University of Wisconsin Hospitals and Clinics Authority 3.6
Unit secretary job in Madison, WI
Work Schedule:
Part-time, 80% FTE day/evening shift. Schedules would be a mix of 8 and 12-hour day and evening shifts. Weekend and Holiday rotations required. Hours may vary based on the operational needs of the department.
Be part of something remarkable.
Health unit coordinator's play a key role on each unit, by providing a warm and welcoming atmosphere for patients, families, and visitors.
We are seeking a Health Unit Coordinator (HUC) to:
Manage and facilitate the day-to-day operations of a unit.
Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members and other staff. You are often considered the backbone of the unit, ensuring that everything runs smoothly and efficiently.
Utilize excellent communication and organizational skills to support patient care.
Collaborate with the clinical team to coordinate all aspects of patient care including patient admissions, transfers, and discharges.
Use high level of attention to detail to maintain accurate electronic health records and perform other duties of a clerical nature.
At UW Health, you will have:
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work (for positions 60% FTE and higher).
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Access to UW Health's Wellness Options at Work that support employee/family well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Qualifications
High School Diploma Required
Work Experience
1 year of experience in a medical or customer service environment or experience of a similar nature Required
1 year of experience in a medical environment Preferred
Our Commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health East Madison Hospital - is UW Health's newest hospital and one of the most advanced hospitals and wellness centers in the country. Here, health care is seen as a holistic endeavor where our mission is to not only diagnose and treat you when you're sick, but also to partner with you in health and wellness.
View Full Job Description
UW Hospital and Clinics benefits
$32k-38k yearly est. Auto-Apply 9d ago
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Afternoon Receptionist
Epic 4.5
Unit secretary job in Verona, WI
At Epic, everyone who calls or stops by is greeted by one of our bright and friendly receptionists. Whether it's a quick answer to a question or getting creative to track down the right person to help a caller, you'll ensure that everyone gets a warm reception and excellent service. You'll also have the opportunity to support other teams around Epic by taking on a variety of administrative projects.
Live affordably in a city known for its rising tech talent.
Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).
More than just important work.
Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they're prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.
We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at *****************************
Requirements
* Strong customer service and communication skills
* Availability to work M-F 12:00pm - 8:00pm with weekend responsibilities every 12th week
* Live within 45 minutes of Epic's Campus in Verona, WI or be willing to relocate
* COVID-19 vaccination
$23k-29k yearly est. 37d ago
Health Unit Coordinator/Monitor Tech- Cardiac; 0.5 FTE; PM Shifts
Meriter 3.5
Unit secretary job in Madison, WI
Shifts: 8 hour shifts; PMs start at 3:00 pm; with e/o weekend and holiday rotation. Health Unit Coordinator/Monitor Tech The Health Unit Coordinator (HUC) coordinates communication between nursing staff, physicians, other departments, professional staff, patients, and families relating to patient care. HUC facilitates unit operations through knowing and communicating information, managing the desk area, facilitating the use of technology, monitoring and communicating bed status, and coordinating downtime procedures. The HUC utilizes Epic to facilitate patient care orders and serves as an Epic resource to physicians and the nursing staff.
The primary function of the Monitor Tech (MT) is continual observation and recognition of normal and abnormal cardiac rhythms. This is accomplished through accurate interpretation of cardiac rhythms and continuous monitoring of cardiac rhythms via monitors.
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
UnityPoint Health-Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.
Visit ************************************ to hear more from our team members about why UnityPoint Health is a great place to work.
Required Qualifications:
High school diploma or equivalent
Two, four hour classes on cardiac rhythm interpretation will be integrated during the orientation period. A rhythm interpretation competency needs to be successfully completed within the initial 90 day orientation
Keyboard skills required
Principles of effective communication.
Knowledge of data entry system
Effective organizational skills and time management
Must be able to complete orientation and demonstrate competency in both roles prior to the completion of the 90 day probation period.
Preferred Qualifications:
Prior experience in acute care setting
Prior experience as Health Unit Coordinator or Monitor Technician, helpful but not necessary
Medical Terminology
*Must be available the first week of employment for HUC orientation that takes place Monday - Friday 8 AM - 4:30 PM*
$28k-35k yearly est. 4d ago
Unit Secretary
Cottonwood Springs
Unit secretary job in Madison, WI
UW Health Rehabilitation Hospital
Unit Secretary
PRN
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UW Health Rehabilitation Hospital is a free-standing, 50-bed acute inpatient rehabilitation facility located on the east side of Madison. We started accepting patients in September 2015. The UW Health Rehabilitation Hospital is situated on a 10-acre campus with a variety of amenities and features to help you in your recovery journey. Our rehabilitation hospital offers specialized programs for people who have experienced stroke, brain and spinal cord injuries, amputations, complex orthopedic injuries and other conditions requiring inpatient rehabilitative services. Our staff provides an interdisciplinary team approach, working with our patients, to help them regain their abilities to perform daily tasks, regain cognitive processes and physical function, restore basic life skills and facilitate psychosocial adjustment and successful reintegration into the community. Our hospital environment itself is designed to help in the journey of recovery. UW Health Rehabilitation Hospital is staffed with a team of specially trained physicians, nurses and therapists who coordinate together to help develop that interdisciplinary approach, catered to each patient's individual needs. Our goal is to help patients achieve their highest level of recovery with the goal of returning home as soon as they are able.
Where We Are:
Madison, Wisconsin, is a vibrant city known as the state capital and a thriving college town, home to the University of Wisconsin-Madison. It's located on an isthmus between two lakes, Mendota and Monona, and is characterized by its unique geography, lively atmosphere, and strong connection to both academia and the outdoors.
Why Choose Us:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off
Employee Assistance Program - mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
And much more…
Position Summary: Supports nursing department operations by assisting with administrative duties such as greeting visitors, scheduling appointments, transferring phone calls, admitting and discharging patients, communicating and coordinating between physicians, nursing staff and other hospital staff. May transcribe physician orders and file paperwork. May assist with patient care as trained.
Minimum Qualifications:
Education
High school diploma or equivalent required
Two years of college-level education preferred
Experience
Computer experience required
Prior experience in a hospital setting preferred
EEOC Statement:
UW Health Rehabilitation Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
$26k-34k yearly est. Auto-Apply 38d ago
Health Unit Coordinator, Med Surg
UW Health 4.5
Unit secretary job in Madison, WI
Work Schedule:
Part-time, 60% FTE day/evening shift. Schedules would be a mix of 8 and 12-hour day and evening shifts. Weekend and Holiday rotations required. Hours may vary based on the operational needs of the department.
Be part of something remarkable.
Health unit coordinator's play a key role on each unit, by providing a warm and welcoming atmosphere for patients, families, and visitors.
We are seeking a Health Unit Coordinator (HUC) to:
Manage and facilitate the day-to-day operations of a unit.
Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members and other staff. You are often considered the backbone of the unit, ensuring that everything runs smoothly and efficiently.
Utilize excellent communication and organizational skills to support patient care.
Collaborate with the clinical team to coordinate all aspects of patient care including patient admissions, transfers, and discharges.
Use high level of attention to detail to maintain accurate electronic health records and perform other duties of a clerical nature.
At UW Health, you will have:
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work (for positions 60% FTE and higher).
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Access to UW Health's Wellness Options at Work that support employee/family well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Qualifications
High School Diploma Required
Work Experience
1 year of experience in a medical or customer service environment or experience of a similar nature Required
1 year of experience in a medical environment Preferred
Our Commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health East Madison Hospital - is UW Health's newest hospital and one of the most advanced hospitals and wellness centers in the country. Here, health care is seen as a holistic endeavor where our mission is to not only diagnose and treat you when you're sick, but also to partner with you in health and wellness.
Job Description
UW Hospital and Clinics benefits
$30k-34k yearly est. Auto-Apply 3h ago
Office Associate
Deibel Laboratories Inc. 3.7
Unit secretary job in Madison, WI
Science you can trust from concept to consumer.
Since 1967, Deibel Laboratories has operated several private food testing facilities providing services in both Microbiology and Chemistry testing. We play an integral role in food and product safety for industry-leading producers, as well as family-run operations much like our own.
Our lab location in Madison, WI is hiring a part-time Office Associate.
We offer a competitive salary based on knowledge and experience.
Check out our website to learn more about our location and what we do: *******************
Compensation : Starting hourly rates $18 - $20 DOE , plus a competitive benefits package.
