Technical support engineer jobs in Reston, VA

Telework US Citizen We are seeking a Tier 3 Technical Support Specialist to hire in support of the Justice- US COURTS program. This is a great opportunity for someone who thrives in complex technical environments, enjoys solving challenging system issues, and wants to play a key role in supporting and enhancing enterprise-level Power Platform applications. Job Description: Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3. Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed. Be available for on-call 24x7x365 ongoing application support. Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging. Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. CompTIA A+ or ITIL certification preferred 7-10 years of experience in information technology, systems administration or other IT related field. Specifically a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations Other Job Specific Skills Technical problem solving and implementer skills in application coding, infrastructure, or automation. Effective communications (written and spoken). Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required). ITIL (desired not required). Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data.

We are seeking a junior-level Data Science professional with a strong academic foundation and early hands-on experience. The ideal candidate will hold a bachelor's degree in a data science-related field and bring internship or project experience that demonstrates curiosity, initiative, and a willingness to learn from senior team members. This role is a great opportunity for someone eager to grow their technical skill set while supporting a high-impact mission. Required Qualifications Active TS/SCI clearance with the willingness to obtain a CI polygraph Ability to work onsite in Northern Virginia, 40 hours per week (telework options are extremely limited) Proficiency with Python and SQL Preferred Qualifications Familiarity with GEOINT collection and related NGA/NRO systems Experience with additional programming languages such as R, JavaScript, HTML, and CSS Understanding of object-oriented programming Experience using visualization tools such as Grafana, Tableau, or Kibana Ability to quickly learn new technologies, adapt to evolving mission requirements, and support the development/testing of new analytic methodologies

Unbox, image, box and provision PC devices to all client staff Schedule appointments with client staff to confirm Day 1 Provisioning including setup of Email, Office, Biometrics, Applications and more Ensure Service Level Agreement is maintained on a daily basis Scan all received equipment, imaging computers with a client standard image, delivery and setup of PC request Monitor PC Provisioning queue, and maintain lowest individual pending ticket count Ensure that all PC requests fulfilled are within the PC Provisioning policies and guidelines of the Client Confirm accuracy of all asset management related systems including physical inventories Follow established and tested process and procedures provided by the Client Team Lead Validate Provisioning through defined quality assurance procedures Ensure work environment is maintained (clean, organized, and safe) Provide weekly statistics to client Team Lead on a regular basis, or on demand Troubleshoot PC Operating System and Hardware issues as needed Educational Qualifications and Experience: Education: Bachelor's degree preferred Role Specific Experience: 2+ years of work experience relevant to the duties and accountability of the position Experience in IT Customer Service, Technical Troubleshooting, IT Asset Management and IT Device Provisioning and Support Experience with the World Bank standard operating systems and tools, including but not limited to: Windows, ServiceNow, M365, Outlook Certification Requirements: None specified. Required Skills/Abilities: Proficiency in MS Excel and PowerPoint (MS-Office skills), ServiceNow, Client relationship management Advanced knowledge of hardware and software products, and problem solving/troubleshooting skills Advanced knowledge of office technology hardware (PC's, printers, etc.) Willingness and ability to exhibit pleasant, professional, and courteous workplace etiquette Excellent verbal and written communications skills Excellent administrative skills: organized, efficient, detail oriented, and versatile Excellent customer service approach to dealing with people at all levels Accountability towards team objectives Ability to assemble and configure typical equipment configurations for PCs or laptops Ability to function well in a team-based environment, and to contribute to common goals Ability to perform all responsibilities of all analysts and maintain productivity at all times About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Pooja Rani Email: ****************************** Internal Id: 25-50568

