the patient and their family, the following physician and primary care physician (as appropriate). Reviews and approves plan of care and evaluates proposed changes to the plan of care for clinical appropriateness. Integrates orders from all relevant physicians involved into the plan of care and ensures the orders are approved by the responsible physician. What is Required? Associates Degree in Nursing related field is required. 2+ years home care experience as a Registered Nurse in Home Health or Behavioral Health 1+ year supervisory experience Current state license as a Registered Nurse Proficiency with enterprise applications such as Workday and HomeCare HomeBase Proficiency with MS Office Suite (Word, Excel, Outlook) You will report to the Branch Director. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : Behavioral Health Clinical Team Manager At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Behavioral Health Clinical Team Manager. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need a Behavioral Health Clinical Team Manager with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work autonomy and flexible schedules 1:1 patient care Supportive and collaborative environment Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family and pet bereavement Pet insurance As a Behavioral Health Clinical Team Manager, you'll contribute to our success in the following ways: Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities. Provides oversight of all patient care services and personnel. Oversight includes making patient and personnel assignments, coordinating patient care, coordinating referrals, assuring patient needs are continually assessed, and assuring the development, implementation, and updates to the individualized patient plan of care. Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities. Ensures the timely start of patient care within recommended regulatory guidelines. Processes and coordinates physician orders, staff assignments, and communications between direct care team members, the patient and their family, the following physician and primary care physician (as appropriate). Reviews and approves plan of care and evaluates proposed changes to the plan of care for clinical appropriateness. Integrates orders from all relevant physicians involved into the plan of care and ensures the orders are approved by the responsible physician. What is Required? Associates Degree in Nursing related field is required. 2+ years home care experience as a Registered Nurse in Home Health or Behavioral Health 1+ year supervisory experience Current state license as a Registered Nurse Proficiency with enterprise applications such as Workday and HomeCare HomeBase Proficiency with MS Office Suite (Word, Excel, Outlook) You will report to the Branch Director. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.

Liquid Personnel is seeking an experienced Team Manager for its client's Occupational Therapy Reablement Service team in Enfield. Our client is looking for a skilled Occupational Therapy Team Manager to lead a busy, therapy-led in-house reablement service. This is a fantastic opportunity to step into a leadership role within a high-impact team that supports residents following hospital discharge and within the community. What will your responsibilities be? You'll work closely with the CQC Registered Manager and OT Assistant Team Manager to deliver a service focused on helping residents regain independence. Your responsibilities will include: Supervising OT staff and overseeing therapy-led interventions Triaging referrals and managing service flow Ensuring outcomes are person-centred and goal-driven Maximising in-house care capacity through effective coordination Qualifications & Experience: HCPC-registered Occupational Therapist Strong leadership and supervision experience Background in reablement or hospital discharge services Excellent organisational and communication skills Why Liquid Personnel? Free DBS and compliance service Twice weekly payroll and ‘Faster Pay' service, getting you paid more quickly Access to exclusive roles that aren't available from other agencies Free access to Liquid's exclusive social work training and CPD portal Your own dedicated consultant with extensive social work knowledge Access to a wide selection of social work positions across the UK “Refer a Friend” bonus - get £500 for each social worker you refer who we successfully place* “Find your own job” bonus - get £250 for bringing your own position to us * Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. BH - 193758 GH - 32933

Job Description The Team Manager at V.F. McNeil Insurance leads and supports a high-performing team, overseeing daily operations and driving departmental performance to meet business goals. You'll also act as a key liaison between staff and management to ensure alignment with the agency's overall objectives. A full description of responsibilities will be provided during the application process. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan Mon-Fri Schedule Responsibilities The Team Manager oversees daily operations and guides the team to achieve departmental goals, optimizing workflows and maintaining high standards of service and efficiency. They lead, develop, and mentor staff through performance management, coaching, and training, while fostering a collaborative, accountable, and positive workplace culture. They also serve as a key liaison with management, reporting on performance metrics and escalating issues as needed. More details about this role and its responsibilities will be provided during the application process. Requirements Bachelors Degree CT State Insurance License Strongly Preferred

Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries, AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work, you can be confident that you're joining a company that values its people just as much as its groundbreaking ideas. AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a net-zero future, AES is committed to meeting the Paris Agreement's goals by 2050. Our innovative solutions, such as 24/7 carbon-free energy for data centers, are setting the pace for rapid, global decarbonization. If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a cleaner, more sustainable future - we're powering it. Apply now and energize your career with a true leader in the global energy transformation. At AES Clean Energy, we're accelerating the future of energy, together, while transforming customer experience and delivering unique customer products and solutions. We're looking for a Field Services Team Leader to support our expanding teams locally and help grow our portfolio of photovoltaic (PV) solar and solar+ Battery storage facilities while connecting the region to the broader Field Services network. The candidate must reside within a radius that covers the area between Albany, NY, and Worcester, MA. Safety First - Self-starter - Innovative Thinker - Driven by Excellence - Team Player - Accountable If these characteristics describe you, join our team's exciting journey! A day in the life of the Field Services Team Leader will include, but is not limited to: Lead and support the team of technicians in their assigned location/region in performing preventive & corrective maintenance and supporting ongoing construction activities. Plan, coordinate and manage the safe, efficient, and reliable delivery of field services to AES Clean Energy facilities and assist the Regional Field Services Manager in planning to meet regional maintenance obligations. Work closely with the Regional Manager, Engineering team, and others to remediate site issues and enhance the operating portfolio's performance. Coordinate and manage contractors engaged to support maintenance activities and ensuring AES Safety procedures are followed. The successful candidate will have a depth of experience in the operation, maintenance and troubleshooting of AC and DC electrical systems of varying types and voltages - experience working with PV solar systems, Battery Energy Storage systems, and substations. Key Responsibilities * Lead solar PV site, BESS, and substation operations and maintenance efforts, including advanced troubleshooting, in accordance with applicable safety and environmental obligations - Responsible for the Preventive and Corrective O&M activities assigned to the team. * Stop unsafe work, report and correct unsafe conditions or hazards - review and submit applicable accident / incident report. Work with and support Regional Safety Committee. * Working with Regional O&M Manager, provide performance and developmental leadership and feedback to the members of the region's team (typically 4-7 technicians). * Identify opportunities for continuous improvement of O&M activities to ensure safe, efficient, and reliable delivery of field services. * Support, or lead as necessary, warranty claims processes with EPC providers and equipment vendors. * Ensure standard maintenance for vehicles and equipment and assist in addressing repair needs, coordinate usage of shared equipment. * Schedule and implement site training and qualification efforts. * Assist in third-party contractor and vendor identification and onboarding- develop work scopes and manage and schedule contractors as needed. * Establish and maintain an annual on-call schedule and communicate that schedule as needed to internal and external parties; respond to "after-hours" emergency situations as necessary. * Ensure timely, complete, and high-quality documentation related to O&M activities, including but not limited to service tickets, maintenance reports, switching orders, and safety-related documentation (such as JHAs/JSAs, Safe Work Permits, LOTO, Energized Electrical Work Permits, Excavation Permits, etc.). * Assist in team adoption of computerized maintenance management system (CMMS). * Work with Engineering to review investigation results and/or recommendations from OEMs and institute plant solutions/modifications, document through change management system. * Ensure accurate tracking of inventory levels - initiate re-order of consumables and spare parts as needed. * As needed, participate in the construction/commissioning of the facilities within the region to ensure a high-quality build, successful commissioning, timely project punch list closeout, and smooth transition of responsibility to the Operations team. * Ensure compliance with all applicable safety and environmental requirements, regional and federal regulations, and company policies. * Stay abreast of applicable technical & safety standards and share with team. * Facilitate effective communication for all activities using phone, email, and other business software such as our Computerized Maintenance Management System (CMMS). * Perform/lead other duties and administrative tasks as assigned by Region Manager. Skills and Qualifications * Demonstrated ability to lead a team and achieve goals. 3 years or more supervisory experience is a plus. * Knowledgeable in the systems, processes and protocols guiding the operations and maintenance of industrial PV solar plants and electrical systems (OSHA standards, NFPA 70e, Lockout/ Tagout/ Grounding, etc.). Operation of SEL relays, Pad Mounted Switch Gear, Re-Closers, and Fluence Systems * Appropriate Electrical trade qualification with at least 5-years working on utility scale electrical systems. * Experience working with utility scale PV systems required, Battery Energy Storage systems a plus. Experience with utility size PV Solar inverters: Power Electronics HEC, Power Electronics HEM, AE 1000NX, AE 500NX, SMA SC2200(Kodiak), TMEIC, Hitachi, Chint, and Yaskawa Solectria inverters. * PV Array Tracker systems: ATI (V2, V2.5, V3), NEXTracker, & Soltec. * Competence with relevant computer systems including but not limited to CMMS, DAS/SCADA, equipment-specific maintenance programs, and Microsoft Office programs. * Ability to work remotely and utilize technology to stay connected to the local team, as well as colleagues at administrative offices. * Ability to lead a team and achieve goals with minimum direct supervision and high degree of self-motivation and reliance. * High degree of commitment to a quality safety culture and an incident-free work environment. * NFPA 70E and OSHA 30 Certification strongly preferred. * College degree in a related field a plus. * Ability to read and interpret equipment/facility schematics, maintenance instructions, procedures/manuals, process/procedure documents. * Personal values consistent with those of the AES: Safety First, Highest Standards, and All Together. * Ability to excel in a collaborative, cross-functional and geographically diverse organization. * Excellent English written and verbal communication skills. * Positive, professional, and collaborative work ethic. * Detail oriented, high-energy, adept at problem solving and time management in sometimes high stress situations, highly organized. Work Environment * May be required to work around rotating and energized equipment, hazardous materials and chemicals. * Occasionally requires lifting as appropriate to perform duties and responsibilities. * Occasional non-standard work hours as required to maintain necessary plant readiness. * Working outside in a normal solar power plant and/or office environment, including high/low ambient temperatures and high/low humidity areas, and possibly working at heights. * Requires standing, sitting, walking, kneeling, twisting, climbing stairs and ladders, and entering plant equipment to access, inspect, or collect data on plant equipment. * As necessary, travel regionally in a company provided service vehicle and use regional air travel to support company's solar and storage assets * Must maintain a valid driver's license. AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. The expected salary for this position, at commencement of employment, is between $106,000 and $132,600/Annual; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements such as annual bonus, in addition to a full range of medical, dental, vision, life, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Assistant Customer Care Center Manager (E1) Chelsea Groton is looking to hire motivated and dynamic individuals for our Customer Care department. The Customer Care Assistant Manager assists our agents and customers in-person using phone, chat, text, and video channels. The ideal candidate will have strong leadership skills, an entrepreneurial spirit, and be a motivated and personable individual willing to help customers achieve their financial goals by providing outstanding service in a professional manner through our various digital channels. Become a member of a positive, versatile and inclusive team that promotes self-development and empowerment for the benefit of our customers and our community. Responsibilities and Requirements vary based on job level. Expectations include: Supervises and assists in managing call center channels including calls, text, chat, video, and VBM services. Ensure seamless customer interactions supporting key products such as deposits, loans, and electronic delivery channels including online/mobile banking, debit cards, etc. working with the Customer Care Center Manager. Supervises and assists Customer Care staff to effectively provide accurate information and support to customers. Support cross-sell efforts and retail/back-office personnel. Assists in managing overall team performance working with the Customer Care Center Manager. Provide guidance, training, and support to Customer Care staff, fostering a positive and productive work environment. Effectively coach the Customer Care staff to appropriately expand relationships and assist customers with meeting their needs. Ensure all customer inquiries and issues are resolved promptly and satisfactorily, maintaining a high standard of service. Track and analyze key performance indicators (KPIs) on call center performance, customer feedback, and operational efficiency; ensure quality assurance in processing forms, customer requests, and product/service maintenance according to Bank policies. Monitors system and application activity and availability and proactively escalate problems and outages to management. POSITION REQUIREMENTS: Minimum of Associate's Degree and/or 1 years' experience of Call Center, retail banking or E-Commerce supervisory experience. Must have strong leadership, supervisory, customer service, problem resolution, interpersonal and communication skills. Must be detail oriented and well organized. Must have some knowledge or aptitude regarding desktop computers, cellular phones and other web enabled mobile devices including but not limited to settings, internet browsers and mobile apps. Proficient in Microsoft Word and Excel and be able to use various types of office equipment including computer, calculator, fax, copier and document imaging technology and equipment. Ability to learn and adapt to change and flexibility of both schedule and routines is required. Must interact with customers and bank team members in a professional manner. Why Choose Chelsea? The Bank has been named a Top Workplace in Connecticut since 2016. And with good reason! Our team members are encouraged and empowered to be better, go further, and help others. And there are lots of other perks too - competitive salary, 401(k) plan, paid time off, health benefits, wellness and engagement programs, leadership training, professional development, and learning opportunities for all team members, and more! Several members of the Bank's team have been recognized in our industry and throughout the community by earning awards such as the Connecticut Bankers Association New Leaders in Banking, ICBA Forty Under 40, The Day Forty Under 40, Banking New England Women of FIRE, and more. At Chelsea Groton, we don't just meet the expectations of our community; we exceed them in the ways we, as a mutual bank, do business, and how we support local organizations financially and through volunteerism. We are focused on bringing together the best in digital, remote, and in-person capabilities. Our approach is designed around the lives of our customers so they can manage finances when, where and how they want, and team members can provide support to our customers in more ways too. Apply today to join a company named Best Bank by The Day (2015 - present), Top Workplace by the Hartford Courant (2016 - present), and one of Forbes Best-In-State Banks (2021, 2022)! Responsible for adhering to Bank policies and procedures relating to regulatory compliance requirements applicable to the job function including but not limited to the Bank Secrecy Act, Anti-Money Laundering, and Fair Lending. EOE/AA/M/F/D/V. Member FDIC.

