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The differences between asset management specialists and service support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an asset management specialist and a service support specialist. Additionally, an asset management specialist has an average salary of $75,109, which is higher than the $43,538 average annual salary of a service support specialist.
The top three skills for an asset management specialist include asset management, sharepoint and ITIL. The most important skills for a service support specialist are customer service, support services, and social work.
| Asset Management Specialist | Service Support Specialist | |
| Yearly salary | $75,109 | $43,538 |
| Hourly rate | $36.11 | $20.93 |
| Growth rate | 10% | 10% |
| Number of jobs | 113,205 | 125,209 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Asset Management Specialists direct the growth management of overall system information technology value including maintenance and investment, inventory monitoring, and allocation of hardware and software. They are in charge of the everyday and long-term tactical management of technology-related hardware and software inside the organization. Their duties include planning, observing, and recording software permit and hardware assets to make certain vendors' contacts are complied with. They also design and execute procedures for monitoring systems assets to direct quality control in their entire lifecycles.
A service support specialist's role is to assist clients by addressing and resolving their inquiries, concerns, and complaints. Their responsibilities typically revolve around responding to calls and correspondence, troubleshooting, analyzing customer needs, identifying the root of issues, and providing the necessary corrective measures, all to ensure efficiency and client satisfaction. There are also instances when they must perform follow-up calls, offer products and services, process payments, and even manage accounts. Furthermore, as a service support analyst, it is essential to engage with clients in a friendly yet professional approach, in adherence to the company's policies and regulations.
Asset management specialists and service support specialists have different pay scales, as shown below.
| Asset Management Specialist | Service Support Specialist | |
| Average salary | $75,109 | $43,538 |
| Salary range | Between $46,000 And $121,000 | Between $26,000 And $72,000 |
| Highest paying City | Paramus, NJ | New York, NY |
| Highest paying state | New Jersey | Connecticut |
| Best paying company | Enbridge | Cheniere Energy |
| Best paying industry | Technology | Technology |
There are a few differences between an asset management specialist and a service support specialist in terms of educational background:
| Asset Management Specialist | Service Support Specialist | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 50% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between asset management specialists' and service support specialists' demographics:
| Asset Management Specialist | Service Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 55.5% Female, 44.5% | Male, 39.2% Female, 60.8% |
| Race ratio | Black or African American, 13.0% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.2% White, 55.0% American Indian and Alaska Native, 0.4% | Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.6% White, 56.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |