Bilingual customer service jobs in Rockford, IL - 613 jobs
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Customer Relations Representative - State Farm Agent Team Member
Brian Boyer-State Farm Agent
Bilingual customer service job in Rockford, IL
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$35k-46k yearly est. 2d ago
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Customer Service Representative
AB Marketing LLC
Bilingual customer service job in Rockford, IL
Are you motivated by success and high earnings? Join a growing team where your role is more about customer care than traditional sales. You'll be helping households save money on essential home services-many of which are free through government programs and subsidies. Most of our agents earn $1,000+ in their first week with uncapped earning potential.
This is not a 9-5 job; it's a career path with weekly pay, growth opportunities, and leadership training. We are seeking driven, goal-oriented individuals who want to control their income and career advancement. Prior sales experience is helpful, but not required-we provide comprehensive training and mentorship.
Responsibilities
Engage face-to-face with potential customers in assigned territories
Generate leads, qualify prospects, and close new business
Educate customers on available services and cost-savings benefits
Follow up with past customers to maintain relationships and loyalty
If you're ready to build a rewarding career with unlimited potential, apply today.
Requirements
Strong communication and interpersonal skills
Self-motivated and ambitious with a positive attitude
Ability to work independently and within a team environment
Benefits
1099 independent contractor role
Uncapped commission with bonus opportunities
Weekly pay
Flexible scheduling to fit your lifestyle
Mileage reimbursement for travel
Full training and ongoing support provided
Career growth into management and leadership roles
$1k weekly 2d ago
BDC Service Representative
Bob Loquercio Auto Group
Bilingual customer service job in Streamwood, IL
Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for.
What Were Looking For: As a Bob Loquercio Auto Group Business Development Coordinator, you will be responsible for responding to internet inquiries and generating sales with customers that contact the dealership or who have visited the dealership.
Benefits:
Medical Plan
Dental Plan
Vision Plan
401(k) Savings Plan
Basic Life Insurance
Accident & Critical Illness Insurance
Discounts on Products and Services
Flexible Schedules
Work Life Balance
Responsibilities:
Respond promptly, professionally and courteously to all internet leads
Utilize scripts and workflow tools to staff to ensure uniform customerservice
Promptly and accurately enter all customer inquiry data into CRM software
Overseeing the generation of sales appointments
Effectively utilizing lead management tools
Compiling all necessary reports, forms and other documentation on a timely basis
Exhibiting ethical behavior providing the highest degree of customer satisfaction and remaining honest in all aspects of customer interaction
Qualifications:
Previous experience in a disciplined, process-oriented and sales-driven role through inbound and outbound appointment and service calls, internet leads and internally generated customer opportunities
Ability to gain overall knowledge of automotive sales and service department operations
Strong organizational and leadership skills
Knowledge of social media, social media channel marketing and social media blogging
$29k-41k yearly est. 2d ago
Business Services Representative
Addison Group 4.6
Bilingual customer service job in Huntley, IL
Job Title: Business Services Support Specialist
Industry: Global Manufacturing
Pay: Between $45000 - $48000 / Year based on years of experience
Benefits: FREE health and dental insurance for the employee
About Our Client:
A global manufacturing company located in Huntley, IL, is seeking a Business Services Support Specialist to join their collaborative and friendly CustomerService support team. This is an excellent opportunity to work in a supportive environment with strong internal communication and growth potential.
Job Description:
The Business Services Support Specialist will assist customers with quotations, orders, and issue resolution while maintaining seamless communication with internal departments. The role also involves coordinating inventory levels, shipment updates, and product changes to ensure customer satisfaction.
