The Identity and Access Management (IAM) ProgramManager is responsible for the strategic roadmap for Identity at Pluralsight. Identity at Pluralsight includes managing Plurlasight's Identity provider(s), identity governance and privileged management access. They provide Pluralsight team members with secure processes and systems that accelerate our ability to serve and therefore grow revenue. They partner with leaders in the business to understand the need, demand, and risk in order to respond to those needs quickly.
Who you're committed to being:
You enjoy learning and are open to new ways of doing things.
You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.
When communicating you are self-aware, insightful, and proactive.
You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.
You believe in continuous improvement and request frequent feedback from others.
What you'll do:
Managing Pluralsight's identity program including privileged access management and identity governance
Partner and build trust within organizations across Pluralsight to further strengthen the identity program
Ownership over the technical and strategic pieces of Pluralsight's identity provider (Okta) including automation workflows
Assist in technical and strategic direction of Pluralsight's identity framework
Experience you'll bring:
Experience supporting large scale deployments of Okta and / or an asset managementprogram, including the automation of roles and permissions
Technical experience with commonly used identity technologies (SAML, SCIM, LDAP, etc)
Experience leading an implementation of a role based access project
Experience with Jira and Jira Service Management is a plus
Requirements:
Requires a minimum of 8 years of related or equivalent experience; or 6+ years with an advanced degree
Okta Certified Administrator required
This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility.
Why you'll love working here:
We're a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
We're mission driven and guided by our culture pillars
We have a strong commitment to diversity and belonging
We cultivate a culture of trust, autonomy, and collaboration
We're lifelong learners and champion team member growth and advancement
We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more.
About us:
Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today's tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.
Physical Requirements:
This role is primarily performed in an office or home office setting and involves standard computer-based work.
EEOC Statement & Accommodations Statement:
Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws.
If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report.
Pay Transparency:
The annual US base salary range for this role is $117,100 - $153,700 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply.
For regular reqs-
Applications must be submitted within 90 days after the initial posting date to be considered.
Recruiting Scam Notice:
Please be aware of recruiting scams. We'll only contact you from ******************* email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.
#LI-DB1
#LI-Remote
$117.1k-153.7k yearly 18h ago
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Consumer Care Program Manager
Campbell Soup 4.3
Remote job
Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8.
Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.
Why Campbell's…
Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
Campbell's offers unlimited sick time along with paid time off and holiday pay.
If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
Giving back to the communities where our employees work and live is very important to Campbell's. Our “Campbell's Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.
How You Will Make History Here…
The Consumer Care ProgramManager is a corporate-based support role focused on managing and documenting all processes involved in 3rd‑party operations at the contact center. This includes ensuring effective program execution through policy and process documentation, training, monitoring, and process validation. The role leads projects to streamline operations, support new product launches, and develop services that strengthen consumer communications and protect the equity of Campbell Soup Company and its subsidiaries.
What You Will Do…
Leverage best practices and technology to deliver a unique and fulfilling consumer experience while safeguarding Campbell's business and brand reputation.
Evaluate and champion emerging technologies, including AI-driven solutions, to enhance Consumer Experience and Contact Center productivity.
Oversee CRM governance and strategy, ensuring system integrity, scalability, and alignment with business objectives.
Lead the development and governance of performance dashboards and data integrity reports using Zendesk Analytics and Power BI.
Provide leadership in developing and executing processes that ensure a successful consumer experience; build monitoring programs to ensure vendor compliance.
Ensure consistency of corporate and brand messaging across all consumer touchpoints and drive continuous improvement in all consumer communications.
Develop, train, and execute work processes and escalation procedures that enable quick and decisive action on emerging trends and issues.
Promote visibility of contact center systems and capabilities to internal stakeholders. Lead analysis and timely communication of relevant consumer information across areas such as product quality, food safety, packaging, nutrition, promotions, and emerging trends.
Assess and resolve systemic inefficiencies, proactively managing Consumer Care systems and shifting business demands.
Oversee data and knowledge asset strategy: define and enforce policies and practices that maximize data value, integrity, and accessibility.
Design and optimize omnichannel workflows to support consumer engagement across Chat, email, phone, SMS, and social media. Leverage AI
Lead strategic development and execution of processes for sensitive consumer complaints, including threats, media, food safety, retrievals, recalls, and private label issues.
Direct project teams and individuals for assigned initiatives, though the role does not have direct reports.
Who You Will Work With…
Third‑party contact center vendors and project teams across extended periods as part of account management and improvement initiatives.
Internal corporate stakeholders and teams supporting Corporate, Meals & Beverages, and Snacks business units.
What You Bring to the Table… (Must Have)
6+ years of experience in CRM administration with governance leadership, along with background in CPG/food manufacturing and customer/consumer‑focused programmanagement.
Bachelor's degree.
Deep understanding of software development, lifecycles and technologies.
Proficiency in programmanagement, including process development, documentation, verification, and continuous improvement.
Knowledge of contact center operations.
Proficiency with CRM case management systems (Zendesk, Astute, Salesforce).
Strong technical writing skills for process and standards development.
Knowledge of consumer experience concepts and care support programs.
High level of communication, attention to detail, organization, and ability to work on multiple projects simultaneously.
Strong problem‑solving, judgment, and decision‑making abilities; ability to handle sensitive and proprietary information appropriately.
Proficiency with Microsoft Office and strong computer literacy (including SharePoint).
Ability to travel up to 20% of the time.
It Would be Great if You Have… (Nice to Have)
Educational focus in operations and/or quality management.
Experience with digital asset management tools (e.g., ReviewBox, Where‑to‑Buy software).
Assertive, collaborative communication style with strong influence, political savvy, and ability to manage internal/external relationships effectively.
Experience with Asana
Compensation and Benefits:
The target base salary range for this full-time, salaried position is between
$104,100-$149,600
Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.
The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.
$104.1k-149.6k yearly Auto-Apply 5d ago
FLIGHT DECK Program Manager
GE Aerospace 4.8
Remote job
The FLIGHT DECK ProgramManager owns and advances the FLIGHT DECK (GE Aerospace's proprietary Lean operating model) strategy across the Technology & Operations (T&O) team. This role is responsible for scaling and evolving an established Lean system by introducing fresh perspectives, modern coaching approaches, and digital enablement. The role operates with enterprise-wide scope, partnering with senior leaders, Lean practitioners, and the central FLIGHT DECK team to drive adoption, execution excellence, and measurable business outcomes.
**Job Description**
**Roles and Responsibilities:**
+ Own and continuously evolve the Lean strategy roadmap for the Technology & Operations (T&O) team, aligned with enterprise priorities and business outcomes.
+ Scale and modernize the existing Lean system by introducing new tools, coaching methodologies, and ways of working.
+ Lead enterprise adoption of digital Lean and execution tools (e.g., Miro, Smartsheet, Airtable etc.), influencing digital strategy roadmaps, standards, and integrations.
+ Establish and run a consistent operating cadence across the Lean network, including reviews, governance, and performance dashboards.
+ Act as the primary T&O liaison to the central FLIGHT DECK team, ensuring alignment on methodology, standards, and reporting.
+ Coach Lean leaders and practitioners to strengthen capability in Lean principles, problem-solving, and digital capabilities.
+ Partner with senior stakeholders across Technology and Operations to prioritize initiatives and drive accountability.
+ Translate strategy into execution using data-driven insights and compelling storytelling.
+ Track and communicate impact through meaningful metrics to ensure sustained results.
+ Stay current, recommend, and enable digital transformation, automation, and AI-enabled improvement opportunities
**Required Minimum Qualifications:**
+ Bachelor's Degree accredited college or university AND a minimum of 3 years of experience in Lean, Continuous Improvement, Operational Excellence, digital, or transformation roles.
+ _OR_ a high school diploma / GED with a minimum of 7 years of experience in Lean, Continuous Improvement, Operational Excellence, digital, or transformation roles.
+ Must be willing to travel up to 20%.
**Desired Characteristics & Experience:**
+ Master's degree in Business Administration, Engineering, or Computer Science from an accredited university or college.
+ Demonstrated ability to own and execute enterprise strategy in complex, matrixed organizations.
+ Experience scaling and evolving established systems.
+ Strong leadership presence with the ability to build credibility through outcomes.
+ Experience driving adoption of digital tools and modern ways of working.
+ Curiosity and working knowledge of digital transformation and AI applications.
+ Strong stakeholder management and executive communication skills.
+ Excellent facilitation, coaching, and systems-thinking capabilities.
+ Comfort operating at the intersection of strategy, execution, and transformation.
This position will come down on Tuesday, January 20th.
**Pay and Benefits:**
+ The salary range for this position is $ 102,000.00 - 136,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.
+ GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, health care coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Savings and a 401K with Company matching, Life Insurance options, Disability coverage, paid time-off, EAP, and more.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$102k-136k yearly 8d ago
Manager of Statistical Programming
Eclinical Solutions 4.4
Remote job
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud - the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions.
eClinical Solutions is committed to driving innovation in clinical trials through a better approach to data management and data analytics. We use the eClinical Solutions technology platform, elluminate, throughout the data management process to accelerate timelines for our clients and automate manual processes. We believe in a more agile approach to data management using our core technology elluminate - enabling our life sciences clients to proactively manage their clinical programs and make decisions.
OVERVIEW
The Manager, Statistical Programming is operationally responsible to ensure the direction, planning and execution of the work of the statistical programming team. The Manager, Statistical Programming provides project leadership and programming support for clinical studies. The Manager, Statistical Programming provides guidance in implementing and executing the programming and project standards plus provide hands-on expertise in programming SDTM and ADaM datasets to support various analyses and TLG Programming.
KEY TASKS & RESPONSIBILITIES
Determine resourcing needs per project load, deadline requirements and resource utilization
Create or review and approve programming plans at study and project level
Provide input on key study-related documents produced by other functions (e.g. CRFs, Data Management Plans, SAPs, etc.)
