Telemarketing representative vs inbound sale representative

Differences between telemarketing representative and inbound sale representative duties and responsibilities

Telemarketing representative example responsibilities.

• Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
• Complete numerous telemarketing calls for political campaigns and credit card companies, consistently hitting call and donation quotas.
• Monitor telemarketing representatives telephone conversations with customers.
• Verify medicaid waive eligibility for non-emergency transportation.
• Make calls to existing Comcast customers for upgrades on their cable packages.
• Up saleing customers of comcast from a double play program to a triple play program.
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Inbound sale representative example responsibilities.

• Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
• Succeed at inbound sales role utilizing quick rapport building talent while upselling customers.
• Create excellent customer service skills and multitasking, by providing professional, reliable customer service in a fast-pace working environment.
• Perform adjustments to customers accounts in the CSG and Comtrac database.
• Influence and sell CDV and CHSI to new and existing customers.
• Meet customers needs and upselling by offering additional products and services base on discovery questions.
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