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  • Help Desk Supervisor/Sr. User Trainer

    Centurion 4.7company rating

    Technical support engineer job in Washington, DC

    Centurion is looking to hire a Help Desk Supervisor/Sr. User Trainer to work ONSITE at the one of federal clients in Washington, DC. We are looking for on-site technical resource/support in making visually appealing and data accurate updates to a public facing website. Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management in conjunction with job requirements. Primary Responsibilities: Provide on-site technical resource/support who should be comfortable with making visually appealing and data-accurate updates to a public facing website. Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management. Create, modify and run daily, weekly, monthly and quarterly reports, as requested. Provide technical support to new and current users of the internal database system. Assist in testing database functionality following upgrades or fixes. Make updates to website based on specific data points at regular intervals. Provide technical support to office staff as necessary, to include interaction with Department technical staff, ordinary maintenance of office technical equipment, and routine troubleshooting. Candidate should be mindful of principles of cybersecurity, data protection, and privacy in all work assignments. Basic Qualifications: Excellent written and oral communication skills. Strong skills in commonly used software, such as Microsoft Office Suite with emphasis on Excel, Word and PowerPoint. Experience using Drupal, TEAMS or TEAMS Apps. Experience with SharePoint (Administrative Role) Bachelor's degree (or equivalent) and 2+ years of experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users, is preferred. At least one year teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Should be an expert user of the Government's word processing, spreadsheet, and email systems. Must be a U.S. Citizen and able to obtain a Public Trust clearance. Preferred Qualifications: Experience working in a Government and/or Litigation Support environment in conjunction with basic qualifications, preferred. Undergraduate degree valued. Prior supervisory experience strongly preferred. Experience with DOJ office automation environments extremely helpful. Knowledge of Government's IT environment, including office automation networks, PC and server based applications preferred. Experience using payroll systems, and financial management systems a plus. At least one year of experience in automated litigation support preferred.
    $66k-87k yearly est. 4d ago
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  • Microsoft Certified Technology Specialist (MECM) - DHS Federal Law EnforcementTraining Center (FLETC)

    ITC Federal, Inc. 4.7company rating

    Technical support engineer job in Fairfax, VA

    Microsoft Certified Technology Specialist (MECM) - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1444 Remote No JOB TITLE: Microsoft Certified Technology Specialist - MECM GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The Microsoft Certified Technology Specialist (MECM) will play a key role in deploying, managing, and maintaining endpoint systems critical to FLETC's operational success. Position Summary: The Microsoft Certified Technology Specialist - MECM will support enterprise-level endpoint management operations, ensuring effective deployment, administration, and maintenance of Microsoft System Center Configuration Manager (SCCM/MECM) environments across multiple PCs and servers. This position is ideal for an experienced IT professional with strong technical expertise in Windows systems administration, software deployment, and endpoint configuration management. The specialist will also contribute to the planning, configuration, and enhancement of MECM systems to meet evolving DHS and FLETC requirements. Experience managing Apple systems through MECM is preferred but not required. Responsibilities RESPONSIBILITIES: Administer, deploy, and maintain Microsoft Endpoint Configuration Manager (MECM) across a medium-to-large enterprise environment supporting multiple Windows-based systems. Plan, configure, and implement MECM site systems, distribution points, and management points to ensure secure, scalable, and efficient operation. Manage operating system deployment (OSD), software distribution, and patch management processes using MECM. Develop and maintain automation scripts and documentation to streamline configuration and deployment processes. Collaborate with system administrators, engineers, and security personnel to ensure MECM compliance with DHS and FLETC policies and standards. Troubleshoot and resolve issues related to MECM infrastructure, client communication, and software deployments. Provide technical input for enterprise imaging, endpoint lifecycle management, and software standardization efforts. (Preferred) Support Apple device management within MECM where applicable. Qualifications REQUIRED: Minimum of 3 years of experience in a medium-to-large enterprise environment supporting multiple Windows PCs and servers. Microsoft Certified Technology Specialist (MCTS) certification or equivalent in MECM/SCCM administration. Proven proficiency in administering and deploying Microsoft System Center Configuration Manager and associated site systems. Strong understanding of Windows-based operating systems, system deployment, and configuration management. Excellent troubleshooting and analytical skills with attention to detail. Ability to obtain and maintain a USCIS Public Trust clearance. DESIRED: Experience managing Apple devices within MECM or other enterprise management platforms. Familiarity with PowerShell scripting, Active Directory, and Group Policy management. ITIL certification or experience applying IT service management principles. Strong documentation, communication, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $78k-104k yearly est. 2d ago
  • CommVault Systems Engineer

    Contact Government Services

    Technical support engineer job in Rockville, MD

    CommVault Systems Engineer (Data Protection / Backup) Employment Type: Full-Time, Experienced Department: Technology Support CGS is seeking an experienced CommVault Data Protection Engineer with extensive knowledge and experience in designing, developing, configuring, implementing, testing, troubleshooting, deploying, and supporting backup and recovery technical solutions for a large-scale federal government enterprise's environment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Designed, developed, configured, integrated and secured complex backup, recovery and storage products over wide area network (WAN) in a complex, geographically dispersed solution, ranging from single servers to multi-tier, multi-platform solutions utilizing the Commvault enterprise backup solutions. Create and maintain optimal backup, restore and redundancy solutions for critical data - to include primary/auxiliary copies and VM-based backups. Reviews, plans, and participates in executing regularly scheduled maintenances on the backup/recovery infrastructure. Troubleshoot complex backup and recovery problems to include networking, application, server, hardware, and appliance related backup issues. Provide analytics, usage, capacity planning and reporting within the Commvault management and monitoring solution. Implement regular security updates and patches to related backup application servers and appliances in accordance with Federal Information and Information Systems requirements. Work with operation teams to develop and support enterprise infrastructure processes, tools, and environments to ensure a timely response to backup, restore, and data replication requests. Qualifications: Possesses a strong knowledge of Commvault data protection application. Knowledge of other technologies a plus (LAN, WAN, Microsoft Windows Servers, Linux, SQL database). Experience with DISA STIGs and applying to Commvault related systems. Perform security related tasks which include documentation, vulnerability scan review, assessment support, patch management, and auditing as required Ideally, you will also have: CommVault Certified Engineer Working knowledge of SAN and Cloud storage systems - EMC Unity and PURE Storage. Federal Agency issued security clearance. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* #CJ $123,274.67 - $167,301.34 a year
    $123.3k-167.3k yearly 7d ago
  • Principal Cloud Solutions Engineer, Integration

    Ll Oefentherapie

    Technical support engineer job in Washington, DC

    United States Job Identification 313489 Job Category Pre Sales Posting Date 12/16/2025, 03:30 PM Job Type Regular Employee require a security clearance? No Years 6 to 10+ years Additional Info Visa / work permit sponsorship is not available for this position Applicants are required to read, write, and speak the following languages English Job Description Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment. Responsibilities Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions. Works directly with customers to gather requirements, develop architectures and translates business needs into solutions. May implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor, may provide direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. May interact with C level. Maintains expertise by staying current on emerging technologies. Qualifications Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 70/30. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Request a referral from an Oracle employee. #J-18808-Ljbffr
    $113.1k-185.1k yearly 4d ago
  • Mid-Level Systems Engineer

    Leidos 4.7company rating

    Technical support engineer job in Bethesda, MD

    Leidos National Security Sector combines technology-enabled services and mission software capabilities in the areas of cyber, logistics, security operations, and decision analytics to support our defense and intel customers' mission to defend against evolving threats around the world. Our team's focus is to ensure our customers have the right tools, technologies, and tactics to keep pace with an ever-evolving security landscape and succeed in their pursuit to protect people and critical assets. The Intelligence Production Solutions Division (IPSD), part of the Decision Advantage Solutions Business Area, is currently seeking a Mid-Level Systems Engineer for the Chinook Program. As part of a highly skilled team, you will play a critical role in delivering geospatial intelligence (GEOINT) capabilities through innovative systems engineering practices, directly supporting the Customer's mission to provide timely, relevant, and accurate intelligence to national decision-makers and warfighters. Position may be performed in the following locations below. Please note Gaithersburg, MD is the program's primary work location. Gaithersburg, MD Alexandria, VA Chantilly, VA Aurora, CO St. Louis, MO Tucson, AZ Clearance Level Required: Top Secret with SCI eligibility and able to obtain a Polygraph. Primary Responsibilities: Support system architecture design, requirements development, integration planning, and configuration management. Provide engineering expertise for mission systems across the full system lifecycle from concept through deployment and sustainment. Collaborate with stakeholders across the Customer's and contractor teams to ensure interoperability, scalability, and mission alignment. Evaluate and recommend tools, techniques, and processes for system development and integration. Develop and maintain technical documentation, including system interface control documents (ICDs), and engineering reports. Participate in technical reviews, readiness assessments, and milestone events. Conduct analysis of system performance and provide recommendations for optimization. Basic Qualifications: US citizenship is required per contract. Bachelor's degree in Systems Engineering, Computer Science, or related field and 4-8 years of prior relevant experience or Master's with 2-6 years of prior relevant experience. Strong understanding of systems engineering principles, including requirements management, integration & test, and configuration control. Familiarity with Model-Based Systems Engineering (MBSE) tools and methodologies (e.g., Cameo, Sysml). Experience working in a DoD or Intelligence Community (IC) environment. Proficiency with Atlassian tools (JIRA, Confluence), Microsoft Office Suite, and collaboration platforms. Excellent written and verbal communication skills. Preferred Qualifications: Systems Engineering Professional (SEP), INCOSE, CISSP, Security+ certification, or similar credentials. Experience supporting the Customer's programs or working with the GEOINT lifecycle. Knowledge of cloud-based architectures (AWS, C2S) and DevSecOps environments. Familiarity with Agile and SAFe methodologies. Experience supporting GEOINT missions. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Original Posting: November 21, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: $87,100.00 - $157,450.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit *************** Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ************************************ Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at *****************************. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #J-18808-Ljbffr
    $87.1k-157.5k yearly 1d ago
  • Blue Planet, Advanced Technical Support Engineer NA

    Ciena 4.9company rating

    Technical support engineer job in Severn, MD

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Ciena is the global leader in high-speed connectivity, building adaptive networks to empower customers, partners, and communities to thrive in the AI era. Join us as an Advance Technical Support Engineer in our Blue Planet division to shape the future of network orchestration and inventory management. How You Will Contribute: Serve as the primary contact for Blue Planet customer cases and issues, ensuring prompt and effective resolution. Analyze, troubleshoot, and resolve production and non-production deployment challenges while providing feedback to internal teams for continuous improvement. Collaborate with engineering teams to address and resolve technical issues, delivering solutions to customers. Develop workarounds to reduce customer dissatisfaction and enhance functionality. Advocate for customer needs internally while ensuring deployment plans and timelines are successfully achieved. Provide insights to product management and R&D teams to drive future product enhancements. Travel as needed to support customer deployments and engagements. The Must Haves: Bachelor's degree in a related field with 5+ years of experience, or Master's degree with 3+ years. Strong analytical and problem-solving skills in customer-facing roles. Expertise in debugging, monitoring, and troubleshooting, with the ability to collect and analyze information efficiently. Proficiency in automation tools to streamline data collection and minimize downtime. Exceptional written and oral communication skills, capable of deep technical analysis and high-level product discussions. Independent working capability with flexibility to support globally distributed teams, including occasional weekend and extra hours. Solid understanding of telecom evolution (3G, 4G, 5G) and RAN architecture. Experience with data networking and IT applications solutions across OSI layers 2-7, including Telco vendor CLI/configuration knowledge. Nice to Haves: Advanced Linux skills with scripting expertise. Network troubleshooting experience and familiarity with OSS/BSS/Network Management systems. Programming knowledge in Java, Python, and Shell scripting. Database proficiency (PostgreSQL, Neo4j, MySQL). Knowledge of SNMP, Syslog, ICMP, and SSH protocols. Hands-on experience with RESTful APIs, Kafka messaging bus, BPMN, and TOSCA. Familiarity with open-source technologies such as Logstash, Kibana, Elasticsearch, Nagios, Grafana, Swagger API, and Open-API. Deployment experience in cloud environments (AWS, Azure, GCP, OpenShift, WRCP) and CI/CD pipelines (Jenkins, GitHub). #LI-BS1 Pay Range: The annual pay range for this position in Canada is C$82,200 - C$131,400. The annual pay range for this position in US is $82,300 - $131,500. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
    $82.3k-131.5k yearly 4d ago
  • Frontier AI Deployment Engineer for Government

    Openai 4.2company rating

    Technical support engineer job in Washington, DC

    A tech-focused organization is looking for a Forward Deployed Engineer to lead complex AI deployments with government clients. You will be responsible for managing technical delivery, embedding within client teams, and utilizing advanced AI technologies to solve critical challenges. Ideal candidates will have 5+ years of experience in engineering, a TS/SCI clearance, and a strong ability to communicate effectively while navigating fast-paced environments. This position allows for hybrid work with significant travel requirements. #J-18808-Ljbffr
    $77k-108k yearly est. 2d ago
  • IT Support Engineer (TS/SCI Full Scope Polygraph)

    Teksystems 4.4company rating

    Technical support engineer job in Herndon, VA

    Summary: TS/SCI Full Scope Client Engineers serve as the primary point of contact for IT infrastructure in secure environments across North America. These secure locations support cutting edge cloud environments that enable agencies to meet their missions and advance their technical abilities. Client Engineers work in a team environment to triage an enterprise-wide ticket que while also supporting special projects including the build out of new environments and upgrading systems in existing locations. * Install and configure hardware operating systems, applications, update patches etc. * Setup new user accounts/profiles and decommission exiting employees in a timely manner with SLA * Process all Account Unlocks and Password Resets in less than 24 hours * Respond to in-bound calls, emails, chats, and customer walk-ups same day * Troubleshoot and resolve end-user hardware, operating system, network connectivity, and software related problems * Maintain IT inventory documentation and perform full inventory analysis on a quarterly basis * Provide resolution or escalation on all trouble tickets within 7 days or less * Create and update documentation as necessary for local and remote sites. * Assist with general desk set up, workstation preparation, cable management, special builds, escorting etc. * Will be required to cover up to 3 after hour/weekend special events a year for tasks such as fold downs or power downs, they will receive at least 2-3 weeks' notice of these planned events * Occasionally, in emergency situations such as power loss, there will be opportunities for additional compensation to return to site in an unplanned event after hours or on weekends to restore the secure location * Must have active or be able to obtain the CompTIA Security+ CE (IAT II certification or higher) prior to starting *Job Type & Location* This is a Contract position based out of Herndon, VA. *Pay and Benefits*The pay range for this position is $50.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Herndon,VA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $50-70 hourly 2d ago
  • GRC IT Modernization SME (Part-Time)

    LMI Consulting, LLC 3.9company rating

    Technical support engineer job in Tysons Corner, VA

    Job ID 2025-13096 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Part-Time LMI is seeking a GRC IT Modernization Subject Matter Expert (SME) to support the development and execution of a compliance program at a national agency. The SME will be part of a team responsible for driving the modernization of compliance operations through innovative and sustainable solutions. The SME will bring critical, expert-level knowledge, guidance, and experience to the project to align technology with compliance goals. They will be responsible for identifying tech-enabled solutions, while evaluating integration readiness, platform fit, scalability, adoption potential, and cost. The SME will be responsible for pinpointing strategic upgrades that optimize compliance operations and investment value, delivering a targeted roadmap for technology requirements. The GRC IT Modernization SME must have the ability to translate complex technical requirements into accessible information to enable agency leadership to make informed and effective decisions. The task of prototyping and integrating identified technology solutions from the targeted roadmap is an optional task that LMI may be selected to execute. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Evaluate current technology landscape through the mapping of regulations, policies, and governance structures to ensure tools support required workflows, reporting, and oversight Review risk management, compliance lifecycle, and incident/issue management for gaps and automation potential Inventory applications, data flows, architectures, and integration capacity with GRC and enterprise systems Review security, privacy, and resilience controls Identify redundant platforms, integration opportunities, licensing/maintenance costs, and future scalability Recommend and/or design technology solutions, such as ServiceNow GRC, AI tools, and workflow automation Create monitoring dashboards and real-time compliance tracking systems Develop technology acceleration recommendations and implementation roadmaps Evaluate usability, change readiness, analytics needs, budget, and resource capacity for sustainable implementation Define analytics use cases and acceptance criteria Support data collection, analysis, and reporting technology requirements Qualifications Minimum Requirements: Bachelor's degree from an accredited college or university in IT, Computer Science, Business, or related discipline. 7+ years federal IT modernization experience focused on implementing and managing compliance and governance technologies Proven experience in requirements gathering, solution architecture, integration, and stakeholder management Hands-on experience with ServiceNow GRC or RSA Archer in federal environments. Federal IT governance familiarity (FITARA, FISMA, ATO processes) Must be able to obtain a Position of Public Trust Clearance (includes fingerprinting, background check, and drug screening). At least one of the below certifications: Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), or A vendor-specific certification such as RSA Archer Certified Administrator or ServiceNow GRC Implementation Specialist Desired Skills Master's degree in IT, Computer Science, Business, or related field GRC Solution expertise Familiarity of law enforcement technology requirements and security protocols Agile, Scrum, and/or Lean Six Sigma certifications preferred Project Management Professional (PMP) certification is preferred LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $50k-88k yearly est. 2d ago
  • Cloud Computing Specialist - SME

    Nationwide It Services

    Technical support engineer job in Fairfax, VA

    Cloud Computing Specialist (CCS) - Subject Matter Expert (SME) Security Clearance: Secret (IT-II Non-Critical Sensitive / Tier 3 required at submission) Certifications Required: Certified Cloud Security Professional (CCSP), IAT Level II (Security+), at least one Cloud Provider Certification. Location: Off-Site, Proximity to Fort Belvoir preferred. Overview Nationwide IT Services (NIS) is seeking an experienced Cloud Computing Specialist - SMEfor a potential opportunity to provide expertise in Certification & Accreditation (C&A), the NIST Risk Management Framework (RMF), and DoD/DISA security architecture. The ideal candidate will bring a deep understanding of cloud security best practices across multiple environments and deployment models, ensuring compliance with NIST SP 800-37, NIST SP 800-53, and current DoD cybersecurity standards.Key Responsibilities Serve as a cloud security SME, applying RMF and FedRAMP methodologies to assess and secure complex DoD cloud environments. Design, implement, and validate secure cloud hosting solutions across AWS, Azure, Oracle Cloud Infrastructure (OCI), and Google Cloud. Develop and maintain deployment specifications, including configurations, test plans, and supporting documentation. Collaborate with DLA engineers, DISA stakeholders, and vendors to troubleshoot hosting and deployment challenges. Advise on the implementation of Zero Trust, SCCA, and CAP solutions to meet DoD/DISA directives. Apply the Cloud Security Requirements Guide (SRG) to ensure compliance in areas such as network security, encryption, tenant isolation, vulnerability assessments, key management, and application firewalls. Recommend innovative cloud strategies to streamline operations and enhance mission support. Required Qualifications 5+ years of Certification & Accreditation (C&A) and RMF experience in DoD environments. 5+ years of hands-on experience designing, deploying, and migrating workloads in multi-cloud environments (AWS, Azure, OCI, GCP). Proven ability to assess, document, and improve cybersecurity controls for large-scale information systems. Expertise in modern architectures, including hybrid, edge computing, cloud-native microservices, and IoT protocols. Strong technical and business writing skills (documentation, reports, assessments). Certifications: Certified Cloud Security Professional (CCSP) DoD 8570 IAT Level II (e.g., Security+) At least one Cloud Provider Certification (AWS Solutions Architect, Azure Solutions Architect Expert, OCI Architect Foundations/Security Professional, GCP Cloud Architect) Active or current Secret clearance (IT-II / T3 minimum). Preferred Experience Familiarity with FedRAMP assessment methodologies across six domains: Architectural Concepts & Design Requirements Cloud Data Security Cloud Platform & Infrastructure Security Cloud Application Security Operations Legal & Compliance Demonstrated success implementing Zero Trust architectures and SCCA FRD/SRG compliance. Knowledge of DISA enterprise cloud offerings, including boundary CAP and Secure Cloud Computing Architecture (SCCA). About Nationwide IT Services Nationwide IT Services (NIS) is a CVE-verified Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in IT and Management Consulting. We deliver value-added services to our customers by leveraging technology, people, and industry best practices to implement innovative, mission-driven solutions. Benefits include: Medical, dental, and vision insurance; life and disability coverage; 401(k) with employer match; PTO and paid holidays; commuter benefits; Employee Assistance Program (EAP); education reimbursement; and pet insurance. NIS is an Equal Opportunity Employer (EOE) committed to providing opportunities to all applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
    $69k-90k yearly est. 2d ago
  • Lead Technology Support Engineer

    Capital Bank Md 4.3company rating

    Technical support engineer job in Rockville, MD

    About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Lead Technology Support Engineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology Support Engineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery. Position Responsibilities Team Management: Lead and supervise the team of service desk support engineers, providing guidance, support, and coaching. Set performance goals and conduct regular performance evaluations. Foster a positive work environment that encourages collaboration and continuous improvement. Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage. Service Desk Operations: Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues. Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement. Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary. Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution. Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives. Customer Service: Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service. Ensure timely and effective communication with end users regarding the status and progress of their IT requests. Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions. Identify trends in user feedback and implement proactive measures to improve customer satisfaction. Continuous Improvement: Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement. Stay up-to-date with industry best practices and emerging trends in IT service management. Implement service desk enhancements and initiatives to optimize efficiency and service quality. Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades. Reporting and Analysis: Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction. Analyze data and metrics to identify patterns, trends, and areas requiring attention. Use insights from data analysis to drive process improvements and operational efficiency. Coordination of new employee onboarding including account creation and laptop imaging. Assist with management and administer systems to track business assets. Manage the hardware lifecycle to meet business requirements within budget. Assist with and support the use of technology for conferences both physical and virtual. Administer the service management systems. Required to be on-call as needed for emergency situations. Other responsibilities and duties, as assigned. Minimum Education & Experience Required A minimum of 5 years' experience in related field. A minimum of 3 years' managerial experience. Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience. Experience in infrastructure development or support including developing and managing to budgets. Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations. Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery. Experience implementing or using service desk management software tools to manage and provide accountability to the organization. Experience with ITIL management best practices. Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site) Technical Knowledge and Skills Ability to guide others in resolving complex issues of significance to the organization. Exceptional organizational, project planning, and time management skills. Ability to inform, educate and influence supervisors and employees to support technology goals and objectives. Proven track record of developing and/or implementing standard service desk practices and procedures. Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups. Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality. Strong analytical skills. Comfort with multi-tasking. Familiar with customer support and technology. Other Ability to travel to various bank locations as needed. Compensation Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Working Arrangements This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer. Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $95k-125k yearly 5d ago
  • System Engineer II

