Benefit specialist jobs in Jackson, MS

Jackson State University is Mississippi's Urban University and has been designated as a "high research activity" institution by the Carnegie Foundation.We are committed to working together for our mission to provide quality teaching, research, and service at the baccalaureate, master, specialist, and doctoral levels to diverse populations of students and communities using various modalities to ensure that they are technologically-advanced, ethical, and global leaders who think critically and can address societal problems and compete effectively. JSU invites you to join our creative, diverse, and energizing University that unites faculty, staff, and students as One JSU! The Division of Human Resources is accepting applications for its Benefits Manager position. The Benefits Manager is responsible for the strategic planning, design, implementation, communication, compliance, and administration of the employee benefit programs. This includes health, dental, vision, life insurance, disability, retirement plans, and leave policies. The Benefits Manager ensures that the programs support the organization's objectives and are compliant with legal requirements. Examples of Duties * Design and manage the organization's benefits strategy in alignment with the overall HR and University goals. * Administer benefit programs, including enrollment, claims resolution, change reporting, and ensuring proper recordkeeping. * Recommend plan changes or new benefit offerings based on analysis and research. * Work with vendors and consultants to ensure best-in-class service and plan performance. * Lead annual open enrollment processes, including communications, presentations, and system updates. * Ensure compliance with federal, state, and local benefits laws and regulations (e.g., ERISA, HIPAA, COBRA, FMLA, ACA). * Manage vendor relationships and oversee service level agreements and performance. * Develop and maintain communication materials to promote understanding and engagement with benefits programs. * Manage Benefits team to ensure accurate data and timely processing. * Handle escalated employee inquiries and resolve benefits issues with empathy and efficiency. * Perform other duties as assigned. Typical Qualifications * Bachelor's degree in Human Resources, Business Administration, or a related field. * Five plus (5+) years of experience in employee benefits administration, with at least two years in a leadership or managerial role. * Strong knowledge of benefits regulations, plan design, and industry best practices. * Experience managing vendor relationships. * Excellent communication, organizational, and analytical skills. * Proficiency in HRIS systems and benefits administration platforms (e.g., Banner SaaS, UKG, etc.). * Ability to handle confidential information with discretion.

About Us Irby Construction Company has been building infrastructure for the power industry for more than 75 years. Our business values and performance-driven mindset guide our actions. Our approach to work starts with safety, puts people first, seeks to innovate, and promises to perform. Irby is proud of its inclusive work environment, family-oriented culture, excellent benefits, and clear pathways for career growth. We strive to provide every employee with clear expectations and opportunities for advancement. What's more, Irby has long long-valued tenure. In fact, many of our executive leaders started with Irby early in their careers and in the field. When you join our team, you join an established firm, with a culture centered around its people. Teamwork is how we work. There is no other way. Pride is ever-present inside our offices and the bond of brotherhood runs strong among our crews. Irby Construction is a wholly-owned subsidiary of Quanta Services. That means team Irby gets the benefits of the company culture we're known for along with the stability and resources of a Fortune 500 organization. (NYSE: PWR). Build your career at Irby Construction. About this Role The Benefits Coordinator is responsible for administering employee benefit programs, managing leave of absence requests, and responding to unemployment claims. This role ensures compliance with federal, state, and company policies while providing exceptional support to employees. The Benefits Coordinator collaborates closely with HR, payroll, and external vendors to deliver accurate and timely benefit administration. What You'll Do Duties/Responsibilities Administer group health, life, dental, medical, accident, disability insurance, EAP, and 401(k) plans. Manage all aspects of benefits processes, including enrollments, COBRA, terminations, changes, beneficiaries, disability, death claims, rollovers, benefit claim issues, and compliance testing. Initiate benefits such as disability and life insurance when necessary. Present benefit offerings during new employee orientation and assist employees with enrollment. Review monthly insurance billings and reconcile discrepancies. Manage weekly payroll/benefits reporting (JDE and Fidelity error reporting). Facilitate annual benefits enrollment. Prepare and distribute informational materials, such as orientation presentations, to ensure employees understand benefit programs. Administer the FMLA process, including eligibility, documentation, tracking, and compliance with federal and state laws. Manage unemployment claims, including timely responses, documentation collection, and representation at hearings when required. Support HR by assisting with HRIS data entry (e.g., new hire setup). Perform other duties as assigned. What You'll Bring Education & Experience 2-4 years of experience in benefits administration or related HR functions. Strong oral and written communication skills. Proficiency in Microsoft Word, Excel, and benefits enrollment databases. Knowledge of company policies/procedures and benefits packages, or ability to learn quickly. Strong organizational and time management skills with the ability to meet deadlines. Ability to handle sensitive or stressful employee situations with professionalism. Spanish language skills a plus but not required. Skills & Competencies Detail-oriented and analytical with strong problem-solving abilities. Customer service mindset, ensuring employees receive accurate and timely assistance. Ability to work collaboratively across HR, payroll, and external vendors. Commitment to confidentiality and compliance with applicable laws and regulations. Physical Requirements This position is primarily sedentary and requires prolonged periods of sitting at a desk and working on a computer. The employee may occasionally be required to stand, walk, reach, bend, or lift items weighing up to 15 pounds. Frequent use of hands and fingers is required for data entry, document preparation, and computer use. The role requires the ability to communicate clearly in person, virtually, and over the phone. Specific vision abilities required include close vision to prepare and analyze data, read reports, and work on a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. What You'll Get Medical Dental Vision 401K Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.

Company TSMC Arizona Corporation Career Area Human Resources Posted Oct 27, 2025 Benefits Specialist - Health and Welfare At TSMC Arizona, brilliance can ignite a world of innovation and launch a promising future. The world's most brilliant innovators entrust us to transform their ideas into world-changing products that impact millions of lives. If you have the same passion to pursue excellence, you will find your fit here. TSMC Arizona is looking for a Benefits Specialist of Health & Welfare to join our 4-nanometer fab, located in sunny Phoenix, Arizona. As a Benefits Specialist, you will demonstrate a strong sense of reliability and enthusiasm and will possess an attitude that embodies our core values - Integrity, Commitment, Innovation and Customer Trust. We need a team player who is ready to run in this fast-paced, scaling environment. TSMC Arizona's Benefits function is largely responsible for enabling the organization to competitively attract and retain top-level semiconductor talent. Your main responsibilities include: * Conducts research and contributes input as an active team member to the long-term benefits strategy for the organization to provide cost-effective benefit programs that provide a competitive advantage in the attraction and retention of talent. * Provides daily support to answer benefit inquiries from all U.S. team members, including Taiwan training assignees. Be a subject-matter expert on medical, dental, vision, life and AD&D, disability, FSA, Voluntary benefits, EAP and wellness, COBRA, paid-time-off (PTO), and Holidays. * Partners with broker(s) and other vendors to conduct quarterly and annual reviews of the company's benefit plans and provide recommendations for plan changes to balance competitiveness with fiscal responsibility, ensuring alignment with the Benefits Strategy. * Manages annual benefit open enrollment process, communication, and family benefits fair. * Reconciles and processes plan invoices ensuring vendors are paid on time. * Partners with Payroll, Finance, Legal, and other HR team members to effectively deliver benefits design and provide benefits-related support, training, and reporting as needed. Collaborates with HQ to gather input and inform. * Manages vendor relationships and automated vendor files to ensure eligibility and enrollment is being successfully reported and updated. * Participates in benefits-related New Hire and Relocation activities, including bi-weekly benefits presentations. * Responsible for updating, maintaining, and posting benefit plan policies and procedures. * Responds to medical support notices (QMSCOs). * Ensures benefit plan compliance with ERISA, COBRA, ACA, HIPAA, Section 125, HSA rules, and other benefit regulatory requirements including FSA Non-Discrimination Testing processes and procedures. * Responsible for sourcing Leave Administration support and supporting LOA case management, as needed. * Is a team player, a quick learner, and is not afraid of the challenges that come with a fast paced, fast growth company. General Requirements & Capabilities: * Minimum of five (5) years program management level experience of self-funded and fully insured Health & Welfare benefit programs; including new benefit plan and vendor implementations. * Comfortable working in a fast-paced startup culture - comfort with ambiguity and continuous problem solving. * Demonstrated ability to lead multiple projects, manage multiple vendors, as well as prioritize day-to-day tasks and responsibilities. * Works cooperatively and positively with fellow team members and vendors. * Comprehensive understanding of applicable health and welfare compliance regulations. * Demonstrates initiative, critical thinking, and the ability to manage own time, coupled with the ability to shift tasks as priorities change. * Creative with problem-solving and is solution and detail oriented. * Strong written, verbal, and presentation skills to effectively communicate benefit information at all levels. * Maintains confidentiality and exercises good judgment with sensitive information. * Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook. * Experience with ADP is a plus. Flexibility to work extended time. Shift Expectations: * Standard work hours: Monday through Friday 9am to 6pm Application Consideration Consent: By applying to this position, I acknowledge and agree that my application and qualifications may be considered for other roles within the company. However, I reserve the right to withdraw my consent for future consideration of other roles within the company at any time. Candidates must be willing and able to work on-site at our Phoenix, Arizona facility. As a valued member of the TSMC family, we place a significant focus on your health and well-being. When you are at your best-physically, mentally, and financially-our company thrives. TSMC offers a comprehensive and competitive benefits program that includes: * Medical, Dental, and Vision Plans: Choose the options that best fit your and your family's needs. * Income-Protection Programs: Financial assistance during injury or illness. * 401(k) Retirement Savings Plan: Secure your financial future with competitive employer contributions. * Paid Time-Off Programs and Holidays: Recharge and spend quality time with loved ones. Work Location: 5088 W. Innovation Circle, Phoenix, AZ 85083 TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We encourage all qualified individuals to apply and welcome applications from diverse backgrounds and experiences. Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. If you need an accommodation as part of the application process, please contact P_************. TSMC Arizona maintains the right to change or assign other duties to this position All offers of employment are contingent upon the successful completion of TSMC Arizona's pre-employment screening process. This process may include verifying the candidate's identity, confirming legal authorization to work in the offered position's location, educational background and a comprehensive background check, where permitted by local regulations. #LI-Onsite * *

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Benefits Specialist plays a vital role within the HR team, managing and administering employee benefits programs, supporting the enrollment process, serving as a point of contact for employee inquiries, ensuring compliance with benefits regulations, and driving benefit communication and engagement. This role will support employees globally across the US, UK, Canada, and other international locations. **Responsibilities:** + Administer day-to-day benefits operations including new hire enrollments, qualifying life events, terminations, COBRA/continuation, plan changes, leave planning, and year-end/open enrollment tasks. + Serve as the primary liaison for employees regarding benefits questions (health, dental, vision, life, disability, retirement/401k, wellness programs) and ensure timely and accurate resolution. + Support the annual enrollment process and develop employee communication and education strategies to increase engagement. + Maintain benefits data integrity in HRIS systems; conduct audits of enrollment data, payroll deductions, carrier invoices, and vendor contracts. + Coordinate with vendors, brokers and consultants to manage plan renewals, negotiate service agreements and ensure cost-effectiveness and quality of services. + Develop and execute employee communications and education materials regarding benefits offerings, wellness programs, and regulatory requirements (e.g., ACA, HIPAA, ERISA). + Collaborate with Payroll, Finance, Legal and HR partners to ensure benefits programs are aligned with organizational strategy, budgeted appropriately, and compliant with laws and regulations. + Monitor benefits utilization, costs and feedback; assist in analyzing trends and recommending enhancements or new initiatives to improve engagement and value. + Ensure compliance with benefits regulations globally (e.g., ACA, ERISA, HIPAA, COBRA in the U.S., and equivalent frameworks internationally). + And other duties as assigned **Qualifications:** + Bachelor's degree in Human Resources, Business Administration, or related field. + 3-5 years of experience in benefits administration in a growing/complex organization. Experience in a global or multi-jurisdiction context is a plus. + Solid knowledge of U.S. benefits regulations (e.g., ACA, COBRA, HIPAA, ERISA) and familiarity with health, welfare, retirement benefit programs. Exposure to international benefits is a plus. + Strong analytical and organizational skills, with attention to detail in data management, audits, and vendor/plan reviews. + Excellent communication and interpersonal skills; ability to explain complex benefit concepts clearly to employees, HR partners and vendors. + Proficiency with HRIS systems, benefits administration software, spreadsheets and data reporting tools. **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** + Medical and Prescription Drug Benefits + Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) + Dental & Vision Benefits + Basic Life and AD&D Benefits + 401k Retirement Plan with Company Match + Company Paid Short & Long-Term Disability + Paid Parental Leave + Paid Time Off & Company Holidays _The expected base salary for this position ranges from $90,000 to $99,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Healthcare Workforce Academy | Full-Time | Monday - Friday (8:00 AM - 5:00 PM) | 3401 Bienville Blvd Ocean Springs, Mississippi, 39564 United States The SRHS Benefits Coordinator supports the benefit and compensation administrator and the programs outlined in both of those areas at Singing River Health System. They assist or manage, as directed, the development, implementation, maintenance, and improvement of employee benefit programs, retirement programs, and payroll administration. They build effective relationships with employees; serve as the liaison between employees and benefits providers as directed by their supervising manager; provide customer service by explaining benefits, addressing complex issues, and assisting with matters involving sensitive employee information. The Benefits Coordinator acts as a direct contact with insurers, vendors, and brokers for service issues, problem resolution, and technical support. They assist with the establishment and maintenance of policies, procedures, processes, scheduling, and reporting for the administration of SRHS benefits, retirement, and payroll. All duties are expected to be performed in accordance with Singing River Health System procedures and policies, accreditation organizations, and governing guidance and publications for health care employees. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education: High school diploma required. Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field preferred; or an equivalent combination of directly related experience. License: N/A Certifications: Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training. Experience: Two (2) years of experience in health benefits, payroll, retirement programs, or other employee benefit programs preferred. Reports to: Total Rewards Manager Supervises: None Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and travel to another facility within the SRHS service area. Work involves using repetitive motions: substantial movements of the wrists, hands, and/or fingers while operating standard office equipment such as computer keyboard copier and 10-key. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods without experiencing undue fatigue. Must be able to work flexible hours. Mental Demands: Must demonstrate keen mental faculties/assessment and decision-making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high-stress levels. Must demonstrate the ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations are required. Must have strong analytical and interpersonal skills. Must demonstrate working knowledge of federal and state legal and tax considerations including retirement plans, HIPAA, COBRA, Healthcare Reform, and other regulatory matters. Special Demands: The Benefits Coordinator must possess superior customer service skills and professional etiquette. The role requires advanced knowledge and proficiency in computers and office technology (such as telephone and fax), along with advanced skills in Microsoft Outlook, Word, Excel, and PowerPoint. Intermediate knowledge of Microsoft Access is preferred. The position requires the ability to work independently, adapt to workload demands, set priorities, and establish and achieve goals. Strong organizational, planning, and professional writing skills are essential. This role also requires travel throughout the SRHS service area; employees must provide their own transportation.

Department: Human Resources FLSA Status: Non-Exempt Annual Salary: $44,904.73 The Benefits Administrator is responsible for the administration and implementation of the various employee benefit plans such as life, health, dental, and disability insurances, pension plans, vacation, sick leave, PERS retirement information, leave of absence and worker's compensation . Essential Job Functions Essential duties and functions, pursuant to the Americans with Disabilities Act, May include the following. Other related duties may be assigned. * Administers the City's group health, dental, life, and ancillary benefits (vision, disability, supplemental life, etc.). * Administers the City's workers compensation program through coordination with the third-party administrator; manages worker's compensation claims and maintain follow up with employees, supervisors and third party administrator. * Ensures that all injury reports and worker's compensation forms are being processed in a timely manner. * Develops implements and maintains the City's policies and procedures for protecting individually identifiable health information in compliance with federal, state and local laws. * Ensures compliance with the City's privacy and security policies and procedures with regard to HIPAA. * Conducts benefits orientation and assist employees with enrolling in benefit plan (s). * Keeps on-line benefits portal up to date with personnel changes, completes benefit qualifying event changes, terminations, and inquiries. Ensuring prompt and courteous service to employees and other insured members. * Processes open enrollment benefit plan transfers. * Provides vendors appropriate documentation for life, pension, and disability benefits claims. * Evaluates and compares existing employee benefits with those of other employers by analyzing other plans, surveys, and other sources of information. * Maintain contact in person and by phone or email with insurance broker, companies, employees and beneficiaries to facilitate proper and complete utilization of benefits. * Administers Family Medical Leave Program to ensure legal compliance. * Monitors benefit eligibility for newly eligible employees. * Promotes benefits, health and wellness in the workplace, develops/sources education and resource materials (via email); facilitates wellness committee meetings and provides educational opportunities to assist employees in maintaining good health (health fairs, educational classes, etc.) * Respond to employee and dependents questions and complaints. * Provide great customer service to employees, exhibiting a high level of problem solving skills. * Interfaces with third-party administrators and brokers to resolve benefit issues, and provide guidance in policy interpretation and summary plan descriptions. * Maintains record system, including filing. Processes daily paperwork, including reports. * Meets with employees to provide them with pre-retirement estimates; completes retirement paperwork, communicates with staff from PERS regarding retirement questions/answers. * Reconciles monthly benefits billing statements for health, dental and ancillary products; vision, supplemental life, short and long term disability, etc. * Responsible for completing the US Census Bureau Health Insurance Cost Study, and various requested surveys, reporting data as requested to Centers for Medicare and Medicaid Services (CMS). * Processes all 1095Cs and checks for accuracy. Provides the Internal Revenue Service the Affordable Care Act file 1095-C on all benefit eligible employees and dependents. Knowledge, Skills and Abilities Must posses required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. * Solid knowledge of benefit principles, laws and regulations, including Affordable Care and Health Care reform. * General knowledge of Mississippi State Worker's Compensation laws and claims administration. * Ability to interpret and apply laws and regulations related to benefits and worker's compensation. * Must be experienced and sensitive to working with diverse groups of people. * Ability to establish and maintain effective working relationships at all levels in the City, with representatives from outside organizations and with citizens. * Knowledge of Microsoft Word, Power Point and Excel. * Ability to manage difficult or emotional customer situations. * Must possess exceptional customer service skills. * Possess exceptional organizational skills. * Exceptional problem resolution skills. * Demonstrates oral and written communication abilities, including presentation skills. * Is able to demonstrate consistent tact and courtesy in frequent public contact. * Effective time manager; must be able to work with deadlines and under pressure. Education and Experience Associates or Bachelor's Degree in Human Resources, business or related field from an accredited college or university. Three (3) to four (4) years of Human Resources Benefits experience. Other combination of experience and education that meet the minimum required may be substituted. Licenses or Certificates Must possess a valid Mississippi driver's license. Physical Demands and Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements include occasional lifting/carrying of 10+ pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.

