Warranty administrator vs support staff

The differences between warranty administrators and desk clerks supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a warranty administrator and a support staff. Additionally, a warranty administrator has an average salary of $37,408, which is higher than the $31,772 average annual salary of a support staff.

The top three skills for a warranty administrator include dealership, warranty claims and warranty receivables. The most important skills for a support staff are customer service, developmental disabilities, and mental health.

Warranty administrator vs support staff overview

	Warranty Administrator	Support Staff
Yearly salary	$37,408	$31,772
Hourly rate	$17.98	$15.28
Growth rate	-4%	36%
Number of jobs	50,807	161,915
Job satisfaction	4	-
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 46%
Average age	47	47
Years of experience	6	6

What does a warranty administrator do?

The warranty administrator handles all issues concerning product warranties, applications, problems, and claims. Warranties constitute a significant part of customer care. The warranty administrator inspects warranty claims if eligible and expedite requests after passing all requirements for granting a warranty claim. The warranty administrator organizes all customer information concerning warranties and stores it securely. The administrator is also responsible for generating reports for the management to analyze and assess.

What does a support staff do?

School support staff provide specialized instructional and student support while utilizing school facilities. They often include diverse staff members whose main role is to ensure that students learn in a supportive and safe learning environment. It is also their duty to enhance school climate by promoting the involvement of parent and family in education as well as to encourage trusting, positive student relationships. They should inhibit positive behavior and send uplifting messages to students as they often connect with them throughout the day.

Warranty administrator vs support staff salary

Warranty administrators and desk clerks supervisors have different pay scales, as shown below.

	Warranty Administrator	Support Staff
Average salary	$37,408	$31,772
Salary range	Between $28,000 And $49,000	Between $25,000 And $40,000
Highest paying City	-	Seattle, WA
Highest paying state	-	New York
Best paying company	-	Lakeland Electric
Best paying industry	-	Finance

Differences between warranty administrator and support staff education

There are a few differences between a warranty administrator and a support staff in terms of educational background:

	Warranty Administrator	Support Staff
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Duke University

Warranty administrator vs support staff demographics

Here are the differences between warranty administrators' and desk clerks supervisors' demographics:

	Warranty Administrator	Support Staff
Average age	47	47
Gender ratio	Male, 27.7% Female, 72.3%	Male, 31.2% Female, 68.8%
Race ratio	Black or African American, 9.6% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.5% White, 61.4% American Indian and Alaska Native, 0.6%	Black or African American, 8.8% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 6.2% White, 62.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between warranty administrator and support staff duties and responsibilities

Warranty administrator example responsibilities.

Implement and manage all phases of the manufacturer's vehicle warranty for Mercedes and Nissan.
Manage complex litigation and business bankruptcy filings.
Coordinate advertising campaigns with corporate Mazda and manage advertising co-op funding.
Contact Chrysler and Honda regarding outstanding warranty claims.
Process & finalize warranty paperwork for Audi & Porsche.
Process all warranty tickets for each brand including Hyundai, Volkswagon, Mitsubishi and Audi.

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Support staff example responsibilities.

Manage SharePoint inventory repository and assign access levels to new hires as needed.
Provide companionship to the consumer.
Tutor students in various science courses, English and GED prep classes.
Maintain a safe, supportive and therapeutic environment which fosters growth and rehabilitation.
Work with students at various levels of mathematics knowledge within the same teaching environment.
Work with students who have graduated from the developmental mathematics program on more advance mathematics classes.

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Warranty administrator vs support staff skills

Common warranty administrator skills

Dealership, 29%
Warranty Claims, 5%
Warranty Receivables, 4%
ADP, 3%
Journal Entries, 3%
Chrysler, 3%

Common support staff skills

Customer Service, 9%
Developmental Disabilities, 7%
Mental Health, 6%
Meal Preparation, 6%
Direct Care, 6%
Home Maintenance, 6%

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Updated January 8, 2025

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