Voip technician vs network support technician

The differences between voip technicians and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a voip technician and a network support technician. Additionally, a voip technician has an average salary of $68,166, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a voip technician include unity, unified communications and technical support. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Voip technician vs network support technician overview

	Voip Technician	Network Support Technician
Yearly salary	$68,166	$48,622
Hourly rate	$32.77	$23.38
Growth rate	10%	5%
Number of jobs	28,937	120,245
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 50%
Average age	42	43
Years of experience	2	2

Voip technician vs network support technician salary

Voip technicians and network support technicians have different pay scales, as shown below.

	Voip Technician	Network Support Technician
Average salary	$68,166	$48,622
Salary range	Between $44,000 And $104,000	Between $38,000 And $61,000
Highest paying City	-	Troy, NY
Highest paying state	-	Rhode Island
Best paying company	-	Microsoft
Best paying industry	-	Technology

Differences between voip technician and network support technician education

There are a few differences between a voip technician and a network support technician in terms of educational background:

	Voip Technician	Network Support Technician
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 50%
Most common major	Computer Information Systems	Computer Science
Most common college	University of Southern California	University of Pennsylvania

Voip technician vs network support technician demographics

Here are the differences between voip technicians' and network support technicians' demographics:

	Voip Technician	Network Support Technician
Average age	42	43
Gender ratio	Male, 87.8% Female, 12.2%	Male, 89.3% Female, 10.7%
Race ratio	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 11.1% White, 56.1% American Indian and Alaska Native, 0.4%	Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage	11%	9%

Differences between voip technician and network support technician duties and responsibilities

Voip technician example responsibilities.

Manage resource allocation and work scheduling for UNIX restatement administrators across all the shifts.
Configure switches / routers to include port security and enhance connectivity to LAN segments.
Install and remove of network routers and switches.
Remedy are used for trouble and work order reporting.
Assist the NOC with surveillance in high demand situations.
Handle the asset management of new and old telecommunication and network equipment.

Network support technician example responsibilities.

Assist in managing Nortel CS1000 phone system.
Manage a technician scheduling system base on Linux.
Manage SQL database moves, updates, backups, for end users ,.
Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
Manage all VoIP technology and phone configuration.
Manage security solutions, including firewall, anti-virus, and intrusion detection systems.

Voip technician vs network support technician skills

Common voip technician skills

Unity, 10%
Unified Communications, 8%
Technical Support, 8%
CUCM, 7%
Escalate, 6%
Voip Phones, 6%

Common network support technician skills

Troubleshoot, 9%
Technical Support, 6%
Customer Service, 6%
Network Support, 6%
Switches, 5%
Desk Support, 4%

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Voip Technician
Voip Technician vs Network Support Technician

Updated January 8, 2025

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