Team manager jobs in Vineland, NJ - 595 jobs

Reports to: President Employment Type: Full-time, On-site About the Company We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications. Position Overview The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction. This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor. Key Responsibilities Production & Daily Operations Identify what is required for staff to carry out their duties. Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion. Coordinate between the office and warehouse to keep orders moving efficiently. Derive and analyze reports regarding operations and pass to management when requested. Evaluate the company's present operational policies and procedures and suggest ways of improving. Supply Chain & Inventory Manage raw material and packaging inventory to avoid shortages or excess stock. Work with suppliers to ensure timely and cost-effective purchasing. Track inventory usage and maintain accurate records. Assist in managing shipping and receiving operations. Compliance & Safety Maintain a clean, safe, and organized work environment. Oversee SDS management and staff safety training. Ensure building compliance. Administrative & Financial Support Assist with cost tracking, job costing, and production efficiency reporting. Help develop and monitor operational budgets. Provide input on pricing, scheduling, and contract work planning. Assist in managing office clerical personnel. Leadership & Team Development Work alongside staff when needed to meet deadlines or resolve issues. Assist supervising production, warehouse and office staff; provide daily direction and feedback. Build a culture of accountability, teamwork, and continuous improvement. Qualifications 3-7 years of experience in manufacturing operations. Strong understanding of production processes, safety practices, and inventory management. Comfortable being hands-on as a leader and directly involved in day-to-day operations. Ability to coordinate across multiple departments and balance competing priorities. Solid communication, organization, and problem-solving skills.

Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO

To manage and direct all activities of a small/medium full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff. Responsibilities Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits Manage staff to ensure vault opening, closing and balancing procedures are completed Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events Oversee recruiting/selection, on-boarding and initial training of team members Administer budget, purchasing, tracking and records retention for business expenses Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services Promote member service excellence and lead team to deliver quality service Liaise with other branches to support business growth and continuity of regional operations Analyze reports and conduct trend analysis to optimize business performance Analyze and solve problems without clear precedent Ensure compliance with all security, safety and emergency preparedness procedures Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc. Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures using established guidelines Resolve employee concerns by ensuring employees receive mediation to resolve issues in somewhat difficult situations Perform supervisory/managerial responsibilities: Manage daily activities Ensure adequate/skilled staffing; select employees Establish performance goals and priorities Prepare, conduct and review performance appraisals Develop, mentor, and counsel staff Provide input and/or prepare budget requirements for Annual Financial Plan (AFP) Ensure section/branch goals and objectives align with division/department strategy Ensure efficiency of operations Perform other duties as assigned Qualifications Three years' experience in grade level 76 (or higher) or applicable external experience Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience Experience in leading and managing in diverse and complex operational environments Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts Advanced knowledge of functions relating to cash and ATM operations Working knowledge of financial institution and lending practices, principles and regulations Working knowledge of retail banking industry best practices Experience in member/customer service operations Experience in responding to requests regarding complex financial information/data Experience in supervising and leading employees Experience in training and developing staff Exposure to developing/maintaining community and command relations Ability to manage multiple priorities independently and/or in a team environment Effective skill analyzing statistics and reports to determine business performance and trends Effective organizational, planning and time management skills Effective skill exercising initiative and using good judgment to make sound decisions Effective skill interacting with staff, management, vendors and members diplomatically and tactfully Effective verbal and written communication skills Effective word processing and spreadsheet software skills Desired Qualifications Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience Working knowledge of Navy Federal products, services, programs, policies and procedures Hours: Available Monday - Saturday: hours based on business needs. Location: 1852 Deptford Center Road, Deptford NJ 08096 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Job Title: Team Manager - Fostering & Permanence Team Rate: £43 per hour Liquid Personnel is currently recruiting experienced and Qualified Social Workers to join an Fostering & Permanence Team based in Camden. What will your responsibilities be? In this role, you will have a proven track record of successful management and leadership of a fostering team, along with other relevant management experience. You will take on the responsibility of ensuring the team is appropriately resourced, managed, and supported. Your ability to provide leadership, line management, and robust performance management to individuals and the team will be crucial. You will successfully coach, develop, and motivate staff to continually drive improved performance and enhance service delivery. You will hold, manage, and be responsible for delegated budgets, approving and authorizing expenditure relative to the need/service requirements, and ensuring packages of care are reviewed regularly. Working closely with the Fostering Team, you will also be responsible for completing Child Permanency Reports. Benefits of the role: Flexible/Hybrid working opportunities Manageable caseload Excellent rate of pay Condensed working and part time roles can be discussed Qualifications and Experiences: To work in this role you must have Social Work England registration, be eligible to work in the UK, hold a qualification in Social Work at degree level, and have post-qualified experience. How to apply? If this is a job for you, feel free to click apply below or if you want to learn more about it, please contact 0345 241 9590. Why Liquid Personnel? New ‘Faster Pay' service getting you paid more quickly Twice weekly payroll Free DBS and compliance service Access to exclusive roles that aren't available from other agencies Free access to Liquid's exclusive social work training and CPD portal Your own dedicated consultant with extensive social work knowledge Access to a wide selection of social work positions across the UK “Refer a Friend” bonus - get £250 for each social worker you refer who we successfully place* “Find your own job” bonus - get £250 for bringing your own position to us * Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. BH - 180390 GH - 19907

