Team manager jobs in Payson, UT - 316 jobs

Job Description About Nature's Sunshine: Nature's Sunshine is a leading health and wellness company that manufactures and distributes high-quality natural supplements worldwide. Our rich history and commitment to innovation empower individuals to achieve optimal health and well-being. The Opportunity: As the Director of Global Customer Support, you will be a pivotal leader in driving our customer-centric strategy and ensuring exceptional experiences for our valued customers worldwide. You will lead and develop a high-performing global customer support organization, leverage technology, and foster a culture of continuous improvement. Key Responsibilities: Strategic Leadership: Develop and execute a global customer support strategy aligned with Nature's Sunshine's overall business objectives, enhancing customer satisfaction, loyalty, and retention. Team Leadership: Lead, mentor, and inspire a diverse team of customer support professionals across multiple locations, fostering a collaborative and results-oriented environment. Operational Excellence: Oversee the efficient and effective operation of global customer support call centers, ensuring consistent service levels, accurate information, and timely resolution of customer inquiries and issues. Digital Transformation: Champion digital transformation initiatives to optimize customer support processes, enhance self-service capabilities, and leverage technology to improve key performance indicators (KPIs). Customer Advocacy: Act as a passionate advocate for the customer, ensuring their voice is heard and their needs are met throughout the organization. Cross-Functional Collaboration: Collaborate closely with sales, marketing, product, and other departments to develop integrated strategies and programs that enhance the overall customer experience. Performance Management: Monitor and analyze key performance indicators (KPIs) related to customer satisfaction, resolution rates, cost per contact, and other relevant metrics. Identify areas for improvement and implement data-driven solutions. Process Improvement: Continuously evaluate and improve customer support processes, policies, and procedures to enhance efficiency, effectiveness, and customer satisfaction. Risk Management: Work closely with the compliance and legal departments to address complaints, policy enforcement, and termination issues. Qualifications: Bachelor's degree in business, marketing, or a related field (or equivalent experience). 8-10+ years of progressive experience in customer support leadership roles, focusing on global operations. Proven track record of building and leading high-performing customer support teams in a fast-paced, high-volume environment. Strong understanding of contact center technologies, CRM systems (e.g., Nice in Contact), and workforce management tools. Experience leading digital transformation initiatives and leveraging technology to improve customer support operations. Excellent communication, interpersonal, and problem-solving skills. Ability to think strategically, analyze data, and make data-driven decisions. Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams. A passion for customer service and a commitment to delivering exceptional customer experiences. Comfortable challenging the status quo and driving innovation in customer support practices. Demonstrated experience building organizational relationships, fostering open communication, and cross-functional collaboration. Proven aptitude in living the 'Customer Experience' and collaborating with customer service colleagues globally to meet customer expectations through organizational objectives. #ZR Nature's Sunshine is dedicated to being a Force of Nature that champions social and environmental wellness. We are focused on building a team of professionals with diverse backgrounds and experiences to become the natural supplement company of the future. By celebrating the individuality and unique perspectives of our workforce, we empower our employees to share the healing power of nature with more people around the world. And through our commitment to sustainable processes, renewable energy usage and waste reduction initiatives, we're devoted to preserving nature and its power for future generations. We believe we are stronger together, and our ongoing commitment to diversity, equity, inclusion and belonging ensures that every employee is treated with fairness and respect. Because doing what's right-in the right way-is how we succeed as a company and a society. Job Posted by ApplicantPro