The Company seeks a collaborative, creative, knowledgeable, and experienced professional for the manager, benefits. This position will require a hands-on leader will be responsible for benefits through the entire employment and post-employment lifecycle. The position will be responsible for the strategic design and implementation of national benefits programs. PRIMARY RESPONSIBILITIES: Develop and manage strategic benefits programs in line with marketing best practices and trends. Responsible for oversight of benefits programs, including recommending, implementation, support, and compliance for new and existing employee benefits programs, including but not limited to plan selection, annual renewal process, contract negotiation, benchmarking. Monitor CDC guidance and employment regulations to ensure all practices, benefits, and programs support associates' healthy and safe environment. Manages all aspects of the company's workers compensation program. Project budgets for health, welfare, and retirement plans and monitor plan performance/efficiency/costs while partnering with Finance to ensure that appropriate budget estimates and accruals are in place. Leads the annual benefits renewal process of the Benefits program and develops ongoing methods to maintain oversight, compliance, and financial governance of the benefits programs. Develops employee outreach touch points to understand employee knowledge of the benefits programs and seek ideas for new programs. Reviews and analyzes the benefits of market trends, regulations, and practices, to recommend and develop new programs and policies where appropriate. Oversees a robust and effective communication plan for employee benefits programs such as health insurance plans, 401(k), disability insurance, life insurance, and other employer-sponsored benefits plans. Manages the 401(k) audit and supports the corporate audit and defined benefit plan audits annually. Files timely 5500's and completes all other required filings and notices Responsible for compliance for all benefit programs. Leads the enrollment process for all employees. Partner with external benefits service providers to prepare communication and training materials related to benefits and benefits policies. Manage high-level relationships with third-party sources/vendors responsible for benefit services and benefit plans. Ensure that benefit plans are administered in compliance with all federal and state laws and regulations including, but not limited to ACA, ERISA, HIPAA, COBRA, IRC Section 125, and FMLA. Manage leave and disability programs, including short-term and long-term disability or other leave requests, including accommodation requests under the ADA. Utilize working knowledge of the HRIS system partnering with the HRIS Director in order to pursue projects that drive efficiencies and accuracy of data. Work in partnership with marketing team to ensure companywide communication strategies are implemented. Administer and uphold all the Company's values and policies and procedures. Continuously work towards the Company's goal and vision. ADDITONAL RESPONSIBILITIES: Remain flexible to jump in as a team member on special projects, initiatives or other assignments, as needed. Proven ability to stay abreast of market, tools, and competitive trends. Performs other related duties as assigned. EDUCATION AND TECHNICAL SKILLS: Bachelor's degree or equivalent required; MBA or advanced coursework preferred. 8+ years of experience working in benefits with progressive responsibilities and subject matter expert for benefits and retirement programs in a complex business Experience with national benefits operations and in-depth knowledge of end-to-end benefits & retirement processes Experience with a national, distributed employee population preferred. Thorough understanding of federal regulations relating to health & welfare and retirement benefits and all applicable laws relating to benefit administration, including but not limited to ERISA, FMLA, ADA, COBRA, HIPAA & Health Care Reform. Demonstrated functional knowledge of current and emerging state-of-the-art benefits and retirements plans/changes 3+ years in the health care industry highly preferred Solid Microsoft Office skills Ceridian Dayforce HCM experience preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS/COMPETENCIES: Has a proactive approach to communication and keeping stakeholders informed; Believes in personal accountability for themselves and others; Is high energy, agile and adaptable, with strong EQ and relationship-building orientation across HR and the business; able to influence at all levels; Strong written and verbal communication skills; A demonstrated ability to work with flexibility, efficiency, and diplomacy with diverse constituent groups; Strong project planning and execution skills; Systems thinker and solution-driven, with the ability to effectively problem-solve and implement process and system improvements; Demonstrated success in implementing creative methods to source and attract passive candidates at the top of their fields Experience recruiting in a high-volume environment, closing complex positions, negotiating compensation packages, and building an innovative and sustainable talent acquisition strategy. Diversity - Demonstrates knowledge of Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. + Meet or exceed company goals and metrics to guarantee the best experience for customers. + Be open and motivated by feedback and guidance to be at your best for customers. + Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. + Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training and associated support periods. + Ability to obtain information from multiple systems and relay to customers in a seamless manner. + Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. + Utilize resources and tools to accurately respond to customer inquiries. + Demonstrate a passion for the values outlined in value statements. + May perform other duties as assigned. **Job Specifications** + 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. + Highschool diploma or GED required. + Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. + A passion for helping customers and exceeding their expectations with high integrity. + Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages. + Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish. + Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. + Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. + Familiarity with Microsoft applications such as Outlook, Word, and Excel. + Intellectual curiosity and a desire to continually learn and grow. + An excellent work ethic and ability to adapt and work successfully in a continually changing environment. + Dependability - being available when needed by teammates and customers. + Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. + Must meet attendance requirements and in office expectations when applicable. ~IN3 \#LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Benefit Analyst is responsible for building and delivering both global and local benefit programs that enhance the employee experience, through support and management of both global and country programs in line with the global total rewards philosophy. The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives. **Job Overview:** The Senior Benefits Analyst supports the design, administration, and analysis of Americas' and global benefit programs to enhance the employee experience and align with the company's total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives. **Essential Duties and Responsibilities** : + Administer health and welfare benefit plans (medical, dental, vision, disability, life insurance) and ensure accurate enrollment and eligibility. + Maintain compliance with federal and state regulations (ERISA, ACA, HIPAA, COBRA) and support audits. + Partner with vendors and carriers to resolve issues, monitor service levels, and ensure accurate data exchange. + Analyze claims, utilization, and cost trends; prepare reports and dashboards for leadership review. + Assist in benchmarking benefits against industry standards and support recommendations for program enhancements. + Develop employee communications and resources to promote understanding and engagement with benefits programs. + Respond to escalated employee inquiries and provide guidance on complex benefit issues. + Collaborate with HRIS and IT teams to maintain and optimize benefits systems and self-service tools. + Support wellness initiatives and contribute to global benefits projects as needed. + Identify process improvements to streamline administration and enhance employee experience. **Required Qualifications:** + Minimum 4-6 years of experience in benefits administration or analysis. + Strong knowledge of U.S. benefits regulations and compliance requirements. + Proficiency in Microsoft Excel and data analysis; ability to translate data into actionable insights. + Experience working with HR systems (Workday or similar) and benefits administration platforms. + Strong communication and problem-solving skills; ability to manage multiple priorities. + Bachelor's degree in Human Resources, Business, or related field required; professional certification (CEBS or similar) preferred. + Highly proficient in Microsoft Office, particularly Excel. + Previous experience of M&A activity / benefits harmonization. + Strong communication and presentation skills. + Workday (or comparable HR System) experience. **Preferred Qualifications:** + Facility/experience with a breadth of software/benefit administration systems. + Benefits or Rewards Remuneration professional certification or bachelor's degree in business, tax, Human Resources or a related field. + Experience/background with compensation and global mobility a plus. **Education:** Bachelor's degree in business, Human Resources, Communication or Liberal Arts. **Travel Requirements:** **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-JC1 \#LI-Remote Annual salary range for this position is between $98,880.00 - $123,600.00 gross before taxes. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Benefit Analyst Work Arrangement: In Office Schedule: Monday-Friday, 8:00 AM to 4:30 PM Salary Range: $19.00/hr-$23.00/hr At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile. Reasons you should consider a career with CCMSI: Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm. Career development: CCMSI offers robust internships and internal training programs for advancement within our organization. Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP. Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads. The Benefit Analyst is responsible for the processing of medical, dental and prescription drug card claims for assigned accounts according to individual client contracts. Duties will include those items assigned from the following list: handling subrogation, checking and releasing “hold” claims, performing claim audits for the claims team, working with “outside” auditors and/or excess carriers on audits, trouble shooting for problems or issues that arise in the claims area. Responsibilities Interprets plan documents on policy or coverage questions or issues, resolves claims problems, review denials, subrogations or coordination of benefits with assistance from other staff or Medical Reviewer as needed. Proper and expeditious handling of medical, dental and prescription drug card claims processing and payment according to the assigned client's Schedule of Benefits and contract provisions. Work closely with the client's Plan Administrator or other designated individual(s) to resolve any claim problems related to the account, or provide needed information. Answer client questions, including but not limited to claims payment status and coverage information for assigned accounts. Upon receipt of claims, review and process, on computerized adjudication system, for payment under the client's Schedule of Benefits and contract. Other related duties include contacting client or health care providers for refunds on overpayments or errors on claims processed; entering of pertinent employee information for new accounts; insuring claims are processed within the policy year or run-out period for incurred/paid contracts. Following completion of the claims process/payment, all related paperwork to Support Services, unless the claim is a specific or hold claim. Performs other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent oral and written communication skills. Initiative to set and achieve performance goals. Good analytic and negotiation skills. Ability to cope with job pressures in a constantly changing environment. Knowledge of all lower level claim position responsibilities. Must be detail oriented and a self-starter with strong organizational abilities. Ability to coordinate and prioritize required. Flexibility, accuracy, initiative and the ability to work with minimum supervision. Discretion and confidentiality required. Reliable, predictable attendance within client service hours for the performance of this position. Responsive to internal and external client needs. Ability to clearly communicate verbally and/or in writing both internally and externally. Education and/or Experience High school diploma or equivalent. 3+ years claims experience. Medical terminology required. Prior experience in medical claims billing, payment and posting. Computer Skills Proficient with Microsoft Office programs. Certificates, Licenses, Registrations None required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires the ability to sit or stand up to 7.5 or more hours at a time. Work requires sufficient auditory and visual acuity to interact with others. CORE VALUES & PRINCIPLES Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example. Compensation & Compliance The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team. Equal Opportunity Employer: CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment. #benefitanalyst #InsuranceCareers #GreatPlaceToWorkCertified #EmployeeOwned #CCMSICareers #NowHiring #IND456 #LI-Hybrid We can recommend jobs specifically for you! Click here to get started.

