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Voip technician vs computer support technician

The differences between voip technicians and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a voip technician and a computer support technician. Additionally, a voip technician has an average salary of $68,166, which is higher than the $41,852 average annual salary of a computer support technician.

The top three skills for a voip technician include unity, unified communications and technical support. The most important skills for a computer support technician are customer service, technical support, and computer support.

Voip technician vs computer support technician overview

Voip TechnicianComputer Support Technician
Yearly salary$68,166$41,852
Hourly rate$32.77$20.12
Growth rate10%10%
Number of jobs28,937121,180
Job satisfaction--
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 46%
Average age4242
Years of experience22

Voip technician vs computer support technician salary

Voip technicians and computer support technicians have different pay scales, as shown below.

Voip TechnicianComputer Support Technician
Average salary$68,166$41,852
Salary rangeBetween $44,000 And $104,000Between $34,000 And $51,000
Highest paying City-Lompoc, CA
Highest paying state-California
Best paying company-Lawrence Livermore National Laboratory
Best paying industry-Manufacturing

Differences between voip technician and computer support technician education

There are a few differences between a voip technician and a computer support technician in terms of educational background:

Voip TechnicianComputer Support Technician
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 46%
Most common majorComputer Information SystemsComputer Science
Most common collegeUniversity of Southern CaliforniaUniversity of Pennsylvania

Voip technician vs computer support technician demographics

Here are the differences between voip technicians' and computer support technicians' demographics:

Voip TechnicianComputer Support Technician
Average age4242
Gender ratioMale, 87.8% Female, 12.2%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 11.1% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between voip technician and computer support technician duties and responsibilities

Voip technician example responsibilities.

  • Manage resource allocation and work scheduling for UNIX restatement administrators across all the shifts.
  • Configure switches / routers to include port security and enhance connectivity to LAN segments.
  • Install and remove of network routers and switches.
  • Remedy are used for trouble and work order reporting.
  • Assist the NOC with surveillance in high demand situations.
  • Handle the asset management of new and old telecommunication and network equipment.
  • Show more

Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
  • Show more

Voip technician vs computer support technician skills

Common voip technician skills
  • Unity, 10%
  • Unified Communications, 8%
  • Technical Support, 8%
  • CUCM, 7%
  • Escalate, 6%
  • Voip Phones, 6%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

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