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Business Rules Management Post Charge Off, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will foster a culture of ownership, innovation, and continuous improvement-developing your team's skills and empowering them to raise the bar in solution delivery. You will blend project management, process engineering, problem solving, internal consulting, and hands-on analysis to support the implementation and ongoing enhancement of integrated business and technology initiatives. You will be expected to proactively identify opportunities, champion best practices, and deliver results that drive business success. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Set and communicate a clear vision and measurable goals for the business rules team, ensuring alignment with organizational objectives and holding team members accountable for achieving results Lead and mentor a team of analysts, fostering a culture of accountability, continuous improvement, and high performance through regular coaching, feedback, and development plans Serve as a recognized Subject Matter Expert (SME) on business rules strategies and processes, providing thought leadership and expert guidance on best practices Facilitate agile practices by leading scrum teams, managing JIRA boards, and ensuring effective sprint planning, execution, and delivery of business rules solutions Generate new sources of work for the team by engaging process owners and business partners to identify opportunities for enhancement and seeking internal process improvements to expand the team's impact and value Guide the team in designing, implementing, and optimizing complex business rules solutions using platforms such as Camunda, CACS, and mainframe applications, drawing on extensive technical and managerial experience Model emotional intelligence and integrity, creating a safe environment for open feedback, managing change positively, and supporting team resiliency and growth Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Bachelor's degree in a STEM field, Engineering, Business Systems Analysis or a finance related field 5+ years of people management experience leading teams of professionals responsible for complex business process design and continuous improvement initiatives, possibly within financial services or credit card/collections environments Demonstrated success in managing and developing high-performing teams, with a proven ability to set clear goals, drive accountability, and deliver results in complex, multi-system environments Superior analytical and logical thinking skills, with a continuous improvement mindset and the ability to translate complex concepts into actionable strategies Outstanding interpersonal, verbal, and written communication skills, with the ability to succinctly communicate complex concepts and influence stakeholders at all organizational levels Creative problem solver; ability to champion change and influence people to adopt new ways of performing work; ability to learn rapidly and apply new knowledge to drive business impact Proven track record of extreme ownership-takes full responsibility for team and project outcomes Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics Expert level rule/workflow authoring experience using Camunda, IBM Operational Decision Manager software (ODM), CGI CACS, Camunda Working knowledge of SQL or another programming language (e.g., Java, Python, R) Knowledge of Agile development and use of an Agile software such as (Jira/Azure DevOps) Prior management experience leading a team of analysts across geographically disperse and remote teams This is a full time in office role based in Wilmington, DE or Heathrow, FL

. We are accepting applications from candidates in the following locations for this exciting opportunity:ul class="ul1">li class="li1">strong>USA:/strong>Florida, New Jersey, New York, Pennsylvania and Massachusetts/li>/ul>h4 class="p1">strong>About Phorest/strong>/h4>p class="p1">Phorest powers 11,000 hair and beauty salons using our software across the globe. Our aim is to capture 25% of the market globally - that's one million salons and a billion-dollar company. p class="p1">We are growing and would like to add a new member to our team. You will join a group of highly motivated individuals, to help us grow Phorest faster. h4 class="p1">strong>The Opportunity/strong>/h4>p class="p1">We're looking for an experienced, client-focused, and metrics-driven Customer Support Team Manager to lead our North American Support Team. p class="p1">This role is ideal for someone who takes real pride in building high-performing teams and measures success through customer outcomes and team growth. You'll play a critical role in delivering exceptional customer experiences while driving operational efficiency, performance, and continuous improvement. p class="p1">You'll need a strong balance of empathy, leadership, and hands-on problem-solving, with the confidence to introduce new processes and systems that elevate service quality at scale. h4 class="p1">strong>What You'll Do/strong>/h4>ul class="ul1">li class="li1">Lead, coach, and develop a high-performing team of support agents through regular 1:1s, feedback, and performance management/li>li class="li1">Ensure the team consistently meets and exceeds KPIs, with a strong focus on customer satisfaction and operational efficiency/li>li class="li1">Own and manage critical escalations, acting as the regional point of contact while collaborating with global teams/li>li class="li1">Monitor team capacity and proactively plan hiring needs in partnership with Talent/li>li class="li1">Onboard new hires and drive continuous learning through training and development initiatives/li>li class="li1">Act as a subject matter expert on our salon management software, supporting both team members and customers/li>li class="li1">Provide regular insights to senior leadership on performance, trends, and opportunities for improvement/li>li class="li1">Support the team hands-on when needed, taking ownership of complex L2+ customer issues and technical investigations/li>li class="li1">Partner with global stakeholders to roll out new processes and systems across the region/li>/ul>h4 class="p1">strong>Who You Are/strong>/h4>ul class="ul1">li class="li1">Customer-obsessed, with a genuine passion for delivering great experiences. /li>li class="li1">A natural people leader who enjoys mentoring, coaching, and developing others. /li>li class="li1">A practical problem-solver who stays calm and solutions-focused under pressure. /li>li class="li1">An excellent communicator, confident engaging with both teams and senior stakeholders. /li>li class="li1">Data-driven, using KPIs and insights to guide decisions and drive improvement. /li>li class="li1">Decisive and accountable, even in challenging situations. /li>li class="li1">Comfortable with regular travel as part of the role. /li>li class="li1">Comfortable handling technical customer issues at L2 level and above. /li>/ul>h4 class="p1">strong>What You Bring/strong>/h4>ul class="ul1">li class="li1">5+ years of experience in a technical support team that serves external customers, preferably in a SaaS environment. /li>li class="li1">5+ years of direct customer-facing experience. /li>li class="li1">3+ years of experience managing a technical team of 10+ people in a support function. /li>li class="li1">Strong knowledge of both Mac and Windows operating systems. /li>li class="li1">Experience working with small business owners and a passion for helping them succeed. /li>li class="li1">Hands-on experience with POS software. /li>li class="li1">Proficiency with Zendesk, Slack, Jira, and Notion. /li>li class="li1">Ability to work in a quiet, distraction-free environment during shifts. /li>li class="li1">Experience collaborating with Product & Development teams is a plus. /li>li class="li1">Background in internal training and team development is advantageous. /li>/ul>h4 style="border:0px solid rgb(238, 239, 242);font-size:1. 75rem;font-weight:700;margin:2rem 0px 0. 25rem;line-height:1. 5;color:rgb(37, 37, 37);font-family:Urbanist;font-style:normal;letter-spacing:normal;text-align:start;text-indent:0px;background-color:rgb(255, 255, 255);">strong style="border:0px solid rgb(238, 239, 242);font-weight:700;color:inherit;font-family:inherit;">Benefits/strong>/h4>p style="border:0px solid rgb(238, 239, 242);margin:0px 0px 1rem;color:rgb(37, 37, 37);font-family:Urbanist;font-size:21px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;white-space:normal;background-color:rgb(255, 255, 255);">Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service. p style="border:0px solid rgb(238, 239, 242);margin:0px 0px 1rem;color:rgb(37, 37, 37);font-family:Urbanist;font-size:21px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;white-space:normal;background-color:rgb(255, 255, 255);">As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection. p style="border:0px solid rgb(238, 239, 242);margin:0px 0px 1rem;color:rgb(37, 37, 37);font-family:Urbanist;font-size:21px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;white-space:normal;background-color:rgb(255, 255, 255);">We help you travel by providing a bike to work scheme as well as tax saver transport tickets. p style="border:0px solid rgb(238, 239, 242);margin:0px 0px 1rem;color:rgb(37, 37, 37);font-family:Urbanist;font-size:21px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;white-space:normal;background-color:rgb(255, 255, 255);">️We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause. p style="border:0px solid rgb(238, 239, 242);margin:0px 0px 1rem;color:rgb(37, 37, 37);font-family:Urbanist;font-size:21px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;white-space:normal;background-color:rgb(255, 255, 255);">We care for your family and provide Enhanced Maternity and Paternity Benefits. p style="border:0px solid rgb(238, 239, 242);margin:0px 0px 1rem;color:rgb(37, 37, 37);font-family:Urbanist;font-size:21px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;white-space:normal;background-color:rgb(255, 255, 255);">We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning. p style="border:0px solid rgb(238, 239, 242);margin:0px 0px 1rem;color:rgb(37, 37, 37);font-family:Urbanist;font-size:21px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;white-space:normal;background-color:rgb(255, 255, 255);">Moving house? Phorest employees get 3 moving days. p style="border:0px solid rgb(238, 239, 242);margin:0px 0px 1rem;color:rgb(37, 37, 37);font-family:Urbanist;font-size:21px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;white-space:normal;background-color:rgb(255, 255, 255);">Want to learn more about Phorest? Check out a target="_blank" href="*********************** rocks">nothingventured. rocks/a>for our blog and Insights on building an evergreen company from the team here at Phorest. p style="border:0px solid rgb(238, 239, 242);margin:0px 0px 1rem;color:rgb(37, 37, 37);font-family:Urbanist;font-size:21px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;white-space:normal;background-color:rgb(255, 255, 255);">strong style="border:0px solid rgb(238, 239, 242);font-weight:600;color:inherit;">Phorest is an equal opportunity employer. /strong>For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest!p style="border:0px solid rgb(238, 239, 242);margin:0px 0px 1rem;color:rgb(37, 37, 37);font-family:Urbanist;font-size:21px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;white-space:normal;background-color:rgb(255, 255, 255);">em style="border:0px solid rgb(238, 239, 242);">Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. /em>