Key Responsibilities:
Prepare and process customer quotes and forward to Sales or directly to customers
Monitor quote processing to ensure timely and accurate execution
Respond to routine customer inquiries in a professional and courteous manner
Assist with establishing new customer accounts via phone, email, or in coordination with Sales
Create documentation with customer specifications for Engineering, Finance, and Quality departments
Perform and monitor CRM entries, including those entered by Sales
Coordinate and communicate updates regarding inventory levels, shipments, and products
Qualifications:
Bachelor's degree required
Minimum 1 year of corporate experience in business services, customerservice, or purchasing
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong CRM experience and familiarity with tracking metrics
Excellent written and verbal communication skills
This role will evolve into an Inside Sales Role, need to comfortable on the phones
Additional Details:
This is a full-time, onsite role in Huntley, IL. The ideal candidate is detail-oriented, team-focused, and capable of multitasking in a fast-paced environment.
Perks:
Excellent benefits: FREE health and dental insurance for the employee
Yearly Reviews, free coffee and snacks each day
Collaborative work environment with 100% in office schedule
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
$45k-48k yearly 2d ago
Customer Support Center Representative - (1114)75th - Darien (R-206), NorthAurora (R-206), Oakbrook - 1515 W 22nd Street (F-202), Westmore - Lombard,
Old Second National Bank 3.7
Bilingual customer service job in North Aurora, IL
Who We Are
At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!
Position Overview
This position is responsible for meeting sales and service goals by handling incoming customer calls, emails, web chats, and/or web cases, and resolving issues relating to new or existing accounts in a high-volume call center environment. The Senior Representative will have a proven track record of meeting and exceeding sales and service goals.
Essential Job Functions - All Levels
Meet and exceed sales and service goals by actively engaging in the referral and product generating process including maintaining and exceeding an industry standard service level, meeting individual sales referral goals and utilizing sales and customerservice software.
Handle customer calls, emails, web chats, and/or web cases efficiently and accurately regarding (but not limited to) balance and check inquiry, perform research when necessary, fund verifications, input customer account transfers, process check orders, work with various ATM transactional software, provide Online Banking support, and other misc. requests.
Maintain advanced knowledge of Old Second products and services including both internal and legislated compliance and policy and procedures.
Additional Responsibilities - Senior Level
Maintain flexibility to resolve escalated Support Center issues including handling irate customers and complex operational or service issues.
Maintain availability to assist in the training of new Support Center Representatives.
Minimum Requirements - All levels
High school diploma (or equivalent) and one year or more of related experience (banking, cash handling, customerservice and/or sales, office, etc.); or equivalent combination of education and experience.
Must work onsite to perform responsibilities of this position.
As a condition of employment, employees are required to acknowledge and agree to, in writing, call monitoring and recording for customer quality and performance standards upon hire.
Minimum Requirements - Senior Level
High school diploma (or equivalent) and two years or more of related experience (banking, cash handling, customerservice and/or sales, office, etc.); or equivalent combination of education and experience.
Competencies
Excellent phone skills including customerservice and sales
Professional oral, written and interpersonal skills
Collaborative and team oriented; works well with others
Strong computer skills
Preferred, but not required
Knowledge of the Jack Henry system a plus
Some college a plus
Previous CustomerService experience
Bilingual a plus
NOTE: This job description is not intended to be all-inclusive. Employee may perform other duties as assigned to meet the ongoing needs of the organization.
Note: Job levels and hiring decisions are based upon both the business needs of the department and the qualifications of the incumbent. In some cases, an incumbent may meet the requirements of a Senior level but may be hired in at a lower level based upon business needs and staffing dynamics.
Location Details
This position is considered a hybrid role. With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role. Actual schedule requirements may vary based upon business needs.
Onsite work may be performed at the following location(s)
75th - Darien , North Aurora, Oakbrook - 1515 W 22nd Street, Westmore - Lombard, IL
Compensation & Benefits
CustomerService Support Center Rep
Base pay: $19.50 - $25.00
Senior CustomerService Support Center Rep
Base Pay: $20.50 - $27.00
Variable Pay: Eligible to participate in the Retail Incentive Plan. Payment varies based upon sales/service performance.
Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.
Benefits: How We Support You - Old Second
Thanks for considering Old Second!