Schedule: Saturday - Monday 10am - 6:30pm(Close).
Essential Duties & Responsibilities:
Log samples into Lab Management Information System (LIMS) and assign testing by using a client-supplied sample submission form.
Process and maintain records of internal and external billing.
Perform general clerical duties including but not limited to, filing, photocopying, faxing, mailing, timekeeping, and overall front office support.
Supporting lab associates with special projects and other administrative duties as needed.
Support the lab associates by organizing samples and preparing samples to be processed.
Perform necessary housekeeping duties in a timely manner, keeping the work areas and equipment clean and sanitized.
Must participate in cleaning schedule and maintain retain samples as required.
Adhere to all safety policies.
Perform other related tasks as needed.
Required Skills/Abilities:
Entry Level Position: We Are Happy to Train
Self-motivation; excellent quality of work and attention to detail
Ability to communicate effectively with coworkers and internal/external clients
Ability to learn new tasks quickly and to move easily from task to task
Ability to handle prioritization and multiple tasks simultaneously
Ability to use a personal computer and learn necessary programs
Good communication skills (oral and written)
Organizational ability and good judgment
Self-motivation; excellent quality of work and attention to detail
Ability to communicate effectively with coworkers and internal/external clients
Ability to learn new tasks quickly and to move easily from task to task
Ability to handle prioritization and multiple tasks simultaneously
Ability to use a personal computer and learn necessary programs
Good communication skills (oral and written).
Organizational ability and good judgment.
We'd Love to Hear from People With:
Strong problem-solving skills, ability to multitask, meet deadlines, and work in a fast-paced environment.
Ability to perform work accurately, reliably, thoroughly, timely, and within safety guidelines.
Skills to communicate effectively and develop good working relationships with all employees.
A professional workplace appearance, ethical conduct, honesty, and integrity in all communications.
A thirst to seek out and participate in appropriate training and professional development.
Fluency in written and spoken English is required.
Well-organized and self-directed individual focused on achieving organizational goals and initiatives.
Excellent customer service skills and follow-up with a sense of urgency - strong Microsoft Office applications experience including WORD, Access, Outlook, PowerPoint, and Excel
Strong organizational and interpersonal skills - must have excellent written and verbal communication and collaboration skills
Attention to detail and data entry accuracy
Must be comfortable with working the listed schedule for this position
Must live within 30 miles of the lab - no relocation packages available
Physical Requirements:
Work is regularly performed in a professional office environment and routinely uses standard office equipment.
Must be able to perform essential duties satisfactorily with reasonable accommodations.
Work is generally done sitting, talking, hearing, and typing.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Deibel is committed to fostering a diverse and welcoming workplace with people of all types of backgrounds and experiences.
$18-20 hourly Auto-Apply 6d ago
Receptionist--Part-time
Bank of Prairie Du Sac
Unit secretary job in Prairie du Sac, WI
Bank of Prairie du Sac has a fantastic part-time opportunity for a personable, conscientious, and professional receptionist. In this role, you will join our bank team at the reception desk to greet customers, answer phones, and direct calls as needed while professionally representing the bank.
Previous exposure to a similar environment would be preferable but strong communication skills, great presentation, and a personable nature, are key to this role. The receptionist will also include assisting other employees with a variety of administrative tasks, so organizational skills, initiative, and a willingness to assist are important.
At Bank of Prairie du Sac, we strive to provide excellent customer service and the receptionist is the first to make that impression. We are a strong community bank that offers stability to both customers and employees.
This position will be responsible for working two Saturday mornings each month. Bi-lingual English/Spanish) a plus.
Apply online.
Bank of Prairie du Sac
P.O. Box 130
Prairie du Sac, WI 53578
Bank of Prairie du Sac values a diverse workforce and is an Affirmative Action/Equal Opportunity Employer.
$23k-30k yearly est. 11d ago
Clinic Receptionist
Wildwood Family Clinic
Unit secretary job in Madison, WI
Job Purpose: - The Clinic Receptionist at WILDWOOD FAMILY CLINIC is responsible for providing exceptional customer service and administrative support to ensure smooth operations within the clinic. This role serves as the first point of contact for patients and visitors, managing appointments, and facilitating communication between patients and healthcare providers.
