Account services representative vs client representative

The differences between account services representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account services representative and a client representative. Additionally, a client representative has an average salary of $41,785, which is higher than the $32,467 average annual salary of an account services representative.

The top three skills for an account services representative include customer satisfaction, work ethic and technical support. The most important skills for a client representative are customer service, phone calls, and client accounts.

Account services representative vs client representative overview

	Account Services Representative	Client Representative
Yearly salary	$32,467	$41,785
Hourly rate	$15.61	$20.09
Growth rate	-4%	-4%
Number of jobs	319,445	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

What does an account services representative do?

An account services representative is responsible for responding to the customers' inquiries and concerns regarding their financial accounts and statements. Account services representatives also offer new products and services from the financial institution, handling customers' complaints, assist in developing marketing strategies and promotional offers, and identify business opportunities to generate more revenues and attract potential clients. An account services representative must have excellent communication and customer service skills, processing their financial transactions, and resolve billing discrepancies.

What does a client representative do?

Client Representatives are professionals who work on behalf of their clients. They coordinate with external parties with which their clients are involved. They represent their clients during meetings and appointments when their clients are not available. Client Representatives should have a background related to the business that their clients are involved in. This would help them catch up with conversations. They are expected to act as if they are the client themselves. They must act within the client's best interest at all times. As such, they should be familiar with their clients' interests and needs.

Account services representative vs client representative salary

Account services representatives and client representatives have different pay scales, as shown below.

	Account Services Representative	Client Representative
Average salary	$32,467	$41,785
Salary range	Between $25,000 And $40,000	Between $28,000 And $60,000
Highest paying City	San Jose, CA	New York, NY
Highest paying state	Alaska	New York
Best paying company	Schneider Electric Industrial Services	IBM
Best paying industry	Automotive	Technology

Differences between account services representative and client representative education

There are a few differences between an account services representative and a client representative in terms of educational background:

	Account Services Representative	Client Representative
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Account services representative vs client representative demographics

Here are the differences between account services representatives' and client representatives' demographics:

	Account Services Representative	Client Representative
Average age	40	40
Gender ratio	Male, 35.5% Female, 64.5%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 19.1% Asian, 6.7% White, 55.6% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between account services representative and client representative duties and responsibilities

Account services representative example responsibilities.

Note: EDI is media loader design to automate conversion from p.c.
Manage participants in classroom and OJT training to ensure they are successful and any barriers to completion are immediately addressed.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Coordinate services for new software clients to help ensure efficient implementation of EDI software.
Process HIPAA system configuration and implementation.
Review medical documentation and consult with healthcare providers when documentation are inadequate for coding purpose.

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Account services representative vs client representative skills

Common account services representative skills

Customer Satisfaction, 12%
Work Ethic, 11%
Technical Support, 10%
Customer Support, 7%
Account Services, 6%
Patients, 5%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

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Account Services Representative
Account Services Representative vs Client Representative

Updated January 8, 2025

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