    Deltek, Inc. 4.8company rating

    Technical support engineer job in Herndon, VA

    06-Jan-2026 Data Engineer US Remote 10652BR As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. ************** Position Responsibilities We're seeking a Data Engineer to join our Enterprise Data & Intelligence team during an exciting transformation from a legacy SQL Server enterprise data warehouse to Snowflake as our Enterprise-wide intelligent data platform. You'll play a critical role in building and maintaining data pipelines that not only power today's analytics but also lay the foundation for tomorrow's unified trusted data foundation, self-service analytics, semantic layers, and AI/ML capabilities to enable strategic data capabilities. This position requires someone who combines strong technical skills with deep understanding of data warehousing fundamentals and the ability to translate complex technical concepts for diverse stakeholders. You'll work on everything from pipeline development to transformation logic in dbt, ensuring our intelligent data platform delivers reliable, well-structured data that empowers both traditional reporting and advanced analytics use cases. Design, develop, and maintain data pipelines that feed our Snowflake intelligent data platform using Python, Fivetran, and other modern ETL/ELT tools Build and maintain transformation logic in dbt, converting SQL Server stored procedures to modular, testable dbt models on Snowflake Develop dimensional data models following best practices, creating the foundation for semantic layers and self-service analytics Translate complex SQL Server stored procedures and SSIS packages from our legacy EDW database to dbt models and cloud-native solutions Implement proper grain definition, ensure additivity of facts, and maintain dimensional consistency across data marts to support both BI and future ML workloads Create dbt tests, documentation, and lineage to ensure data quality and transparency Partner with analytics teams, business stakeholders, and subject matter experts across the enterprise to understand requirements, validate business logic, and translate them into robust technical solutions that scale with our platform's intelligence capabilities Develop and enforce data quality standards that ensure our platform remains trustworthy for both human and AI consumers Contribute to our migration strategy from traditional EDW database to intelligent data platform architecture through analytical problem-solving and strategic thinking Containerize data applications using Docker and deploy to Kubernetes environments Facilitate knowledge transfer sessions and documentation to ensure the entire team understands new patterns and approaches Qualifications Technical Skills Strong SQL expertise with ability to write complex, optimized queries and understand execution plans Snowflake experience including understanding of virtual warehouses, micro-partitions, and cloud data warehouse best practices dbt proficiency including: Building modular, reusable data models Writing custom tests and macros Understanding materializations (tables, views, incremental models) Documentation and lineage best practices Converting stored procedure logic to dbt models Python proficiency for data engineering tasks (pandas, SQLAlchemy, pipeline orchestration) Deep understanding of dimensional modeling and data warehousing fundamentals including: Fact and dimension table design patterns Slowly changing dimensions (Type 1, 2, 3) Grain declaration and consistency Additivity and semi-additive measures Conformed dimensions and bus matrix design Experience building production data pipelines with proper error handling, logging, and monitoring Understanding of modern data stack concepts (ELT vs ETL, data lakehouse, streaming vs batch) Version control proficiency with Git Professional Skills Strong analytical mindset with the ability to break down complex problems and evaluate multiple solution approaches Clear communication skills to articulate technical decisions, trade-offs, and recommendations to both technical and non-technical audiences Demonstrated ability to work effectively across teams and business units, building consensus around enterprise data standards and driving solutions forward Experience mentoring others and sharing knowledge to elevate team capabilities Preferred Qualifications Fivetran experience or comparable tools SQL Server and SSIS background to aid in stored procedure to dbt migration Container orchestration with Docker and Kubernetes Azure DevOps and CI/CD pipeline development Building and maintaining deployment pipelines for dbt projects Automated testing and validation of data transformations DataOps practices and principles Understanding of data governance and data quality frameworks essential for platform intelligence Experience with federated BI approaches and semantic layer design Familiarity with Power BI Knowledge of availability groups, failover clusters, or similar HA/DR concepts Compensation Info The U.S. salary range for this position is $86,500.00-$152,500.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity. Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement. Position Type FT Travel Requirements No Compliance Requirements Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings. EEO Statement Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. E-Verify Statement Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security. Applicant Privacy Notice Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you ("Personal Data") to administer and evaluate your application. We are the "controller" of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
    $86.5k-152.5k yearly 2d ago
  • Systems Engineer

    Navy Federal Credit Union 4.7company rating

    Technical support engineer job in Vienna, VA

    To research, analyze, design, develop, implement, support, and maintain of systems integration software solutions. Evaluate, tune, and monitor current and planned systems integration software solutions. To integrate, and maintain complex systems integrations, ensuring seamless interaction between hardware, software, and networks to support organizational IT needs. Proactively address gaps with existing support processes, documentation, and prioritize accordingly. Guide configuration, debugging, and support for infrastructure and ensure all code quality and change control standards are met. Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and techniques. Responsibilities Develops/updates Services and APIs using Java technology for use in current and future projects Serves as subject matter expert for enterprise integration services (SOA and API) Collaborates with development teams, business units, and other ETS areas to identify, define, develop/modify and implement enterprise reusable Services and APIs Works and contributes on the product backlog development by working closely with Business Analyst/Technical Analyst, and API team members Works in an agile, fast paced, entrepreneurial environment with short release cycles and actively collaborate with multiple stakeholders Oversees peer code reviews and provide active guidance and direction on development Works with team to develop and maintain policies, procedures, standards, documentation and governance process for SOA and API Design integration solutions around cloud native applications which can work across public, private and hybrid clouds Develop integrations with modern API Management frameworks that can be deployed in both B2B and B2C scenarios Continually monitor the financial services technology landscape to track the latest innovations across the industry and communicate relevant information to leadership Develop and apply architectural governance based on business and information technology strategies Specific Duties: Serve as a subject matter expert on API integrations for enterprise initiatives and projects Hands-on development of APIs, microservices, and platform proxies as deliverables for enterprise initiatives and projects Participate in on-call rotation for emergency technical support and planned maintenance activities Assist with root cause investigations and provide recommendations Participate in deployment rotation to oversee implementation and coordinate with supporting partnering teams Qualifications Extensive experience that demonstrates expert knowledge of Java, JEE, Web Services and APIs Extensive experience with SOAP Services and RESTful APIs utilizing a lightweight data-interchange format such as JSON Expert knowledge and hands on experience with Mulesoft Anypoint Platform, Spring Boot Micro Services, Istio/Service Mesh, Spring Framework and Open API Specification/RAML Expert knowledge and hands on experience with Azure/AWS/GCP cloud platform architecture, Pivotal/Tanzu platform/Tanzu Kubernetes Grid or equivalent k8s managed runtime. Expert in implementing API security using OAuth, SAML, JWT and OpenID Connect etc. Advanced knowledge of Agile frameworks (e.g., SAFE) Expert problem solving, collaboration, critical thinking, team building, and presentation skills Expert skill in effectively communicating technical and non-technical issues and information clearly and concisely to all levels of management and staff Experience in translating complex business requirements into functional architecture solutions Experience in working with all levels of staff, management, stakeholders and vendors Expert verbal, interpersonal and written communication skills Advanced skill troubleshooting and resolving technical problems Demonstrated skill in identifying industry trends and define their potential use in Navy Federal applications Desired Qualifications: Integration experience with enterprise platforms Salesforce, Oracle HCM/PeopleSoft and CRM/Dynamics Certifications in Azure development/architecture, Mulesoft Anypoint, Java, Pivotal Cloud Foundry, Spring frameworks or similar. Experience with using Azure DevOps Advanced knowledge of banking/financial industry standards and practices Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives Bachelor's Degree in Information Technology, Computer Science or the equivalent combination of training, education, and experience Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $93k-117k yearly est. 3d ago
  • Forward Deployed Engineer, Gov