Responsible for developing and maintaining programming and validation specifications for TLGs as per requirements provided by the Biostatistician
Create and maintain SAS programs to produce outputs to support the analysis and reporting of clinical trials
Assist Biostatisticians by suggesting algorithms to address novel analysis requests
Develop analysis datasets for trial level reporting and integrated safety and efficacy activities
Program and QC data listings, summaries and Graphs as defined in SAP
Develop re-usable utility macros to build a macro library to support programming tables, listing and graphs for all phases of clinical trial reporting
Create submission-ready SDTM and ADaM datasets following standard industry processes
Performs peer review of all SAS Programmers' deliverables
Serve as Subject Matter Expert for Statistical deliverables and lead task forces to develop complex, technical solutions for projects or business needs
Collaborate with the project team and other Professional Services Managers to ensure the deliverables are completed on time with high quality
Develops and maintains good working relationships with internal cross functional teams and Clients
Develops, revises, and maintains Standard Operating Procedures and Work Instructions. Assists in the training of Standard Operating Procedures and Work Instructions
Maintain all project documentation as required by SOP and Processes
Ensure compliance with eClinical Solutions and industry quality standards, guidelines and procedures
Champion the evolution of statistical programming through automation and advanced analytics using elluminate .
Lead internal initiatives focused on standards governance, coding conventions, validation frameworks, and reusable assets
May serve as Lead Statistical Programmer on projects when needed
Other duties as assigned
CANDIDATE'S PROFILE
Education & Experience
Bachelor's or Master's degree in Statistics, Computer Science, Mathematics, Engineering, Life Sciences, or a related field and/or equivalent work experience preferred
8+ years' experience in Pharmaceutical/Biotechnology industry or equivalent IT consulting role preferred
2+ years of leadership, supervisory, or technical lead experience preferred
Excellent knowledge of English
Professional Skills
Strong experience in preparations for NDA filings
Strong knowledge of ICH/GCP guidelines, 21 CFR Part 11 and clinical trial methodologies
Knowledge of coding dictionaries (WHO, COSTART, ICD-9, MedDRA)
Knowledge of CDISC related data models like SDTM, and ADAM
Experience of working on multiple clinical protocols at the same time
Excellent verbal and written communication skills
Detail oriented, ability to multitask with strong prioritization, planning and organization skills
Excellent team player
Technical Skills
Experience of extracting, manipulating, merging, summarizing, analyzing and presenting data using SAS procedures
Strong experience of base SAS programming, Proc SQL, macro programming, ODS and various SAS modules: SAS/GRAPH, SAS/STAT and other modules like SAS/Connect and SAS/Access is a must
Experience with reporting environments and reporting tools related to SAS programming in pharmaceutical industry; proc report, proc summary and proc tabulate
Strong experience in SAS programming in various phases of clinical trial
Experience in pooled data analysis and programming
Strong experience in efficacy reporting with regards to development of analysis sets and treating missing values
Experience in working with relational databases and performance tuning of SAS programming
Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours!
eClinical is a winner of the 2023 Top Workplaces USA national award! We have also received numerous Culture Excellence Awards celebrating our exceptional company vision, values, and employee experience. See all the details here: ******************************************************
eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here!
We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.
Pay Range
US Pay Ranges $136,000-$170,000 USD
$136k-170k yearly Auto-Apply 8d ago
Program Manager
Dropbox 4.8
Remote job
Role Description
We are seeking a highly driven Engineering Operations programmanager to optimize how our software engineering teams plan, build, and deliver products. You will design and manage processes that strengthen execution, streamline workflows, and improve cross-functional alignment across engineering, product, and business teams. In this role, you will own operational programs such as planning and roadmap cycles, automate dashboards for team productivity metrics, and manage the Dash QA team and look for opportunities to drive automation. You will analyze and improve engineering systems and tooling, such as Jira and Confluence, ensuring teams have the clarity, data, and structure needed to ship high-quality software efficiently. You will collaborate closely with engineering leadership to identify bottlenecks, define metrics, and drive continuous improvement. We're looking for someone who is proactive, systems-minded, and excited to elevate engineering effectiveness at scale.
Responsibilities
Drive day-to-day operational rhythm for engineering teams, including planning cycles, sprint cadences, and quarterly business reviews
Own and improve key operational processes (roadmapping, estimation, dependency tracking, release management)
Develop, maintain, and automate dashboards for team health, productivity, and delivery metrics (e.g., velocity, SLAs, incident response)
Organize and lead cross-functional meetings to review project status, identify roadblocks, and surface key decisions
Manage QA team allocation, optimization, and automation
Drive consistent Jira usage and standards across all Dash engineering teams
Manage select strategic programs from start to end, including documenting the program vision, creating clear work-back plans, aligning cross-functional stakeholders, and reporting on results
Requirements
Bachelor's degree in a related field or equivalent practical experience
5+ years of project management and operations experience, preferably in a tech environment
Proficiency in project management tools and software (e.g., JIRA, Airtable, Asana, etc.)
Experience working with Product and Technology teams to improve their operations and a track record of measurable impact helping them execute faster and with higher quality based on your work
Excellent communication and interpersonal skills; comfortable collaborating with diverse cross-functional teams
Deep understanding of software development lifecycle
Problem-solving mindset with the ability to adapt to changing priorities and unexpected challenges
Strong organizational skills and attention to detail, with ability to own and independently manage multiple projects simultaneously
Bias for action, proactively taking on complex problems and programs while aiding teams to operate faster and reduce workload
Preferred Qualifications
Previous experience in consulting, business operations, project management strongly preferred
Previous experience in a SaaS environment
Previous experience as a ProgramManager, Operations Manager, or a Technical ProgramManager
Compensation
US Zone 1
This role is not available in Zone 1
US Zone 2$117,000-$158,400 USDUS Zone 3$104,000-$140,800 USD
$117k-158.4k yearly Auto-Apply 8d ago
Statistical Programming Contractor
Crispr Therapeutics 4.6
Remote job
Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California.
Position Summary
The Statistical Programming Contractor will provide technical support for statistical programming activities for assigned clinical studies, FDA submissions, and the development of initiatives.
Responsibilities
Design, develop, evaluate, validate and modify computer programs using SAS to analyze and evaluate clinical data.
Have thorough knowledge of CDISC theory and implementation guidelines, able to create and validate CDISC standard datasets
Program edit checks and produce quality tables, figures and listings in a timely fashion and high quality.
Work closely with Clinical Operations, Data Management and Biostatisticians on various clinical projects so that data analysis can be performed in a timely fashion.
Minimum Qualifications
Bachelor's Degree in Statistics, Mathematics, and/or Computer Science/IT background. Master's Degree preferred.
Minimum 3 years of statistical programming in a pharmaceutical/biotech or CRO setting (depending on level)
Strong knowledge in CDISC including SDTM, ADaM, metadata, controlled terminologies, and data flows, as well as in industry standards for electronic submission of data to FDA.
Strong hands-on SAS programing skills and working experience for clinical trial reporting for SDTM, ADaM, Table, figure, and Listing.
Excellent working knowledge of SAS/BASE, SAS/STAT, SAS/GRAPH and SAS Macro language.
Advanced knowledge of GCP/ICH standards, 21 CFR Part 11.
Preferred Qualifications
Strong ability to work within cross-functional teams.
Excellent interpersonal, organizational, and multi-tasking skills.
Competencies
Collaborative - Openness, One Team
Undaunted - Fearless, Can-do attitude
Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems.
Entrepreneurial Spirit - Proactive. Ownership mindset.
CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site.
Base pay range of $70.00 - $80.00 per hour.
The hourly rate provided is the reasonable estimate for this contract position. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities.
CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law.
To view our Privacy Statement, please click the following link: ***********************************************
$70-80 hourly Auto-Apply 4d ago
Program Manager, US Remote
Connection 4.2
Remote job
Connection Services has a fantastic opportunity for a ProgramManager, working remotely. Excellent opportunity to work for a top VAR offering excellent benefits including 3 weeks paid PTO, tuition reimbursement, excellent benefits, etc. Under minimal supervision from the Sr. Mgr, LCS Proj. Mgmt, the ProgramManager is responsible for working with the Connection sales subsidiaries to successfully deliver Services PMO programs. The ProgramManager utilizes independent judgment, critical thinking skills and discretion while managing, controlling and directing the assigned program. The ProgramManager is responsible for planning and governing the overall program. Responsibilities include: monitoring the progress, managing the program's budget, risks and issues and taking corrective measurements, coordinating projects under the program and their interdependencies, managing and utilizing resources across projects, managing executive level communication, consolidated program reporting, and program documentation. The ProgramManager may also assist clients and the sales team in planning, scoping, scheduling, and defining project requirements during the pre-sales phase. The ProgramManager may also contribute to the development of the team by mentoring team members assigned to the program and being a change agent for process improvement within the PMO. The ProgramManager also assists the PMO to create the program model and drive maturity. Travel may be required to facilitate / participate in customer meetings. Duties may be performed remotely or at a Connection office.
Responsibilities
Primary Job Duties:
· Develops or oversees the development of relevant project artifacts to deliver contractual services utilizing judgment and discretion based on the agreed deliverables.
· Utilizes internal resources across departments and third-party service providers to fulfill project requirements.
· Proactively manages, controls and drives scope, budget, and schedule for the overall program.
· Coordinates projects and their interdependences.
· Utilizes resources across projects.
· Proactively analyzes program risks and develop effective mitigation strategies to minimize/eliminate risks, develop program-level milestone schedules by consolidating individual project schedules, and develop detailed communication plans across large programs
· Acts as a primary point of contact for the program
· Mentors team members.
· Works with Product Management, Business Development, partners, and engineers to create complex solution offerings through programs.
· Assists Account Team, Technical Sales Organization, and / or SBDM with solutioning, budget development, timeline development.
· Establishes communication requirements.
· Establishes and delivers program governance.
· Recommends process improvements & move forward plans.
· Oversees program budget which is a consolidation of individual project budgets.
· Completes consolidated program reporting.
· Maintains PDUs for PMP / PgMP certification.
Qualifications
Required competencies:
· Advanced working knowledge of Microsoft Excel, Word, PowerPoint, MS Project, Visio
· Experience using Microsoft Word templates to create Change Orders and project artifacts and deliverables
· Experience creating project schedules using Microsoft Project
· Experienced in handling programmanagement methodology and techniques with ability to manage engagements from beginning to end
· Understanding of the wider objectives of the program
· Ability to work positively with the wide range of individuals involved in programmanagement
· Strong leadership and management skills
· Excellent knowledge of budgeting and resource allocation procedures
· Advanced knowledge of mitigation strategies schedules, and communication plans
· Customer oriented with ability to listen to and anticipate needs of the customer
· Attention to detail in composing and proofing professional business materials
· Experience with requirements gathering
· Experience with data analysis & recommendations
· Adaptable with ability to switch tasks based on shifting priorities
· Excellent verbal communication skills with ability to present professional demonstrations
· Excellent written communication skills with ability to compose professional business communications and analysis documents
· Creative with ability to develop original solutions or innovative ways to resolve problems
· Decisive with ability to make a prompt determination and substantiate decision if challenged.
· Self-motivated with ability to work independently as well as with all levels of an organization
$56k-97k yearly est. Auto-Apply 15d ago
Mental Health & Wellness Manager, North America - Mars Veterinary Health
Medical Management International 4.7
Remote job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose - A BETTER WORLD FOR PETS - starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.
This is a field-based role that requires associate to travel on a monthly basis to our hospitals in the field or one of the four North American HQ hubs (Vancouver, WA | Santa Monica, CA | Tampa, FL | New York City, NY).
Why This Role Matters:
The Mental Health and WellnessManager is responsible for the strategic development, implementation, and oversight of comprehensive wellnessprograms that foster healthy behaviors, enhance Associate wellbeing, and contribute to organizational success. This role oversees day-to-day operations of health and wellness initiatives, provides health education to associates and clients we serve, and partners with leaders to embed wellness into the culture of the organization.
You Will:
Design, implement, and managewellnessprograms that promote healthy lifestyles and improve overall associate wellbeing.
Oversee daily operations of health and wellness initiatives, ensuring seamless delivery and continuous improvement.
Provide health education and resources to associates and clients, covering topics such as nutrition, exercise, stress management, and preventive care.
Partner with leadership teams, P&O, and cross-functional stakeholders to integrate wellness into organizational strategies.
Develop metrics to evaluate program effectiveness and make data-driven recommendations for enhancement.
Monitor trends in health, wellness, and associate engagement to identify innovative practices that drive participation and outcomes.
Serve as a wellness advocate, encouraging healthy behaviors and building a supportive environment for wellbeing across the organization.
Manage vendor relationships, wellness partnerships, and internal communications to promote engagement.
Ensure compliance with relevant health regulations, guidelines, and organizational policies.
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Other job duties as assigned.
Your Experience Should Include:
Bachelor's degree in Health Promotion, Public Health, Nursing, Healthcare Administration, Veterinary Medicine, or a related field; Master's degree preferred.
Must be a Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC.
Certified Health Education Specialist (CHES), Certified Wellness Practitioner (CWP), or equivalent certification is a plus.
5+ years of experience in mental health wellnessprogram development, health education, or a related healthcare/veterinary health role.
Strong understanding of healthcare or veterinary medicine and their impact on wellbeing initiatives.
Proven ability to design, implement, and evaluate wellness initiatives that drive measurable outcomes.
Excellent communication, facilitation, and interpersonal skills, with the ability to engage and inspire associates.
Ability to manage senior stakeholders, including presentation of business cases to Senior Leadership Team and other high visibility stakeholders.
Strong analytical and problem-solving skills with a data-driven approach.
Experience managing vendors, budgets, and cross-functional projects.
Salary Range: $90,300 - $169,312
Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness.
What We Offer You:
Competitive salary with paid time off & holidays so you can spend time with the people you love.
Medical, dental, and vision insurance for you and your loved ones.
Fertility and family-building assistance.
Paid Parental leave.
Practice Paid Basic Life Insurance.
Practice Paid Short- and Long-Term Disability.
Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
Commuter Benefits.
Legal Plan.
Health Savings Account & Flexible Spending Account.
Mental health support and resources.
Paid Volunteering.
Optimum Wellness Plans for up to three pets.
Continuing Education allowance & MED hours for eligible positions.
Student Debt Relief (for full-time DVMs).
A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.
Special Working Considerations:
Ability to work at a computer for long periods of time.
Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
The noise level in the work environment is normally moderate.
Environment where pets are present.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Mars Veterinary Health (MVH) strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.
$46k-77k yearly est. Auto-Apply 41d ago
Lifecycle Manager - Health & Wellness - REMOTE (PST REQUIRED)
Hi-Altitude Brands
Remote job
Hi-Altitude Brands is a dynamic, fast-paced, direct-to-consumer company specializing in the development and launch of innovative products across the health, wellness, and beauty industries through digital-first strategies. Our growing team of experts is committed to improving our customers' lives. We are seeking an experienced Lifecycle Manager to own the development and ongoing management of our loyalty and rewards program, encompassing product review acquisition, subscriptions, and all factors impacting the lifetime value (LTV) of our customers. This role will champion ongoing improvements across our targeted key performance indicators, including but not limited to retention and churn rate, subscription and product review acquisition, and LTV. As a key member of the marketing team, the Lifecycle Manager will initially report to the Chief Marketing Officer and ultimately to the Director of E-commerce.
Requirements
Lifecycle Strategy & Roadmap Ownership
Own the end-to-end lifecycle marketing strategy and roadmap across email, SMS, loyalty, subscriptions, and post-purchase engagement
Translate company-level revenue, acquisition, and retention goals into clear lifecycle OKRs and quarterly execution plans
Prioritize lifecycle initiatives based on opportunity sizing, incremental revenue potential, and customer impact
Act as the internal subject matter expert on subscription-first lifecycle strategy within a health & wellness DTC business
Email and SMS
Develop sophisticated multi-channel automation workflows for onboarding, retention, product review acquisition, and re-engagement campaigns.
Create personalized messaging sequences based on customer segments, behaviors, and lifecycle stages.
A/B test subject lines, content, timing, pricing/discounts, and cadence to optimize open, unsubscribe, and click-through rates, product review acquisition, and overall conversion performance.
Build and manage campaign flows for onboarding, replenishment, upsell, loyalty, win-back, product review acquisition, and re-engagement
Stay current on lifecycle marketing trends, privacy regulations, customer behavior insights, and platform updates.
Ensure all campaigns comply with FTC regulations, TCPA, CAN-SPAM, and other relevant marketing laws
Customer Retention & LTV Optimization
Develop and execute comprehensive retention strategies to reduce churn and maximize customer lifetime value.
Analyze customer behavior data to identify at-risk segments and implement targeted intervention campaigns.
Create and optimize customer journey maps to eliminate friction points and enhance the overall experience throughout the subscription lifecycle.
Design and implement strategies to drive subscription acquisition, upsells, and renewals.
Manage pricing experiments and promotional campaigns to optimize conversion rates.
Collaborate with product and marketing teams to develop compelling subscription offers, branded merchandise, and packaging strategies that align with customer needs and business objectives.
Loyalty and Rewards Program
Build, launch, and continuously optimize a comprehensive loyalty and rewards program that drives customer retention, lifetime value (LTV), average order value (AOV), subscriptions, and overall repeat purchases.
Define program structure, point systems, reward tiers, and redemption mechanisms.
Monitor program performance metrics and iterate based on customer feedback and behavioral data to optimize participation and maximize the impact on retention.
Partner with the design team to ensure the program is visually compelling and representative of the brand book and style guide.
Lead vendor evaluation, RFP development, and selection for the loyalty and rewards platform
Define business requirements, scoring criteria, and ROI expectations for loyalty vendors
Own implementation planning, launch strategy, and post-launch optimization
Ensure loyalty program is tightly integrated with subscriptions, reviews, and lifecycle communications
Establish benchmarks for loyalty participation, redemption rates, and incremental revenue impact
Product Reviews
Develop and execute a comprehensive product review acquisition strategy across multiple touchpoints in the customer journey.
Implement and maintain review widgets and processes to promote the acquisition of 5-star product reviews and integrate acquisition points across digital and social environments, as well as email and SMS campaigns.
Design automated review request campaigns that optimize timing based on purchase patterns, delivery confirmations, and customer satisfaction indicators.
Review response and reputation management, and partner with the Customer Experience Team to establish protocols and templates for timely and professional responses to both positive and negative reviews.
Collaborate with marketing and e-commerce teams to strategically incorporate positive customer reviews and ratings into product pages, email campaigns, and advertising materials, creating systems to amplify positive reviews across marketing channels.
Conduct A/B tests on product review request timing, messaging, and incentive structures to optimize program performance.
Data Analysis and Performance Optimization
Establish industry benchmarks and organizational KPIs, along with their applicable tracking mechanisms, for all lifecycle initiatives such as LTV, churn rate, repeat purchase rate, and CVR.
Regularly analyze and report on cohort data, retention curves, and revenue impact in weekly, monthly, and quarterly meetings.
Create detailed reporting dashboards and present insights to stakeholders.
Analyze product review content for product insights and feedback that can inform product development and customer experience improvements.
Track key product review metrics, like review velocity, average ratings, response rates, and impact on conversion rates, and transform them into actionable insights and plans.
Design and manage incrementality-focused lifecycle experiments, including holdout groups, cohort-based testing, and controlled rollouts
Partner closely with the BI team to measure true revenue lift, not just engagement metrics
Own cohort-based analysis of subscription retention, churn drivers, and LTV expansion
Leverage BigQuery, Funnel.io, Power BI, and Looker Studio to build scalable, executive-level lifecycle reporting
Maintain a centralized testing and learning repository to inform future roadmap decisions
Cross-functional Collaboration
Partner with product development, paid media, customer experience, operational, and marketing teams to align lifecycle initiatives with broader business goals.
Collaborate with the design team to develop effective written and visual communications to power both campaign automations and the Loyalty and Rewards Program.
Partner with the Customer Experience Team to monitor product review performance and develop systems to drive efficiencies and five-star product review acquisitions.
Work closely with the BI team to ensure proper tracking implementation and access to necessary customer insights and behaviors.
Partner with Product, E-commerce, and Paid Media teams to support lifecycle planning for four new SKU launching in 2026
Develop lifecycle launch playbooks for new products, including early adopter targeting, review acceleration, and subscription attachment
Ensure post-launch lifecycle campaigns support trial-to-repeat conversion and long-term LTV growth
Qualifications
Located in the Los Angeles area preferred
Bachelor's degree in Marketing, Communications, Business, or a related field
3-5 years of hands-on experience developing and managing email/SMS lifecycle automated campaigns, driving retention, subscriptions, and lifetime value rates. Experience with Klaviyo, Shopify and Recharge is a big plus.
3-5 years developing and managing loyalty and rewards programs for an e-commerce company, ideally in the health, wellness, beauty, or similar industry. Experience with Okendo, Yotpo, or similar is a big plus.
3-5 years managing a product review platform such as Okendo, Yotpo, or similar.
Strong analytical skills with experience using Google Analytics, Excel, and/or BI tools like Power BI
Excels at analyzing data into clear, actionable insights and plans that meet organizational goals and timelines
Deep understanding of customer segmentation, personalization, and behavioral targeting
Exceptional written and verbal communication skills, must be able to collaborate cross-functionally and gain buy-in through a data-centric approach.
Excellent organizational skills and ability to manage multiple projects and deliverables simultaneously in a fast-paced, dynamic environment
Must be comfortable building data-centric reports and presentations and presenting in a concise manner to both large and small groups regularly
1-2 years of experience managing people/team is a plus
Benefits
What do you get for being so cool and joining our team?
Competitive Salary: $120,000 - $140,000 annually + bonus eligibility
Fully remote position
Flexible time off + 9 annual company holidays
Your Birthday is a paid vacation day - take the day to celebrate your awesomeness!
100% company-paid base plan Medical, Dental, and Vision Insurance for employees
100% company-paid Life Insurance and Short-Term Disability Coverage
3% Employer contributions to 401(k) regardless of employee participation! (Free money)
Matching charitable contributions up to $2,500/year
$1,200/annual Work from Home (WFH) stipend
Employee recognition and rewards program
Calm app subscription
Pet insurance
Free monthly employee product samples and team discounts
Employee Referral Program
Professional development fund for employees (We love HI-ER Education)
And a collaborative, innovative work culture!
$120k-140k yearly Auto-Apply 14d ago
FedRAMP Program Manager
Smarsh 4.6
Remote job
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
Smarsh is seeking a highly experienced Senior ProgramManager to lead its FedRAMP High authorization initiative. This is a critical, high-visibility role responsible for end-to-end execution of FedRAMP High readiness, assessment, authorization, and transition to continuous monitoring for Smarsh's public sector solutions.
The role requires deep FedRAMP expertise, strong cross-functional leadership, and the ability to work directly with 3PAOs, federal agency sponsors, and internal product and engineering teams.How will you contribute?
Lead the FedRAMP High authorization program from readiness through ATO and ongoing compliance.
Manage an agency-sponsored FedRAMP path, coordinating with federal sponsors and the FedRAMP ecosystem.
Own program planning, scope control, milestones, risks, and executive reporting.
Drive cross-functional execution across Engineering, Security, Compliance, Cloud Operations, Legal, and IT.
Serve as primary point of contact for the 3PAO and related federal stakeholders.
Oversee documentation, assessments, POA&Ms, and vulnerability remediation processes.
Coordinate compliance-driven tooling and infrastructure migrations (e.g., FedRAMP-authorized tools, GovCloud).
Lead transition from authorization into continuous monitoring.
What will you bring?
10+ years of experience in program or portfolio management within SaaS, cloud, security, or compliance-driven environments.
Proven experience leading FedRAMP High (or equivalent high-assurance federal authorization) programs.
Strong working knowledge of FedRAMP, NIST SP 800-53, and federal authorization processes.
Direct experience working with 3PAOs and U.S. federal agencies.
Excellent executive communication and stakeholder management skills.
Preferred qualifications
Prior experience with system integrators supporting federal compliance programs.
Prior experience working at or with a 3PAO.
Existing relationships within the federal compliance / FedRAMP community.
Experience with US-person or IL5-adjacent compliance constraints.
PMP, PgMP, or similar certification.
What do we offer?
We value our people and offer a competitive salary along with company bonus
Strong maternity and paternity scheme
A workplace pension scheme
Take what you need holiday package
Private medical insurance
Dental plan
Group life assurance
Group income protection
Employee assistance programme
A monthly wellness allowance
Adoption assistance
Stock options
Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.
Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
$101k-134k yearly est. Auto-Apply 8d ago
Program Manager - Remote opportunity with Travel required
Nti Connect 3.8
Remote job
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open-door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Job Summary:
The ProgramManager - Fiber Deployment is accountable for the end-to-end delivery of large-scale, high-count fiber optic programs supporting hyperscale data center buildings and multi-building campus environments. This role operates within highly structured, schedule-driven, and compliance-heavy environments where uptime, quality, and repeatability are critical.
The ProgramManager serves as the single-threaded owner for execution across all fiber scopes-Inside Plant (ISP), Outside Plant (OSP), mass fusion splicing, testing, and acceptance-while maintaining strict adherence to hyperscale customer standards, change management processes, and reporting requirements.
Job Duties and Responsibilities:
Program Ownership:
Own full lifecycle delivery of fiber deployment programs from Pre-construction through turnover and final acceptance.
Manage multiple buildings, data halls, and campus segments concurrently under a unified program execution plan.
Act as the primary escalation point for schedule, cost, quality, safety, and performance risks.
Maintain strict alignment with hyperscale customer governance models, approval gates, and milestone-based delivery expectations.
Fiber Scope Execution (ISP & OSP):
Lead execution of high-count fiber installation, splicing, and testing, including:
288ct, 432ct, 864ct, 1728ct, 3456ct, and 6912ct fiber
ISP bulk fiber within white space, MMRs, telecom rooms, and backbone pathways
OSP campus fiber, sub-ducting, vault, handhole, and building entrance pathways
Mass fusion splicing and high-density enclosure builds
Pre-terminated fiber systems where required by customer standards
Ensure scope execution strictly follows customer specifications, drawings, standards, and sequencing requirements.
Coordinate installation and splicing activities to support phased turnovers, early access dates, and partial RFS milestones.
Testing, Documentation & Acceptance:
Oversee and validate fiber testing programs including:
OTDR testing
OLTS testing
Ensure test plans, methodologies, and thresholds align with hyperscale customer standards.
Manage compilation, review, and submission of test results packages, as-builts, and closeout documentation.
Drive timely resolution of deficiencies, punch-list items, and rework to achieve customer acceptance.
Schedule, Controls & Reporting:
Develop and maintain fully logic-linked schedules aligned to hyperscale master construction schedules.
Implement daily and weekly production tracking, including labor curves, productivity metrics, and earned value indicators.
Provide structured reporting aligned with hyperscale cadence:
Daily field updates
Weekly executive dashboards
Look-ahead schedules (2-6 week horizons)
Proactively identify critical path risks and implement mitigation strategies to protect RFS and turnover dates.
Material Procurement & Supply Chain Coordination:
Forecast and coordinate long-lead fiber materials, enclosures, consumables, and testing equipment.
Align material releases with approved designs, customer submittals, and construction sequencing.
Track material usage, constraints, and shortages across multiple buildings and phases.
Partner with procurement and logistics teams to support just-in-time delivery and minimize onsite congestion.
Financial Management & Commercial Controls:
Own program-level financial performance, including:
Budget adherence
Cost forecasting
Labor productivity tracking
Subcontractor cost managementManage progress billing, milestone billing, and change order workflows in accordance with hyperscale contract structures.
Ensure billing accuracy, documentation completeness, and alignment with customer approval processes.
Support internal margin analysis, forecasting, and executive financial reviews.
Vendor & Subcontractor Management:
Select, onboard, and manage subcontractors supporting installation, splicing, and testing activities.
Enforce compliance with hyperscale safety, quality, badging, and site access requirements.
Monitor subcontractor performance, production rates, and adherence to scope and schedule.
Drive corrective action plans when performance deviates from expectations.
Customer & Stakeholder Engagement:
Serve as the primary interface with hyperscale customer representatives, GCs, and owner's teams.
Lead coordination meetings, progress reviews, risk discussions, and milestone alignment sessions.
Ensure transparent communication of risks, constraints, and mitigation strategies.
Build trusted relationships through consistent execution, predictable reporting, and proactive issue resolution.
Quality, Safety & Compliance:
Ensure all work complies with hyperscale customer standards, internal quality programs, and applicable codes.
Partner with Safety and Quality teams to enforce:
Site-specific safety plans
Method statements and JHAs
Quality inspections and audits
Support customer audits, readiness reviews, and turnover validations.
Required Qualifications:
Bachelor's degree in Construction Management, Engineering, Telecommunications, or equivalent experience.
7+ years of experience delivering fiber optic construction programs in data center or mission-critical environments.
