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The differences between account support representatives and associate sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an account support representative and an associate sales representative. Additionally, an associate sales representative has an average salary of $51,007, which is higher than the $38,796 average annual salary of an account support representative.
The top three skills for an account support representative include customer service, account support and powerpoint. The most important skills for an associate sales representative are work ethic, patients, and product knowledge.
| Account Support Representative | Associate Sales Representative | |
| Yearly salary | $38,796 | $51,007 |
| Hourly rate | $18.65 | $24.52 |
| Growth rate | 4% | 4% |
| Number of jobs | 211,843 | 333,049 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 59% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
An account support representative is the primary contact person handling a customer's account. This person's responsibility is to cater to the account owner's inquiries, answer all questions, troubleshoot minor problems when capable of resolving them, and escalate severe issues to supervisors for immediate action. The account support representative needs to have good communication skills and keen listening abilities. It is imperative for an account support representative to understand the client's needs and to provide them the support they require to establish trust and confidence.
The duties of an associate sales representative depend on one's line of work or industry of employment. Their responsibilities typically revolve around reaching out to clients through calls or door-to-door visits, offering products and services, collecting payments, addressing issues and concerns, and performing corrective measures when necessary. An associate sales representative often has a quota and deadline to reach; therefore, it is essential to be sales driven and goal-oriented. Furthermore, one must adhere to the policies and regulations of the company.
Account support representatives and associate sales representatives have different pay scales, as shown below.
| Account Support Representative | Associate Sales Representative | |
| Average salary | $38,796 | $51,007 |
| Salary range | Between $25,000 And $59,000 | Between $37,000 And $68,000 |
| Highest paying City | Marshfield, MA | Boston, MA |
| Highest paying state | New Jersey | Massachusetts |
| Best paying company | Amphenol | Verint |
| Best paying industry | Finance | Health Care |
There are a few differences between an account support representative and an associate sales representative in terms of educational background:
| Account Support Representative | Associate Sales Representative | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | SUNY College of Technology at Alfred |
Here are the differences between account support representatives' and associate sales representatives' demographics:
| Account Support Representative | Associate Sales Representative | |
| Average age | 47 | 47 |
| Gender ratio | Male, 38.2% Female, 61.8% | Male, 50.8% Female, 49.2% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.4% Asian, 5.2% White, 72.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |