Volunteer services director vs service coordinator

The differences between volunteer services directors and service coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a volunteer services director, becoming a service coordinator takes usually requires 6-12 months. Additionally, a volunteer services director has an average salary of $54,005, which is higher than the $40,792 average annual salary of a service coordinator.

The top three skills for a volunteer services director include patients, community outreach and child care. The most important skills for a service coordinator are customer service, social work, and patients.

Volunteer services director vs service coordinator overview

	Volunteer Services Director	Service Coordinator
Yearly salary	$54,005	$40,792
Hourly rate	$25.96	$19.61
Growth rate	12%	12%
Number of jobs	58,301	55,922
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 60%
Average age	45	43
Years of experience	6	12

What does a volunteer services director do?

A volunteer services director specializes in devising and designing volunteer programs for an organization. They are primarily responsible for overseeing the recruitment and hiring process of volunteers, training, and even scheduling the work hours of volunteers. As the director, it is their role to spearhead the project and encourage volunteers. Moreover, they are also in charge of ensuring that all activities are completed within the allotted time and budget, maintaining the programs' mission and vision, and implementing the company's policies and regulations.

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

Volunteer services director vs service coordinator salary

Volunteer services directors and service coordinators have different pay scales, as shown below.

	Volunteer Services Director	Service Coordinator
Average salary	$54,005	$40,792
Salary range	Between $32,000 And $90,000	Between $29,000 And $56,000
Highest paying City	-	Washington, DC
Highest paying state	-	Maine
Best paying company	-	Mt. San Antonio College
Best paying industry	-	Government

Differences between volunteer services director and service coordinator education

There are a few differences between a volunteer services director and a service coordinator in terms of educational background:

	Volunteer Services Director	Service Coordinator
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	SUNY at Binghamton	SUNY at Binghamton

Volunteer services director vs service coordinator demographics

Here are the differences between volunteer services directors' and service coordinators' demographics:

	Volunteer Services Director	Service Coordinator
Average age	45	43
Gender ratio	Male, 35.0% Female, 65.0%	Male, 28.5% Female, 71.5%
Race ratio	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 14.3% Asian, 5.1% White, 63.4% American Indian and Alaska Native, 0.9%	Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%
LGBT Percentage	14%	11%

Differences between volunteer services director and service coordinator duties and responsibilities

Volunteer services director example responsibilities.

Facilitate volunteer orientation and training programs and coordinate all applicable volunteer compliance with Medicare requirements.
Prepare patients for physical therapy treatment by welcoming, providing, and assisting patients into physical therapy apparel and apertures.
Establish curriculum for children's ministry.
Vacation bible school, children's services, nursery
Create soil maps using GIS and perform data entry
Enforce compliance with all HIPAA privacy and security regulations.

Service coordinator example responsibilities.

Manage social media communication including Facebook, Pinterest, and blog.
Manage a pilot program providing diversion services to clients refer by DCF.
Manage the MSW staff and coordinate all social service and select patient service activities.
Manage caseload of 30 DD citizens, coordinate eligibility benefits.
Manage SharePoint inventory repository and assign access levels to new hires as needed.
Supervise and train direct care workers in CPR, care of clients, policy and procedures.

Volunteer services director vs service coordinator skills

Common volunteer services director skills

Patients, 39%
Community Outreach, 7%
Child Care, 7%
Public Speaking, 7%
Community Services, 4%
Community Resources, 4%

Common service coordinator skills

Customer Service, 19%
Social Work, 14%
Patients, 7%
Social Services, 5%
Service Coordination, 3%
Data Entry, 3%

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Executive Management Industry
Volunteer Services Director
Volunteer Services Director vs Service Coordinator

Updated January 8, 2025

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