Tier vs junior technician

The differences between tiers and junior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a tier and a junior technician. Additionally, a junior technician has an average salary of $39,417, which is higher than the $34,679 average annual salary of a tier.

The top three skills for a tier include technical support, linux and voip. The most important skills for a junior technician are customer service, HVAC, and fall protection.

Tier vs junior technician overview

	Tier	Junior Technician
Yearly salary	$34,679	$39,417
Hourly rate	$16.67	$18.95
Growth rate	10%	10%
Number of jobs	19,864	103,780
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 34%
Average age	42	42
Years of experience	2	2

Tier vs junior technician salary

Tiers and junior technicians have different pay scales, as shown below.

	Tier	Junior Technician
Average salary	$34,679	$39,417
Salary range	Between $24,000 And $49,000	Between $26,000 And $57,000
Highest paying City	-	Alexandria, VA
Highest paying state	-	New York
Best paying company	-	Citi
Best paying industry	-	Technology

Differences between tier and junior technician education

There are a few differences between a tier and a junior technician in terms of educational background:

	Tier	Junior Technician
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 34%
Most common major	Computer Science	Business
Most common college	Stanford University	Stanford University

Tier vs junior technician demographics

Here are the differences between tiers' and junior technicians' demographics:

	Tier	Junior Technician
Average age	42	42
Gender ratio	Male, 65.1% Female, 34.9%	Male, 82.9% Female, 17.1%
Race ratio	Black or African American, 11.9% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 11.2% White, 55.1% American Indian and Alaska Native, 0.4%	Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between tier and junior technician duties and responsibilities

Tier example responsibilities.

Manage incoming call queue handling basic NOC tasks and more advance VOIP such as provisioning sites and performing disconnects.
Manage paperwork associate with HVAC procedures.
Support a wide range proprietary Unix and SQL base applications.
Require to maintain basic knowledge of Linux commands to properly access certain network equipment.
Maintain, install and operate network communication devices such as routers and switches with provide configurations.
Have knowledge of SQL query skills and awareness of corporate data security policies relate to privacy and personal identifying information.

Junior technician example responsibilities.

Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
frame relay, TCP/IP configuration with NOC or on site engineer.
Set up new user workstations, updating software when need i.e.
Perform remote or in person program installation and OS setting changes to programs specifications.
Escalate tickets when need to upper level techs, system admins, or analysts.
Diagnose and fix computer issues, ranging from viruses, bloatware, and OS issues.

Tier vs junior technician skills

Common tier skills

Technical Support, 11%
Linux, 10%
VoIP, 9%
Switches, 7%
Inbound Calls, 5%
Remedy, 4%

Common junior technician skills

Customer Service, 19%
HVAC, 7%
Fall Protection, 7%
Technical Support, 7%
JR, 4%
Level II, 4%