    Openai 4.2company rating

    Technical support engineer job in Washington, DC

    About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. About the role Forward Deployed Engineers (FDEs) lead complex deployments of frontier models in production. You will embed with our most strategic government and public sector customers-where model performance matters, delivery is urgent, and ambiguity is the default. You'll map their problems, structure delivery, and ship fast. This includes scoping, sequencing, and building full-stack solutions that create measurable value, while driving clarity across internal and external teams. You will work directly with defense, intelligence, and federal stakeholders as their technical thought partner, guiding adoption, maximizing mission impact, and ensuring successful deployments at scale. Along the way, you'll identify reusable patterns, codify best practices, and share field signal that influences OpenAI's roadmap. This role is based in Washington DC, Seattle or San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required, including on-site work with customers. In this role you will Own technical delivery across multiple government deployments, from first prototype to stable production. Deeply embed with public sector customers to design and build novel applications powered by OpenAI models. Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications. Prototype and build full-stack systems using Python, JavaScript, or comparable stacks that deliver real mission impact. Proactively guide customers on maximizing business and operational value from their applications. Forge and manage relationships with customer leadership and stakeholders, ensuring successful deployment and scale. Scope work, sequence delivery, and remove blockers early-making trade-offs between scope, speed, and quality. Contribute directly in the code when clarity or momentum depends on it. Codify working patterns into tools, playbooks, or building blocks others can use. Share field feedback with Research and Product to influence model and product development. Keep teams moving through clarity, judgment, and consistent follow-through. You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments. Active TS/SCI clearance or equivalent Have scoped and delivered complex systems in fast-moving or ambiguous contexts. Write and review production-grade code across frontend and backend, using Python, JavaScript, or similar stacks. Are familiar with cloud deployment models (Azure, AWS), Kubernetes, Terraform, and related infrastructure. Have experience building or deploying systems powered by LLMs or generative models, and understand how model behavior affects product experience. Simplify complexity, make fast, sound decisions under pressure, and communicate clearly across technical and non-technical audiences. Spot risks early, adjust without slowing down, and model calm judgment when stakes are high. Are humble, collaborative, and eager to help others with empathy. Operate with high horsepower, thrive in dynamic environments, and can ruthlessly prioritize across multiple projects. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Aff… Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr
    $77k-108k yearly est. 2d ago
  • IT Service Desk Ticketing System Administrator - DHS Federal Law EnforcementTraining Center (FLETC)

    ITC Federal, Inc. 4.7company rating

    Technical support engineer job in Fairfax, VA

    IT Service Desk Ticketing System Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1450 Remote No JOB TITLE: IT Service Desk Ticketing System Administrator GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The IT Service Desk Ticketing System Administrator will play a key role in maintaining, enhancing, and supporting the Service Management and ticketing platforms that enable FLETC's enterprise IT operations. The IT Service Desk Ticketing System Administrator is responsible for the administration, configuration, and optimization of the FLETC IT Service Desk environment, ensuring effective service delivery and incident management across the organization. This position is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well as a strong background in database design, system integration, and IT service management processes. The administrator will work closely with IT leadership, support teams, and system owners to design efficient workflows, maintain data integrity, and implement enhancements that align with DHS and FLETC operational goals. Responsibilities RESPONSIBILITIES: Administer, configure, and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change Manager. Design, develop, and maintain database schemas and data structures that support clear referential integrity and optimized performance. Configure and customize Service Desk modules to support incident, problem, change, and asset management processes. Implement workflows, automation, and reporting capabilities to enhance service delivery and user experience. Manage system integrations with other enterprise tools, directories, and databases to ensure seamless interoperability. Monitor system performance, troubleshoot issues, and ensure high availability and reliability of the ticketing environment. Maintain comprehensive documentation for system configuration, procedures, and data models. Collaborate with IT leadership to align Service Desk processes with ITIL and DHS/FLETC standards. Support user training, permissions management, and service catalog administration within the Ivanti environment. Qualifications REQUIRED: Extensive hands-on experience designing and administering Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager. Proven experience designing and maintaining database schemas and structures with strong referential integrity. Deep understanding of IT Service Management (ITSM) principles, including incident, problem, change, and asset management. Strong analytical and troubleshooting skills with attention to detail and accuracy. Ability to collaborate effectively with cross-functional IT teams and communicate complex concepts clearly. Ability to obtain and maintain a Public Trust security clearance. DESIRED: Experience developing automation scripts or integrations using Ivanti APIs, PowerShell, or related technologies. Familiarity with Microsoft SQL Server or other relational database management systems. ITIL certification or demonstrated experience applying ITIL-based processes. Experience supporting enterprise-level Service Desk systems within federal or large-scale environments. Excellent documentation, communication, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $67k-83k yearly est. 4d ago
  • Pc Technical Support