Team Leader - Annual Reports Wilmington, DE (Onsite) Monday-Friday, 9am-6pm CSC's Annual Reports Preparation & File team is seeking a Team Leader to lead a team of Client Order Coordinators who are responsible for providing great customer service, while ensuring quality, efficiency, and timeliness of annual compliance filings. The Team Leader will be responsible for supervising, managing, motivating, and guiding team members on a daily basis. As a Team Leader, you will be the primary contact person for all team members, so communication skills must be excellent. A successful candidate in this position will be comfortable getting into the details of the day-today work of the team. Ultimately, the Team Leader will lead by setting a good example and engaging the team to achieve goals. Some of the things you'll be doing: * Create an inspiring team environment with an open communication culture * Develop key performance indicators and set clear team goals * Delegate tasks effectively and set deadlines * Oversee day-to-day operations * Monitor team performance and conduct performance reviews * Handle customer complaints and address escalations with customers * Design and implement process and operational policies * Full spectrum of employee management, development, and training * Motivate team members to achieve objectives * Discover training needs and providing coaching * Listen to team members' feedback and resolve any issues or conflicts * Recognize high performance and rewarding accomplishments * Ensure the highest levels of productivity, service, and client satisfaction levels * Organize team-building activities These are the technical skills, experience, and qualifications that would make someone successful: * 5 years of leadership experience, preferably in a customer service and compliance industry * A proven history of successfully mentoring and developing employees * In-depth knowledge of developing and utilizing performance metrics * Proficiency with MS Office, especially Excel * Tremendous written and verbal communication skills * Organizational and time management skills * Decision-making skills * Excellent change management skills * Strong analytical and problem-solving skills * Attention to detail Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.

Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. Duties and Responsibilities: Maintains control of patient scheduling Addresses and resolves patient complaints Reviews patient charts making corrections with posting if needed Takes on the responsibility of the Treatment Plan Coordinator in some offices Has working knowledge of all insurances; handling of claims, attachments for claims Maintains collection controls and systems Oversees daily closeout functions as well as daily deposit with the corporate office Coordinates end-of-month functions with the corporate office & Dental Practice Manager Monitors patient A/R Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager Contacts maintenance for all office equipment in need of repair for optimum function Following up on unresolved task Performs miscellaneous job-related duties as assigned Coordinating office needs with Dental Practice Manager Assistant Dental Office Manager - Qualifications High School diploma or GED required Experience using Outlook, Word Excel preferred Easily able to learn new technologies and systems required Performs miscellaneous job-related duties as assigned. Knowledge and Skills/Expected Competencies: Work experience in an administrative function and/or customer facing role required Working knowledge of dental or medical front desk duties and responsibilities preferable Previous dental office management work experience preferable Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR dF2kIw3RF7

GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Senior Office Manager Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance. Essential Functions: Oversee operations for multiple dental practice locations within the district. Ensure all locations operate efficiently and deliver exceptional patient care and customer service. Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols. Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance. Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability. Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care. Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development. Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements. Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals. Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices. Qualifications: Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations. Demonstrated experience in measuring and reporting KPIs for multi-site locations. Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement. Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management. Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines. Associate or bachelor's degree in business, healthcare administration, or a related field. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We're looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals. You'll create scalable one-to-many engagement programs-including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars-that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT). Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You'll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You'll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success. This role follows HHAeXchange's hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance of the NYC or Minneapolis Metro office locations (typically 3 days/week). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Essential Job Duties Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization. Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights. Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer. Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app. Measure & Optimize - Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center. Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout. Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experience Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in communications, marketing, or related field. 5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles. Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes). Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes. Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies. Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred. Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages. Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language. Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement. Familiarity with segmentation strategies for targeting communications. Strong organizational and project management skills with the ability to handle multiple priorities. Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders. Calm under pressure, with the ability to deliver clear, transparent communication during incidents. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. The base salary range for this US-based, full-time, and exempt position is $110,000 - $120,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SkillBridge Academy is a forward-thinking professional development organization committed to empowering individuals and organizations through high-quality training solutions, innovative learning programs, and strategic workforce development. We take pride in cultivating excellence, fostering collaboration, and creating pathways for long-term success. Our team is driven by purpose, guided by integrity, and inspired by continuous growth. Job Description We are seeking a highly organized and motivated Customer Support Manager to lead our support operations and ensure an exceptional experience for all clients and students. This role involves developing support strategies, managing service processes, and collaborating across teams to provide efficient, high-quality solutions. The ideal candidate is detail-oriented, proactive, and committed to delivering exceptional customer care. Responsibilities Lead and oversee daily customer support operations to ensure timely and accurate assistance. Develop and implement support procedures to improve service quality and team efficiency. Monitor client inquiries, identify areas for improvement, and optimize the customer experience. Collaborate with internal departments to resolve issues and streamline communication. Maintain service records, reports, and performance metrics. Train and support team members to maintain high service standards. Ensure consistent, professional communication aligned with company values and objectives. Qualifications Strong communication and leadership skills. Excellent problem-solving and organizational abilities. Ability to work independently and collaboratively in a fast-paced environment. Commitment to providing exceptional customer service. Attention to detail and a results-driven mindset. Additional Information Competitive salary within the range of $53,000 - $57,000 Professional growth and advancement opportunities Supportive and collaborative work environment Skill-building and training programs Comprehensive development opportunities within the company

Evolution is the world's leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world's best-known gaming brands and now looking for talent like you to join us in our Evolution! Job Description The Team Leader is responsible to ensure operational excellence at all times. The main responsibility of the Team Leader is to give full consideration to Online Casino Dealer's needs, our company's goals and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties. Responsibilities * Manage, supervise, coach, motivate and build team spirit * Be the first point of contact for subordinates * Present new ideas and policies to prospective teams * Work within your own team/s to produce the required results and to meet Company targets * Prepare and monitor teams' KPI data, create and execute weekly/monthly/quarterly improvement plan * Participate in subordinates' recruitment and training process * Be an example of a star performer and coach other subordinates on shift * Organize and lead team and individual meetings * Manage employee expectation and eventual requests * Establish and maintain cross departmental cooperation * Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.) * Handle disciplinary cases * Manage projects and deadlines set by your direct managers * Manage ad-hoc situations which may occur on shift in an appropriate manner * Manage scheduling process * Routine floor walks within the studio Qualifications * Minium 2 years of Supervisory or Shift Leader experience * Technically proficient in computer programs, especially Microsoft Office * The ability to work flexible hours * Managerial courage to lead and hold others accountable * Prompt and organized * Travel may be required Additional Information This position is an excellent opportunity to join the fast-growing Evolution team. We also offer: * Competitive Annual Salary: $45k-$50k * Paid Time Off * 401K Match * Paid Holidays * Employee Referral Program * Medical, Dental & Vision Insurance Plans * Company Paid Life and AD&D Insurance * Commuter Flexible Spending Account (FSA) * Nationwide Employee Discount Program * Full Training & Growth Opportunities * Professional and personal development - for the right person there is opportunity for the role to grow in responsibility All your information will be kept confidential according to EEO guidelines. About Us Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution US was established in 2018. More information on Evolution.com. #EVONJL

Evolution is the world's leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world's best-known gaming brands and now looking for talent like you to join us in our Evolution! Job Description The Team Leader is responsible to ensure operational excellence at all times. The main responsibility of the Team Leader is to give full consideration to Online Casino Dealer's needs, our company's goals and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties. Responsibilities Manage, supervise, coach, motivate and build team spirit Be the first point of contact for subordinates Present new ideas and policies to prospective teams Work within your own team/s to produce the required results and to meet Company targets Prepare and monitor teams' KPI data, create and execute weekly/monthly/quarterly improvement plan Participate in subordinates' recruitment and training process Be an example of a star performer and coach other subordinates on shift Organize and lead team and individual meetings Manage employee expectation and eventual requests Establish and maintain cross departmental cooperation Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.) Handle disciplinary cases Manage projects and deadlines set by your direct managers Manage ad-hoc situations which may occur on shift in an appropriate manner Manage scheduling process Routine floor walks within the studio Qualifications Minium 2 years of Supervisory or Shift Leader experience Technically proficient in computer programs, especially Microsoft Office The ability to work flexible hours Managerial courage to lead and hold others accountable Prompt and organized Travel may be required Additional Information This position is an excellent opportunity to join the fast-growing Evolution team. We also offer: Competitive Annual Salary: $45k-$50k Paid Time Off 401K Match Paid Holidays Employee Referral Program Medical, Dental & Vision Insurance Plans Company Paid Life and AD&D Insurance Commuter Flexible Spending Account (FSA) Nationwide Employee Discount Program Full Training & Growth Opportunities Professional and personal development - for the right person there is opportunity for the role to grow in responsibility All your information will be kept confidential according to EEO guidelines. About Us Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution US was established in 2018. More information on Evolution.com. #EVONJL

What You'll Do Lead daily Front Office operations, ensuring exceptional guest service and smooth coordination across all shifts Manage, train, and develop the front office leadership team and line-level associates, fostering a culture of hospitality and accountability Collaborate with Housekeeping, Engineering, Sales, and Food & Beverage to ensure guest satisfaction and seamless service delivery Oversee staffing, scheduling, budgeting, and payroll for the Front Office department Monitor guest feedback, service scores, and online reviews, taking proactive measures to maintain excellence Ensure compliance with safety, brand, and operational standards, including cash handling and audit procedures Serve as Manager on Duty, representing hotel leadership and responding to guest concerns with professionalism and care Contribute to strategic planning and continuous improvement initiatives aligned with hotel goals and PM Hotel Group standards Who You Are An accomplished hospitality professional with 3-5 years of front office management experience in a luxury or full-service hotel environment A confident leader who inspires and develops teams through mentorship, communication, and example Detail-oriented and analytical, with strong financial acumen and experience managing departmental budgets Proficient in hotel management systems (Opera PMS preferred) and familiar with revenue and forecasting principles Adaptable and composed under pressure, with a genuine passion for creating memorable guest experiences Flexible to work varied shifts, including weekends and holidays, as business demands Why You're Here You understand that the Front Office is the heartbeat of the hotel-and that every guest interaction shapes our reputation. You thrive in a leadership role that blends operational excellence with authentic hospitality. At HOTEL DU PONT, you'll help lead the relaunch of an icon, ensuring each guest is welcomed with warmth and leaves with lasting memories. Lead with integrity. Elevate every arrival. Be part of the relaunch of an icon. **PARTIAL RELOCATION OFFERED**

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for a Member Advisor Supervisor (Call Center Supervisor). This position is responsible for managing daily tasks/activities, handling member accounts, answering member/employee questions, cross training, and direct supervision of staff, managing escalated interactions and ensuring metrics set forth are adhered to and achieved. Responsibilities Include: Serve as a subject matter expert as it relates to all product & service offerings of American Heritage Credit Union. Assist members and associates via multiple channels which includes but is not limited to phone, video, chat, email, etc. Perform quality assurance monitoring (live and/or recorded) for the Member Advisors to ensure services levels are meeting and/or exceeding member and credit union expectations. Assist Assistant Branch Manager with supervision of Member Advisor staff, act as Team Leader for a group of ten to twelve Member Advisors. Maintain a highly motivated, well-trained staff and evaluate job performance within designated time frames to ensure quality of work and service to members and staff. Train staff and perform coaching leveraging various techniques (i.e.: closed door, side-by-side, etc.). Sessions should be completed on a monthly basis (at a minimum) and must be accompanied by signed, corresponding meeting minutes. Assist with the development of department goals and objectives for designated staff/area. Assist with the development and updates of departmental procedures. Responsible for continued development of the training program(s) as it relates to the designated staff. Consistently monitor various member service contact points, which includes but is not limited to: Chat, Message Board, Text and Queue(s) to ensure prescribed service levels are achieved. Attend and contribute effectively when selected to participate in Process Improvement Teams (PIT Crew) Provide various types of information (i.e.: procedural, company policies, etc.) to team members. Lead daily meetings with team to disseminate information, perform skill-practice and provide recognition. Assist in the recruiting process by attending interviews and recommending candidates for employment. Requirements Include: At least two years of customer service or cash handling experience. Must have at least 1-2+ years of Supervisory experience in a financial institution Professional well-developed interpersonal skills essential for servicing credit union members and staff while projecting a positive image as representative for the credit union. Must be flexible and available to work Call Center hours of operation: Monday- Friday 7:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m. Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees. EOE M/F/D/V

Job Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. Duties and Responsibilities: Maintains control of patient scheduling Addresses and resolves patient complaints Reviews patient charts making corrections with posting if needed Takes on the responsibility of the Treatment Plan Coordinator in some offices Has working knowledge of all insurances; handling of claims, attachments for claims Maintains collection controls and systems Oversees daily closeout functions as well as daily deposit with the corporate office Coordinates end-of-month functions with the corporate office & Dental Practice Manager Monitors patient A/R Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager Contacts maintenance for all office equipment in need of repair for optimum function Following up on unresolved task Performs miscellaneous job-related duties as assigned Coordinating office needs with Dental Practice Manager Assistant Dental Office Manager - Qualifications High School diploma or GED required Experience using Outlook, Word Excel preferred Easily able to learn new technologies and systems required Performs miscellaneous job-related duties as assigned. Knowledge and Skills/Expected Competencies: Work experience in an administrative function and/or customer facing role required Working knowledge of dental or medical front desk duties and responsibilities preferable Previous dental office management work experience preferable Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Senior Office Manager Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance. Essential Functions: Oversee operations for multiple dental practice locations within the district. Ensure all locations operate efficiently and deliver exceptional patient care and customer service. Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols. Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance. Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability. Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care. Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development. Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements. Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals. Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices. Qualifications: Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations. Demonstrated experience in measuring and reporting KPIs for multi-site locations. Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement. Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management. Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines. Associate or bachelor's degree in business, healthcare administration, or a related field. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)