Rogers & Company, a distinguished public accounting firm based in Tysons Corner, VA, boasts over two decades of experience serving clients across the United States and internationally. Our core emphasis revolves around delivering comprehensive audit, tax compliance, and outsourcing services to associations, charities, and other nonprofit organizations. We are currently seeking an IT Administrator to oversee and manage all the firm's technology needs, including network infrastructure, digital applications, data backups, security measures, and collaboration with external vendors (NTIVA, Intermedia, Cox, CCH, Dell, etc.). This position would provide technical support and troubleshooting to firm personnel, maintain servers and networks, configure workstations, and manage software and communication applications. The IT Administrator should have strong technical knowledge and experience in network administration and technology support, as well as excellent problem-solving and communication skills. IT Administrator Responsibilities: Troubleshoot, support, and resolve IT-related issues for firm employees through onsite and remote presence. Collaborate with third-party IT vendors to address IT-related matters. Configure workstations, including set-up, software installations, domain joining, VPN configuration, and related requirements and ongoing updates. Install, configure, and maintain computer hardware, software, and peripherals. Oversee, maintain, and monitor network performance and security. Install firmware and security updates on endpoints, servers, printers, and related networking equipment when needed. Manage user accounts, access rights, and security settings for domains, emails, and software systems. Perform data backups and secure data according to established procedures. Work with website vendors in making updates and related maintenance. When applicable, install and configure network hardware, such as routers and switches, or coordinate with external vendors. Assist in maintaining communication systems, VoIP, and any related equipment, services, and platforms. Train users on new hardware and software applications. Research and recommend new IT technologies and solutions. Minimum Qualifications (Education, Experience, Certifications): Bachelor's degree in Computer Science or related field, preferred, or Associate's in Computer Science or Networking. Required minimum experience: 3-5 years or more of experience working in IT. Proficient in Windows Server, Windows 10/11, Microsoft Office, MS Exchange, and 365. Basic knowledge of network protocols, such as TCP/IP, DNS, and DHCP. Experience with network hardware, such as routers and switches. Excellent problem-solving and communication skills. Able to work independently and as part of a team. Not required, but helpful, experience with CCH Prosystems software installations and maintenance. This opportunity is located in our Tysons Corner, VA office primarily as an in-office position, with some remote support. If you are an ambitious and dedicated professional, our firm offers an optimal environment for your continued career growth and success. Rogers & Company provides competitive compensation and additional benefits, including: Benefits: Flexible time off (FTO), hybrid work arrangements, and firm holidays. Traditional and Roth 401K plans, with firm matching. Health, dental, and vision insurance. Short and long-term disability, AD&D, and life insurance. Minimum of 40 hours paid continuing professional education. Paid maternity and paternity leave. Annual performance-based bonus compensation. More About Rogers & Company Rogers & Company stands as a premier CPA firm serving tax-exempt organizations, employing a practice model focused on delivering high-quality work and achieving successful client service outcomes. Our client base includes nationally and internationally recognized charities, foundations, and associations, where our professionals collaborate to provide innovative solutions and measurable results. As an independent firm, Rogers & Company is a proud member of Alliott Global Alliance, a network comprising over 200 independent member firms across nearly 100 countries worldwide. Our commitment to diversity is evident in our employment practices, where we provide equal opportunities to all employees and applicants, irrespective of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. Please note that Rogers & Company does not accept unsolicited candidates, referrals, or resumes from staffing agencies, recruiters, or any other third-party paid services. Referrals, resumes, or candidates submitted to Rogers & Company, its employees, or owners without a pre-existing signed agreement by both parties covering the submission will be considered free of charge and become the property of Rogers & Company.

We are seeking a Mid-Senior level IT Support Specialist who is skilled in ConnectWise, Windows servers, Azure, Hyper-V, VMware, Firewalls, TCP/ IP, DHCP, and DNS. The ideal candidate is a team player, able to hit the ground running, an excellent communicator and client relationship builder. The IT Support Engineer will be joining a customer-service driven MSP focused on "white glove" support. This MSP is well structured with respect to operations/ procedures, is big on automation, and has an extremely low turnover rate. They truly care for their employees and place a major emphasis on work life balance so much so they do not have any 24/7 clients compared to other MSP's. IT Support Engineer (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT Support Engineer (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience working for a Managed Service Provider REQUIRED* In-depth knowledge of Azure Networking, Azure Active Directory, Azure Storage, Azure Virtual Machines Experience with backup & disaster recovery Experience migrating clients over to the cloud Experience with VMware Experience with ConnectWise MCSE, MCSA, CCNA, AZ-400 a major plus IT Support Engineer (Tier 2.5) MSP Benefits: Salary: $80,000-$100,000 Medical, Dental, Vision insurance PTO + Company paid holidays 401k+ 3% match Employee growth plans & certification reimbursement Opportunity to work heavily in cloud technology

