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Account services representative vs player services representative

The differences between account services representatives and player services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account services representative and a player services representative. Additionally, an account services representative has an average salary of $32,467, which is higher than the $28,843 average annual salary of a player services representative.

The top three skills for an account services representative include customer satisfaction, work ethic and technical support. The most important skills for a player services representative are guest service, data entry, and customer service.

Account services representative vs player services representative overview

Account Services RepresentativePlayer Services Representative
Yearly salary$32,467$28,843
Hourly rate$15.61$13.87
Growth rate-4%-4%
Number of jobs319,445218,951
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 35%
Average age4040
Years of experience1212

What does an account services representative do?

An account services representative is responsible for responding to the customers' inquiries and concerns regarding their financial accounts and statements. Account services representatives also offer new products and services from the financial institution, handling customers' complaints, assist in developing marketing strategies and promotional offers, and identify business opportunities to generate more revenues and attract potential clients. An account services representative must have excellent communication and customer service skills, processing their financial transactions, and resolve billing discrepancies.

What does a player services representative do?

Player service representatives enjoy a salary of around $36K per year and must have high school diplomas or bachelor's degrees. They provide the main links between a football team's locker room and unions in meetings. They are also responsible for encouraging the use of funds, and they are elected every two years.

Account services representative vs player services representative salary

Account services representatives and player services representatives have different pay scales, as shown below.

Account Services RepresentativePlayer Services Representative
Average salary$32,467$28,843
Salary rangeBetween $25,000 And $40,000Between $22,000 And $36,000
Highest paying CitySan Jose, CASacramento, CA
Highest paying stateAlaskaMassachusetts
Best paying companySchneider Electric Industrial ServicesDiablo Country Club
Best paying industryAutomotiveHospitality

Differences between account services representative and player services representative education

There are a few differences between an account services representative and a player services representative in terms of educational background:

Account Services RepresentativePlayer Services Representative
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common college--

Account services representative vs player services representative demographics

Here are the differences between account services representatives' and player services representatives' demographics:

Account Services RepresentativePlayer Services Representative
Average age4040
Gender ratioMale, 35.5% Female, 64.5%Male, 35.6% Female, 64.4%
Race ratioBlack or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 19.1% Asian, 6.7% White, 55.6% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 5.8% Hispanic or Latino, 20.6% Asian, 6.6% White, 56.0% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between account services representative and player services representative duties and responsibilities

Account services representative example responsibilities.

  • Note: EDI is media loader design to automate conversion from p.c.
  • Manage participants in classroom and OJT training to ensure they are successful and any barriers to completion are immediately addressed.
  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Coordinate services for new software clients to help ensure efficient implementation of EDI software.
  • Process HIPAA system configuration and implementation.
  • Review medical documentation and consult with healthcare providers when documentation are inadequate for coding purpose.
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Player services representative example responsibilities.

  • Maintain relationships with premium level player-base through telemarketing and event marketing to ensure property gaming revenue goals are achieve and exceed.
  • Experience with AS400 systems, CMS and LMS.
  • Assist seniors on their Medicare coverage and premiums.
  • Review and maintain DMV policy and procedure manual.
  • Operate a POS system to process and itemize admissions.
  • Serve as subject matter expert for transportation master data integrity in TMS.
  • Show more

Account services representative vs player services representative skills

Common account services representative skills
  • Customer Satisfaction, 12%
  • Work Ethic, 11%
  • Technical Support, 10%
  • Customer Support, 7%
  • Account Services, 6%
  • Patients, 5%
Common player services representative skills
  • Guest Service, 15%
  • Data Entry, 11%
  • Customer Service, 9%
  • Casino Floor, 8%
  • Reservations, 6%
  • Excellent Guest, 6%

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