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The differences between advanced technical supports and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an advanced technical support and an administrative technical support. Additionally, an advanced technical support has an average salary of $92,296, which is higher than the $46,753 average annual salary of an administrative technical support.
The top three skills for an advanced technical support include customer service, technical troubleshooting and inbound calls. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.
| Advanced Technical Support | Administrative Technical Support | |
| Yearly salary | $92,296 | $46,753 |
| Hourly rate | $44.37 | $22.48 |
| Growth rate | 10% | 10% |
| Number of jobs | 130,649 | 186,858 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 31% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Advanced technical supports and administrative technical supports have different pay scales, as shown below.
| Advanced Technical Support | Administrative Technical Support | |
| Average salary | $92,296 | $46,753 |
| Salary range | Between $63,000 And $134,000 | Between $29,000 And $75,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New Jersey |
| Best paying company | - | AIG |
| Best paying industry | - | - |
There are a few differences between an advanced technical support and an administrative technical support in terms of educational background:
| Advanced Technical Support | Administrative Technical Support | |
| Most common degree | Bachelor's Degree, 31% | Bachelor's Degree, 52% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between advanced technical supports' and administrative technical supports' demographics:
| Advanced Technical Support | Administrative Technical Support | |
| Average age | 42 | 42 |
| Gender ratio | Male, 58.6% Female, 41.4% | Male, 67.6% Female, 32.4% |
| Race ratio | Black or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 17.0% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |