Will call clerk vs lead clerk

The differences between will call clerks and lead clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a will call clerk and a lead clerk. Additionally, a lead clerk has an average salary of $35,109, which is higher than the $32,299 average annual salary of a will call clerk.

The top three skills for a will call clerk include phone calls, customer service and patients. The most important skills for a lead clerk are basic math, cleanliness, and math.

Will call clerk vs lead clerk overview

	Will Call Clerk	Lead Clerk
Yearly salary	$32,299	$35,109
Hourly rate	$15.53	$16.88
Growth rate	-5%	-5%
Number of jobs	73,398	73,715
Job satisfaction	-	5
Most common degree	High School Diploma, 29%	Bachelor's Degree, 32%
Average age	47	47
Years of experience	2	2

Will call clerk vs lead clerk salary

Will call clerks and lead clerks have different pay scales, as shown below.

	Will Call Clerk	Lead Clerk
Average salary	$32,299	$35,109
Salary range	Between $26,000 And $39,000	Between $28,000 And $43,000
Highest paying City	-	Bakersfield, CA
Highest paying state	-	California
Best paying company	-	Harrington Raceway & Casino
Best paying industry	-	Professional

Differences between will call clerk and lead clerk education

There are a few differences between a will call clerk and a lead clerk in terms of educational background:

	Will Call Clerk	Lead Clerk
Most common degree	High School Diploma, 29%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Will call clerk vs lead clerk demographics

Here are the differences between will call clerks' and lead clerks' demographics:

	Will Call Clerk	Lead Clerk
Average age	47	47
Gender ratio	Male, 26.0% Female, 74.0%	Male, 33.7% Female, 66.3%
Race ratio	Black or African American, 9.4% Unknown, 4.5% Hispanic or Latino, 24.2% Asian, 6.2% White, 54.7% American Indian and Alaska Native, 1.0%	Black or African American, 9.7% Unknown, 4.4% Hispanic or Latino, 21.1% Asian, 7.0% White, 56.8% American Indian and Alaska Native, 1.0%
LGBT Percentage	6%	6%

Differences between will call clerk and lead clerk duties and responsibilities

Will call clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Obtain verification from providers that are billing claims in accordance with HIPAA and state regulations.
Verify Medi-cal and additional government plans prior to patient attending appointment.

Lead clerk example responsibilities.

Manage schedule and payroll by using specific management software.
Manage orthopedic accounts regarding payment posting through IDX medical systems.
Promote excellent customer service, cleanliness and customer satisfaction.
Train and develop associates on POS system.
Maintain a thorough knowledge of POS and database management software.
Support retail and payroll departments as needed by filling in during absences or when workload is high.

Will call clerk vs lead clerk skills

Common will call clerk skills

Phone Calls, 18%
Customer Service, 13%
Patients, 11%
Scheduling Appointments, 10%
Customer Calls, 7%
HIPAA, 6%

Common lead clerk skills

Basic Math, 26%
Cleanliness, 10%
Math, 10%
Customer Complaints, 7%
Customer Service, 6%
Store Operations, 6%