Job Title: Support Technician Job Type: 6 month contract Pay Rate: $30-33/hr Our client is a leader in the vehicle industry, developing cutting-edge technology. Their innovative approach is creating safer, more efficient driving solutions, and they are seeking a Support Technician to join their growing team. You will play a pivotal role in supporting the hardware and systems that power vehicles. This position involves troubleshooting hardware, providing technical support for Linux systems, and collecting critical data from proprietary software and sensor suites, including cameras, radar, LiDAR, and more. Required Qualifications: Experience with Linux operating systems, including basic troubleshooting and system administration. Familiarity with hardware troubleshooting. Ability to collect and organize data from proprietary software systems and sensor suites for analysis and issue resolution. Strong attention to detail and a methodical approach to troubleshooting and data handling. Ability to work in a fast-paced, evolving environment with minimal supervision. Bonus experience: Python, C++, or other programming experience Why This Opportunity? Gain hands-on experience with leading-edge vehicle technology. Work with a high-growth, innovative company that is shaping the future of transportation. Opportunity to convert to a permanent role with a fast-moving, forward-thinking organization.

IT Support Specialist - Award-Winning Nationwide Consulting Firm About the Company We are an award-winning, nationwide Management Consulting firm with more than 20 years of proven success. Recognized multiple times as one of the best places to work, we pride ourselves on fostering a collaborative, innovative, and people-first culture. Due to continued growth, we are seeking a skilled IT Support Specialist to join our IT Operations team. This role is fully onsite, supporting employees in person five days per week. About the Role The IT Support Specialist is responsible for providing high-quality technical support, maintaining end-user systems, and ensuring smooth day-to-day IT operations across hardware, software, and communication platforms. The ideal candidate is technically strong, solutions-oriented, and passionate about delivering an exceptional user experience. Responsibilities End-User Support Provide Tier 1 and Tier 2 help desk support via phone, email, and ticketing system. Troubleshoot and resolve issues across Windows, mac OS, iOS, and Android environments. Document incidents and resolutions clearly within the support system. Manage, maintain, and continuously improve the help desk workflow. Systems & Applications Administer and support key business applications including Google Workspace, Zoom, Slack, Microsoft Office, JAMF, ManageEngine, Jira, and Okta. Perform laptop builds, upgrades, repairs, and replacements. Configure and support mobile devices (iPhone & Android). Assist with AV system setup and troubleshooting. Employee Lifecycle (Onboarding & Offboarding) Set up accounts, provision hardware, and lead IT orientation during new-hire onboarding. Properly offboard users, disable accounts, reclaim assets, and ensure secure data handling. Maintain accurate onboarding/offboarding documentation in line with security policies. Infrastructure & Process Improvement Assist with software and hardware installation, configuration, and upgrades. Maintain IT documentation, policies, and procedures. Support procurement, tracking, and lifecycle management of IT assets. Collaborate with the IT team to enhance processes and service quality. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 3+ years of IT support experience in a professional environment. Strong proficiency with Windows OS, mac OS, iOS, and Android. Experience administering Google Workspace, Zoom, Slack, Jira, Okta, and Microsoft Office. Familiarity with JAMF, ManageEngine, or other device-management/security tools is a plus. Experience with AV systems (Zoom) preferred. Solid understanding of wired and wireless networking concepts. Excellent communication skills and a customer-first mindset. Relevant certifications (CompTIA A+, Google, etc.) are an asset. Eagerness to learn, grow, and contribute. Why Join Us You'll be part of a collaborative IT team in a highly respected consulting organization that values learning, problem-solving, and career development. This role offers the opportunity to support employees across multiple business units, ensuring they have the tools and technology needed to perform at their best.

Responsibilities: Utilize an enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets as required. Hardware support: Monitor new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices Provide secondary on-site support and knowledge transfer to the centralized helpdesk team Offer support via phone and mobile device support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Qualifications: 2 years of desktop and/or deskside support experience Exposure to Active Directory a plus but not required Experience with a ticketing system such as ServiceNow, Remedy, etc. General network knowledge to address connectivity issues Exceptional customer service and communication skills

The ESM Systems Engineer is required to be certified at the expert level in multiple disciplines of systems and security (e.g., MCSE & CISSP) and provides expert level engineering and management support for all Enterprise systems. Due to the classified nature of this program, the employee must work on-site in Kuwait. This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position. Responsibilities Provides Enterprise-level support for Active Directory, Azure Active Directory (Entra ID), and Windows File Services in an Enterprise environment for global initiatives. Performs problem Management and Root Cause Analysis for Corporate Identity Management in a large-scale Department of Defense setting. Serves as escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application, or system problems. Installs, configures, and maintains Microsoft Active Directory, Microsoft Enterprise tools, and third-party software. Coordinates and implement patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries. Create desktop and server images utilizing technologies such as MDT. Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps. Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation. Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure. Performs other duties and assignments as required. Qualifications Security Clearance: Requires an active Secret Clearance Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. Bachelor's Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01-M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline Environment (BE) certifications cannot also be used as a Computing Environment (CE). The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP: Certified Cloud Security Professional ISC2: CISSP (or Associate): Certified Information Systems Security Professional COMPUTING ENVIRONMENT (CE): Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: MCSE: Core Infrastructure Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Minimum of 5 years of experience (10 preferred) in demonstrating the ability and aptitudes, required to perform technical, managerial, or analytical work and coordination involving management of Enterprise level information systems. Platforms including a combination of the following: Microsoft Active Directory Azure Active Directory (Entra ID) MECM (SCCM) Intune WSUS SQL MIM/FIM ADFS DNS PKI Azure Virtual Desktop in a Wide Area Network. Experience with a customer service-oriented company At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #opentowork #relocation #systemsengineers

This position requires an active TS/SCI security clearance in order to be considered; clearance sponsorship is not available. As a Systems Engineer, you'll collaborate with other engineers to define system requirements, architecture, and design, with the goal to make an impact across the federal government. In supporting the program, you will be required to work 5 days/ per week onsite in the client's Washington, DC location. What you'll do: Collaborate with other engineers to define system requirements, architecture, and design Collaborate closely with key stakeholder partners and IT team to evaluate customer requests for new systems, applications, product standards, and services. Work on the core platform to create and optimize all functions needed to establish a strong platform infrastructure. Perform risk assessments and develop mitigation strategies and ensure compliance with industry standards and regulations. Analyze and validate system designs against requirements and specifications. What you'll need to succeed: 8-10 years of experience as a Systems Engineer provisioning, installing, and supporting on-premise mission critical systems Experience maintaining and managing a on-premise VMWare infrastructure In-depth experience with Infrastructure as Code (IaC), containerization, Kubernetes, Ubuntu, and CI/CD Automation Experience working in a DevSecOps environment Ability to work well on a team as well as individually Ability to think out of the box to help with troubleshooting issues and providing innovative solutions that fit customers' needs Ability to establish and maintain a high level of client trust and confidence with your skills A Bachelor's Degree Active TS//SCI clearance What will make you stand out: Experience with system monitoring tools such as SolarWinds, Grafana, and Prometheus Expertise with container orchestration tools (Rancher, OpenShift, etc.) Experience hardening and securing containers Previous experience with commercial cloud (e.g., AWS, Azure) Passion for learning new development concepts, methodologies, and technologies Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades. What we want you to know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. Not ready to apply now? Sign up to join our newsletter here. "EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company's Affirmative Action Plan. This plan is available for inspection upon request by emailing *******************."