The Active Trader Relationship Manager (ATRM) team is responsible for developing relationships with a book of highly active traders through increased client engagement and by providing education on E*TRADE's full suite of advanced active trader platforms, tools and services. The ATRM Manager must have the unique skill set and traits of an ATRM and a proven track record of effective leadership and heightened performance across the organization. The ideal candidate will have a unique combination of a comprehensive trading knowledge and a commitment to the highest levels of service, along with a thorough understanding of the processes and procedural landscape presented to team members and customers alike. The ATRM Team Manager will be expected to hold team members accountable for the service and relationship management delivered to both book clients and prospective clients. The Team Manager will provide coaching and support that lend to the career growth of the team. Additionally, the Team Manager will oversee team members and assure they meet targets for daily, weekly, monthly, and annual performance metrics, work with line of business management in coordinating team meetings, compliance training and preparation of performance reviews. Role Responsibilities: * Train, coach, motivate, and mentor ATRMs while providing checkpoints, milestones, and development plans as needed to meet core Key Performance Indicators * Create a positive environment by motivating, encouraging, and engaging employees with fairness and integrity * Review and evaluate customer interactions, providing feedback to drive improvement and quality, as well as identifying areas of strength or in need of improvement * Provide industry expertise to ensure goals are met and a high level of service is delivered to drive heightened customer experience * Research and resolve complex trade related issues * Provide oversight and ad hoc approvals for trade entry or other transactional items in client accounts * Effectively communicate issues related to the customer experience to associates, fellow supervisors and management in a timely manner * Set and manage team standards around attendance, performance metrics, and service quality * Partner with key stakeholders and varying levels of leadership to provide feedback and develop strategies for goal attainment Minimum Qualifications: * Required Education: Bachelor's Degree preferred * Registrations: SIE, Series 7, 63, and 9/10 or equivalent and ability to obtain Trader Certification * Minimum Years of Experience: 2+ years Preferred Skills: * Thorough understanding of E*TRADE policies and procedures. * Must have professional experience developing business as well as establishing relationships with actively trading and/or affluent clients * Thorough understanding of the securities industry including equity and option trading. * Utilize independent decision-making skills to handle and resolve issues. Ability to work independently * Evidence of strong leadership capabilities and previous supervisory experience * Possess strong skills in coaching and mentoring teams to enhance performance and deliver against KPIs * Excellent knowledge of compliance practices and proven track record working within industry and regulatory parameters * Utilize independent decision-making skills to handle and resolve issues * Proven track record in handling and resolving complex client issues * Ability to troubleshoot basic to advanced technical problems * Excellent organizational skills, with the ability to handle multiple tasks * Extensive knowledge of E*TRADE trading and customer account systems * Proficient in Salesforce, MS Word, Excel, PowerPoint * Outstanding oral and written communication * Must be able to remain composed, professional and maintain control in high-pressure or volatile environments WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. For Chicago: Salary range for the position: $85,000 - $140,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Professional Dental is now hiring an experienced office manager with +3 years of experience for our Payson office. The Dental Office Manager is responsible for managing the day-to-day operations of the dental office, including supervising staff, managing patient flow, handling financial and administrative tasks, and ensuring that the office runs smoothly and efficiently. We at Professional Dental are looking for patient-focused office managers that have the desire and willingness to provide the best possible care to every patient. Being adaptable and a team player will be essential to your work at Professional Dental. Responsibilities: Supervise and coordinate the activities of the dental office staff, including receptionists, dental assistants, and hygienists Manage patient flow and schedule appointments, ensuring that the office runs efficiently and that patients are seen in a timely manner Handle financial and administrative tasks, such as managing insurance claims and billing, preparing financial reports, and maintaining patient records Purchase supplies and equipment as needed, and maintain inventory levels Oversee the maintenance and cleanliness of the office Communicate with patients and staff, and resolve any issues or concerns that may arise Implement policies and procedures to ensure compliance with dental regulations and standards Stay up-to-date on the latest developments in dentistry and office management best practices Job Requirements: Bilingual (English and Spanish) High school diploma or equivalent +3 years experience working in a dental office, with knowledge of dental terminology and procedures Experience working with Open Dental Excellent organizational and communication skills Ability to manage and supervise staff effectively Proficiency with computer programs (Office and Open Dental) Attention to detail Well-organized and reliable What We'll Offer You: Unparalleled support to grow your career A culture that celebrates success and diversity

Why You'll Love Working Here Who wants to make some good money? At Credit Corp Solutions, we're not your typical collections company. With over 2,000 employees worldwide, we've built a culture of growth, respect, and opportunity. When you join our team, you're not just starting a job - you're launching a career. Highlights you'll enjoy right away: * No weekends ever - enjoy your work-life balance * Uncapped monthly bonuses - Our new reps are earning an average of $1,000 in bonuses within their first six months. * 4 weeks of paid training - no experience? No problem * Medical, Dental, Vision - start soon after you do! * 401(k), Paid Time Off, & 9 Paid Holidays * Free breakfast daily & fresh fruit options * $1,200 referral bonus - Who doesn't want to work with their friend? The Role - Customer Relationship Manager As a Customer Relationship Manager (CRM), you'll be the problem-solver and guide for customers working through financial challenges. You'll: * Build rapport and negotiate solutions that work for both the customer and company * Work in a goal-driven environment (with big bonus potential) * Gain hands-on experience that opens doors to leadership and advancement opportunities What are we looking for? * Strong communication skills - confident, clear, and persuasive * Goal driven, KPIs, or deadlines (sales, retail, call centers, hospitality all count!) * Empathy, professionalism, and resilience * A competitive spirit - you love hitting goals and being rewarded for it No collections experience required - we'll train you to succeed. Ready to Join Us? If you're motivated, competitive, and looking for stability with real career growth, we'd love to meet you. Apply today and start building your future with Credit Corp Solutions!