Key Responsibilities:
- Greet patients and visitors warmly and professionally, ensuring a welcoming environment.
- Manage incoming calls, emails, and inquiries, providing accurate information and directing them to the appropriate departments.
- Schedule and confirm patient appointments using the clinic's electronic health record system, with a preference for Epic experience.
- Maintain patient records and ensure confidentiality in accordance with clinic policies and regulations.
- Assist patients with check-in and check-out procedures, including verifying insurance information and processing payments.
- Coordinate with healthcare providers and staff to ensure efficient patient flow and address any scheduling conflicts.
- Handle administrative tasks such as filing, photocopying, and data entry as needed.
- Address patient concerns and complaints with empathy and professionalism, escalating issues to management when necessary.
- Maintain a clean and organized reception area to enhance the patient experience.
- Participate in team meetings and contribute to continuous improvement initiatives within the clinic.
Qualifications
Required Education:
- High school diploma or equivalent
Required Experience:
- Previous experience in a customer service or receptionist role, preferably within a healthcare setting
- Familiarity with scheduling appointments and managing patient records
Required Skills and Abilities:
- Sound communication skills
- Proficiency in using office equipment such as computers, fax machines, and telephones
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Strong organizational skills and attention to detail
Preferred Skills and Abilities:
- Experience with Epic or other electronic health record (EHR) systems
- Knowledge of medical terminology
- Ability to handle confidential information with discretion
- Bilingual abilities are a plus
$33k-39k yearly est. 2d ago
Receptionist
Bergstrom Auto
Unit secretary job in Middleton, WI
Bergstrom Chevrolet of Middleton
At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you're passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!
Key Responsibilities
Guest Reception: Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member.
Phone Management: Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed.
Administrative Support: Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed.
Guest Service: Maintain a clean and welcoming front desk and waiting area. Offer guests refreshments and ensure they are comfortable while they wait.
Coordination: Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction.
Schedule: Monday - Friday 3pm - 7pm and rotating Saturdays
Pay starting at $15.00-18.00/hour based on experience. Earn an extra $2.00 per hour worked every Saturday!
Qualifications
Experience: Previous experience as a receptionist, front desk agent, or in a guest service role is preferred.
Communication Skills: Excellent verbal and written communication skills with a friendly and professional demeanor.
Organizational Skills: Strong attention to detail and the ability to multitask in a fast-paced environment.
Technical Skills: Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems.
Guest Service Orientation: A passion for providing outstanding guest service and maintaining a positive attitude.
Qualifications
Our Commitment to You
At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team:
Competitive Compensation
Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)
Exclusive Discounts: Save on vehicles, service, and parts
Financial Security: 401(k) plan with company match (for full-time team members)
Work-Life Balance: Paid holidays (for full-time team members)
Wellness Support:
Wellness Program
Free Team Member Clinic
Access to a Free Health Coach
Employee Assistance Program
Team Recognition: Employee Referral Program
Career Development: Ongoing training and opportunities for growth and advancement
At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team!
Join Wisconsin's Largest and Most Award-Winning Automotive Group!
Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin's largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day.
Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We've also earned accolades such as Glassdoor's “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine.
At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin.
Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!
$15-18 hourly 10d ago
Receptionist
Host 4.5
Unit secretary job in Madison, WI
Job Description
Join Our Team as a Receptionist at Host!
Are you a people person with a knack for organization and a warm, welcoming demeanor? Host, a dynamic and friendly business located in Madison, WI, is looking for a professional and personable Receptionist to be the first point of contact for our clients and visitors. If you're ready to bring your skills to a team that values excellence and connection, we'd love to hear from you!
What You'll Do:
As the face of our company, you'll play a vital role in creating a positive first impression and keeping our operations running smoothly. Here's a snapshot of what your day-to-day might look like: - Greet and welcome clients, visitors, and team members with professionalism and a friendly attitude. - Answer and direct phone calls, emails, and inquiries to the appropriate person or department. - Manage scheduling, appointments, and meeting room bookings. - Maintain a clean and organized reception area. - Assist with administrative tasks, such as filing, data entry, and handling incoming and outgoing mail. - Provide support to other departments as needed.
