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Technical director vs technical account manager

The differences between technical directors and technical account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical director and a technical account manager. Additionally, a technical director has an average salary of $131,719, which is higher than the $100,010 average annual salary of a technical account manager.

The top three skills for a technical director include business development, architecture and technical expertise. The most important skills for a technical account manager are cloud, database, and project management.

Technical director vs technical account manager overview

Technical DirectorTechnical Account Manager
Yearly salary$131,719$100,010
Hourly rate$63.33$48.08
Growth rate8%8%
Number of jobs77,550154,495
Job satisfaction-5
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 73%
Average age4040
Years of experience22

What does a technical director do?

A technical director is responsible for monitoring the technical efficiency of operations. Technical directors inspect audio and visual equipment, lighting systems for productions, and other technical processes. They ensure that all the equipment is in proper working condition, identify and troubleshoot defects, and deliver high-quality project results. They also monitor expenses, forecast sales reports, and create cost estimates for the systems needed for the project completion, following the clients' specifications to gain satisfaction. A technical director must have excellent communication and decision-making skills to manage operational processes with maximum accuracy.

What does a technical account manager do?

A technical account manager is primarily responsible for providing technical support to clients through calls and correspondence, securing sales and ensuring customer satisfaction. Aside from assisting clients, a technical account manager may conduct an assessment to determine the needs of a client, perform follow up calls, offer upgrades and add-ons, answer inquiries, troubleshoot, and even provide extensive and detailed instructions to customers on using their products or services. Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.

Technical director vs technical account manager salary

Technical directors and technical account managers have different pay scales, as shown below.

Technical DirectorTechnical Account Manager
Average salary$131,719$100,010
Salary rangeBetween $86,000 And $200,000Between $73,000 And $135,000
Highest paying CityRedwood City, CARedwood City, CA
Highest paying stateNew YorkCalifornia
Best paying companyNikePure Storage
Best paying industryTechnologyManufacturing

Differences between technical director and technical account manager education

There are a few differences between a technical director and a technical account manager in terms of educational background:

Technical DirectorTechnical Account Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 73%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Technical director vs technical account manager demographics

Here are the differences between technical directors' and technical account managers' demographics:

Technical DirectorTechnical Account Manager
Average age4040
Gender ratioMale, 82.4% Female, 17.6%Male, 75.0% Female, 25.0%
Race ratioBlack or African American, 7.9% Unknown, 5.6% Hispanic or Latino, 14.6% Asian, 6.4% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 7.8% Unknown, 5.6% Hispanic or Latino, 14.4% Asian, 6.3% White, 65.8% American Indian and Alaska Native, 0.2%
LGBT Percentage14%14%

Differences between technical director and technical account manager duties and responsibilities

Technical director example responsibilities.

  • Manage the support team upgrade of SalesForce SupportForce ERP app.
  • Manage live telephone calls including sound quality and VoIP phone set-up.
  • Optimize window rendering of Java SDK that lead to additional HP-UX sales.
  • Manage junior developers and SharePoint support desk.
  • Lead technical and QA departments of entrepreneurial separations process company, focusing on commercialization of specialize adsorption media.
  • Lead all training development activity and implementation for wireless contact centers, including logistics planning and document creation.
  • Show more

Technical account manager example responsibilities.

  • Manage product life-cycle, windows configurations, networking and updates.
  • Achieve mastery of all aspect of project executions: planning, tagging, recruitment, QA and monitoring.
  • Facilitate clients' integration and adoption of product features to achieve business goals and maximize value of enterprise CRM software.
  • Manage product procurement, warranty and SLA agreements, plan resources, budget, and inventory for large, public sector accounts
  • Manage multiple functions-projects-programs through impact/scope analysis, resource forecasting, and quality/timely SDLC delivery.
  • Project manage, private label and turnkey enterprise-class, cloud-base SaaS platforms to deliver integrate marketing solutions.
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Technical director vs technical account manager skills

Common technical director skills
  • Business Development, 10%
  • Architecture, 8%
  • Technical Expertise, 7%
  • Project Management, 6%
  • Digital Transformation, 5%
  • Enterprise Solutions, 4%
Common technical account manager skills
  • Cloud, 8%
  • Database, 6%
  • Project Management, 6%
  • Technical Support, 5%
  • Customer Service, 4%
  • Strong Analytical, 4%

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