Why You'll Love Working Here Who wants to make some good money? At Credit Corp Solutions, we're not your typical collections company. With over 2,000 employees worldwide, we've built a culture of growth, respect, and opportunity. When you join our team, you're not just starting a job - you're launching a career. Highlights you'll enjoy right away: No weekends ever - enjoy your work-life balance Uncapped monthly bonuses - Our new reps are earning an average of $1,000 in bonuses within their first six months. 4 weeks of paid training - no experience? No problem Medical, Dental, Vision - start soon after you do! 401(k), Paid Time Off, & 9 Paid Holidays Free breakfast daily & fresh fruit options $1,200 referral bonus - Who doesn't want to work with their friend? The Role - Customer Relationship Manager As a Customer Relationship Manager (CRM), you'll be the problem-solver and guide for customers working through financial challenges. You'll: Build rapport and negotiate solutions that work for both the customer and company Work in a goal-driven environment (with big bonus potential) Gain hands-on experience that opens doors to leadership and advancement opportunities What are we looking for? Strong communication skills - confident, clear, and persuasive Goal driven, KPIs, or deadlines (sales, retail, call centers, hospitality all count!) Empathy, professionalism, and resilience A competitive spirit - you love hitting goals and being rewarded for it No collections experience required - we'll train you to succeed. Ready to Join Us? If you're motivated, competitive, and looking for stability with real career growth, we'd love to meet you. Apply today and start building your future with Credit Corp Solutions! Job Type: Full-time Benefits: 401(k) Flexible schedule Health insurance Paid time off Vision insurance Work Location: In person

Ready to Lead with Heart? Bring Your Customer Service Experience to Healthcare at Serenity. At Serenity Healthcare, we're building high-impact teams and transforming mental wellness. You don't need a medical background-just leadership, empathy, and a passion for people. You Know How to Serve. We'll Teach You How to Heal. We're not looking for clinical experience-we're looking for influential, service-minded leaders who can connect, inspire, and guide. If you're driven to help others and skilled at having meaningful conversations, we'll provide the healthcare training to back it up. The Role: Customer Service Lead As a Customer Service Lead at Serenity, you'll guide patients as they begin their healing journey, ensure they understand their treatment options, and help them take meaningful next steps. Along the way, you'll support your clinic team, model excellent service, and foster a culture of trust and care. If you're ready to bring your customer service leadership and influence to a mission that matters-this is your chance. What You'll Do: Build strong, supportive relationships with patients starting treatment Educate and support them to take the next step on their mental health journey Address concerns as needed with patience and confidence, to keep people moving forward Positively support your clinic team by modeling excellent service and communication Learn and be willing to step into other clinic roles as needed What You Need: High School Diploma or GED A strong customer service background-ideally with 3+ years of full-time experience Leadership experience or a natural ability to guide and influence others Excellent communication and problem-solving skills Strong emotional intelligence and the ability to remain calm under pressure Experience in fast-paced, people-centered roles such as hospitality, call centers, dental/vision/orthopedic offices, caregiving, coaching, or professional tutoring is a strong plus Why You'll Love Working at Serenity: Fulfillment - Make a real impact by helping patients take back their lives Career Growth - We promote from within and are expanding rapidly Competitive Pay Excellent Benefits - We cover 90% of medical, dental & vision 401(k) - Because your future deserves self-care too 10 PTO Days (15 after your first year) + 10 Paid Holidays for rest and renewal Who We Are: Serenity Healthcare uses FDA-cleared, cutting-edge technology to treat mental health conditions-offering hope when traditional treatments haven't worked. Our patient-first approach delivers real results, and we're changing lives every day. Serenity Healthcare is an equal opportunity employer. If you're qualified, you're welcome here. This position is contingent on successfully completing a background check and drug screening upon hire.

We are University of Utah Health. As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA Benefits: Save 50% on Tuition (Tuition reduced for eligible employees attending the University of Utah) Health Coverage, Dental Coverage, Life Insurance Retirement Paid Time Off 11 Paid Holidays per year Corporate Overview: University of Utah Health Hospitals and Clinics is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. University of Utah Health Hospitals and Clinics is nationally ranked and recognized for our academic research, quality standards and overall patient experience. In addition to our clinical delivery system, we have a School of Medicine, School of Dentistry, College of Nursing, College of Pharmacy, and College of Health providing education and training for over 1,250 providers annually. We have over 2 million patient visits annually and research grants exceeding $350 million. How to Apply: Submit your application online at employment.utah.edu Upload most recent up dated resume with work history and experience. supply chain #supplychain Responsibilities Supports response to product recall notices. Orders, receives and oversees the ordering and receipt of materials, equipment, stock and supplies for the organization. Uses the department's computer system to maintain verification of all transactions. Maintains a record of stock received and issued to departments. Inspects and verifies that received stock meets specifications and that orders are complete. Resolves order problems with vendors and departments, as necessary. Stores articles by style, size, material, etc. according to departmental procedures. Rotates supplies to ensure that items do not expire before use. Delivers goods to the appropriate areas on a routine or STAT basis. Maintains a clean, sanitary and orderly storeroom. Performs various clerical duties such as data entry of requisitions and receipts and answering phones. Answers staff questions regarding storeroom activities, as required, to ensure that quality service is delivered. Documents patient charges for equipment use and specialty cart supplies. Cleans and sanitizes patient use equipment using industry standard cleaning products and techniques. Maintains acceptable scores for ATP surface testing for infection control. Ensures that safety inspections, preventive maintenance and calibrations on equipment are completed prior to scheduled expiration dates. Delivers clean linen to various hospital and clinic locations following a predetermined par level. Performs other duties, as assigned. May oversee the delivery or distribution of goods by filling requisitions and comparing nomenclature, stock numbers, etc. May handle the packaging and shipping of packages. May make decisions regarding the physical layout of the storeroom. May assist in the counting, sorting and folding of linen. Knowledge / Skills / Abilities Demonstrated potential ability to perform the essential functions as outlined above. Demonstrated understanding of equipment processing sanitation techniques. Demonstrated human relations and effective communications skills. Demonstrated knowledge of standard warehousing. Demonstrated computer literacy, mathematical and problem solving skills. Qualifications QualificationsRequired Six (6) months of customer service, shipping and receiving or stock room experience, or the equivalency. Qualifications (Preferred) Preferred Valid, current Utah driver's license with proof of insurability. Previous experience in storeroom supervision and employee leadership. Working Conditions and Physical Demands Employee must be able to meet the following requirements with or without an accommodation. This position involves intermediate work that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling or otherwise moving objects while providing assistance to patients. The incumbent may face exposure to potentially dangerous contaminated bodily fluids, blood and blood products, chemotherapy solutions and other contaminants as part of the daily hazards of the job. Physical Requirements Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking

HGV Now Offers Day One Team Member Benefits - eligible for health benefits and 401k as of Day 1 of employment! At Hilton Grand Vacations, we set the standard for creating exceptional experiences and fostering positive change within our industry and communities. We invite you to seize the opportunity to become our Front Desk Guest Services Manager at Sunrise Lodge. In this pivotal role, you will lead a dedicated team, ensuring that each guest enjoys an unparalleled and memorable stay from the moment they arrive until the moment they depart. Your leadership will be key in delivering the highest level of service and creating lasting impressions What will I be doing? * Handle day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. * Assist in the daily maintenance of room inventory status. * Leads the Front Desk team by crafting a positive work environment. * Oversees and resolves resolution of problems arising from owner/guest concerns with a commitment to satisfying every guest/owner. * Maintains a positive collaborative work environment between staff and management. * May be required to perform other reasonable duties as requested by management. * Effectively handle incidents and guest concerns in a timely and professional manner to ensure high levels of guest satisfaction. * Ensure quality assurance standards of hospitality are provided to all members, owners, and guests on property and/or via telephone. Why Do Team Members Like Working For Us: * Recognition Programs and Rewards * Discounted Hilton hotel rates worldwide! * 401(k) program with company match. * Paid time off and Paid Sick Days * Employee stock purchase program * Tuition reimbursement programs * Numerous learning and advancement opportunities And more! What are we looking for? Hilton Granisd Vacations a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience: * A minimum of one (1) year of experience in the customer service field is required. * A minimum of 3 years of supervisory experience in the customer service field required. * Demonstrate leadership skills such as integrity, professionalism, and confidentiality * A courteous and professional attitude when handling upset guests and difficult situations * High school diploma or equivalent * Open availability on schedule It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Possess the knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation * Interpersonal skills, high level of communication skills, ability to make decisions and lead others * Understanding of how Housekeeping and Front Office work together We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will I be doing? * Handle day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. * Assist in the daily maintenance of room inventory status. * Leads the Front Desk team by crafting a positive work environment. * Oversees and resolves resolution of problems arising from owner/guest concerns with a commitment to satisfying every guest/owner. * Maintains a positive collaborative work environment between staff and management. * May be required to perform other reasonable duties as requested by management. * Effectively handle incidents and guest concerns in a timely and professional manner to ensure high levels of guest satisfaction. * Ensure quality assurance standards of hospitality are provided to all members, owners, and guests on property and/or via telephone. What are we looking for? Hilton Granisd Vacations a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience: * A minimum of one (1) year of experience in the customer service field is required. * A minimum of 3 years of supervisory experience in the customer service field required. * Demonstrate leadership skills such as integrity, professionalism, and confidentiality * A courteous and professional attitude when handling upset guests and difficult situations * High school diploma or equivalent * Open availability on schedule It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Possess the knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation * Interpersonal skills, high level of communication skills, ability to make decisions and lead others * Understanding of how Housekeeping and Front Office work together

Full-time Description Red Rock Orthodontics is a friendly, patient-centered orthodontic practice serving the Spanish Fork and Payson communities. We combine advanced technology with a warm, personalized approach to create confident smiles for patients of all ages. Our team values positivity, communication, and excellent service, and we're excited to welcome an Office Manager who can help lead our growing practice with professionalism and heart. Requirements Key Responsibilities: Lead and support the front office and clinical team to ensure smooth daily operations Oversee scheduling, patient flow, and appointment optimization Manage practice financials, including payment collection, insurance coordination, and reporting Maintain high standards for patient experience and customer service Drive team communication, accountability, and alignment with practice goals Conduct performance check-ins, onboarding, and team training Ensure compliance with office policies, safety protocols, and industry standards Collaborate closely with the doctor and leadership to support practice growth and efficiency Qualifications: 3-5 years of management experience required Dental or orthodontic experience preferred but not required Strong leadership and communication skills Ability to coach, motivate, and develop team members High attention to detail; excellent organizational skills Comfortable with multitasking and prioritizing in a fast-paced environment Customer-service mindset with a warm, professional demeanor Proficiency with scheduling systems, office software, and administrative tasks

At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. As the Senior Team Lead - Structure, you will be a critical hands-on leader responsible for the technical foundation and execution of our client benefit plans. You will own the strategy, tooling, and maintenance processes that ensure the accurate and timely configuration of all benefit structures. What you'll do: Technical Ownership & Strategy (The "Structure" Focus) Own the Plan Stack: Take full ownership of the end-to-end configuration, quality, and maintenance of the benefit plan structure (e.g., plan setup, product stack, plan rules, etc.). Drive Tooling Enhancement: Identify, prioritize, and sponsor tooling and system enhancements specifically aimed at improving the efficiency and accuracy of benefit creation and plan stack maintenance. Benefit Creation & Maintenance: Oversee the cradle-to-grave process for new benefit creation and maintenance, ensuring strict adherence to federal and internal regulations (e.g., ACA, HIPAA). Escalation Management: Serve as the final escalation point for complex operational issues, performing root cause analysis (RCA) on trends and errors in benefit configuration, and leading the implementation of permanent remediation plans. Technical IP: Take personal responsibility for strengthening the team's intellectual capital and knowledge base related to plan services and configuration processes. Leadership & Team Development Build High-Performing Team: Act as a hands-on leader to build, lead, and develop a high-performing team, fostering a culture of accountability, diversity, equity, and inclusion. Develop Expertise: Establish and manage SME and Mentor level certification programs focused on plan structure, tooling, and complex configurations. Training & Development: Identify training needs, coordinate development, and review training plans to ensure the team maintains expert-level knowledge of industry regulations and internal services. Operational Health Reporting: Report on the operational health and performance standards specific to plan configuration services, providing regular feedback to the team on areas for improvement. Cross-Functional Collaboration Strategic Partnership: Develop and maintain strong working relationships while collaborating cross-functionally with key stakeholders (e.g., Product, Engineering, Legal, Client Success, and Customer Experience) to ensure plan structure capabilities align with organizational strategy. Service Improvement: Initiate, manage, and provide leadership on service improvement projects focused on enhancing the overall efficiency and quality of benefit creation workflows. Service Interruption Planning: Lead service interruption planning and focus on strengthening the team's professional skills and knowledge to ensure rapid recovery. To be successful in this role, you'll need: Direct leadership experience in health insurance, healthcare operations, or health benefits administration, with a focus on benefit plan configuration, claims systems, or core operational structure. Demonstrated experience partnering with Product and Engineering to deliver tooling and system enhancements that drive operational efficiency. Proven ability to lead teams, manage personnel issues, and drive individual engagement and professional development. Excellent Microsoft Offices or Google Suites skills. Bachelor's degree preferred. To connect with Collective Health's mission to transform the health insurance experience for employers and their employees. Pay Transparency Statement This is a hybrid position based out of our Lehi office, with the expectation of being in office at least two weekdays per week. #LI-hybrid The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for 35,000 stock options and benefits like health insurance, 401k, and paid time off . Learn more about our benefits at ******************************************** Lehi, UT Pay Range$75,200-$93,750 USDWhy Join Us? Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare Impactful projects that shape the future of our organization Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests Flexible work arrangements and a supportive work-life balance We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com. Privacy Notice For more information about why we need your data and how we use it, please see our privacy policy: *********************************************

This is an on-site, full-time position (40 hours per week), and includes eligibility for all RMU benefits, including health, dental, vision, life insurance, short- and long-term disability, 401(k), and more. In addition, this position receives 17 paid holidays annually, 3 paid floating holidays annually, and accrual of paid vacation and paid sick time. Reporting Relationships Position Reports to Director of Communications Positions Supervised: None Purpose The Alumni Relations Manager is responsible for building affinity and enhancing relationships between the University and its alumni. This position provides leadership for the alumni relations program that complements and supports the mission of the University. The Alumni Relations Manager will strategically engage alumni into the University while managing programs and activities that provide tangible benefits to alumni and students. This position is responsible for implementing creative and meaningful alumni outreach strategies that have a major impact university-wide. Essential Functions & Responsibilities Alumni Relations Steward over all communications with alumni. Lead assessment and continuous improvement efforts associated with alumni relations, including surveying andassessing. Plan and coordinate alumni relations presence atuniversitycommencement ceremonies, orientations, and other related events. Create and implement a consistent communication strategy with alumni (monthly newsletters, develop LinkedInstrategy.) Order university alumni swag and promotional giveaways. Manage plans and expenditures in alignment with the alumni relations budget to ensure fiscal accountability. Oversee alumni and student mentorship programs and coordinate with Student Affairs on student-alumni support strategies. Oversee planning and execution of various alumni programs, working with internal and external partners,promoting tostudents and alumni, etc. Meet with RMU stakeholders on a regular basis to learn about any notable alumni research, achievements, or endeavors. Alumni Association Enhance the role of the Alumni Association in promoting lifelong relationships with the University and supporting alumni needs. Serve as the University liaison to the Alumni Association Board, including reviewing and updating bylaws, engaging with the board, appointing new board members, and communicating between the Board and the University. Coordinate and attend all alumni events (e.g.,logistics, branding, travel, budget management). Manage the marketing, promotion, nomination,selection, notification, and presentation of annual alumni awards. Coordinate the process for awarding alumni-funded student scholarships. Fundraising In coordination with the RMU Foundation, oversee the alumni fund and coordinate fundraising efforts of the Alumni Association Board. Lead alumni fundraising efforts, including the execution of strategic tactics, project management, meeting goals and expectations, and marketing and promotion. Develop new strategies and ideas to raise money on behalf of the Alumni Association. Provide engaging and meaningful events that inspire philanthropy. Marketing & Communications Collaborate with UMC team members to develop alumni story content for the blog, news articles, video highlights, and social media. Manage marketing and communication efforts to share alumni news, information, upcoming events, and services. (ie. monthly newsletters, targetedemailsandsurveys.) Provide exceptional customer experience to alumni and others. Maintain and update alumni contact information in the student information system in coordination with the Registrar's Office, as well as newsletter lists, etc. Maintain and update alumni web pages. Manage alumni social mediaaccount. Other Duties as Assigned Manage alumni customer relationship management (CRM)system. Serve on relevant university committees. Travel required. Working Requirements & Conditions Education/Certification: Bachelor's degree required. Required Knowledge: Knowledge of alumni relations best practices, proven strategies, and engagement tactics. Experience Preferred: 2-3 years of alumni relations experience. Skills/Abilities Strong oral and written communication abilities. Strong interpersonal skills and the ability to work effectively with a wide range of constituents Ability to lead and train staff and/or students Ability to plan and implement promotional programs Ability to plan, organize, and facilitate a range of special events Strong database management skills and ability to produce detailed reports Solid analytical and technical skills. Ability to use related hardware and software (e.g., Adobe Creative Suite, Google Suite, databases). Physical Activities and Requirements of this Position: Finger dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: Able to hear average or normal conversations and receive ordinary information Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery Physical Strength: Sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (Almost all office jobs) Working Conditions None: No hazardous or significantly unpleasant conditions (Such as in a typical office) Mental Activities and Requirements: Reasoning Ability: Ability to deal with a variety of variables under only limited standardization Able to interpret various instructions Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and draw and interpret graphs Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias; Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses Intent and Function of s s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. RMUoHP maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Rocky Mountain University is an Equal Opportunity Employer.

Job Description This job is for experienced door to door managers, or team leaders. The job consists or hiring a direct downline is which you would be responsible to train and mentor reps. Also expected to join leadership calls and help maintain and create an exciting and hard working culture. Opportunity for growth into Partnerships and divisional roles as well. Responsibilities & Expectations Develop, refine and master sales skills in order to generate revenue Learn how to effectively use sales technologies such as CRM's Successfully engage with clients and provide necessary support for success Promote like-minded success through friendly competition and growth mindset training Be coachable Promote positivity and creative thinking in order to help your team's sales and customer service processes Demonstrate learned sales skills and abilities Qualifications & Skills Verbal communication Organization Scheduling Time management Professionalism Customer focus Earnings & Company Benefits Managers earnings will depend or recruiting and downline efforts. Avg range is ($50,000-200,000) Multiple extra bonuses, competitions, incentives/prizes and opportunities are available Opportunity for free housing/furniture set up for managers based on revenue Networking Potential Partnership routes and Divisional roles The opportunity to network with like-minded Individual's from all over the country! E04JI802mqqn4084dfj

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Qualification for this role include one of the following: * Bachelor's degree in Hard Science and 2 years of Lab Experience * Associate's degree in Medical Laboratory Technology or similar with 4 years of Lab Experience * 48 Semester hours of Hard Science or Medical Laboratory Science course work with 2 years of Lab Experience Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - UT - American Fork U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - UT - American Fork Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers' expectations, and build success through partnership, friendship, and trust-with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we're looking for "lifers"-members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education. The Customer Experience Supervisor provides leadership, coaching, and operational oversight for the Sales Liaison Team and Customer Experience Specialists. This role ensures customers receive exceptional service, consistent communication, and high-quality support throughout their lifecycle. The Supervisor partners closely with Sales to strengthen customer relationships, coordinate site visits, support demonstrations and trainings, and ensure AE solutions are positioned for long-term satisfaction and expansion. The role drives execution excellence, fosters strong internal collaboration, and ensures both teams deliver a seamless, customer-obsessed experience that supports retention, adoption, and revenue growth. Duties Include: * Provide regular supervision and coaching for Sales Liaisons and Customer Experience Specialists * Maintain clear expectations for customer communication, responsiveness, professionalism, and delivery of on-site/virtual support * Facilitate skill-building in areas such as customer engagement, relationship management, product knowledge, and professional presentation * Foster a collaborative, positive, and high-accountability team culture aligned to Audio Enhancement's values and department goals * Serve as the point of escalation for customer issues arising from either team * Collaborate with the Customer Success Manager to address complex challenges or recurring themes. * Monitor weekly reports and schedules * Assist with monthly KPI meetings * Provide regular updates to leadership on team performance, customer issues, risks, and opportunities * Continue to support customers in your territory as needed Requirements * Must have been a Sales Liaison or a Customer Experience Specialist for at least one year. Compensation and Benefits: Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, matching 401k. To learn more about Audio Enhancement, visit ************************ For quick inquiries, contact *****************************

Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Looking for a self-motivated and dedicated individual to be an office manager for Glass Doctor Auto of Midvale. Experience preferred but not required. SALARY $40,000 - $50,000 a year with bonuses and commissions STATEMENT OF DUTIES Primary Function Is responsible for maintaining the safe, neat, clean, efficient, and professional operation of the office. Specific Duties Building company culture with Glass Doctor core values Working directly with customers Coordinating between installers and customers Scheduling customers for service Resolving concerns and issues Maintaining office organization and cleanliness Training new and existing staff Following procedures and establishing new policies Qualifications Must be self-motivated, energetic and results oriented with a high level of work intensity and a bias for action. Must be able to lead by example. High school graduate. Computer literate and working knowledge of word processing, business software and spreadsheet applications. Personality suitable to communication effectively with customers and fellow employees. Ability to provide technical and training guidance to less experienced employees. Ability to give directions in assisting employees in a non-threatening and nonconfrontational manner. High degree of self-confidence. Driven to provide the highest level of customer service and satisfaction. Ability to listen and follow directions to perform job duties without being argumentative or disruptive. Ability to think in a logical and progressive manner. Ability to effectively manage a variety of situations on a day-to-day basis. Ability to write effective business correspondence. Good communication and interpersonal skills which are particularly well suited to working with a variety of situations and employees. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Accustomed to working in fast moving environments requiring timely attention to details as well as unpredictable and changing conditions. Proven track record as a team member and effective communicator. Professional appearance and personality. Good organizational and time management skills to insure scheduled deadlines are met. Compensation: $40,000.00 - $50,000.00 per year Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Temp To Full-Time Office Manager Schedule: Monday-Thursday | 32 hours/week Pay: $21-$24/hour, based on experience We are seeking a reliable and detail-oriented Office Manager to support daily administrative and accounting operations. This role requires strong communication skills, customer interaction, and solid computer proficiency, including QuickBooks. Key Responsibilities Email customers and respond to inquiries Answer and manage incoming phone calls Process customer purchase orders and prepare quotes Create and send invoices Handle accounts payable Maintain organized filing systems (digital and physical) Perform general office and administrative support tasks Qualifications Previous office or administrative experience preferred Strong computer skills; QuickBooks experience required Excellent communication and organizational skills Attention to detail and ability to multitask 21.00

Job DescriptionOffice Manager 🏢 Clinic: Arcadia Counseling 🕒 Job Type: Full-Time | On-Site | Monday-Friday About Us Arcadia Counseling is an expanding outpatient behavioral health practice with clinics in Sandy, Lehi, and Lindon. We provide individual, couples, and family counseling for a wide range of issues including depression, anxiety, trauma, suicidal ideation, and relationship challenges. Our mission is to foster a warm, supportive environment for both our clients and our team. As we continue to grow, we are seeking a dependable, organized, and compassionate Office Manager to oversee the daily operations and performance of our Lehi clinic. Position Summary The Office Manager is a key member of our administrative leadership team. This role manages the front desk and administrative staff, supports approximately 25 clinicians, and ensures smooth day-to-day operations. The Office Manager works closely with the Practice Manager and Clinical Directors to support both staff and clients. Strong proficiency in Microsoft Office and/or Google Workspace is critical for success in this role-from managing schedules, documents, and reports to maintaining efficient workflows across the team. Key Responsibilities Staff Leadership & Training Interview, hire, train, and support office staff Train new hires to ensure operational policies and procedures are followed Manage performance of administrative staff (5-10 team members), including coaching, improvement plans, and termination when necessary Coordinate front desk work schedules and approve time-off requests Provide direct support at the front desk when needed Hold staff compassionately accountable to performance expectations Clinic Operations & Administration Manage front-desk operations including calls, emails, and client check-in/out Support a team of ~25 clinicians with scheduling, communication, and operational needs Oversee billing, collections, and insurance verification processes Maintain accurate and confidential client records in compliance with HIPAA Ensure office cleanliness, organization, and professional presentation Monitor office supplies and facility maintenance Provide timely responses to concerns raised by clients and employees Ensure staff compliance with company policies and procedures Generate, format, and distribute monthly operational and performance reports using Microsoft Office or Google Workspace Report clinic updates and performance back to upper management Process, Marketing & Technical Support Collaborate with the Practice Manager on workflow improvements and process efficiency Execute clinic marketing activities such as posting updates, maintaining social media, and coordinating community outreach Provide basic technical support and coordination with IT vendors Qualifications High proficiency in Microsoft Office and/or Google Workspace (Word/Docs, Excel/Sheets, PowerPoint/Slides, Outlook/Gmail, Drive/SharePoint) 2+ years proven work experience as a leader in a mental health or healthcare environment Experience managing direct reports and leading teams Strong knowledge of EHR systems (e.g., SimplePractice, TherapyNotes) Familiarity with insurance billing and credentialing processes Excellent organizational and multitasking skills Compassionate, professional demeanor with strong interpersonal skills Understanding of HIPAA and confidentiality practices Bachelor's degree in Business, Healthcare Administration, or related field preferred, but not required What We Offer 💰 Pay: $50,000 - $60,000 per year (based on experience) 401(k) + 401(k) matching Health, dental, and vision insurance options Paid time off and holidays Professional development assistance A supportive, mission-driven work environment Powered by JazzHR g0kD1PR9hP