Our client is a highly respected Managed Service Provider (MSP) known for empowering IT professionals to excel. With a strong foundation in modern technology and a proactive, solutions-driven approach, they foster an environment where motivated individuals can thrive. The company deeply values its team and invests in ongoing professional growth and development. Role Overview They are seeking a Systems Engineer who will play a key role in building and maintaining high-performance network systems for a diverse client base. In this role, you'll design and implement innovative technical solutions while providing expert support and maintenance. You'll be an essential contributor to ensuring reliable, seamless technology operations-all within a well-established framework of proven best practices. Key Responsibilities: Plan and support client network and computing infrastructure. Perform administration of servers and virtual server clusters. Install, configure, and maintain network hardware, systems, services, equipment, and devices. Monitor and apply performance-enhancing changes to network architectures. Monitor and maintain network security systems and technologies. Administer software and network security. Maintain user account, permission, email, and threat management methodologies. Manage system back-up and restore protocols. Document network problems and resolutions for future reference. Create and maintain documentation for all aspects of hardware, networks, and systems including key standards and processes. Travel to and from client work sites as needed with personal vehicle. Work on-call after hours support rotation as needed. Be available after hours/weekends for project work as needed. Monitor queue and cover support extension and remote tickets as needed. Qualifications: Bachelor's Degree in Computer Science or Information Technology preferred. Minimum 3-5 years of network administration, design, and execution experience. Minimum 1-2 years of IT management-related experience. 1-2 years of prior experience and the demonstrated ability to be successful in a client-focused environment. Experience with Windows, Apple OS, HP/Aruba, Cisco Systems, and SonicWall. Experience in network infrastructure including switches, routers, cabling, racks, firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VPN, Terminal Services, VolP, and QoS. Web development knowledge. Experience with Azure and AWS. Experience in VMWare virtualization and Active Directory. Understanding of in-house systems architecture and cloud-based architectures required. Excellent communication skills with the ability to write reports, business correspondence, and procedure manuals, as well as providing clear communications via email and in person to clients and business associates. Strong project management skills. Ability to problem-solve and troubleshoot. Thrives in a fast-paced, entrepreneurial setting and excels when working both independently and as part of a team. Ability to accurately track timekeeping. If you are interested in joining an organization that offers growth, challenge and an opportunity to work in a variety of industries, please send your resume for immediate consideration.

The Systems Engineer IV provides advanced engineering support for cloud and on-premise infrastructure, with a primary focus on architecting, deploying, and maintaining AWS environments. This role collaborates closely with internal IT teams to enhance infrastructure reliability, automate provisioning, and support enterprise-level systems operations. Key Responsibilities Architect, engineer, configure, and deploy AWS and related infrastructure technologies using approved organizational standards. System Engineer IV Partner with Systems Operations to build self-service infrastructure provisioning, CI/CD delivery pipelines, logging tools, and monitoring services. System Engineer IV Maintain and update system documentation as needed. System Engineer IV Collaborate with IT Operations Engineers to install, configure, and support physical and virtual server environments. System Engineer IV Continuously monitor, troubleshoot, and improve infrastructure performance and stability. System Engineer IV Operate enterprise monitoring, alerting, backup, antivirus, anti-spam, and malware protection tools, as well as offsite storage and data-mirroring systems. System Engineer IV Core Competencies Forward-thinking and able to anticipate operational needs. System Engineer IV Strong critical thinking and analytical problem-solving skills. Demonstrates adaptability, openness to innovation, and change. Communicates effectively across multiple channels with emotional intelligence. Performance-focused, with the ability to set and meet clear goals. Customer-oriented with a commitment to service excellence. Committed to continuous learning and developing self and others. Collaborative mindset with the ability to work across teams and stakeholders. System Engineer IV Required Skills & Experience 7-10 years of directly related IT systems engineering or administration experience. System Engineer IV Strong AWS cloud architecture experience, including CLI usage. Expertise in Shell scripting (Shell, Perl, Python). Hands-on experience with Unix/Linux installation, administration, operations, and maintenance. Proficiency with Unix/Linux security tools, ports, protocols, routing, and switching in firewalled WAN environments. Extensive experience with AWS services such as ECS, EC2, API Gateway, S3, Lambda, etc. System Engineer IV Experience managing Public Cloud infrastructure environments. Advanced skills in designing, developing, and troubleshooting new and existing scripts. Experience operating in a mature enterprise IT environment. Preferred/Bonus Skills Experience with RHEL Satellite Server. Experience with Puppet configuration management. Familiarity with Atlassian tools (e.g., Jira, Confluence). System Engineer IV Education & Certifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience of 8+ years). System Engineer IV AWS Certification preferred. System Engineer IV Experience Requirement A minimum of 10 years of total professional experience performing related duties in systems engineering or similar roles.