Responsible for assisting with the implementation and administration of all benefit programs. Answers inquires related to all aspects of employee benefit programs and Human Resource policies. Responds to questions and documents information into the designated system. Interprets and communicates the benefit plans and programs and HR policies and procedures to employees. Provides SME support and education to Benefit COE and the AskHR team. Establishes workflows and drives processes and information. Supports Benefit Enrollment Process, in addition to working with vendors. Leads and directs the work of others. Responsibilities 1. Benefits Program Maintenance and Daily Operations * Researches, analyzes, designs, and maintains benefit programs and projects. * Assists in the development of self-service tools for benefits and coordination of company-wide annual benefit enrollment process for employee benefits, including training/educating ask HR Performance Team on changes. * Develops special reports as needed to meet management requests; oversee audits for data accuracy; assesses, identifies and reports trends. * Serves as the subject matter expertise related to benefit programs, handling escalations from ask HR Performance Center Team. Utilizes knowledge and expertise to participate in meetings and projects impacting benefit programs * Oversees data collection of employee benefits information from national, regional and local healthcare providers and other related businesses. Oversees participation in local, regional and national surveys. * Develops special reports as needed to meet management requests and actively participates in reporting related to benefit programs. 2. Partnering / Relationships * Develops special reports as needed to meet management requests and actively participates in reporting related to benefit programs. * Acts as a liaison with other HR functions and internal/external customers answering complex questions and providing training as needed on employee benefit matters. Maintains open communication with other HR functions. * Works Closely with the ask HR Performance Center Team to ensure compliance with execution of benefit programs * Consults with legal when necessary for guidance and risk assessment on matters impacting the benefit programs. * Provides assistance with managing vendor and broker relationships to periodically assess and strategically review costs and benefits of each benefit program. * Demonstrates and encourages positive communication and interpersonal relationships in association with Shared Services staff, affiliate HR departments, employees, vendors and the general public, promoting a positive and proactive image of the department. 3. Performance Improvement and Quality * Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. * Assists in evaluation of annual performance of vendors through performance guarantees. * Participates in annual review of all applicable benefit policies to ensure accuracy and alignment with overall benefits and total rewards strategy and ensure legal compliance with all federal and state requirements. * Monitors ERP self-service tools and supports HRIS improvement initiatives. * Works with vendors to identify issues and develop solutions to complex problems. 4. Other Duties as Assigned * Support HR team on projects as assigned. Qualifications * 6 years of Benefits related experience * Bachelor's Degree * Highly developed oral and written communication skills to work with all levels of management; advanced knowledge of benefits compliance (HIPAA, COBRA)and federal and state regulations; ability to take initiative and exercise independent judgement, decision making, and problem solving expertise; strong customer service skills; ability to understand and apply guidelines, policies, and procedures; ability to work as a team member creating and maintaiing effective working relationships.