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Dedicated team builder. * Exceptional ability in implementing multiple assignments. * Outstanding analytical problem-solving skills. * Excellent communications and interpersonal skills. * Flexible and adapt well to changing organizational needs. * Liaison between senior management and staff members. * Proactively resolve escalated customer issues. * Resolve customer service issues. * Provide consumer resolutions in a call center/retail environment. * Inspect furniture returns and exchanges. * Proactively resolve escalated customer service issues. * Execute warranty protection plans. * Able to identify opportunities and find solutions for continuous improvement. * Act as liaison between the customers, repair technicians and delivery teams. * Communicate delivery concerns with the operation management team. * Maintain repair technician vehicle records and product supplies. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette. * Interpersonal skills. * Ability to multi-task. * Strong computer skills. * Proven customer service skills. * Prior supervisory or leadership experience. * Ability to work independently as well as in a team setting. * Experience in a fast-paced environment. * High School Diploma or equivalent. * Flexibility to work a retail schedule that includes nights, weekends, and sale events. Raymour & Flanigan proudly supports a drug free and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

: Office Manager Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. VICTORY AUTOMOTIVE GROUP is looking for an Office Manager to ensure the successful day to day operations of the office and the team. They manage/supervise the office staff, oversee recruitment and training, utilize the office systems, ensure communication between all levels of the organization, maintain a clean and well organized facility, and develop/implement office protocols to optimize efficiency in all areas of operation. This position will assist with payroll, onboarding and maintaining dealership paperwork compliance within our systems. The ideal candidate has dealership experience and might have a degree/experience in business, accounting or administrative functions. Previous experience is highly preferred. They must have strong administrative and organizational skills, exceptional communication and interpersonal skills, strong computer skills, and a working knowledge of the industry. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Maintains procedures for managing the office records and compliance Develops, maintains, and enforces all company policies and procedures Oversees all HR functions, including employee benefits Oversees the balance of work between staff members and accessing needs Provides timely and accurate reports as required Follows all company policies, procedures, and business ethics codes Job Requirement:Requirements High School diploma or GED Must have dealership experience Experienced with business applications, including payroll, scheduling, and accounting software Excellent interpersonal skills to interact professionally with customers, vendors, and staff Strong organizational skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Neat, clean, and professional appearance Highly professional and dependable Strong computer skills, including Microsoft Office (word, Excel, Outlook) and the internet Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. With direction from the Plant Manager, the position manages and will have a strong focus in the administrative functions for production cost analysis, payroll, accounts payable and receivable, and HR monthly financial statements. Position also is customer service, purchasing, shipping, planning, and other plant administrative functions. Primary Responsibilities: * Develop and maintain safety program for administrative employees. Ensure compliance with plant safety rules. * Preparing analyses and reports in accounts payable, accounts receivable, payroll, inventory, month end closing as scheduled or requested on a daily, weekly, and monthly basis. * Seek, create and/or modify programs and reports to improve efficiencies in various administrative tasks. Implement new procedures as required by corporate or division staff. * Prepare, consolidate, and reconcile financial reports for month end closing. Coordinate plant physical inventory. Provide support for cost reduction teams. * Build and maintain productive employee relationships, driving employee satisfaction. Provide direction, training, and development as needed. Provide coaching, counseling, or discipline as needed. Report disciplinary action to Site Manager. Address employee concerns and issues. * Coordinate purchasing, customer service, shipping, and similar functions, as required, to meet customer demands, to manage overtime, to minimize inventory, and to reduce costs. * Drive productivity and quality initiatives through administrative functions as appropriate. * Closing account balances; accounting transactions * Analysis & reporting of cost & production variances * Materials & supplies ordering patterns This position is onsite at our Putnam, CT Plant location. Knowledge & Skills Required: Manufacturing/Supply Chain Knowledge of accounting Payroll Sense of urgency Customer service experience At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee. Benefits * Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options * 401(k) retirement plan with company match * Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services * Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family * Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance * Tuition reimbursement We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

The Front Office Manager is responsible for assisting the Director of Operations while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Responsibilities Approach all encounters with guests and employees in a friendly, service-oriented manner. Always maintain a friendly and warm demeanor. Ensure that employees are always attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be aware of all rates, packages, and promotions currently offered Have knowledge of and assist in all emergency procedures as required. Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner. Be able to perform all duties of Guest Services Agent. Run room status reports in a timely manner and relay necessary information to affected departments and individuals. Monitor key control to maintain hotel security. Answer all guest inquiries in a timely and professional nature. Assist in training and cross training of new hires and current employees on a regular basis. Attend meetings/training as required by management. Qualifications High School diploma or equivalent required. At least 2 years of hotel/hospitality experience preferred. Previous hotel supervisory responsibility preferred Ability to stand during entire shift. Must be effective in handling problems in the workplace; including anticipating, preventing, identifying and solving problems as necessary. Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be able to work a flexible schedule that includes weekends and holidays. Benefits Health and dental insurance available after 60 days of employment. 401k with company match after 1 year of employment. Paid time off. Go Hilton Team Member travel discount program. Distinctive Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

The DME Customer Service Supervisor will oversee the daily operations and ensure the overall success of the Customer Service team in a hospital-based Durable Medical Equipment (DME) company. This role is responsible for managing and improving/maintaining the quality and efficiency of customer service interactions, ensuring that patients, caregivers, and healthcare providers receive exceptional service. The Supervisor will also mentor, train, and support the customer service team, handle patient/employee escalated issues, and collaborate with cross-functional departments to meet operational goals and improve customer satisfaction. Key Responsibilities: Supervise, train, and mentor a team of customer service representatives, ensuring that all team members are equipped with the knowledge and skills needed to deliver high-quality service. Foster a positive and productive work environment focused on collaboration, professionalism, and exceptional customer service. Conduct regular performance evaluations, providing feedback and coaching to team members to support their professional development. Manage team schedules to ensure adequate coverage during peak hours and during special events or promotions. Assist in all customer services department duties and responsibilities as needed. Oversee the resolution of escalated customer inquiries, complaints, or concerns, ensuring timely and effective solutions. Monitor and assess team performance to ensure all service level agreements (SLAs) and key performance indicators (KPIs) are met. Implement and enforce standardized processes for handling customer interactions to ensure consistency and high-quality service. Collaborate with other departments (such as sales, billing, and operations) to resolve complex customer issues and improve the overall customer experience. Assist in streamlining processes, identifying areas for improvement, and implementing new systems or technologies to enhance customer service efficiency and productivity. Ensure that customer data is accurately recorded and maintained within the company s systems. Monitor and report on key metrics such as call volume, response time, customer satisfaction scores, and issue resolution rates. Ensure that customer service operations adhere to company policies, industry regulations, and healthcare standards, particularly in relation to patient privacy (HIPAA and PCI compliance). Review customer service interactions for quality assurance and compliance, providing constructive feedback as needed. Ensure the timely and accurate processing of DME orders, returns, and maintenance requests. Identify trends in customer feedback and collaborate with management to develop strategies for improvement. Participate in training and development programs to stay current on DME product knowledge, customer service techniques, and industry regulations. Qualifications: Education: High school diploma or equivalent required. Bachelor s degree in Business Administration, Healthcare Administration, or a related field preferred. Experience: Minimum of 3-5 years of experience in customer service, with at least 1-2 years of supervisory experience, preferably in a healthcare or DME setting. Experience with Durable Medical Equipment (DME) products and healthcare operations is highly preferred. Strong knowledge of healthcare regulations (e.g., HIPAA) and DME industry practices. Skills: Excellent leadership, communication, and interpersonal skills. Strong problem-solving and conflict resolution abilities. Ability to manage and prioritize multiple tasks in a fast-paced environment. Proficiency with customer service software and Microsoft Office Suite. Ability to analyze and report on key customer service metrics. Physical Requirements: Ability to sit or stand for extended periods. Job Qualifications and Specifications: A High School diploma or equivalent is required. A valid drivers license is also required. Care New England Health System (CNE) and its member institutions Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Job DescriptionWe are recruiting on behalf of a reputable organization looking to expand its business in the Rhode Island market! Our client is seeking an experienced Office Manager to support daily operations and serve as a key organizational resource for a growing company. This role is ideal for a detail-oriented professional who enjoys overseeing office operations, coordinating vendors, and keeping processes running smoothly. Company & Job Highlights: Full-time, permanent opportunity Salary range of $50,000-$55,000 annually Hands-on role with broad responsibility and visibility Collaborative office environment with varied day-to-day tasks Opportunity to work closely with leadership and impact office efficiency Stable organization with established operations and systems Responsibilities of the Office Manager: Oversee daily office operations to ensure an organized, efficient, and professional work environment Manage office supply procurement, inventory tracking, and vendor relationships Maintain accurate records related to inventory, documentation, and office expenses Prepare and process documentation related to goods, deliveries, and internal reporting Coordinate courier services, shipments, and delivery logistics Supervise third-party service providers, including cleaning, IT support, and maintenance vendors Monitor the condition of office furniture, equipment, and facilities; coordinate repairs and servicing as needed Organize meetings, business travel, internal meetings, and corporate events Support inventory audits and ensure accurate stock records Handle incoming and outgoing correspondence and document flow Assist leadership with expense tracking, budget monitoring, reporting, and special projects Serve as a professional point of contact for visitors, partners, and clients Qualifications of the Office Manager: Associate's degree or higher preferred Prior experience in office management, administrative operations, or facilities coordination Strong organizational skills with close attention to detail and accuracy Ability to manage multiple priorities in a fast-paced environment Professional written and verbal communication skills Experience coordinating vendors, service providers, and internal teams Knowledge of inventory tracking, documentation, and basic reporting Strong problem-solving and conflict-resolution abilities High level of discretion and professionalism Proficiency with Microsoft Office (Word, Excel, Outlook) Comfort working with inventory systems, internal databases, and office technology Ability to quickly learn new platforms and systems Submit your comprehensive resume today for immediate, confidential consideration! Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request. Join a Top Workplace in Rhode Island! Recognized as one of The Providence Journal's Top Workplaces, City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts. At City Personnel, we don't just match talent with opportunity. We invest in your growth and well-being. When you work with us, you'll enjoy: Dedicated Career Coaching: To help you with resumes, interviews, and career planning. Referral Program: That rewards you for helping others find great opportunities. Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, and Weekly Pay. City Personnel isn't just a staffing agency. It's a team that values you, celebrates your wins, and helps you succeed every step of the way.Ready to take the next step in your career? Apply today and experience why we've been voted a Top Workplace in Rhode Island! Contact us today at (401) 331-2311 to find your perfect job match! Ind123

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday-Friday 8am-430pm. You will be traveling between Westerly, Mystic, and West Warwick Essential Responsibilities Oversee, day-to-day administrative functions and general office duties for assigned Metro Clinics. Ensure the front desk and aides are staffed appropriately to support assigned clinics. Train and onboard staff on all systems and procedures. Disciplinary action for employees (FD, Aides) Employee time cards approvals/monitoring, and PTO review, Call Outs and coverage plans to ensure office is appropriate staffed and operational Collaborate with therapists and staff to ensure the best possible outcome for the office. Effectively communicate expectations of administrative procedures of the role Ensuring staff is knowledgeable of and performing standard operating procedures. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Point of contact for all clinic complaints, issues, customer service line items “Face” of the clinic support team, for communications and clinic pulse checks and resolution Internal customer service rep for all assigned office locations- staff, directors, therapists, aides, front desk, etc. Weekly visits and touchbases for 10+ clinics Handle patient concerns and escalations Performs other duties and assignments as required. Knowledge & Skills Required Strong Microsoft 365 and outlook (accuracy a must). Must possess excellent time management and organizational skills. Knowledge of regulatory standards and compliance requirements Must work effectively with all management levels and staff affiliates. Must have strong interpersonal skills, maturity, and good judgment; demonstrate a positive can-do attitude; have effective communication skills with a diverse range of individuals. Highly effective soft skills required Excellent interpersonal/ communication skills, both verbal and written. The ability to work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously. Must have personal means of transportation to be able to travel to multiple locations/sites Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Qualifications High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information What We Offer! Competitive compensation package 401(k) plan with company matching options Generous Paid Time Off A rich benefits package, including medical, dental, life and long-term disability insurance Progressive Leadership Development Programs New York's 529 College Savings Program Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration And much more! The anticipated base salary range for this position is $66,300-$66,300. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.