Administrative services director vs service director

The differences between administrative services directors and service directors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an administrative services director, becoming a service director takes usually requires 4-6 years. Additionally, a service director has an average salary of $114,981, which is higher than the $78,864 average annual salary of an administrative services director.

The top three skills for an administrative services director include patients, patient care and human resources. The most important skills for a service director are patients, healthcare, and patient care.

Administrative services director vs service director overview

	Administrative Services Director	Service Director
Yearly salary	$78,864	$114,981
Hourly rate	$37.92	$55.28
Growth rate	7%	28%
Number of jobs	108,975	64,277
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 59%
Average age	50	47
Years of experience	2	6

What does an administrative services director do?

An administrative services director spearheads and oversees the daily administrative operations of a company. They have the authority to set goals and guidelines, establish budgets and timelines, liaise with internal and external parties, negotiate contracts, delegate responsibilities and funds among managers, and supervise the hiring and training of staff. Moreover, as the administrative services director, it is essential to lead and encourage teams to reach goals, all while implementing the company's policies and regulations, developing new ones as needed.

What does a service director do?

A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

Administrative services director vs service director salary

Administrative services directors and service directors have different pay scales, as shown below.

	Administrative Services Director	Service Director
Average salary	$78,864	$114,981
Salary range	Between $51,000 And $121,000	Between $70,000 And $188,000
Highest paying City	New York, NY	San Francisco, CA
Highest paying state	New Jersey	California
Best paying company	Hughes	Mayo Clinic
Best paying industry	Health Care	Technology

Differences between administrative services director and service director education

There are a few differences between an administrative services director and a service director in terms of educational background:

	Administrative Services Director	Service Director
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Administrative services director vs service director demographics

Here are the differences between administrative services directors' and service directors' demographics:

	Administrative Services Director	Service Director
Average age	50	47
Gender ratio	Male, 37.8% Female, 62.2%	Male, 57.2% Female, 42.8%
Race ratio	Black or African American, 10.0% Unknown, 4.3% Hispanic or Latino, 13.8% Asian, 4.3% White, 67.2% American Indian and Alaska Native, 0.5%	Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	5%	12%

Differences between administrative services director and service director duties and responsibilities

Administrative services director example responsibilities.

Manage projects for building satellite offices, agent offices, mailroom, and fleet management for all company cars
Organize and direct clinical operations for patients receiving private duty nursing and intermittent home care services working with multiple funding sources.
Maintain an update knowledge of healthcare industry medical coding, AMA and federal guidelines and medical terminology.
Monitor, review, and approve results of internal and external surveys conduct by the QA department and report on findings.
Track disability and FMLA cases on a daily basis.
Organize QuickBooks base accounting and all necessary vendor services.

Service director example responsibilities.

Lead and manage implementation and customization of SharePoint to replace legacy document approval system and document filing system.
Lead the training program for child psychiatry residents.
Manage social medias (Weibo, Facebook and etc . )
Assist in managing client accounts by managing HVAC alignments and ensuring contractual requirements are meet.
Manage a staff of 280 FTE s and a management team of 6 in a union environment.
Manage all daily operations, both clinical and support, during and after Medicare trials to ensure long-term business viability.

Administrative services director vs service director skills

Common administrative services director skills

Patients, 17%
Patient Care, 15%
Human Resources, 6%
Service Line, 5%
Payroll, 3%
Health System, 3%

Common service director skills

Patients, 12%
Healthcare, 10%
Patient Care, 10%
Customer Service, 9%
Oversight, 5%
Surgery, 4%

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Administrative Services Director
Administrative Services Director vs Service Director

Updated January 8, 2025

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