Hybrid - Alexandria, VA Active or Eligible U.S. Security Clearance Required About the Role We're looking for an AI Systems Engineer to support Public Sector initiatives by building secure, distributed, and high-performance AI systems. You'll turn research models into production-ready solutions that run across cloud, edge, and constrained environments-optimizing everything from model performance to low-level GPU acceleration. What You'll Do Convert prototype models into scalable, robust AI systems. Optimize models using PyTorch, TensorFlow, or Hugging Face. Apply quantization, pruning, distillation, and hardware acceleration. Build LoRA/PEFT workflows and on-device inference pipelines. Develop RAG systems integrated with vector databases (FAISS, Milvus, Pinecone). Support multimodal (text/vision/audio) model deployments. Generate synthetic data using GANs or diffusion models. Write performance-critical code in C/C++/Rust with GPU optimization. Engineer for distributed, edge, and offline environments. Collaborate with Infrastructure, MLOps, and Security teams. What You Bring Active or eligible U.S. security clearance. 5+ years in applied AI, ML engineering, or AI systems development. Strong experience with major ML frameworks and cloud/edge deployment. Expertise in model compression, GPU computing, and CUDA. Experience with RAG pipelines, vector databases, multimodal systems, and synthetic data. Strong C/C++/Rust and systems-level programming skills. Solid algorithmic and distributed-systems problem-solving ability. Preferred Experience with edge AI, federated learning, or offline inference. Familiarity with distributed training (DeepSpeed, Ray). Knowledge of public-sector AI governance and compliant architectures. Strong communication and documentation skills.

About the Company Que Technology Group, Inc., is seeking a Senior Systems Engineer to support an exciting intelligence organization. About the Role As a Principal Systems Engineer, you will be responsible for designing, implementing, and maintaining enterprise-level systems that support mission-critical operations. You will work with ONEROOF, PITCHHITTER, NiFi, and various Systems Administration (SA) components, ensuring seamless virtualization, Linux environments, GOTS product integration, and Windows Server administration. Responsibilities Architect, configure, and maintain systems utilizing ONEROOF, PITCHHITTER, and NiFi to optimize workflow and data processing. Provide virtualization support, including cloud-based and on-premises solutions. Administer and troubleshoot Linux-based environments, ensuring high availability and security compliance. Manage, maintain and deploy GOTS (Government Off-The-Shelf) products, integrating them within complex system architectures. Oversee Windows Server administration, including performance tuning, security enhancements, and automation. Collaborate with cross-functional teams to ensure robust system design and operational efficiency. Develop and implement best practices for system security, monitoring, and documentation. Qualifications Bachelor's degree in a qualified engineering field or a related discipline from an accredited college or university, plus twenty (20) years of systems engineering experience; additional five (5) years of experience may be considered in lieu of degree. Experience with ONEROOF, PITCHHITTER and NiFi. Required Skills Experience with FORNSAT systems and Systems Integration. Preferred Skills Experience with GOTS products. Security Clearance Security Clearance: Active TS/SCI with Polygraph. Pay range and compensation package Competitive salary. Company Medical/Dental/Vision plans - Company paid. Short-term Disability, Long-term disability and Life Insurance - Company paid. Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses. Vacation / Personal days granted at 25 days per year. Paid Federal Holidays - 11 days. $5,000 Annual Professional Development Fund plus 40 paid hours if in class. 401K with 6% company match; all contributions are immediately vested by Employee. Employee will be paid a bonus of $10,000 per employee hired based on their referral. Up to 3 paid Code Red days due to customer closure. Equal Opportunity Statement Que Technology Group, Inc., is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Title: Cloud System Engineer (Direct Hire) (Hybrid - 3 days onsite, 2 days remote) Additional Locations: Frederick, MD or McConnellsburg, PA Interview Process: TA → HR → In-Person (Upper Management) Top Requirements Strong communication skills, self-starter, positive attitude. Long-tenure candidates only (no frequent job changes). Current Microsoft Azure Gov Cloud experience. Position Overview The Senior Cloud Engineer will focus on driving profitable cloud adoption and supporting innovation and consumption of cloud-based services across the enterprise. This role ensures cloud security, implements security controls, manages identity and access, and oversees seamless data integration and data feeds. The engineer will evaluate vendor alignment, scale the cloud ecosystem, and ensure operational excellence-including disaster recovery and backup standards. Your Impact Provide daily operational support of the Microsoft Azure Gov Cloud ecosystem including installation, configuration, deployment, updates, integrations, and administration. Utilize tools such as Azure Kubernetes, Terraform Enterprise, GitHub, and related technologies. Work with public and private clouds, IaaS, data security standards, system messaging, and data feeds. Conduct triage, troubleshoot, and resolve cloud ecosystem issues & outages. Participate in project teams following leadership-defined designs and plans. Collaborate cross-functionally with server, storage, database, support, and security teams. Continuously learn, adopt new technologies, and improve cloud, automation, and CI/CD processes. Monitor and analyze cloud performance and ecosystem health. Demonstrate advanced knowledge in at least one primary cloud domain (database, virtualization, DevOps, networking, servers, scripting, or containerization). Coordinate with cross-functional teams for applications, databases, and infrastructure activities. Apply ITIL processes for ticket resolution and stakeholder communication. Design, implement, and operate complex cloud solutions. Perform other duties as assigned. Regular attendance required. Minimum Qualifications 4+ years of experience in cloud or related IT environment. Experience with monitoring, troubleshooting, scripting, deployment, integration, messaging, automation, and orchestration. Strong written & verbal communication, problem-solving, time management, teamwork, customer service, and attention to detail. Standout Qualifications Bachelor's degree in Information Technology or related field.

SpaceNav is seeking a talented Systems Engineer to join our team. This full-time position will be based on-site at the NOAA Satellite Operations Facility located in Suitland, MD, and will support NOAA's Office of Space Commerce (OSC) in developing the Traffic Coordination System for Space (TraCSS). As a TraCSS Systems Engineer, you will be responsible for defining and managing TraCSS system requirements, anticipating future needs for the TraCSS system, and assessing SSA software vendors. A strong foundation in mathematics and engineering is required, along with a deep understanding of the mathematical principles underpinning key astrodynamics and SSA concepts - such as orbit determination, covariance realism, maneuver planning, and conjunction assessment. Responsibilities Manage the set of TraCSS system and software requirements Develop operational user scenarios and test cases that will be used in product validation and operational acceptance testing. Work with the Office of Space Commerce staff to evaluate, test, and onboard third-party SSA data products and services. Coordinate with DoD personnel, satellite operators, and other mission stakeholders in support of the SSA mission. Participate in technical discussions between government agencies and industry. Qualifications US citizenship required. Bachelor's degree in aerospace engineering, physics, mathematics, or related field. 2+ years of relevant work experience in satellite operations. Familiarity with cloud computing technologies. Experience with software development lifecycle and agile methodologies. The salary range for this role is $100,000 - $120,000 per year.

Telework US Citizen We are seeking to hire a Tier 2 Technical Support Operations Analyst in support of the Justice-US COURTS program. This is a great opportunity for someone has a strong background in the Power Platform, excels in troubleshooting and operational support, and thrives on improving systems, processes, and user experience. Job Description: The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. Be available for on-call 24x7x365 ongoing application support. Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. ServiceNow metrics reporting on ticket acknowledgements, resolution times Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. 4-6 years of experience in information technology, systems administration or other IT related field. Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. Other Job Specific Skills Technical problem solving and implementer skills in application coding, infrastructure, or automation. Effective communications (written and spoken). Coordinates and tracks well across AFS and client technical and functional teams. ServiceNow ITSM (desired not required). ITIL (desired not required). Data Analysis / Excel. SQL Server Integration Services (SSIS). T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data