What We're Looking For:
We're seeking someone who is organized, approachable, and ready to hit the ground running. To succeed in this role, you'll need: - 1 year of experience in a receptionist, administrative, or customer-facing role. - Strong communication and interpersonal skills. - A professional demeanor and a customer-focused mindset. - Proficiency in basic office software (e.g., Microsoft Office Suite). - Excellent organizational skills and attention to detail.
Why Join Host?
At Host, we pride ourselves on fostering a welcoming and collaborative environment where every team member is valued. While we don't offer additional benefits at this time, we believe in creating a workplace where you can grow, contribute, and feel part of something meaningful.
Our Culture and Values:
At Host, we're all about connection, professionalism, and making every interaction count. We believe in teamwork, respect, and providing a positive experience for everyone who walks through our doors. If you're looking for a role where your contributions truly matter, this is the place for you.
Ready to Apply?
If this sounds like the perfect fit for you, we'd love to hear from you! Submit your application today and take the first step toward joining our team at Host. We can't wait to meet you!
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
$22k-28k yearly est. 25d ago
Medical Office Receptionist
Lifestance Health
Unit secretary job in Madison, WI
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.25 - $20.25/hour + a $1000 Sign On Bonus
Location: 440 Science Dr Suite 300, Madison, WI 53711
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes .
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member. Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree preferred .
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$19.3-20.3 hourly Auto-Apply 60d+ ago
Medical Secretary
Healthcare Outcomes Performance Company 4.2
Unit secretary job in Madison, WI
ESSENTIAL FUNCTIONS
Coordinating patient care by liaising with all necessary care providers and medical professions to ensure patient needs are met
Appointment scheduling for clinic visit, injections, and procedures
Work with the leadership team to mastermind ways to improve the quality of patient care and workflows
Partner with the clinic leadership to manage office/medical supplies, and office equipment
Process paperwork (work letters, FMLA, etc.)
Process Prescription request
Managing patient portal messages and clinic task buckets
Attend clinic meetings
Answering incoming calls/messages
Schedule, reschedule, and cancelling appointments
Chart Prep
Other duties as assigned
EDUCATION
High School Diploma or equivalent knowledge preferred
Medical Assistant diploma or certificate from an accredited institution preferred
EXPERIENCE
2-3 years in a healthcare setting providing service to patients
KNOWLEDGE
Knowledge of HIPPA and patient confidentiality laws
Knowledge of using computers and various computer programs
Knowledge of medical terminology
SKILLS
Skill in supporting clinical and clerical operations
Skill in providing excellent customer service
Skill in telephone etiquette
Skill in time management
Multitasking and organizational skills
Excellent written and oral communication skills
Teamwork skills
$24k-30k yearly est. 46d ago
Receptionist/Cashier
Russ Darrow Group 4.3
Unit secretary job in Madison, WI
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it!
Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees.
What We Offer
We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.
No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one.
If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you!
Summary
We are seeking a Receptionist/Office Assistant with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.
Responsibilities
Assist customers both in person and on the telephone
Receive cash, checks and credit card payments from customers and issue change accurately
Answer phones and direct customers to the proper department and follow up in a timely manner
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Qualifications
Experience with Microsoft Office suite is a plus
Customer service experience
Available to work flexible hours on weeknights & weekends
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Benefits
Competitive Compensation Plans
Full Benefits Package
Medical, Dental & Vision
401k with Company Match
HSA with Company Contribution
PTO
Growth and Advancement Opportunities
Continuous Training and Development
$24k-29k yearly est. 7d ago
Dental Front Office
Affordable Dentures & Implants
Unit secretary job in Madison, WI
We are looking for a Front Desk Assistant to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
JOB PURPOSE:
The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible.
ESSENTIAL FUNCTIONS:
Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily
Ensure patients are comfortable while in the office
Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing
Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable)
Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier
Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances
Inventory and order office supplies and forms as instructed
Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers
Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office
Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly
Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department
Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed
May perform chair-side assisting as needed
Perform miscellaneous job-related duties as assigned
Minimal travel may be required for training and/or continuing education purposes
Other duties as assigned
Educational Requirements:
Must have 2 - 5 years' experience working in a dental office (including patient scheduling)
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Strong organization skills
Ability to work in a high volume, fast paced environment
Ability to multi-task
Leadership skills/experience
Dentrix experience preferred
CareCredit experience preferred
Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes
$28k-35k yearly est. 14d ago
Front Desk & Sales for Physical Therapy Clinic
Balance Within
Unit secretary job in Delafield, WI
ACTIVELY HIRING - Front Desk & Sales
Patient Care Coordinator for a Growing Physical Therapy Clinic
Who We Are Looking For:
Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day?
Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives?
Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role.
About Us - Balance Within Integrative Physical Therapy
We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries.
Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again.
We encourage you to examine our clinic website to best understand who we are and the patients we serve: ***********************
Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities.
The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position.
The Role:
Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects.
Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us.
To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you?
The Tasks:
Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play:
Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations.
Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking
Successfully handle price objections
Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service
Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again.
Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills.
Participate actively in team trainings and meetings/strategy sessions.
Engage successfully in client management on a regular basis.
Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business.
Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business.
Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy.
Ensure people show up excited for their appointment after scheduling and know what to expect their first day
Follow up with patients over the phone to ensure satisfaction is being achieved
Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community.
Foster deep relationships with patients
Respond to email and social media inquiries, comments
Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry.
Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business
Assist with special projects to support clinic growth
Skills/Competencies Needed:
Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients.
Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally).
Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning.
Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities.
Dependability: Follows through on commitments; lives up to verbal and written agreements.
Proactivity: Acts without being told what to do. Brings new ideas to the company
Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others.
Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer.
Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business.
Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities.
Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered.
Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business.
Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information.
Persistence: Demonstrates the willingness to go the distance and be creative to get something done.
Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person.
Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services.
Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients.
Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with.
Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business.
What We Will Do For You:
Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers
Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration
Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented
Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact
Opportunity to be a difference maker in our patients' lives every day
Compensation:
Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance.
Hours:
20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term.
Location:
This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week.
THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION!
We look forward to hearing from you soon!
~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy
*NOTE: Balance Within LLC is an equal opportunity employer
$29k-36k yearly est. Auto-Apply 60d+ ago
Receptionist
The Rogers Company 4.8
Unit secretary job in Oconomowoc, WI
Under the direction of the Director of Telecommunications, the Receptionist operates the hospital's telephone system console; greets and manages visitors; coordinates requests for information and services as appropriate; and provides miscellaneous services at the reception desk as directed.
Departmental:
Operate the hospital's phone system console to receive, screen, and direct calls appropriately, while maintaining confidentiality of patient and staff information. Take and process messages for intake, as directed.
Greet and manage visitors according to hospital policy.
Coordinate requests for information and services as appropriate. Facilitate communication between departments and staff as needed. Make announcements using the overhead paging system as directed and according to policy.
Assist with the hospital's emergency code situations as directed, including emergency paging.
Provide miscellaneous services at the reception desk.
Monitor sign-out of hospital vehicles according to policy.
Balance the cash register.
Secure patient valuables according to policy.
Log parcels for shipping, as directed.
Maintain the key log.
Provide other services, as directed.
Hospital
Promote department goals and the mission of Rogers Memorial Hospital.
Demonstrate understanding of Joint Commission and other regulatory agency compliance regulations.
Participate in Hospital committees, Performance Improvement/Quality team meetings, and team projects, as directed.
Project a professional image by wearing appropriate, professional attire per the Hospital's dress code policy.
Demonstrate positive, calm, professional, and effective communication skills.
Demonstrate punctuality, preparedness, and good organizational ability.
Contribute to Performance Improvement/Quality initiatives in a positive, solution-focused manner.
Fulfill all Human Resources and Infection Control requirements.
Additional Job Description:
Education/Training Requirements:
High school diploma or GED required.
Six (6) months of clerical or business training or receptionist experience, or equivalent, is required.
Tuesday-Friday and every other weekend (2:00-9:00 PM)
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:
Health, dental, and vision insurance coverage for you and your family
401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health.
To link to the Machine-Readable Files, please visit
Transparency in Coverage (uhc.com)
$22k-28k yearly est. Auto-Apply 18d ago
Front Desk Coordinator I
Smile Doctors
Unit secretary job in Baraboo, WI
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
Basic knowledge of Microsoft Office
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
$28k-35k yearly est. 14d ago
Medical Office - Front Desk
ATI Holdings
Unit secretary job in Oconomowoc, WI
This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.
This role will be primarily working at our Oconomowoc location with some float to other locations including Brookfield, New Berlin, Germantown, and Pewaukee.