Responsible for assisting with the implementation and administration of all benefit programs. Answers inquires related to all aspects of employee benefit programs and Human Resource policies. Responds to questions and documents information into the designated system. Interprets and communicates the benefit plans and programs and HR policies and procedures to employees. Provides SME support and education to Benefit COE and the AskHR team. Establishes workflows and drives processes and information. Supports Benefit Enrollment Process, in addition to working with vendors. Leads and directs the work of others. 6 years of Benefits related experience Bachelor's Degree Highly developed oral and written communication skills to work with all levels of management; advanced knowledge of benefits compliance (HIPAA, COBRA)and federal and state regulations; ability to take initiative and exercise independent judgement, decision making, and problem solving expertise; strong customer service skills; ability to understand and apply guidelines, policies, and procedures; ability to work as a team member creating and maintaiing effective working relationships. 1. Benefits Program Maintenance and Daily Operations Researches, analyzes, designs, and maintains benefit programs and projects. Assists in the development of self-service tools for benefits and coordination of company-wide annual benefit enrollment process for employee benefits, including training/educating ask HR Performance Team on changes. Develops special reports as needed to meet management requests; oversee audits for data accuracy; assesses, identifies and reports trends. Serves as the subject matter expertise related to benefit programs, handling escalations from ask HR Performance Center Team. Utilizes knowledge and expertise to participate in meetings and projects impacting benefit programs Oversees data collection of employee benefits information from national, regional and local healthcare providers and other related businesses. Oversees participation in local, regional and national surveys. Develops special reports as needed to meet management requests and actively participates in reporting related to benefit programs. 2. Partnering / Relationships Develops special reports as needed to meet management requests and actively participates in reporting related to benefit programs. Acts as a liaison with other HR functions and internal/external customers answering complex questions and providing training as needed on employee benefit matters. Maintains open communication with other HR functions. Works Closely with the ask HR Performance Center Team to ensure compliance with execution of benefit programs Consults with legal when necessary for guidance and risk assessment on matters impacting the benefit programs. Provides assistance with managing vendor and broker relationships to periodically assess and strategically review costs and benefits of each benefit program. Demonstrates and encourages positive communication and interpersonal relationships in association with Shared Services staff, affiliate HR departments, employees, vendors and the general public, promoting a positive and proactive image of the department. 3. Performance Improvement and Quality Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Assists in evaluation of annual performance of vendors through performance guarantees. Participates in annual review of all applicable benefit policies to ensure accuracy and alignment with overall benefits and total rewards strategy and ensure legal compliance with all federal and state requirements. Monitors ERP self-service tools and supports HRIS improvement initiatives. Works with vendors to identify issues and develop solutions to complex problems. 4. Other Duties as Assigned Support HR team on projects as assigned.

Responsible for assisting with the implementation and administration of all benefit programs. Answers inquires related to all aspects of employee benefit programs and Human Resource policies. Responds to questions and documents information into the designated system. Interprets and communicates the benefit plans and programs and HR policies and procedures to employees. Provides SME support and education to Benefit COE and the AskHR team. Establishes workflows and drives processes and information. Supports Benefit Enrollment Process, in addition to working with vendors. Leads and directs the work of others. 6 years of Benefits related experience Bachelor's Degree Highly developed oral and written communication skills to work with all levels of management; advanced knowledge of benefits compliance (HIPAA, COBRA)and federal and state regulations; ability to take initiative and exercise independent judgement, decision making, and problem solving expertise; strong customer service skills; ability to understand and apply guidelines, policies, and procedures; ability to work as a team member creating and maintaiing effective working relationships. 1. Benefits Program Maintenance and Daily Operations Researches, analyzes, designs, and maintains benefit programs and projects. Assists in the development of self-service tools for benefits and coordination of company-wide annual benefit enrollment process for employee benefits, including training/educating ask HR Performance Team on changes. Develops special reports as needed to meet management requests; oversee audits for data accuracy; assesses, identifies and reports trends. Serves as the subject matter expertise related to benefit programs, handling escalations from ask HR Performance Center Team. Utilizes knowledge and expertise to participate in meetings and projects impacting benefit programs Oversees data collection of employee benefits information from national, regional and local healthcare providers and other related businesses. Oversees participation in local, regional and national surveys. Develops special reports as needed to meet management requests and actively participates in reporting related to benefit programs. 2. Partnering / Relationships Develops special reports as needed to meet management requests and actively participates in reporting related to benefit programs. Acts as a liaison with other HR functions and internal/external customers answering complex questions and providing training as needed on employee benefit matters. Maintains open communication with other HR functions. Works Closely with the ask HR Performance Center Team to ensure compliance with execution of benefit programs Consults with legal when necessary for guidance and risk assessment on matters impacting the benefit programs. Provides assistance with managing vendor and broker relationships to periodically assess and strategically review costs and benefits of each benefit program. Demonstrates and encourages positive communication and interpersonal relationships in association with Shared Services staff, affiliate HR departments, employees, vendors and the general public, promoting a positive and proactive image of the department. 3. Performance Improvement and Quality Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Assists in evaluation of annual performance of vendors through performance guarantees. Participates in annual review of all applicable benefit policies to ensure accuracy and alignment with overall benefits and total rewards strategy and ensure legal compliance with all federal and state requirements. Monitors ERP self-service tools and supports HRIS improvement initiatives. Works with vendors to identify issues and develop solutions to complex problems. 4. Other Duties as Assigned Support HR team on projects as assigned.

