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Unit secretary vs administrative receptionist

The differences between unit secretaries and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a unit secretary and an administrative receptionist. Additionally, a unit secretary has an average salary of $32,153, which is higher than the $31,502 average annual salary of an administrative receptionist.

The top three skills for a unit secretary include patients, patient care and medical terminology. The most important skills for an administrative receptionist are customer service, patients, and data entry.

Unit secretary vs administrative receptionist overview

Unit SecretaryAdministrative Receptionist
Yearly salary$32,153$31,502
Hourly rate$15.46$15.15
Growth rate-8%-8%
Number of jobs69,54391,892
Job satisfaction--
Most common degreeBachelor's Degree, 30%Bachelor's Degree, 35%
Average age4950
Years of experience22

What does a unit secretary do?

Unit secretaries are administrative workers in a medical facility, usually a hospital or a clinic. They are in charge of religious activities in the unit or department they are assigned to. They manage incoming and outgoing mail, phone calls, and even appointments. They handle filing and recording of the documents of the department. They also take minutes of meetings and ensure that action plans are followed through. Unit secretaries should be familiar with the individuals in the department. They should also be accustomed to the schedule of members of the unit. Unit secretaries should be organized, dedicated, and trustworthy.

What does an administrative receptionist do?

An administrative receptionist is responsible for performing administrative tasks, handling visitors' inquiries and concerns, verifying appointments, and leading them to the appropriate personnel and department, as well as handling and routing calls. Administrative receptionists also keep records of the staff meeting and executive conference, including company and promotional events. They receive packages and mail, sort documents, manage office supply inventories, create incident reports, and report suspicious guests within the premises. An administrative receptionist must have excellent communication and customer service skills, especially on resolving and escalating complaints.

Unit secretary vs administrative receptionist salary

Unit secretaries and administrative receptionists have different pay scales, as shown below.

Unit SecretaryAdministrative Receptionist
Average salary$32,153$31,502
Salary rangeBetween $25,000 And $40,000Between $25,000 And $38,000
Highest paying CityPortland, MEOakland, CA
Highest paying stateCaliforniaWashington
Best paying companyUniversity of California, BerkeleyBeacon Hill Staffing Group
Best paying industryHealth CareTechnology

Differences between unit secretary and administrative receptionist education

There are a few differences between a unit secretary and an administrative receptionist in terms of educational background:

Unit SecretaryAdministrative Receptionist
Most common degreeBachelor's Degree, 30%Bachelor's Degree, 35%
Most common majorNursingBusiness
Most common college-Western Carolina University

Unit secretary vs administrative receptionist demographics

Here are the differences between unit secretaries' and administrative receptionists' demographics:

Unit SecretaryAdministrative Receptionist
Average age4950
Gender ratioMale, 10.6% Female, 89.4%Male, 8.0% Female, 92.0%
Race ratioBlack or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage9%6%

Differences between unit secretary and administrative receptionist duties and responsibilities

Unit secretary example responsibilities.

  • Create and maintain confidential patient files; implement EHR systems to automate patient records management.
  • Manage Medicare and Medicaid reimbursement.
  • Manage the medical unit by supervising its activities, accurately transcribing physician orders, and prioritizing tasks.
  • Conduct 6 mass vaccination campaigns, manage protein-calorie malnutrition, coordinate epidemiological surveillance, and direct health facility rehabilitation
  • Assist patients with their daily routine, including feeding, cleanliness and basic needs.
  • Post anesthesia recovery care for ophthalmology, ENT and plastic surgery patients
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Administrative receptionist example responsibilities.

  • Manage travel reimbursements, and reconcile process and forward to payroll for assign individuals.
  • Act as primary liaison between patients, physical therapists and physicians while accomplishing miscellaneous duties necessary for maintaining operations.
  • Sort first class mail, FedEx, campus mail and all incoming mail daily.
  • Draft correspondence and other written material, develop PowerPoint slides and graphic presentations for demographic analysts.
  • Issue shipping instructions and provide routing information to ensure that payroll delivery times and locations are coordinate.
  • Greet visitors, and respond to telephone and in-person requests for information for sole-practitioner office serving several hundr patients.
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Unit secretary vs administrative receptionist skills

Common unit secretary skills
  • Patients, 25%
  • Patient Care, 13%
  • Medical Terminology, 10%
  • Customer Service, 7%
  • Patient Charts, 4%
  • Physician Orders, 4%
Common administrative receptionist skills
  • Customer Service, 18%
  • Patients, 12%
  • Data Entry, 11%
  • Phone Calls, 8%
  • Front Desk, 6%
  • Word Processing, 4%

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