Responsibilities
• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems
• Manages and facilitates patient scheduling, intake, check in processes
• Responsible for completing benefit verifications timely and accurately
• Responsible for ensuring charges and documentation are completed timely and delivered to the client
• Responsible for point of service (e.g. copay) collection
• Keeps clinic stocked appropriately as needed
Qualifications Minimum EducationRequired:• High School diploma or equivalent Preferred: Minimum ExperienceRequired:• 1 or more years in an administrative position Preferred:• Previous health care office experience• Previous medical billing and coding • Knowledge of benefit verification and authorization Knowledge Skills and Abilities• The ability to communicate effectively and professionally • Proficient with Microsoft Office Suite• Bilingual language skills in some clinics preferred Virtual Employee? No Location/Org Data : Dept Number 1159
$26k-34k yearly est. Auto-Apply 3d ago
Front Desk
Chula Vista Resort 4.2
Unit secretary job in Wisconsin Dells, WI
Greet and welcome each guest as they arrive.
Demonstrate a working knowledge when checking guests in and out of rooms, providing accurate information and a prompt answer to any questions the guest may have about the resort and local area.
Create the highest guest satisfaction possible by having a clean, organized, well stocked work area. Perform and complete other assigned duties.
Maintain a favorable working relationship with all company associates to foster and promote a positive working environment.
Display a calm and attentive approach in solving problems and handling difficult situation, collecting information and sincerely helping to resolve them.
Must be familiar in which departments to work with in serving the needs of our guests.
Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis.
Qualifications
Experience:
No experience required; will train the right applicant
Skills, Knowledge, Abilities:
The ability to work with other people effectively and with other staff positions is important. Must be trainable and take instruction to learn position. Have a good attitude toward job as well as guests. Must always appear polite, concerned, with best guest interest in mind.
Physical Requirements:
*Must be able to lift 20lbs.
Body Positions: Standing for an extended period of time.
Body Sense: Have full use of eyes and ears, full power of speech.
Body Movements: Walking, turning head and torso, bending arms, wrists, and fingers.
Mental Requirements:
Mathematics: Must be able to do routine math calculations.
Language: Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.
$25k-32k yearly est. 15d ago
Health Unit Coordinator, P7: Pediatric Universal Care
UW Health 4.5
Unit secretary job in Madison, WI
Work Schedule: Full-time, 100% FTE day/evening shift. Schedules would be a mix of 8 and 12-hour day and evening shifts. Weekend and Holiday rotations required. Hours may vary based on the operational needs of the department.
Be part of something remarkable.
Health unit coordinator's play a key role on each unit, by providing a warm and welcoming atmosphere for patients, families, and visitors.
We are seeking a Health Unit Coordinator (HUC) to:
Manage and facilitate the day-to-day operations of a unit.
Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members and other staff. You are often considered the backbone of the unit, ensuring that everything runs smoothly and efficiently.
Utilize excellent communication and organizational skills to support patient care.
Collaborate with the clinical team to coordinate all aspects of patient care including patient admissions, transfers, and discharges.
Use high level of attention to detail to maintain accurate electronic health records and perform other duties of a clerical nature.
At UW Health, you will have:
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work (for positions 60% FTE and higher).
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Access to UW Health's Wellness Options at Work that support employee/family well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Qualifications:
High School Diploma Required
Work Experience:
1 year of experience in a medical or customer service environment or experience of a similar nature Required
1 year of experience in a medical environment Preferred
Our Commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
American Family Children's Hospital in Madison, Wisconsin-also a Magnet -designated facility-provides specialized care in a healing environment designed especially for pediatric patients and their families. American Family Children's Hospital is a comprehensive pediatric medical and surgical center, with nationally recognized pediatric specialists in a wide range of fields. It is also home to our Level One Pediatric Trauma Center and Level IV NICU, which cares for the tiniest patients throughout Wisconsin and beyond.
Job Description
UW Hospital and Clinics benefits
How much does a unit secretary earn in Madison, WI?
The average unit secretary in Madison, WI earns between $23,000 and $38,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.
Average unit secretary salary in Madison, WI
$30,000
What are the biggest employers of Unit Secretaries in Madison, WI?
The biggest employers of Unit Secretaries in Madison, WI are: