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The differences between technical experts and computer technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical expert and a computer technician. Additionally, a technical expert has an average salary of $120,223, which is higher than the $39,767 average annual salary of a computer technician.
The top three skills for a technical expert include customer satisfaction, technical problems and technical troubleshooting. The most important skills for a computer technician are customer service, desk support, and network printers.
| Technical Expert | Computer Technician | |
| Yearly salary | $120,223 | $39,767 |
| Hourly rate | $57.80 | $19.12 |
| Growth rate | 10% | 10% |
| Number of jobs | 125,017 | 95,688 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 40% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Technical experts are professionals who are responsible for managing technical programs and products of a technology-based company by providing customer service, staff training, and web development. They must provide technical support on products and current issues through phone calls or face-to-face customer end support. They must conduct technical assistance to help solve operational problems faced by customers while train users to operate automation and communications equipment. They must also research for costing-effective and new technologies while coaching employees on selling those new technologies.
Computer technicians are skilled information technology professionals who handle concerns related to computers. They are responsible for assisting clients in software installations, troubleshooting needs, and repair needs. Computer technicians handle the maintenance and repair of both software and hardware of computers. They should be able to quickly pinpoint the causes of computer problems that the client encounters. They should also be able to answer the clients' computer-related inquiries and provide advice on proper computer handling. Computer technicians should have good analytical skills and decision-making skills.
Technical experts and computer technicians have different pay scales, as shown below.
| Technical Expert | Computer Technician | |
| Average salary | $120,223 | $39,767 |
| Salary range | Between $88,000 And $162,000 | Between $28,000 And $55,000 |
| Highest paying City | San Francisco, CA | Alexandria, VA |
| Highest paying state | New York | Virginia |
| Best paying company | Apple | The Citadel |
| Best paying industry | Media | Government |
There are a few differences between a technical expert and a computer technician in terms of educational background:
| Technical Expert | Computer Technician | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 40% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between technical experts' and computer technicians' demographics:
| Technical Expert | Computer Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 77.1% Female, 22.9% | Male, 87.0% Female, 13.0% |
| Race ratio | Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.0% White, 55.3% American Indian and Alaska Native, 0.4% | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.1% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |