Telemarketing representative vs outbound sales representative

The differences between telemarketing representatives and outbound sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an outbound sales representative has an average salary of $45,723, which is higher than the $28,116 average annual salary of a telemarketing representative.

The top three skills for a telemarketing representative include customer service, telephone calls and outbound calls. The most important skills for an outbound sales representative are outbound sales, customer service, and excellent interpersonal.

Telemarketing representative vs outbound sales representative overview

	Telemarketing Representative	Outbound Sales Representative
Yearly salary	$28,116	$45,723
Hourly rate	$13.52	$21.98
Growth rate	6%	4%
Number of jobs	101,406	240,781
Job satisfaction	-	-
Most common degree	High School Diploma, 35%	High School Diploma, 33%
Average age	37	47
Years of experience	-	4

Telemarketing representative vs outbound sales representative salary

Telemarketing representatives and outbound sales representatives have different pay scales, as shown below.

	Telemarketing Representative	Outbound Sales Representative
Average salary	$28,116	$45,723
Salary range	Between $17,000 And $45,000	Between $24,000 And $84,000
Highest paying City	-	Hoboken, NJ
Highest paying state	-	New Jersey
Best paying company	-	Altice USA
Best paying industry	-	-

Differences between telemarketing representative and outbound sales representative education

There are a few differences between a telemarketing representative and an outbound sales representative in terms of educational background:

	Telemarketing Representative	Outbound Sales Representative
Most common degree	High School Diploma, 35%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	SUNY College of Technology at Alfred

Telemarketing representative vs outbound sales representative demographics

Here are the differences between telemarketing representatives' and outbound sales representatives' demographics:

	Telemarketing Representative	Outbound Sales Representative
Average age	37	47
Gender ratio	Male, 37.3% Female, 62.7%	Male, 45.9% Female, 54.1%
Race ratio	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage	11%	6%

Differences between telemarketing representative and outbound sales representative duties and responsibilities

Telemarketing representative example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Complete numerous telemarketing calls for political campaigns and credit card companies, consistently hitting call and donation quotas.
Monitor telemarketing representatives telephone conversations with customers.
Verify medicaid waive eligibility for non-emergency transportation.
Make calls to existing Comcast customers for upgrades on their cable packages.
Up saleing customers of comcast from a double play program to a triple play program.

Outbound sales representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Build rapport while selling customers solar panels, porches, and double glaze windows.
Assist customers with there questions and concerns, telemarketing, distribute flyers within neighborhood.
Require multitasking, responding appropriately to customer questions and concerns, and negotiating sales for additional products and services.
Educate customers and are experts in all TWC products, services and packages along with competitor's offerings.
Serve as expert and educator to customers on all TWC products, services and packages along with competitor's offerings.

Telemarketing representative vs outbound sales representative skills

Common telemarketing representative skills

Customer Service, 17%
Telephone Calls, 15%
Outbound Calls, 14%
Telemarketing, 14%
Cold Calls, 6%
Credit Card, 6%

Common outbound sales representative skills

Outbound Sales, 25%
Customer Service, 11%
Excellent Interpersonal, 9%
Excellent Organizational, 8%
CRM, 7%
Inbound Calls, 5%

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Telemarketing Representative
Telemarketing Representative vs Outbound Sales Representative

Updated January 8, 2025

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