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Asset management specialist vs services desk technician

The differences between asset management specialists and services desk technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an asset management specialist and a services desk technician. Additionally, an asset management specialist has an average salary of $75,109, which is higher than the $42,123 average annual salary of a services desk technician.

The top three skills for an asset management specialist include asset management, sharepoint and ITIL. The most important skills for a services desk technician are service desk, customer service, and troubleshoot.

Asset management specialist vs services desk technician overview

Asset Management SpecialistServices Desk Technician
Yearly salary$75,109$42,123
Hourly rate$36.11$20.25
Growth rate10%10%
Number of jobs113,205145,853
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 46%
Average age4242
Years of experience22

What does an asset management specialist do?

Asset Management Specialists direct the growth management of overall system information technology value including maintenance and investment, inventory monitoring, and allocation of hardware and software. They are in charge of the everyday and long-term tactical management of technology-related hardware and software inside the organization. Their duties include planning, observing, and recording software permit and hardware assets to make certain vendors' contacts are complied with. They also design and execute procedures for monitoring systems assets to direct quality control in their entire lifecycles.

What does a services desk technician do?

Service Desk Technicians are technicians who specialize in providing support to clients. They are usually in fields related to information technology, and they provide technical support to the employees of the organization. They usually help clients in installing, updating, repairing, or maintaining technical components. They are technology-savvy and should be able to communicate well. Most of the time, Service Desk Technicians are contacted through phone calls and thus should be able to guide callers over the phone. They are also expected to be patient and to be customer service-oriented.

Asset management specialist vs services desk technician salary

Asset management specialists and services desk technicians have different pay scales, as shown below.

Asset Management SpecialistServices Desk Technician
Average salary$75,109$42,123
Salary rangeBetween $46,000 And $121,000Between $31,000 And $55,000
Highest paying CityParamus, NJNew York, NY
Highest paying stateNew JerseyNew York
Best paying companyEnbridgeForum Energy Technologies
Best paying industryTechnologyGovernment

Differences between asset management specialist and services desk technician education

There are a few differences between an asset management specialist and a services desk technician in terms of educational background:

Asset Management SpecialistServices Desk Technician
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 46%
Most common majorBusinessInformation Technology
Most common collegeStanford UniversityUniversity of Pennsylvania

Asset management specialist vs services desk technician demographics

Here are the differences between asset management specialists' and services desk technicians' demographics:

Asset Management SpecialistServices Desk Technician
Average age4242
Gender ratioMale, 55.5% Female, 44.5%Male, 79.0% Female, 21.0%
Race ratioBlack or African American, 13.0% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.2% White, 55.0% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between asset management specialist and services desk technician duties and responsibilities

Asset management specialist example responsibilities.

  • Manage assets information through the remedy database.
  • Conduct daily safety audits and MSDS training to comply with OSHA.
  • Monitored/tracked assets in the AHB CMDB from inception to the end of lifecycle.
  • Conduct weekly reviews to ensure compliance with local, state, and federal regulations, including OSHA.
  • Serve as order administration support and process all channel type orders, direct orders, and EDI orders.
  • Help identify aging goods, and establish RMA process with hard drive vendors recouping costs on damage receivables.
  • Show more

Services desk technician example responsibilities.

  • Recognize for ability to achieve SLA's while driving down incident resolution time and improving customer satisfaction
  • Deploy new workstations and printers, installing operating systems, applications, and drivers, and configuring network properties and hardware.
  • Provide general technical support and troubleshoot desktop systems and software.
  • Assist users with proper management of schedule SCCM push updates.
  • Assist coworkers trough troubleshooting windows and mac Scottsdale, AZ operating systems.
  • Provide assistance, troubleshoot, upgrade and install PC hardware, software and peripherals.
  • Show more

Asset management specialist vs services desk technician skills

Common asset management specialist skills
  • Asset Management, 24%
  • SharePoint, 8%
  • ITIL, 8%
  • Data Integrity, 7%
  • Portfolio, 5%
  • Management System, 3%
Common services desk technician skills
  • Service Desk, 15%
  • Customer Service, 14%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • ITIL, 3%
  • Phone Calls, 2%

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