RESPONSIBILITIES Lead the work of departmental employees by assigning tasks, verifying completion of tasks, rotating assignments, and enforcing company safety and work rules. Investigate and report incidents and non-compliance with safety or work rules to Supervisor as directed. Properly fill out and understand appropriate paperwork Ensure the safe operations of all tools and equipment related to proper start-up, operation and shut down of the particular machinery. Perform proper quality checks in a timely manner Basic troubleshooting of normal operations, determine deviations and take appropriate actions Basic maintenance of machines as required (cleaning, adjustments) Lead, train, guide and direct hourly team members in a timely and fair manner. Train back- ups Weighing Final Racks of WIP Product Issuing Product into SAP Maintain accurate inventories Maintain a clean work area Follow GMP's Process & Procedures Work in cold environment Able to lift up to 50 lbs. Able to follow FIFO (First in First Out) Other duties as assigned Required Skills: EDUCATION/EXPERIENCE/SKILLS Must be at least 18 years old with a High Scholl diploma GED or equivalent Experience in operating food processing machines Minimum computer skills Excel / SAP Practice proper GMP's and good housekeeping Ability to accurately follow written and/or verbal instructions Previous experience working in a manufacturing environment, preferred Basic math and computer skills Work in a safe and effective manner Good interpersonal and communication skills working in a team environment Must be able to communicate effectively in English both verbal and written

FASHIONPHILE is more than just fashion - we're revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you. About the Opportunity We're looking for a Client Concierge (CC) to join us in our Lehi, Utah office. This role is 100% onsite and is dedicated to delivering a premium, personalized experience to our clients, serving as a key point of contact for complex inquiries related to luxury resale, authentication, pricing and company policies. Through thoughtful communication and expert service, the Client Concierge plays a vital role in enhancing client satisfaction and elevating the overall FASHIONPHILE experience. * Deliver exemplary service by anticipating client needs, educating, advising, and problem-solving with clients on our offerings, policies, and the luxury resale market. * Handling inbound (95%) and outbound (5%) customer interactions via phone, chat, and email, delivering luxury-level support. * De-escalating dissatisfied customers professionally while offering solutions and support. * Collaborate with various internal teams to ensure a seamless and sophisticated client experience reflective of the FASHIONPHILE brand and evolving service offerings * Document client interactions with precision, contributing to our database and helping refine our client experience strategy. * Maintain strong client relationships by offering expert product advice and fashion trend insights via site chat, video chat, text, email, and phone. Personalize service through follow-ups, thoughtful notes, and tracking client needs. * Conduct client outreach in support of our Save-a-Sale program, Partner Program, and other client retention and Loyalty-based initiatives. * Acting as a brand ambassador, ensuring every interaction reflects FASHIONPHILE's luxury and re-commerce values. What We're Looking For * A customer-first mindset with strong understanding of luxury service expectations. * Excellent verbal and written communication skills, with the ability to explain complex topics clearly and professionally. * A team player who values collaboration, but is also comfortable working independently. * Ability to multitask, prioritize and manage time effectively * Individuals who are open to receiving feedback and are always willing to learn * Strong proficiency in working with e-commerce platforms and navigating websites * Ability to de-escalate, demonstrate discretion,and resolve stressful situations, maintaining a calm and professional demeanor with frustrated customers. * Ability to work on-site with flexible shifts, including weekends, holidays, and evenings. * Nice to Have: Prior experience with Ring Central Contact Center, Salesforce, Shopify and Google Suite tools. * Nice to Have: Experience in luxury customer service, e-commerce, or high-end retail. What We Offer * Medical, Dental and Vision Coverage * FSA options for Medical, Dependent Care & Commuter Benefits * Paid Time off, Paid Sick Time, and Paid Holidays * 401(k) with generous match program * Free Life Insurance and AD&D * Long Term Disability Insurance * Employee Discount Pay Rate: This position begins at $20.00/HR for all New Hires into FASHIONPHILE's Lehi, Utah location. Every Employee will have the opportunity for continued promotional opportunities as you grow with the department and with the company.