Join a People-First MSP That Has Been Supporting the DC Metro for 30+ Years If you're looking for a place where your work truly matters , where clients appreciate your impact, and where leadership invests in your growth, this is the opportunity. This established, long-standing Managed Services Provider has been supporting small to mid-sized businesses across the DC metro area for over three decades. Their philosophy is simple: treat clients like partners, eliminate IT headaches before they happen, and build a team of engineers who genuinely love what they do. You'll be joining a tight-knit group of tech professionals who value collaboration, technical curiosity, and doing things the right way. They've built a reputation on proactive support, exceptional customer service, and a culture where your success directly contributes to the success of the business. Expect a stable environment, long-term client relationships, and a company that's been growing steadily year after year. Why You'll Love Working Here 30+ years of proven stability and growth A friendly, supportive culture-no egos, no burnout factory Leadership that listens, invests, and promotes from within Work that makes a difference for real businesses every single day Excellent benefits fully paid by the company This is the type of company where people stick around because they feel valued, trusted, and empowered. Position: IT System Administrator Tier 2.5 - MSP You'll serve as a trusted technical resource for clients throughout Northern VA and DC, providing hands-on support for desktops (Windows/Mac), networking, servers, and cloud environments. If you enjoy variety, solving problems, and working directly with end users in a friendly, relationship-driven MSP-this is a great match. What You'll Be Handling: Microsoft Exchange & Office 365 Windows & mac OS support Firewalls & switching Windows Active Directory Hyper-V & VMware ConnectWise, Kaseya, and related RMM tools Microsoft Azure support Onsite client visits across Northern VA Salary & Benefits Salary: $80,000 - $95,000 Location: Herndon, VA Benefits include: Paid vacation & sick leave Fully company-paid health, dental, and vision insurance Company-paid life, short-term, and long-term disability 401(k) with up to 4% company match Mileage reimbursement

Take2 has proven experience bridging the intersection of technology and people solutions. As a proven, trusted provider for our Federal and commercial clients, we provide the right solutions, at the right time through trusted partnerships, customized to solve our client's unique business challenges. Take2 invests time, discipline, and rigor into our technology and people solutions, as well as utilizes our proprietary People Cloud. Whether we are bridging the gap between IT talent and our customers' business challenges, Take2 will work as a partner to best resolve client needs. Take2 is hiring an experienced Cloud Systems Engineer. This role requires you to be eligible for a Federal clearance to interview. This position is onsite and will require you to work out of Washington, D.C. Overview The C&CA Systems team is seeking cloud professionals proficient in administering AWS GovCloud cloud service platform. Become part of a team responsible for building a cloud business platform within the Federal Reserve Board. At least five years of demonstrated experience supporting cloud platforms. As a Senior Cloud Systems Engineer, we require 10 years of experience in the field of technology including application development, 5 of which focused on supporting cloud technologies. Education Preference Candidates should possess a bachelor's degree in computer science, information technology, or a related field. Clearance Requirements Public Trust Onsite Requirements On-Site Responsibilities Design and create custom cloud applications tailored to project needs. Set up and configure DevSecOps pipelines for secure cloud environments. Partner with cloud platform and development teams to manage and enable cloud infrastructure supporting business applications. Deploy, migrate, and maintain secure systems for IaaS, PaaS, and SaaS environments. Develop software following SDLCs including DevOps, Agile, Lean, or Iterative methodologies. Utilize high-level programming languages such as Python, PowerShell, or Infrastructure as Code tools like Terraform or AWS CloudFormation. Implement automation, CI/CD pipelines, and containerization practices, with experience using GitLab or Azure DevOps preferred. Work with AWS service offerings and government cloud environments, ensuring compliance with security standards. Apply knowledge of cloud architectures, web servers, load balancers, and storage solutions like AWS Load Balancer. Support cloud migration efforts and optimize solutions for cost efficiency. Incorporate security best practices, including cloud federation technologies such as SAML, Okta, OAuth, and OpenID Connect. Qualifications Ten years of experience in technology, including five years supporting cloud platforms. Proficiency with AWS environments, especially AWS GovCloud. Experience designing and deploying secure cloud solutions across IaaS, PaaS, and SaaS. Strong understanding of cloud-based architectures, security, and cost optimization. Skilled in programming languages and infrastructure as code, especially Python 3.x, PowerShell, AWS CloudFormation, Terraform, or AWS CDK. Knowledge of RESTful Web Services, AWS API Gateway, and cloud security protocols. Experience with CloudWatch, CloudTrail, Lambda, RDS, Aurora, and other AWS components. Familiar with highly secure operating environments, FISMA, FedRAMP, and related compliance standards. Desired Skills Additional experience with data lakes, lake formation, and analytics architectures. Containerization expertise using Docker, Kubernetes (EKS, ECS, Fargate). Familiarity with the AWS Well Architected Framework and enterprise observability platforms like Splunk. Knowledge of Data Quality testing tools such as Great Expectations or Glue Data Quality. Direct management of AWS services including CloudTrail, CloudWatch, S3, RDS/PostgreSQL, and Lambda.