Therapy program manager vs service director

The differences between therapy program managers and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a therapy program manager and a service director. Additionally, a service director has an average salary of $114,981, which is higher than the $93,242 average annual salary of a therapy program manager.

The top three skills for a therapy program manager include patients, customer service and respiratory care. The most important skills for a service director are patients, healthcare, and patient care.

Therapy program manager vs service director overview

	Therapy Program Manager	Service Director
Yearly salary	$93,242	$114,981
Hourly rate	$44.83	$55.28
Growth rate	28%	28%
Number of jobs	119,197	64,277
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 59%
Average age	47	47
Years of experience	6	6

What does a therapy program manager do?

A Therapy Program Manager provides leadership and management of the physical therapy department. They direct and coordinate the policies, objectives, and initiatives of physical therapy programs.

What does a service director do?

A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

Therapy program manager vs service director salary

Therapy program managers and service directors have different pay scales, as shown below.

	Therapy Program Manager	Service Director
Average salary	$93,242	$114,981
Salary range	Between $68,000 And $126,000	Between $70,000 And $188,000
Highest paying City	San Francisco, CA	San Francisco, CA
Highest paying state	California	California
Best paying company	Edwards Lifesciences	Mayo Clinic
Best paying industry	Health Care	Technology

Differences between therapy program manager and service director education

There are a few differences between a therapy program manager and a service director in terms of educational background:

	Therapy Program Manager	Service Director
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 59%
Most common major	Occupational Therapy	Business
Most common college	University of Michigan - Ann Arbor	University of Pennsylvania

Therapy program manager vs service director demographics

Here are the differences between therapy program managers' and service directors' demographics:

	Therapy Program Manager	Service Director
Average age	47	47
Gender ratio	Male, 27.9% Female, 72.1%	Male, 57.2% Female, 42.8%
Race ratio	Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 8.0% White, 61.3% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between therapy program manager and service director duties and responsibilities

Therapy program manager example responsibilities.

Lead a team of thirty-five (35) FTE.
Manage a staff of 9 therapists in a CCRC setting including a 169 bed SNF.
Achieve employee performance and satisfaction providing supervision supporting excellence in documentation, a collaborative approach with providers and compassion for members.
Initiate department quality and process improvements to meet JACHO, MCR, CMS, CARF and other governing entity requirements.
Provide primary physical therapy treatment to patients on caseload and complete necessary documentation for billing insurance and showing medical necessity.
Consider a``working manager"( PTA )

Service director example responsibilities.

Lead and manage implementation and customization of SharePoint to replace legacy document approval system and document filing system.
Lead the training program for child psychiatry residents.
Manage social medias (Weibo, Facebook and etc . )
Assist in managing client accounts by managing HVAC alignments and ensuring contractual requirements are meet.
Manage a staff of 280 FTE s and a management team of 6 in a union environment.
Manage all daily operations, both clinical and support, during and after Medicare trials to ensure long-term business viability.

Therapy program manager vs service director skills

Common therapy program manager skills

Patients, 25%
Customer Service, 12%
Respiratory Care, 7%
Acute Care, 7%
Respiratory Therapy, 6%
Rehabilitation, 6%

Common service director skills

Patients, 12%
Healthcare, 10%
Patient Care, 10%
Customer Service, 9%
Oversight, 5%
Surgery, 4%

Therapy Program Manager vs. similar jobs

Therapy Program Manager related careers

Therapy Program Manager related jobs

What similar roles do

Zippia Careers
Executive Management Industry
Therapy Program Manager
Therapy Program Manager vs Service Director

Updated January 8, 2025

Browse executive management jobs