    Teksystems 4.4company rating

    Technical support engineer job in Hyattsville, MD

    The Enterprise hardware team supports various projects related at all Locations throughout the DMV. This team will be focusing on various projects that will require them to travel to ALL locations. They will be doing a Refresh of the TC scanners, IPADS, printers etc. which will require the technicians to first perform a site assessments at the primary Hospitals and 120 outpatient facilities. They will need to take inventory of hardware assets and assess what hardware will need to be phased out and upgraded. Once the Site assessments are completed the team will then begin to deploy new hardware throughout the hospitals. A key component to this position will be the ability to document and track assets in an organized fashion via Microsoft Excel. The deployment will require technicians to perform standard hardware break/fix troubleshooting and resolution to laptops printers, mobile devices, and other medical equipment. Technicians will also need to have prior knowledge and experience mapping printers and drivers to new devices for end users. *Job Type & Location* This is a Contract position based out of Hyattsville, MD. *Pay and Benefits*The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Hyattsville,MD. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-21 hourly 2d ago
  • Forward Deployed AI Engineer - Clearance Required

    LMI Consulting, LLC 3.9company rating

    Technical support engineer job in Washington, DC

    Job ID 2025-13365 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time At LMI, we're building mission-ready AI that delivers impact where it matters most. Our Forward Deployed AI Engineers embed with government partners to tackle high-priority, fast-moving challenges-designing and deploying AI solutions that accelerate decisions, uncover anomalies, and unlock the power of our LIGER generative AI (GenAI) platform. Like a startup CTO in the field, you'll wear many hats: part software engineer, part AI architect, part problem solver. You'll operate with autonomy, adapt to shifting requirements, and bring technical clarity to ambiguous problems-all while collaborating with mission stakeholders, software engineers, and the Chief Product Officer team. If you thrive at the intersection of customer impact, technical excellence, and operational speed, this role offers the chance to deliver AI that matters. This role requires an ActiveSecret security clearance and availability to collocate with our defense and national security customers in the Pentagon. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Own technical delivery: Drive AI solution design and implementation across multiple government deployments, from first prototype to stable mission use. Embed with customers: Serve as a technical thought partner to mission stakeholders, guiding adoption, maximizing impact, and ensuring successful deployments. Build GenAI-enabled systems: Prototype and implement pipelines using Python, TypeScript, or comparable stacks aligned to customer mission needs. Guide value realization: Help customers understand trade-offs, sequence delivery, and adapt applications to achieve operational outcomes. Deliver clarity under ambiguity: Scope projects, remove blockers, and make informed trade-offs between speed, scope, and quality. Contribute directly in code: Write and review software across backend and full-stack environments when clarity or momentum depends on it. Codify patterns: Capture reusable workflows, best practices, and lessons learned into playbooks, tools, and building blocks that scale beyond a single project. Shape the roadmap: Share field signal with LMI's product and research teams to guide the evolution of LIGER and related AI capabilities. Qualifications Minimum Qualifications Bachelor's degree in Computer Science, Data Science, or a related technical field (or equivalent practical experience). 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments. Hands-on experience building and deploying applications that integrate AI/LLMs, APIs, and data pipelines. Strong programming skills in Python and proficiency in a modern full-stack environment (e.g., JavaScript/TypeScript, MEAN, Node.js). Familiarity with cloud deployment (AWS, Azure, or GCP), containerization (Docker, Kubernetes), and infrastructure-as-code (Terraform, etc.). Ability to translate customer needs into actionable technical approaches and deliver solutions in fast-moving or ambiguous contexts. Excellent problem-solving, judgment, and communication skills, with ability to engage technical and non-technical stakeholders alike. Must have an active Secret security clearance. Desired Qualifications Master's degree in Computer Science, Data Science, or related technical field. Experience deploying systems powered by generative AI (LLMs, RAG architectures, Model Context Protocol) in sensitive or mission-critical settings. Proven track record of scoping and delivering complex systems under tight timelines. Familiarity with DevSecOps practices, CI/CD, and secure software development for government environments. Demonstrated ability to simplify complexity, anticipate risks, and provide clarity in high-stakes environments. Target salary range: $130,986 - $233,154 The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. #LI-SH1 LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $131k-233.2k yearly 2d ago
  • Solutions Engineer

    Deltek, Inc. 4.8company rating

    Technical support engineer job in Herndon, VA

    08-Jan-2026 Solution Engineer - Quality & Manufacturing US Remote 10289BR As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. ************** Business Summary The Deltek Global Sales team has a passion for empowering project-based businesses to achieve their goals. We relentlessly focus on our customers' needs and strive to deliver an exceptional experience for all clients. If you are an enthusiastic, motivated professional who enjoys building and nurturing relationships - join our highly collaborative team to help power project success for our customers. Position Responsibilities The Solution Engineer's role is to develop long term, strategic relationships with existing and prospective customers to achieve significant sales and profit growth. Proactively work with sales management, marketing and related support departments to ensure sales needs are met or exceeded. Provide in-depth knowledge of Quality Management Systems (QMS) and Manufacturing Execution Systems (MES) and their integration to Costpoint to customers and colleagues. Understand the needs of customers/prospects and translate those needs into a demonstration of the solution's functional and technical capabilities. Responsible for pre-sales presentations of the Quality Management and Manufacturing Execution solution suite to secure the sales win, addressing and removing all technical objections to the proposed solution. Serves as key strategic and technical advisor for opportunities, making recommendation to sales team based on customer requirements and solution capabilities. Prepares and performs detailed product demonstrations for prospects and existing customers. Partners with Sales to conduct pre-sales discussions with sales reps to strategize on sales approach and offer product advice. Develops and updates demo scripts and demo databases. Assists Sales in qualifying prospects from a functional and business process perspective. Represents company and demonstrates product at sales and marketing events. Mentors and trains peers on QMS & MES applications and methodologies. Proactively assumes responsibility for learning new products and maintains outstanding knowledge of relevant software applications Actively supports the corporation's Win Strategy. Qualifications In depth product knowledge of QMS & MES systems like TipQA required. Product knowledge of Costpoint and Shop Floor Time (UKG AutoTime) preferred. Experience with industry standards such as ISO-9001, AS-9100, and TF16949. Familiarity with Corrective Action setup, processing and control for processes such as CAPA, 8-D, Supplier Recovery mechanism, 5-Why analysis, RCCA, and more. Experience with Inspection methods, controls, and processes to comply with ANZI Z.14, MIL-STD-1916, and C=0 sampling plans. Experience with project manufacturing and government contracting or other project-based organizations strongly desired. Strong technical background with understanding of enterprise application architecture, application integration, and content management preferred. Bachelor's degree required. Travel required. Compensation Info The U.S. On-Target-Earnings (OTE) for this position is $83,005.00-$145,255.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity. Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement. Position Type FT Travel Requirements 50% Compliance Requirements Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings. EEO Statement Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. E-Verify Statement Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security. Applicant Privacy Notice Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you ("Personal Data") to administer and evaluate your application. We are the "controller" of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
    $83k-145.3k yearly 2d ago
  • Expert Systems Engineer - TS/SCI with Polygraph Required

    LMI Consulting, LLC 3.9company rating

    Technical support engineer job in McLean, VA

    Job ID 2023-9325 # of Openings 3 Category Intelligence Benefit Type Salaried High Fringe/Full-Time LMI currently has three opportunities for Expert Systems Engineers to support an Intelligence Community customer in the northern Virginia area. The ideal candidate will serve in a full-time client facing role as an Expert Systems Engineer for an Intelligence Community (IC) client specializing in application development and maintenance with application instances in the cloud environment. The candidates will demonstrate polished skills in programming and execution while managing and configuring the cloud environment for optimal usage. Lastly, candidates will provide engineering support in tracking hardware devices and software licenses for stand-alone tablets and other periferal devices. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Perform tasks similar to the following, or maybe required to perform additional tasks as assigned by the client. Demonstrated experience working in Linux environment including working with the Linux terminal Demonstrated experience creating and updating images for tablets for anti-virus and operating system updates and re-baselining tablets before re-use. Demonstrated experience supporting and maintaining hardware inventory levels to include assisting with the research and procurement of the next generation of tablets, printers, and any other peripheral items required to support tablets for training classes. Demonstrated experience providing support in tracking hardware devices and software licenses for stand-alone tablets. Qualifications Have the following required skills, certifications and demonstrated experience: Demonstrated experience of client systems. Demonstrated experience with maintaining web servers Demonstrated experience with IIS and Nginx Demonstrated experience with General server and Storage (S3) volume management and backups within AWS Demonstrated experience managing clusters, managing database users and permissions, and maintaining replication in MongoDB database management Demonstrated experience with, or a working knowledge of, authentication and authorization systems and standards Demonstrated experience with, or a working knowledge of, web security standards Demonstrated experience with, or a working knowledge of, network systems and protocols Demonstrated experience with, or a working knowledge of, the Sponsor's security requirements for stand-alone devices Active TS/SCI with polygraph required At least a Bachelors degree Demonstrated experience with Linux Other skills and demonstrated experiences that are highly desired but not mandatory to perform the work, include: Demonstrated experience with Unix scripting, Perl, Powershell, Python, Ruby, and similar technologies. Demonstrated experience with unicode and multilingual, multibyte languages and computing or similar technology. Demonstrated experience working with creation, maintenance, and implementation of needed workflows. Degree in Systems Engineering or a similar field. #LI-SH1 Target salary range: $114,108 - $203,112. Final compensation will be determined by a variety of factors including but not limited to your skills, experience, education, and/or certifications. The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $114.1k-203.1k yearly 2d ago
  • Roaming NETWORKING TECH/Engineer DC AND Baltimore

    Teksystems 4.4company rating

    Technical support engineer job in Washington, DC

    Roaming * The resource will provide hands on support for phone handset (analog and VOIP technologies) and wall jack activations for phone systems onsite * Technologies: (Cisco/Siemens, Avaya/Unify) -The candidate should have experience at least two of the preferred technologies (VOIP and Phone) * The customer will provide training for the other technologies on site. If your candidate only has experience with a single technology, please bring this candidate forward anyway. Other experience required corresponding with daily tasks to be successful in the role * Punch downs * Cross connect * 66 block- must have experience * Familiar with data equipment * Fluking switch ports aka using fluke tester * Running link runner * Fluking a data point * Cross connects * Activating jacks * Cat 5 cat 6 CVD VACCINATION REQUIRED-NO EXPEMPTIONS *Skills* cabling, fluke, voice, pbx, lan, siemens, fluke devices, voice & data, cisco voice, IMAC, Cable, Support *Top Skills Details* cabling,fluke,voice,pbx,lan,siemens *Additional Skills & Qualifications* Siemens 4K phone system is what they use (not a requirement but nice to have) Cable Required skills 110 punch down Familiar with data equipment Fluking switch ports aka using fluke tester Running link runner Fluking a data point (We can teach) Cross connects Activating jacks Cat 5 cat 6 voice management *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of Washington, DC. *Pay and Benefits*The pay range for this position is $20.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Washington,DC. *Application Deadline*This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-30 hourly 2d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Reston, VA?

The average technical support engineer in Reston, VA earns between $60,000 and $116,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Reston, VA

$83,000

What are the biggest employers of Technical Support Engineers in Reston, VA?

The biggest employers of Technical Support Engineers in Reston, VA are:
  1. TASER Self-Defense
  2. QTS
  3. SAP
  4. Berry Appleman & Leiden
  5. ScienceLogic
  6. TEKsystems
  7. Lynk & Co
  8. Amazon
  9. Who We Are: Bal
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