Are you an experienced Employee Benefits sales professional with a passion for innovative employee benefit plan solutions? Do you thrive in dynamic environments where your expertise can shape the future of financial strategies? If so, we have an exciting opportunity for you! Join our team at Innovative Captive Strategies as a Captive Executive and play a pivotal role in developing cutting-edge captive insurance strategies for our diverse portfolio of clients. Here, your insights and creativity will drive success and transformation in a rapidly evolving industry. Let's redefine the future of captive insurance together! As a Captive Executive at ICS, you will be responsible for achieving sales goals to grow revenues profitably through adding to a book of business with new clients by growing and maintaining relationships with agency partners. Your expertise will help guide our captives to achieve optimal financial performance and support our mission of delivering exceptional service to our clients. Essential Responsibilities: Actively generate new sales leads through qualified sales calls and meetings through new agency partner relationships which results in achieving or exceeding sales goals. Provide captive education and consulting for existing captive clients and agency partners in addition to prospective captive clients and agency partners. Maintain relationship with clients and their business needs, addressing changes as needed and delivering documents as appropriate. Attends all sales-related activities, promoting game-changing, positive attitude in support of all agency changes and/or growth. Attend, plan and participate in captive quarterly calls and member meetings. Serve as Captive Lead on group captive programs and act as a liaison between agency partners, clients, and vendor partnerships. Work closely with various disciplines within ICS to drive strategic direction, insight and vision for the captive. Maintain professional and consultative relationships with various committees within the captive. Develop Captive Consultants and Business Development Coordinators to enhance their knowledge and responsibilities. Responsible for overall team accountability as respects to commitments made to customers. Encourages and coaches to build healthy, high functioning teams through influencing others. Qualifications: Education: College degree preferred Experience: 2+years of employee benefits sales experience Licensing: Hold appropriate state specific Insurance Agent's License, or the ability to obtain within 90 days of hire Skills & Technical Competencies: Strong sales skills with a proven process to meet/exceed goals, advanced public communication skills, excellent written communication skills, proficient in advanced technology, including Salesforce. Must travel with own vehicle up to 50% of the time. Here's a little bit about us: Innovative Captive Strategies is a leader in providing tailored captive insurance solutions that empower our clients to achieve their financial goals. We are dedicated to excellence, innovation, and building strong, meaningful relationships with our clients. At ICS, we believe in fostering a collaborative and high-performance culture where every team member can grow and succeed. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members. Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as: Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey! Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow. 401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for. Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first. Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you. DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish! Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing. Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?! Holmes Murphy & Associates is an Equal Opportunity Employer. Compensation is based on several factors, including but not limited to, education, work experience, and industry certifications. Total compensation is commensurate based on the book of business. We offer base salary, plus commissions style compensation structure as well as opportunities for growth and advancement, including becoming a stake holder in our business. #LI-EG1

Responsible for assisting with the implementation and administration of all benefit programs. Answers inquires related to all aspects of employee benefit programs and Human Resource policies. Responds to questions and documents information into the designated system. Interprets and communicates the benefit plans and programs and HR policies and procedures to employees. Provides SME support and education to Benefit COE and the AskHR team. Establishes workflows and drives processes and information. Supports Benefit Enrollment Process, in addition to working with vendors. Leads and directs the work of others. 1. Benefits Program Maintenance and Daily Operations * Researches, analyzes, designs, and maintains benefit programs and projects. * Assists in the development of self-service tools for benefits and coordination of company-wide annual benefit enrollment process for employee benefits, including training/educating ask HR Performance Team on changes. * Develops special reports as needed to meet management requests; oversee audits for data accuracy; assesses, identifies and reports trends. * Serves as the subject matter expertise related to benefit programs, handling escalations from ask HR Performance Center Team. Utilizes knowledge and expertise to participate in meetings and projects impacting benefit programs * Oversees data collection of employee benefits information from national, regional and local healthcare providers and other related businesses. Oversees participation in local, regional and national surveys. * Develops special reports as needed to meet management requests and actively participates in reporting related to benefit programs. 2. Partnering / Relationships * Develops special reports as needed to meet management requests and actively participates in reporting related to benefit programs. * Acts as a liaison with other HR functions and internal/external customers answering complex questions and providing training as needed on employee benefit matters. Maintains open communication with other HR functions. * Works Closely with the ask HR Performance Center Team to ensure compliance with execution of benefit programs * Consults with legal when necessary for guidance and risk assessment on matters impacting the benefit programs. * Provides assistance with managing vendor and broker relationships to periodically assess and strategically review costs and benefits of each benefit program. * Demonstrates and encourages positive communication and interpersonal relationships in association with Shared Services staff, affiliate HR departments, employees, vendors and the general public, promoting a positive and proactive image of the department. 3. Performance Improvement and Quality * Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. * Assists in evaluation of annual performance of vendors through performance guarantees. * Participates in annual review of all applicable benefit policies to ensure accuracy and alignment with overall benefits and total rewards strategy and ensure legal compliance with all federal and state requirements. * Monitors ERP self-service tools and supports HRIS improvement initiatives. * Works with vendors to identify issues and develop solutions to complex problems. 4. Other Duties as Assigned * Support HR team on projects as assigned. * 6 years of Benefits related experience * Bachelor's Degree * Highly developed oral and written communication skills to work with all levels of management; advanced knowledge of benefits compliance (HIPAA, COBRA)and federal and state regulations; ability to take initiative and exercise independent judgement, decision making, and problem solving expertise; strong customer service skills; ability to understand and apply guidelines, policies, and procedures; ability to work as a team member creating and maintaiing effective working relationships.

