Advanced technical specialist vs support specialist

Differences between advanced technical specialist and support specialist duties and responsibilities

Advanced technical specialist example responsibilities.

• Manage, organize and facilitate PRI projects, ensuring services are delivered to specification, on time and within budget.
• Audit engineering designs, manage schedules, review BOMs, and rectify engineering design problems on 3D models and 2D drawings.
• Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
• Work with DB2 to handle user access.
• Configure RDP for remote desktop (remote desktop deployment) for VPN users.
• Repair and upgrade all the PCB down to component level for the testing equipments on the manufacturing lines.
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Support specialist example responsibilities.

• Manage project SharePoint site for the purpose of supporting ongoing collaboration
• Provide Cerner CPOE learning support to physicians.
• Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
• Participate in inventory taking process and maintain stockroom organization and cleanliness.
• Create and maintain a database of ACH clients.
• Configure, setup VPN connections, remote access.
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