Proven experience managing high-count fiber systems (288ct-6912ct) at scale.
Strong working knowledge of:
ISP and OSP fiber construction
Mass fusion splicing operations
OTDR and OLTS testing and interpretation
Demonstrated success managing multi-building or campus-wide programs.
Strong financial, schedule, and risk management capabilities.
Exceptional communication and executive-level reporting skills.
Preferred Qualifications:
Direct experience supporting hyperscale customers (Oracle, AWS, Microsoft, Meta, Google, etc.).
PMP or equivalent project/programmanagement certification.
Experience working under GMP, milestone-based, or schedule-driven contract models.
Familiarity with hyperscale documentation, commissioning, and turnover processes.
Job Knowledge, Skills, and Abilities:
Single-threaded program ownership
Hyperscale execution discipline
Schedule certainty and risk mitigation
Financial and commercial rigor
Customer trust and accountability
Vendor performance management
Detail-oriented documentation and reporting
Work Environment:
Active data center and campus construction environments.
Significant travel based on program needs.
Extended hours and weekend work may be required to meet critical milestones.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
EEOC-Minority/Female/Disability/Veteran
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status.
Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
$76k-119k yearly est. Auto-Apply 15d ago
Program Manager
Future Tech Enterprise 4.6
Remote job
Are you a strategic leader with a passion for IT service delivery and lifecycle programmanagement? We are seeking a ProgramManager to oversee and drive the successful delivery of IT services within customer IT lifecycle programs. This role ensures efficiency, quality, and alignment with business objectives while managing service-related processes, stakeholder engagement, and continuous improvement initiatives.
The ideal candidate combines strategic leadership with hands-on operational oversight-balancing high-level programmanagement with the detail-oriented execution needed to navigate system constraints (ServiceNow) and customer-specific business rules.
We are looking for someone who will:
Take ownership of program success
Deep-dive into Excel data models and performance metrics
Drive process improvement and service alignment
This is a U.S.-based remote position. The work hours are from 8:30a - 5:30p. Eastern time. Our benefit offerings include Medical, Dental, and Vision Insurance, 401k with Compnay match and PTO.
This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts.
Key Responsibilities
IT Service Delivery & Operations
Oversee end-to-end IT service delivery for the PCaaS program, including order processing, customer support and strategic initiatives.
Ensure compliance with customer business rules, SLAs, and audit requirements.
Manage inventory, returns, and B Stock redeployment to maximize cost savings and efficiency.
Ensuring accurate order processing, ticket reconciliation, and reporting.
Develop and refine ServiceNow workflows for fulfillment, returns, and queue management, ensuring accurate asset record creation and updates.
Implement IT service management best practices to drive operational efficiency.
Monitor service performance metrics and drive continuous improvement efforts.
Data, Reporting & Continuous Improvement
Build and maintain Excel data models, pivot tables, dashboards, and tracking tools to manage KPIs, scope, and schedules.
Reconcile data across ServiceNow, ERP, and customer CMDBs to ensure accuracy.
Produce customer-facing reports, including PMRs, QBRs, and executive summaries.
Identify gaps, risks, and process inefficiencies; implement improvement and automation initiatives where possible.
Create repeatable project plans with clear milestones, workstreams, and stakeholder responsibilities.
Stakeholder & Customer Engagement
Serve as the primary liaison between Future Tech, customers, depots, and third-party partners.
Provide timely communication on ticket status, order fulfillment, and returns management.
Facilitate regular stakeholder meetings, gather feedback, and align services with evolving business needs.
Act as an escalation point for ServiceNow or ERP workflow issues that impact execution.
Team Leadership & Development
Lead and mentor queue managers, order processors, depot managers, and technical specialists.
Ensure teams are trained on both customer-specific business rules and industry best practices.
Set clear goals, conduct performance reviews, and foster a culture of accountability and continuous improvement.
Service Management & Compliance
Implement ITIL-based frameworks for incident, problem, and change management.
Ensure IT service operations comply with organizational policies, security standards, and customer regulations.
Oversee break/fix, warranty management, and asset lifecycle processes.
Develop streamlined processes for cancellations, repairs, refurbishments, and disposal, including certificates of destruction and audit reporting.
Innovation & Optimization
Continuously assess service performance, implementing technology and process improvements.
Stay informed on emerging IT service and PCaaS trends, leveraging them to enhance program delivery.
Qualifications & Requirements
Experience
5+ years of experience in IT service delivery, programmanagement, or PC lifecycle services, with a strong focus on global operations and customer engagement.
Proven ability to manage both high-level strategy and detailed operational execution.
Hands-on experience with ServiceNow workflows and ERP processes (or similar systems).
Strong background in reporting, data analysis, and executive-level communication.
This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts.
Education & Certifications
Bachelor's degree.
ITIL Foundation certification (preferred).
PMP certification is a plus.
Skills & Proficiencies
Advanced Microsoft Excel (pivot tables, VLOOKUP, data modeling).
Familiarity with asset lifecycle logistics.
Strong leadership and stakeholder management skills, with the ability to translate technical complexity into business insight.
Analytical, detail-oriented, and able to thrive in high-pressure environments.
Customer-focused mindset with a commitment to continuous improvement.
About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
Why Join Future Tech
Influence the future of a rapidly evolving enterprise technology leader.
Collaborate with industry giants and public sector innovators to co-create impactful solutions.
Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation.
#LI-Remote
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
$73k-103k yearly est. Auto-Apply 60d+ ago
Program Launch Manager -- State Energy Programs
Aptim 4.6
Remote job
APTIM's Energy Transitions is seeking a Program Launch Manager, State Energy Programs. This position provides critical leadership, designing and implementing federally funded energy efficiency programs. APTIM's role is to develop and manageprograms created through the Inflation Reduction Act including the Home Efficiency Rebates (HOMES) and the Home Electrification and Appliance Rebates (HEAR) programs. The Program Launch Manager will be responsible for developing program designs aligning with U.S. Department of Energy (DOE) guidance and state guiding principles, contracting with subcontractors to deliver the programs, adhering to DOE reporting requirements, providing programmatic and project management expertise, and supporting program staff. Industry and technical knowledge in residential energy efficiency, weatherization and electrification is required. Coordination with internal functional teams, State Energy Office clients, and external stakeholders will be paramount to devise and optimize plans and strategies for market engagement and delivery of the Home Energy Rebate programs.
The Program Launch Manager's responsibilities fall into three main categories: 1.) Program Launches. Leads cross-functional teams to operationalize newly won business from developing scopes of work during contracting through launch and hand off to operations teams once steady state is reached. Develop tools and best practices for program launches on an ongoing basis. Works closely with operations, marketing, legal, HR, and IT teams, leveraging existing tools and resources. 2.) Subject Matter Expert (SME). Serves as an expert and consultant to business development teams and clients during the sales process. Serves as an expert and consultant to operational teams delivering programs as needed. Represents APTIM as a thought leader through conference presentations and other external facing activities. 3.) Ops Team Hiring and Handoff. Participates in hiring the permanent operational team for the programs. Manages the migration of program responsibilities from the launch team to the permanent program team. Develop process documentation to ensure successful transition of operations to new team. Work closely with clients to ensure transition is successful and smooth.
Location is flexible as hybrid office/telecommute will be needed for this role.
APTIM's Energy Solutions team is a recognized leader in the marketplace. Our technical experts deliver highly innovative projects and complex client solutions providing the full breadth of energy solutions including energy management, carbon management, smart energy infrastructure, distributed energy resources (DER), and carbon-free mobility solutions. Our consultants proactively collaborate with clients to define and implement strategies and campaigns around key business drivers, with the primary focus of finding and delivering high-impact projects that exceed expectations and meet the unique needs for our clients.
The successful candidate will immediately assume an active role in winning and launching new business in addition to active role overseeing the design and development of these federally funded programs. This role requires a critical thinker focused on finding solutions that strike a balance between stakeholder demands and program needs. The unprecedented nature of these opportunities requires an individual who is comfortable with and capable of adapting to changing work and responsibilities. The Program Launch Manager, State Energy Programs, serves as a resource for the leadership team and cross-functional team members to ensure commitments to stakeholders are delivered. This person will communicate across functional teams to exchange ideas, embraces a collaborative approach, takes ownership of their workspace, and finds solutions to challenges as they arise. Candidates must be able to manage multiple tasks, be well-versed in energy programs (preferably residential), have excellent written and verbal communication skills, and be able to maintain positive relationships with the client, colleagues, subcontractors, and other stakeholders. This role requires a person who is accountable, process driven, and detail oriented.
In addition to being an outstanding project leader and communicator, the successful candidate will also demonstrate excellent interpersonal and analytical skills. This role will involve direct engagement with APTIM's state and local government clients and utilities (regulated and non-regulated). You will be working with others who are passionate about clean energy, energy efficiency, and making a positive impact on the industry.
Key Responsibilities/Accountabilities:
Work as part of a residential energy program launch team ensuring that new programs are successfully and smoothly launched into the market. This role will leverage the local team as they are hired and turn the keys over to the local team at the appropriate time, including planning and resource management, client interface during launch and building tools and processes to support launches based on experience.
Lead the collaborative efforts of all personnel and other resources (internal and external) necessary to successfully accomplish the strategic planning, administration and implementation of program initiatives and offerings.
Working with subcontractors to provide technical and administrative oversight and support.
Developing relationships with industry partners to identify and address their needs from the program which may include public and small group presentations and information gathering sessions.
Writing technical and non-technical summaries, blogs, newsletters, and other educational content for a wide variety of audiences.
Proven experience developing and maintaining relationships with internal colleagues and external stakeholders.
Contract management; reporting, tracking and compliance.
Reporting and tracking program performance and other metrics as required by the DOE.
Serving as a knowledge base on HOMES and HEAR information and acting as a conduit for exchanging program information with other states and the DOE.
Manage external clients, vendors, contractors through project execution tasks.
Tangible experience with managing schedules, cost, and project scopes throughout the development and implementation process of energy efficiency or cost saving programs/projects.
Prepare presentations related to the project for both internal and external team meetings.
Monitor market conditions, innovations, and trends to evolve project execution methods.
Commitment to fostering a collaborative work environment within the team and the broader organization.
All other duties as assigned.
Ensure compliance with all APTIM and client quality and safety policies as well as all OSHA regulations.
Basic Qualifications:
Bachelor's degree from an accredited four-year college / university or equivalent work experience.
5-7+ years' program experience related to energy or weatherization programmanagement.
Experience working directly with clients and partners on energy programs; delivering energy savings and managing a program budget.
Knowledge of energy efficiency and electrification technologies and energy-saving solutions including lighting, HVAC, water heating, and building envelope for residential customers.
Experience in the design, development, and implementation of energy efficiency, weatherization and electrification programs.
Knowledge of traditional RFP process and procedures.
Quantitative and analytic capabilities including report writing, spreadsheet analysis, and identification of existing or potential problems, and recommend solutions.
Advanced written and oral communication skills.
Strong problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions.
Must be a self-starter, entrepreneurial, organized and have an ability to prioritize workload in a fast-paced environment.
Ability to collect and analyze data and interpret information to proceed with appropriate actions.
Ability to assist in developing and implementing policies and procedures.
Ability to travel statewide and occasionally out-of-state.
Detail-oriented with excellent time management, project management, and follow-through.
Willingness to learn new technologies across multiple industries.
Strong communication and collaboration skills, including client engagement and coordination.
Proficient in Microsoft Office software -- Excel, Word, PowerPoint, Outlook, and SharePoint,
Desired/Preferred Qualifications:
2+ years' experience working with state/local government and/or utility clients
1+ years' experience in the residential energy efficiency industry preferred Knowledge of Microsoft Dynamics and/or Power BI.
Professional experience working with a wide variety of stakeholders, such as state, local and federal governments, for-profit and non-profit organizations, utilities, and others.
Residential energy program experience preferred.
CEM, BPI, MBA, PMP, or similar certification.
ABOUT APTIM
APTIM enhances the quality of the environment, wellbeing of people, resilience of communities, and opportunity for employees to make a difference, not just a living. A leading professional solutions firm, we specialize in environmental, sustainability, resilience, and infrastructure solutions. Our team of experts provide these integrated solutions for forward-thinking government agencies, commercial and industrial clients, and energy customers. Together, we create sustainable and resilient communities for all.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $110-$140K per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location.
Company paid and optional Life insurance
Short-term and long-term disability insurance
Accident, Critical Illness, and Hospital Indemnity coverage
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 401(k) Guide
APTIM - Helpful Documents
Watch our video:
About APTIM - In Pursuit of Better
$110k-140k yearly 18h ago
Program Manager, Startup Ecosystem
Advanced Systems Group 4.2
Remote job
Description About Us: Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.We are looking for: Advanced Systems Group LLC. is seeking an experienced ProgramManager to join our high-performing team! A ProgramManager for the Startup Ecosystem is passionate about empowering the startup community through strategic programs and collaborative initiatives. They bring startup ecosystem events to life! In this role, they are responsible for planning and logistics for regional startup events & programs - specifically our Accelerator program(s). They will leverage a strong understanding of programmanagement, event planning, operations, logistics, and agency management to support Accelerator experiences to connect and engage with founders, developers, investors, and program partners within the startup ecosystem. This role is remote in Pacific Standard Time. Responsibilities:
Event and programmanagement for 1-2 cohorts per year and other non-Accelerator startup ecosystem standalone events
Responsible for ensuring all operations, logistics, and communications are effectively handled
Maintenance of event support tools and tracking
Coordinating content with speakers and mentors
Support of pre and post program / event logistics and execution
Act as liaison and quality control lead for the program
Work closely with senior management to ensure all business policies and procedures are properly implemented
Manage changing priorities and implements plans to meet meet program needs
Support with post program / event reporting (qualitative & quantitative)
Required Qualifications & Experience:
4+ years experience in customer success, program operations, and/or support
Strong event management, budget management, project management, and/or community management skills
Ability to independently and collaboratively manage regional events and community programs
Proven track record in independent problem solving
A team player with the ability to exercise good judgment in a rapidly changing and oftentimes ambiguous environment
Understanding of how to build scalable processes, automate your tasks, and author guides and documentation for others
Preferred Qualifications & Experience:
Experience working at a startup or working closely with the startup and venture community
Experience with Google Workspace tools
Proven aptitude and hunger for learning, an ability to develop and implement creative ideas, and the discipline to manage different projects to tight deadlines simultaneously
An ability to quickly get up-to-speed on complex technology, product, market, and economic environments
Compensation & Benefits: This full-time role offers a salary of $108,000 - $132,500 USD depending on experience. At Advanced Systems Group, we prioritize an inclusive work environment and offer a variety of benefits to support our diverse team, including:
Comprehensive medical coverage with 3 different plans to fit your needs, and 100% of the employee medical premium covered by ASG.
Discounts on health and wellnessprograms, plus savings on travel and more.
Voluntary benefits including disability, accident, critical illness insurance, and pet insurance.
Employee Assistance Program offering counseling, financial coaching, and more.
Paid time off to relax and recharge.
Additional benefits to help you plan for the future, like life insurance and 401k.
Interested applicants, including those from Washington state, may contact [email protected] to request a full disclosure of the benefits offerings.
Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$108k-132.5k yearly Auto-Apply 60d+ ago
Program Manager
Oddball 3.9
Remote job
Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space.
What you'll be doing:
As a ProgramManager at Oddball, you'll be responsible for the successful delivery of complex programs supporting digital modernization and transformation efforts across the federal landscape. You'll oversee agile teams composed of engineers, designers, product managers, and other specialists, ensuring alignment with mission goals, compliance standards, and delivery timelines.
You'll manageprogram execution from start to finish: defining strategy, coordinating delivery, managing budgets, and driving performance against key objectives. This role requires someone who thrives in a collaborative environment, communicates clearly across stakeholders, and can guide cross-functional teams toward impactful outcomes. You'll also play a key role in maintaining strong client relationships, anticipating challenges, and ensuring delivery excellence that reflects Oddball's core values.
What you'll bring:
5+ years of experience in program or project management leading digital delivery teams in an agile environment.
Strong understanding of agile methodologies (Scrum, SAFe, Kanban, etc.) and how to apply them at scale.
Demonstrated success managing cross-functional teams through the software development lifecycle.
Excellent stakeholder engagement and communication skills, with the ability to build trust and alignment at all levels.
Knowledge of user-centered design, cloud, and digital transformation best practices.
Familiarity with federal IT environments, including compliance and reporting standards.
Preferred experience working within key customer domains - especially the Veteran Affairs (VA) strongly preferred.
PMP, CSM, SAFe, or similar certification preferred.
Performs other related duties as assigned.
Requirements:
Applicants must be authorized to work in the United States. In alignment with federal contract requirements, certain roles may also require U.S. citizenship and the ability to obtain and maintain a federal background investigation and/or a security clearance.
Education:
Bachelor's degree
Benefits:
Fully remote
Yearly stipend
Comprehensive Benefits Package
Company Match 401(k) plan
Flexible PTO, Paid Holidays
Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing ****************
Compensation:
At Oddball, it's important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.
United States Wage Range: $125,000 - $170,000
$125k-170k yearly Auto-Apply 16d ago
Student Financial Wellness Manager
Aacom
Remote job
AACOM is seeking a full-time, experienced Student Financial WellnessManager to join the Undergraduate Medical Education (UME) team. Reporting to the Vice President of Undergraduate Medical Education, this role leads AACOM's national strategy to support prospective and current osteopathic medical students in navigating the financial aspects of medical education. The Manager designs and implements programs, tools, and guidance that promote financial wellness, strengthen affordability across the osteopathic continuum, and support long-term workforce sustainability.
If you are someone who:
Is passionate about student success, access, and affordability in higher education
Brings experience in financial aid, student financial wellness, or higher education finance or policy
Enjoys designing programs and resources that directly support students and advisors
Is comfortable translating complex financial and policy concepts into clear, actionable guidance
Thrives in a collaborative, mission-driven, national nonprofit environment
Aligns with AACOM's mission to advance osteopathic medical education and improve public health
This role may be a great fit for you!
ABOUT AACOM
The American Association of Colleges of Osteopathic Medicine (AACOM) was founded in 1898 to support and advance the nation's colleges of osteopathic medicine and to serve as a unifying voice for osteopathic medical education. Guided by its Board of Deans and member councils and committees, AACOM represents and advances the continuum of medical education by:
Supporting member institutions as they educate the future physician workforce
Increasing awareness of osteopathic medical education and osteopathic medicine
Promoting excellence in medical education, policy, research, and service
Fostering innovation and quality throughout medical education
WHAT YOU'LL DO
National Financial Wellness Strategy & Programming
Develop and implement national programs that promote financial wellness for prospective and current osteopathic medical students, from application through residency.
Create tools, resources, and guidance focused on financial planning, financial literacy, debt management, and long-term financial resilience.
Identify gaps in financial education and support across the continuum to advance DO workforce sustainability.
Lead initiatives aimed at reducing financial barriers and enhancing access to osteopathic medical education.
Affordability Innovation & Institutional Support
Partner with colleges of osteopathic medicine (COMs) and their financial aid offices to share best practices and strengthen student-facing financial support.
Collaborate with health professions advisors to enhance guidance for prospective students on financial expectations and planning.
Identify opportunities for shared services, scalable solutions, and collaborative approaches that reduce institutional costs and improve student outcomes.
Explore and evaluate innovative models for financing medical education, including loan alternatives, scholarship programs, public service initiatives, and partnerships.
Provide consultation and capacity-building support to COMs related to affordability and financial wellnessprogramming.
Policy Monitoring, Guidance, & Compliance Support
Monitor federal financial aid policy, Department of Education regulations, and emerging trends affecting prospective and current medical students.
Summarize, interpret, and disseminate timely updates to COMs, health professions advisors, and AACOM leadership.
Develop policy briefs, advisories, and communications to support understanding and preparedness.
Serve as AACOM's internal subject matter expert on federal financial aid, affordability, and student financial wellness.
Research, Data, & Insights
Produce and analyze data related to student debt, financial aid trends, cost of attendance, and affordability metrics.
Contribute to research and reporting that support advocacy, policy, and educational initiatives.
Maintain awareness of national benchmarks and trends related to medical education affordability and student financial health.
Cross-Organizational Collaboration & Task Force Support
Support the Paying for Medical School Task Force through preparation, research, and project execution.
Collaborate with colleagues across Undergraduate Medical Education, Graduate Medical Education, Government Relations, Marketing & Communications, and other AACOM teams.
Represent AACOM at meetings, conferences, and national working groups focused on affordability and student financial support.
WHO WE NEED
Our ideal team member will have the following:
Bachelor's degree in education, public policy, finance, higher education administration, or a related field.
Five (5) or more years of experience in financial aid, student financial wellness, higher education finance, or a related policy or education role.
Strong knowledge of federal financial aid regulations and policies.
Deep understanding of higher education financing and affordability.
Ability to develop financial education programs, tools, or training resources.
Skill in translating complex financial and policy concepts into clear, student-centered guidance.
Excellent written and verbal communication and relationship-building skills.
Strategic thinking and program development skills.
Data literacy, including the ability to interpret financial trends and apply insights to policy or program decisions.
Ability to work independently while collaborating effectively across teams and with external partners.
Commitment to advancing equity, access, and student-centered, equity-minded practices.
WHAT WE DO FOR YOU
Annual bonus program
403(b) with generous 10% employer contribution
Medical, Dental, and Vision Insurance
Company-provided life insurance, Short-Term Disability, and Long-Term Disability
Flexible Spending Account
12 annual company-paid holidays
Vacation & sick leave benefits
Professional Development Opportunities
And more!
COMPENSATION AND BENEFITS
This is a full-time exempt, remote position with health, dental, vision, vacation, sick leave and 403(b) benefits. The salary range for this position is $85,000 to $95,000 annually.
ADDITIONAL INFORMATION
AACOM is committed to fostering an inclusive and respectful workplace. We provide equal employment opportunities to all applicants and employees and do not discriminate based on any legally protected status or characteristic. All employment decisions are made based on individual qualifications, merit, and organizational needs. If you require an accommodation due to a disability, please inform your recruiter.
$85k-95k yearly Auto-Apply 13d ago
Program Manager - Orchestrate
Mayo Clinic Health System 4.8
Remote job
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
* Medical: Multiple plan options.
* Dental: Delta Dental or reimbursement account for flexible coverage.
* Vision: Affordable plan with national network.
* Pre-Tax Savings: HSA and FSAs for eligible expenses.
* Retirement: Competitive retirement package to secure your future.
Responsibilities
The Senior ProgramManager for the Mayo Clinic Platform Orchestrate Program will be a key member of the team, driving research-focused, data-enabled partnerships within the life sciences, biopharmaceutical and medical device sectors. This individual will manage operations and provide coordination across multiple technical, research and finance groups for complex, industry-academic research collaborations that integrate real-world data, artificial intelligence, and clinical expertise to accelerate discovery and development.
The ideal candidate brings a strong foundation in retrospective and prospective clinical studies, experience with real-world data-driven studies, familiarity with platform-scale data and systems, experience in biopharma organizations, and the interpersonal skills to work cross-functionally with internal and external stakeholders alike.
Key competencies and responsibilities:
* Derives strategic frameworks to collaborate effectively on matters of research studies and platform technology for key initiatives.
* Manages and tracks the day to day project and workstream operations with key partners across industry, research, Platform, regulatory, finance, and others.
* Provides navigation and operations guidance for key stakeholders through program intake and governing processes including procedural requirements and cross-functional checkpoints.
* Serves as liaison between Platform and Research partners for integration of capabilities for smooth delivery of overall project objectives, milestones and timelines.
* Builds relationships with customers and key physician, operational, administrative, and technical stakeholders.
* Possesses general business and budgeting acumen across areas of engagement, including understanding of the Mayo Clinic sites, shields, departments, and support functions.
* Serves as a key liaison capable of articulating the progress and milestones of key platform initiatives and strategic projects.
* Assesses skills, processes and structures needed to deliver upon business objectives and establishes clear partnership between multiple stakeholder groups.
* Fosters an internal culture of teamwork and transparency that drives excellent service, quality, diversity of thought, and engaging work environment and overall continuous improvement mindset.
* Represents the Mayo Clinic Platform Orchestrate Program in cross-functional events and participates in institutional committees and task groups.
* Prepares communications and presentations around the Mayo Clinic Platform Orchestrate Program for executive and senior leadership.
Desired Characteristics:
* A willingness to operate in ambiguity but derive towards clarity for achieving outcomes.
* Strong communication skills with the ability to distill complex items into digestible and understandable terms for different audiences.
* Strong ability to build collaboration with diverse teams and drive competing priorities to mutual positive outcomes.
Qualifications
Bachelor's degree in education, business, healthcare administration, or related field and 10 years of related or increasing experience; or master's degree in business administration, healthcare administration, public health, PMP or related field and a minimum of 6 years related experience.
* Knowledge and application of technology processes and standard product management methodologies such as Agile/Scrum.
* Moderate technical skills or willingness to learn hyperscale platform tools associated with environment maintenance and monitoring.
* Demonstrated competencies in strategic and systems thinking, decision-making, leading, and change management.
Exemption Status
Exempt
Compensation Detail
$125,444 - $181,800 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday - Friday, Business Hours 100% Remote. 10%+ travel This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Weekend Schedule
Not Applicable
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Julie Melton
$125.4k-181.8k yearly 11d ago
Program Manager, Pharma Relations
Soleo Health 3.9
Remote job
Soleo Health is seeking a ProgramManager of Pharma Relations to lead key pharmaceutical partnerships and ensure seamless program delivery and success. Join us in Simplifying Complex care!
Soleo Health Perks:
Competitive Wages
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Paid Parental Leave Options
Affordable Medical, Dental, & Vision Insurance Plans
Company Paid Disability & Basic Life Insurance
HSA & FSA (including dependent care) Options
Education Assistance Program
The Position:
The ProgramManager is responsible for managing the success of the relationships with assigned customers in order to achieve the goals and objectives identified by the customer and Soleo Health and its affiliates. Responsible for building long-term relationships between the customer, Soleo Health, and other professional organizations and third-party vendors (Data Aggregators, Hub Providers, contracted vendors, etc.). The complexity of the solution, product, or services offered is variable and can range from simple to moderately complex account management and client partnership.
Internal and External Client Relationship
Program Development including implementation coordination
Program Oversight and Management
Contractual Agreements, Storage and Adherence
Quarterly Business Review preparation and execution
Responsibilities include:
Own client relationship and act as the point of contact for all program services, projects and operational performance issues. Develops lasting relationships that foster client ties.
Interacts with clients and project sponsors, stakeholders and various project members to ensure that specified business needs are met; assists in the post-implementation analysis to ensure that requirements are fulfilled.
Assists in the development, refinement, validation or ensures completion of all projects; seeks insights from the program that are of value to the customer and communicates those insights; manages various work plans to ensure project commitments are met on time.
Collaborate and implement on mutually agreed upon written policies and procedures (Business Rules Document(s) (“BRDs”) and process flows in connection with the program alongside the partner.
Provide support ensuring that business requirements are identified, understanding of expectations of each party, and establishment of agreed upon milestones and delivery dates are met.
Analyzes program processes and makes recommendations for improving efficiency, resulting in expense reduction both internally and for external clients.
Effectively communicates relevant project information to superiors. Delivers engaging, informative, well-organized presentations.
Manage project development from initiation to closure. Collaborate with internal and external stakeholders to track and report on project milestones and provide status reports.
Responds, resolves and/or escalates issues in a timely fashion.
Applies comprehensive knowledge and/or engages the appropriate subject matter experts to gain a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects.
May contribute to the development of policies and procedures.
Collaborates on technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
Completes work independently receives general guidance on new projects
Work reviewed for purpose of meeting objectives.
Lead and support strategic meetings with Pharma partners onsite or virtually, summits or vendor partnership meetings, quarterly business reviews (QBR's) and meetings for program success.
Responsible for gathering input and compiling information received from key subject matter experts to create customer specific customization for responses, business reviews, and meetings.
Evaluates operational issues to determine how competitive and current it is with the latest trends in the industry.
Completes all required duties, projects and reports in a timely fashion on a daily, weekly, or monthly basis per the direction of the leadership.
Schedule:
Monday-Friday 8:30am-5pm
Requirements
Bachelor's degree in Business Administration, Project Management, Healthcare, or a related field (required). Advanced degree (preferred).
A minimum of 5-7 years of experience in a health care related field
A minimum of 4 years of experience in account management in a health care related field
Experience working with third-party vendors (e.g., Data Aggregators, Hub Providers) and managing contractual agreements.
Proven track record of managing projects from initiation to closure, ensuring milestones and deliverables are met.
Experience preparing and delivering Quarterly Business Reviews (QBRs) and similar client-facing presentations.
About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo's Core Values:
Improve patients' lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
Keywords: Now hiring, hiring now, hiring immediately, immediately hiring, Specialty Pharmacy Services, Biopharma Client Services, biotech, market access, hub services,
Salary Description $62k-$70k
$62k-70k yearly 60d+ ago
Program Manager
Junior Achievement of Chicago 3.1
Remote job
Job Description
ProgramManager, Chicago City Central Area
(Focus Area = South of Madison Street to 6700 South in Chicago), works with private schools, community-based organizations, out-of-school programs, and summer programs.
Position Status: Regular Part-Time (PTR)
Position Start Date: Early to mid-January, commensurate with the spring school cycle.
Annual Salary: $19 per hour
Target Incentive Opportunity (contingent on meeting team performance and individual goals): 5% of salary
Reports To: Program Director
This position is based in our headquarters in Chicago's West Loop. We provide options for remote and flexible scheduling. We offer a 20-hour work week; hours are 8:30am - 5:00pm.
Headquarters Location: 651 W. Washington Blvd., Chicago, IL 60661
Company Summary:
Junior Achievement is the world's largest and fastest-growing non-profit economics education organization. Started in Chicago in 1940, Junior Achievement of Chicago office served over 396,000 students last school year. We are passionate people dedicated to educating students about workforce readiness, entrepreneurship and financial literacy through experiential, hands-on programs. See the JA website at ********************** for more information.
Position Purpose:
If you enjoy community involvement and youth education advocacy, come join Junior Achievement of Chicago as our ProgramManager! We are looking for someone who is interested in working with the education community and has experience organizing people and tasks to create a positive experience for the students we serve. This position trains our program volunteers to execute JA classes. This position also moderates our program events to ensure a quality learning experience for students. The geographical area that this position will focus on is outreach for programs in the Chicago City Central Area (Focus Area = South of Madison Street to 6700 South in Chicago).
Responsibilities:
Collaborate with the Program Team on expansion of programs JA of Chicago offers to include in-person and virtual delivery options.
Assist schools to implement virtual JA programs, or teacher-led, in-person programs, whichever applicable to schools.
Train and support program volunteers to deliver JA programs and learning experiences using a variety of delivery models and tools - in-person or virtual. Moderate program classes to ensure programs are delivered by volunteers / teachers with the utmost quality.
Prepare accurate and current program reports.
Update and maintain accurate information on program CRM system.
Other duties as assigned.
Ad-hoc responsibilities:
Assist Program Directors with school recruitment, volunteer recruitment, and networking/brand-awareness for JA programs.
Assist Program Directors with all program-related Board Committees in carrying out their specific functions. Prepare material for Board and Committee meetings as needed.
Education/Experience Required: Bachelor's degree or equivalent. At least 1 year of business experience preferred.
Skills/Ability Required:
Computer knowledge in word processing and spreadsheet documents using MS Office. Ability to adapt to a virtual workspace using collaboration tools (i.e. SharePoint, MS Teams, Google Classroom.)
Excellent oral and written communication skills. Comfortable with public speaking with proactive and convincing demeanor.
Good presentation/tutoring skills. Lesson plan/curriculum knowledge.
Virtual event facilitation skills.
Self-starter and self-learner, able to work remotely with little supervision.
Problem-solving skills.
Ability to manage multiple priorities; be self-motivated and highly organized.
Other Requirements:
Candidate must have a valid driver's license and adequate vehicle transportation to perform the job duties of the position.
While performing the duties of this job, the employee is frequently required to: sit, walk, occasionally required to reach with hands and arms, continually required to talk or hear, occasionally required to bend, lift or climb, frequently required to lift and carry light weights (25-50 pounds) and specific vision abilities include: close vision, distance vision, ability to adjust or focus.
The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
.
Generic EEOC Statement
Junior Achievement of Chicago is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.
JAC Customized DE&I Statement from policy
Junior Achievement of Chicago is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Our diversity, equity & inclusion initiatives are applicable-but not limited-to our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; social and recreational programs; and the ongoing development of a work environment built on the premise of diversity equity that encourages and enforces Respect, Teamwork, Inclusion, and Dedication to Community.
$19 hourly 27d ago
PROGRAM MANAGER-SON
Uab 4.2
Remote job
PROGRAMMANAGER-SON - (T232844) Description The University of Alabama at Birmingham (UAB) seeks a PROGRAMMANAGER-SON to work under general supervision, the ProgramManager (PM) supports the Project Director and orchestrates day-to-day operations for the UAB Rural Maternity and Obstetrics Management Strategies (R-MOMS) program.
The PM coordinates multi-partner activities across the Alabama Department of Public Health (ADPH) districts; manages governance processes and meeting cadences; advances partner onboarding and agreements (MOUs/DSAs); supports deployment of maternal health services and leads data and reporting workflows.
Responsibilities include logistics, budgeting support and reconciliation, procurement, materials development, communications, and compliance (HIPAA/IRB).
Monitors and reports grant activities in accordance with the RMDC work plan and deadlines.
The PM maintains audit-ready documentation and prepares routine sponsor (e.
g.
, HRSA) reports.
This is not a remote position.
After 6 months, there is an option for 1 day/week remote work.
RESPONSIBILITIES:1) Program Operations & Logistics• Stand up and maintain weekly internal huddles; develop agendas, minutes, decisions, and action logs.
• Manage calendars, meeting logistics, and documentation for RMOMS meetings.
• Coordinate travel and reimbursements; handle procurements and requisitions in alignment with sponsor and university policy.
• Maintain a central repository (e.
g.
, Teams/SharePoint) with version control for all program artifacts.
2) Partnerships, Governance & Agreements• Manage partner onboarding, contact lists, and the MOU/DSA pipeline; coordinate with community partners to secure timely signatures.
• Support drafting, review, and implementation of R-MOMS governance artifacts (MOUs, DUAs, and SOPs), including meeting cadence, voting, and quorum processes.
• Plan and execute orientation sessions for consortium and clinical partners; maintain attendance and training records.
3) Data, Evaluation & Reporting• In coordination with the evaluation personnel, design of the minimum dataset (services, referrals, outcomes) and the data flow across UAB/ADPH/partners; support repository build and pilot testing.
• Schedule and document data quality checks (completeness, accuracy, timeliness); maintain data dictionaries and update schedules.
• Assist the Project Director with preparing monthly/quarterly dashboards and narrative summaries; compile sponsor reports (e.
g.
, HRSA quarterly/annual), ensuring timely submission and PD review/approval.
• Support IRB submissions as needed and shepherd data-sharing agreements through legal/IT review.
4) Service Integration & Referral Workflows• Coordinate cross-organization workflows among NFP of Greater Alabama, Mobile Health Services, and community partners; maintain quick-reference guides and named points-of-contact.
• Track adoption, throughput, and feedback; facilitate rapid-cycle improvements in referral and follow-up processes.
• Organize outreach calendars and community engagement events in collaboration with partners.
5) Fiscal Stewardship & Compliance• Assist with budget tracking and reconciliation; monitor allowability, spending forecasts, and variance explanations; maintain audit-ready files.
• Prepare and route purchase orders, contracts, and vendor payments per policy; coordinate travel authorizations and reimbursements.
• Ensure adherence to University and sponsor policies; uphold HIPAA/FERPA requirements and maintain participant confidentiality and data security.
• Maintain a risk/issue log; escalate barriers promptly and document resolutions.
6) Communications & Materials• Draft project briefs, partner updates, orientation materials, and slide decks; maintain a shared style and file-naming convention.
• Support abstracts, presentations, and publications developed by the project team.
• Serve as a professional, responsive point-of-contact for partners, stakeholders, and vendors.
7) Other Duties• Perform other related duties as directed to support the missions of the School of Nursing and the R-MOMS program.
(Annual Salary: $45,395 - $73,770) Qualifications Bachelor's degree in a related field public health, nursing, health administration, social work, or a closely related field and three (3) years of related experience required.
Work experience may NOT substitute for education requirement.
Master's degree preferred and at least three (3) years of progressively responsible program or project coordination experience in health, public health, or community-based initiatives, ideally on HRSA or state-funded projects.
Should demonstrate the ability to facilitate multi-stakeholder meetings, develop SOPs, and manage MOUs and other agreements.
Proficiency with Microsoft 365 (Excel, PowerPoint, Word, Outlook, Teams/SharePoint) is required, along with comfort using project tools such as Smartsheet or Asana and data tools such as REDCap or Qualtrics.
Strong analytic skills, including pivot tables and charts, and experience producing concise dashboards; SPSS or other analytic software experience is not required but beneficial to role.
Excellent written and verbal communication, interpersonal effectiveness, organization, time management, attention to detail, and initiative are expected.
Candidates must understand HIPAA and human-subjects protections and be able to complete CITI training within (30) days of hire.
They must have a valid driver's license and be able to travel across rural Alabama (up to approximately 35%).
Preferred applicants will have experience in maternal-child health and/or rural health systems; familiarity with ADPH operations, Medicaid referral and reimbursement pathways, mobile health services, and nurse home-visiting programs (e.
g.
, NFP); and a track record of preparing federal or state grant reports and maintaining audit-ready documentation.
Success in this role requires equity- and community-centered practice with cultural humility; strong stakeholder engagement and relationship management; systems thinking and continuous quality improvement; data-informed decision-making and problem solving; and consistent professionalism, accountability, and ethical conduct.
Ethical conduct is a fundamental expectation for every UAB community member.
All employees must abide by the standards of behavior outlined in the UAB Enterprise Code of Conduct and complete required training upon hire.
Behaviors inconsistent with the Code may result in appropriate consequences.
All duties will be conducted in compliance with University and sponsor policies and applicable laws and regulations, including HIPAA/FERPA and human-subjects protections.
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status.
As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates.
Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator.
The Title IX notice of nondiscrimination is located at uab.
edu/titleix.
Primary Location: UniversityJob Category: Clerical & AdministrativeOrganization: 343007000 Nursing Acute, Chronic & Continuing CareEmployee Status: RegularShift: Day/1st ShiftWork Arrangement (final schedule to be determined by the department/hiring manager): Onsite