The Benefit Advisor is primarily responsible for presenting the Provider Partners Health Plan to long-term care residents, their families and / or legal representatives who have requested information from PPHP with the goal of enrolling members in the plan who are best served by the plan product offering. In addition, the Benefit Advisor is also responsible to support the Partner Development Representative to educate long term care facilities about the PPHP ISNP product to generate enrollment leads and referrals. Key Responsibilities: Work under the direction of the Director of Partner Development to drive and achieve sales goals by leading or advancing the sales cycle Contribute to the development of a viable sales plan for the assigned territory Serve as a subject matter expert of the PPHP plans while maintaining all current product certifications and appropriate licensure Serve as a liaison for the Health Plan in a designated territory via (group) or individual education opportunities Develop new forums to educate eligible consumers about the PPHP plan Conduct presentations, sales activities and other informational events in accordance with current approved communication and marketing programs and state/federal regulations Participate in planning and implementation of outreach strategies and programs in conjunction with clinical and Provider Relations staff Travel throughout assigned territory to provide education about PPHP to promote enrollment Responsible for member enrollment and achieving a defined minimum number of monthly new member enrollment through solid execution of the following: Lead Generation and lead management Presentation of the PPHP program Overcoming sales objections Facilitating completion of enrollment application Ensuring member enrollment is completed Execute basic administrative duties as defined by the Sales Lead, including detailed management of appropriate reporting / database systems, funnel management, customer information, territory planning, etc. Maintain a working knowledge of plan benefit, program changes and industry insights Ensure compliance and quality of sales process components, adhering to all applicable state and federal regulatory requirements and PPHP policies and procedures Qualifications: Required Qualifications: 2+ years sales experience or equivalent work experience Experience creating, facilitating and presenting to a variety of stakeholders in-person, conference calls, WebEx, etc. Ability to work some occasional evenings/weekends

Provides professional level support in the design and administration of Tulane's compensation practices, policies and programs including data preparation and analysis. Provides support and problem resolution to Human Resources Business Partners (HRBP) and managers on compensation philosophy and practices. * Strong analytical and problem-solving skills with the ability to interpret and manipulate large data sets. * Strong proficiency in Excel. * Excellent research skills and strong attention to detail. * Working knowledge of Microsoft Office software applications. * Effective verbal and written communication skills, as well as the ability to interact with internal/external individuals within a diverse environment. * Ability to maintain confidentiality in all work performed. * Prepare and communicate compensation recommendations and accurate findings and/or reports independently. * Organizational skills, to include the ability to manage multiple priorities and meet established or anticipated deadlines. * Ability to collaborate with HR teams, managers, and stakeholders to provide compensation insights. * Willingness to learn and adapt to evolving compensation practices. * Ability to follow instructions and work independently in the completion of assigned tasks. * Bachelor's degree and 1-2 years of experience in human resources, finance, data analysis, or a related analytical role. Any appropriate combination of relevant education, experience and/or certifications may be considered. * Experience with HRIS systems such as Oracle. * Basic understanding of FLSA and compensation regulatory requirements. * Ability to communicate complex data findings to multiple audiences.

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Advisor, Employee Benefits sells new accounts and renews existing accounts in keeping with firm and individual goals. Advisors build and maintain relationships with clients, prospects, the service team, insurance company partners, and centers of influence while identifying and soliciting sales prospects.PRIMARY RESPONSIBILITIES: Presents proposals in a professional manner, reviewing coverages in detail to ensure understanding. Communicates with clients, prospects, insurance company partners, and service team in an articulate and effective manner. Finalizes the sale and collects necessary documents, applications, etc., and briefs the service team on the policy sale. Develops prospects by becoming involved in community affiliations, attending insurance company partner hosted seminars, building and maintaining relationships with industry contacts, engaging in networking events and through referrals from current accounts. Develops information and recommendations for prospective accounts, presents proposals and adheres to firm policies and procedures for writing a new account. Maintains a concern for accuracy, timeliness and completion when interacting with current and prospective clients, the Firm, and Insurance Company Partners, to minimize potential for errors and omissions claims while demonstrating strong organizational skills with a high attention to detail. Maintains understanding and knowledge of the insurance industry and underwriting criteria for insurance company partners represented by the firm to effectively communicate to all involved. Positively represents the firm in the community and with our insurance company partners. Performs other functions as assigned by leadership. Looks for opportunities to improve the firm, business segment, and processes. Brings issues and discrepancies to the attention of appropriate leadership. Is expected to meet monthly new business goals. EDUCATION AND EXPERIENCE REQUIREMENTS: Certification(s): None required; None preferred License(s): Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment required; Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment preferred KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Demonstrates the organization's core values, exuding behavior that is aligned with the firm's culture TECHNICAL, COMPUTER, AND SYSTEM-SPECIFIC SKILLS REQUIRED: Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Ability to learn any other appropriate program or software system used by the firm as necessary OTHER REQUIREMENTS: None SPECIAL WORKING CONDITIONS: Fast paced multi-tasking environment IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons. EEOC (STATEMENT): BRP is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct. #LI-JG1 Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

About Conterra Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network. We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider. Fiber driven. People powered. Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people-and how much we care before, during, and after the build-that truly sets us apart. As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team. And that's where you come in. Candidates must be in reasonable, commutable proximity to one of our Louisiana offices in Hessmer, Lafayette, or Shreveport. The position is a unique opportunity to Join a company that designs, builds, and operates new-technology-based telecom networks in the education, healthcare, enterprise, and carrier industries throughout the U.S. Work in a challenging, entrepreneurial environment that maintains the highest levels of integrity and reliability when partnering with organizations that share our vision and commitment to performance excellence. Work with Conterra engineers and contractors to coordinate dispatches or provide updates. What you will be doing Evaluating and screening 811 tickets using Conterra's proprietary software for over 16 different agencies in 15 different states. Manage 811 Fiber Protection email notifications. Communicate the location of Conterra's fiber in relationship to excavation and contractor work areas. Respond to requests for location information, reassigning ticket requests, and enquire about projects we receive tickets for. What you will need Technicians must have good attention to detail and reading comprehension skills Technicians must be able to follow geographical & driving directions and be able to apply those written directions to mapped locations and addresses. GIS programming and background is a plus. Customer Service skills and professional manner required, when dealing with contractors Multitask while maintaining integrity and service quality Memorize, focus, and pay attention to detail Effectively observe, listen, and understand Learn company specific software applications Strong problem solving / troubleshooting skills Strong Map skills Must be able to efficiently use Outlook calendars, contacts, email rules for prioritizing inbox, responding to emails, etc. Must be self-motivated, able to work under pressure, and multitask Must be able to prioritize work schedule and workload Additional Experience Preferred Experience with Power BI and data analitics Experience in the Damage Prevention industry Experience with 811 Process and Procedures across multiple states Experience with utility construction practices Experience with Utilisphere or other ticket management systems What we offer Core values that embody teamwork, integrity, and excellence A super talented team who values hard work, success, and fun :) Work/ Life Balance Premium health benefits (medical, dental, vision, flex spending, etc.) Flexible and generous PTO schedule + paid holiday schedule 401K program Diversity & Inclusion Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.