$19.5-25 hourly 3d ago
Customer Support Agent I - Bilingual
First Mid Bank & Trust 4.0
Bilingual customer service job in Janesville, WI
Customer Support Agent I - Bilingual Location: Janesville, WI
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to:
Assisting callers with questions & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with our customerservice standards.
Servicecustomers over the phone with accuracy and efficiency within policy guidelines.
Create a quality service experience by ensuring timely resolution and follow-up to customer needs.
Solicits assistance from management as needed. Seeks management approval for requests outside of their approved level. Notifies management of suspicious and questionable activity.
Adheres to all bank compliance, security and operational policies and procedures.
Performs changes to existing accounts as requested by the customer.
Transferring request that are outside the scope of the CSC to the appropriate individual or department for assistance.
Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to management.
Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook and/or First Mid policies.
Ensuring all customer interactions & documentation follow bank policy & regulations, while maintaining customer confidentiality.
Identifies and recommends products and/or services to best meet the needs of the customer.
Educates and encourages customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
Actively seeks out and maintains basic product knowledge of all banking products through training courses, meetings, corporate communications, etc.
Complete other specified duties as assigned.
Qualifications Education:
High School Diploma/GED required.
Experience:
1+ year of customerservice experience and/or previous experience working in a financial institution preferred.
Previous contact center experience preferred.
Skills:
Proficient in usage of Microsoft Office and computer application
Strong organizational and communication skills, both oral & written.
High level of interpersonal skills to interact with customers and potential customers in professional manner.
Ability to work additional hours or hours outside of the departmental operating hours as needed.
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123
Pay Range: $18.00 - $19.62 per hour Apply for this Position
$18-19.6 hourly 3d ago
Client Services Rep/Career Planner/Recruiter
Sustainable Staffing Inc.
Bilingual customer service job in McHenry, IL
Actively seeking a bi-lingual client service representative, career planner or recruiter. Applicants should be comfortable working in a fast-paced office. Responsibilities include: placing people in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them as necessary.
Includes holiday pay, PTO, and generous benefits.
$29k-42k yearly est. 15d ago
Professional Tools Service Center Receiver
Emerson Electric Co 4.5
Bilingual customer service job in Rockford, IL
Expected to perform all the activities on the Factory Service Center Shipping & Receiving Team. Receives and ships all customer tools into and out of the Factory Service Center. Receives all customer returns and accurately enters customer and product information into various business platforms including JDEdwards, 360 Insight, or any other required business platform. Moves material to different locations in the building(s), utilizing various forms of material handling equipment including forklifts, hand trucks, two-wheel dollies or transfer truck. Evaluates customer returns for warranty, credit or repair as determined by company and department policies. Receives and ships all customer tools into and out of the Factory Service Center.
In This Role, Your Responsibilities Will Be:
* Receive tools sent to the factory service center from customers requesting a tool repair evaluation.
* Receive tools sent to the stock returns area from distributors requesting a credit.
* Receive parts shipments from DCs and suppliers, and all misc. packages that are sent to the factory service center. Put away parts into correct inventory locations.
* Package/box, label, and ship tools to customers and distributors accurately.
* Process/record all transactions in JDE, 360 Insight.
* Help walk-in customers with tool receipts and basic questions about the repair process.
* Identify the specific tool model on incoming receipts using variety of factors like serial number, product catalog, and general knowledge of product line.
* Evaluate condition of packaging and tool returned for stock credit. Make determination on whether the distributor should be given credit using a variety of factors such as condition of tool, serial number, sales order number, purchase order number. Determine whether the tool can be salvaged through repair or if the tool should be scrapped.
* Must have a good working or developing understanding of the entire product line.
* Good understanding of the various packaging sizes and understand limits of when the standard package can be substituted for another size.
* Supports receiving team at service desk counter, and interacts with customers in taking orders and providing feedback on the lead time in person.
* Receives tools for repair and customer returns at the standard daily and weekly pace set by the service center supervisor and management, without needing significant help from others.
* Information about tool received for repair that is entered into 360 with errors is relatively low and occurs within an acceptable amount of tolerance for the amount of training and experience with the product line.
* Parts and tools are put away into the correct inventory locations and errors are relatively low..
Who You Are:
* You stay aligned with your goals and stay productive. You prepare content for communication that is impactful. You build the customer relationships. You find ways to manage stress and pressure. You define issues and can map out a process.
For This Role, You Will Need:
* 1 year manufacturing or warehouse experience
* 1 year troubleshooting experience.
* Ability to interface with customers in person or via email communications.
* Ability to obtain a forklift license.
* Good oral and written communication skills.
* Working knowledge of computer applications.
* Legal authorization to work in the United States - Sponsorship will not be provided for this position.
Preferred Qualifications That Set You Apart:
* 3 years manufacturing experience, preferably in shipping/receiving/warehousing.
* 1-3 years customer facing experience.
* Forklift License
Our Culture & Commitment to You:
The salary range for this role is $45,700 - 53,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Learn more about our Culture & Values.
LI-BS
$45.7k-53k yearly Auto-Apply 8d ago
Full Time Call Center Representative
First Community Credit Union 3.8
Bilingual customer service job in Beloit, WI
Primary Responsibilities:
Model a high energy, world-class service and sales culture within the branch and credit union.
Assists members with general questions related to their account and e-banking usage, primarily over the phone, but may include face-to-face email and messaging interactions.
Primary Qualifications: Passionate and enthusiastic; possess world class service and leadership skills; strong knowledge and understanding of FCCU products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Live the First Community Credit Union Mission, Vision and Values within the organization and our communities.
Assist in promoting a positive credit union image during working and non-working hours.
Comply with regulatory requirements and internal policies and procedures.
Maintain necessary records pertaining to member, tracking, monitoring, etc., in a timely, efficient and effective manner.
Instill an energetic, world-class service and sales culture that continually strives to improve the way we serve our members.
Assist in branch services and operations as needed to serve our members.
Answering phones for the entire credit union.
Refer members to the appropriate credit union department based on the member's needs
Assist members with basic account questions and simple transactions.
Assist members with how to use e-banking services to include: home banking, bill pay, TELLERphone, and mobile app.
Review and work faxes that come in. Forwarding any faxes to appropriate departments.
Review exception reports, make entries and order supplies for the entire credit union.
Perform other duties and responsibilities as assigned or deemed necessary in order to meet the credit union's goals and objectives.
Requirements
Required Knowledge, Skills, and Abilities:
Passionate and enthusiastic.
World-class service skills.
Intermediate knowledge of credit union products, services, policies and procedures.
Possess exemplary written and oral communication skills.
Be flexible and adaptable to change.
Knowledge of federal and state regulations relating to credit union operations management.
Knowledge of Microsoft Office applications.
Knowledge of intermediate math (calculations and concepts involving decimals, percentages, fractions, etc.)
Willingness to learn new skill sets to advance in a career with First Community Credit Union.
Typing skills desired.
Good organization and time management skills.
Availability to work weekends and extended hours, as needed.
Outgoing personality, with the ability to ask for new business and capable of making outbound phone calls.
Works well with others and follows directions.
Able to work independently.
Detail oriented.
Education and Experience:
This position requires a high school education and two (1) year experience in a financial institution.
Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act.
Working Conditions:
Normal office working conditions with the absence of disagreeable elements.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Salary Description $18 - $20 hour
$18-20 hourly 8d ago
Dispatch & Customer Service Representative
Ozinga 4.3
Bilingual customer service job in Elgin, IL
Overview Salary: $51,000 - $64,000 Annually Summary: The Dispatch & CustomerService Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations to job sites according to customer requests and expectations while using the most efficient and cost-effective processes possible.
This position involves computerized dispatching of company trucks and tendering of loads to outside trucking companies.
Principal Duties and Responsibilities: CustomerService: • Receives customer order from order taker or telephone call • Effectively communicates with customer for information to determine proper quantity, mix, delivery time and job site location for each order.
Also makes note of any special or unusual customer requests • Suggests value-added products to customers to enhance product performance based on the nature of the customer's job • Enters the customer order timely, accurately, and completely into the dispatch system • Advises customer of any potential issues/concerns regarding product order such as load limits, scheduling conflicts, vehicle weight limitations, etc.
Dispatching: • Schedules mixer trucks to ensure maximum utilization and efficiency while meeting the needs and expectations of customers • Generates accurate and complete delivery tickets to the plant manager in a timely manner • Communicates with mixer drivers, plant managers, production managers and operations manager on a frequent and regular basis to avoid or address issues, concerns, or problems • Monitors mixer truck status on a constant basis to ensure customer satisfaction and maximum equipment and labor utilization • Works closely with operations to ensure drivers are in compliance with local, state and federal DOT guidelines and regulations • Works closely with remote dispatch offices to move equipment and people to meet customer demands.
• Attends sales meetings to get/give information regarding scheduling of plants and equipment to meet customer needs • Adjusts dispatch schedule as needed to reflect current and accurate information • Communicates with plant manager daily to advise of mixer driver start and finish times Global Responsibilities: • Regular attendance and physical presence at the office or jobsite is an essential function of this position, this would not apply if specifically hired to work remotely • This job may require additional duties not listed above and the employee may be asked to perform those duties to meet business needs Qualifications: Education/Specialized Knowledge/Professional Certifications: • High School Diploma or equivalent required • Knowledge of geographic area where dispatching is strongly preferred Experience: • Minimum three years of work experience required with construction or concrete industry experience preferred • Experience working with personal computer Skills/Abilities: • Demonstrated ability to work with basic mathematics to include addition, subtraction, multiplication, and division (including fractions) • Must be able to read, write, speak, and understand English • Ability to read and interpret maps and directions • Effective oral and written communication skills • Ability to handle multiple competing tasks • Ability to work independently and with minimal supervision Working Conditions: • Professional environment within a climate-controlled office environment • Extended eye exposure to CRT screen • Long hours may be required as business deems necessary • Possible early morning start times according to the season or weather demands • Customer contact may result in stressful situations Physical Requirements: • Extensive radio and phone communication • Extended periods of sitting in chair, occasional standing, bending, kneeling, stooping, reaching, grabbing, and pulling • Frequent use of fingers, wrists, and hands to enter data using a keyboard • Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Benefits Information At Ozinga, we care about the well-being of our team members both in and out of the workplace.
That's why we're proud to offer a comprehensive benefits package designed to support your health, financial security, and overall quality of life.
Our benefits include: • Medical, Dental, and Vision Insurance - Protecting your health and providing peace of mind.
• Retirement Plan Options - Helping you build a secure future.
• Voluntary Benefits - Helping you to cover unexpected expenses.
• Work-Life Balance - Supporting flexibility so you can thrive in every area of your life.
• Employee Assistance Program - Offering confidential support for personal and professional challenges.
• Wellness Program - Promoting a healthy lifestyle through resources and incentives.
We believe that when our co-workers feel their best, they can do their best.
Join us and experience the difference of working for a company that values you! Ozinga is an Equal Opportunity Employer.
We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.
$51k-64k yearly Auto-Apply 12d ago
Customer Service Representative
Fastsigns 4.1
Bilingual customer service job in Geneva, IL
Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Health insurance
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life.
RESPONSIBILITIES
Sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products
Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Demonstrates the ability to carry on a business conversation with customers
Prepares estimates and establishes/maintains estimate follow-up procedures
Communicates with customers on order status and changes in the production schedule
Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
QUALIFICATIONS
High school diploma or GED required
Proficient computer and internet skills, including Microsoft Office suite
Strong verbal and written communication skills
Basic math skills
Strong organizational and time management skills
BENEFITS
Holidays
Paid Time Off (PTO)
Flexible Hours
Full Time / Part Time Hours Available
Opportunity for Advancement
Health Insurance
EMPLOYMENT TYPE
Full-time / Part Time
FASTSIGNS #104101
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Compensation: $18.00 - $20.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$18-20 hourly Auto-Apply 60d+ ago
Entry Level Customer Service and Sales Representatives
Skyline Management 4.4
Bilingual customer service job in Elgin, IL
With aggressive growth, expansion plans and ambitious goals, Skyline Management leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Skyline Management's commitment to teamwork helps them accomplish every goal set.
Job Description
Entry Level CustomerService and Sales Representatives are quickly promoted into leadership positions in which they are groomed for management.
Responsibilities in Entry Level CustomerService and Sales Include:
Assisting in the daily growth and development of our company
Assisting with efforts of new business acquisition
Expertly managing the needs of external customers
Developing strong leadership and interpersonal skills
Direct retail sales of goods or services to new prospects
Attending team meeting and sharing best practice with colleagues
The successful candidate will not only benefit from a guaranteed base salary, bonuses, uncapped commission structure, but will also have an exciting, fast-paced working atmosphere. On top of that, they will also receive superb career development opportunities.
FULL PAID TRAINING IS PROVIDED.
This is NOT a 100% commission job. Our reps are GUARANTEED a paycheck every week.
Our company does not participate in any door to door sales, business to business sales, multi-level marketing, telemarketing, inside sales, or cold calling. Everything we do is inside major retail stores.
Qualifications
Requirements
CustomerService, Sales,
Retail, or Marketing Experience? We are looking for the following
education/experience in our CustomerService / Sales / Business
Development position:
Must have outstanding communication skills
Be self-motivated
Competitive Mindset
Must be willing to work Full Time
Bachelor's Degree or Associate's Degree preferred but not required
Desire to develop oneself
Success-driven
Leadership
This is a FULL-TIME, ENTRY-LEVEL position.
Experience is not necessary but any background in the following is a huge plus:
-
CustomerService - Retail - Sales - Restaurant - Marketing -
Advertising - Public Relations - Management - Shift Lead or Team Lead
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-36k yearly est. 3d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Bilingual customer service job in Huntley, IL
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. This position has a base plus commission. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$28k-34k yearly est. 16d ago
Customer Services Advisor
Halfords
Bilingual customer service job in Elgin, IL
Apply now Job no: 562993 Work type: Part time, 12 hours per week Site: Elgin Business Area: Retail * Age 21+ £12.41 per hour * Under 21 £10.20 per hour Love all things motoring and cycling? Great with customers? Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you'll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need - you'll be delivering market-leading standards of service, after all
You'll soon be working on customers' vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We'll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:
* 25% off most of our products in Halfords Retail stores and online
* Amazing discounts of up to 50% on your garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* At least 25% colleague discount at Tredz
* Life Assurance
* Uniform
* Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
* Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
* Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
* Option to join our Sharesave scheme: save to purchase shares at a 20% discount
* Cycle2Work scheme
* Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
* Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
To be successful in this role you will need:
* Experience of delivering great customerservice, ideally in a retail sales environment
* A proactive approach to helping customers and understanding their needs
* Problem solving skills
* Availability to work on a rota basis, including weekends
Ideally, you'll also have the following:
* Some knowledge and skills in car parts fitting and cycle repair
* Some experience of working towards and achieving sales targets
We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
$28k-34k yearly est. 6d ago
Call Center Representative
Cellular Sales 4.5
Bilingual customer service job in Roscoe, IL
Cellular Sales
Call Center Representative
CustomerService | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
1. Follow up on distributed leads
2. Generate store traffic and contribute to the markets success
3. Handle customer inquiries both by phone and text
4. Support sales force by generating sales leads
5. Follow communication scripts when handing different topics
6. Research required information using available resources
7. Provide customers with product and service information
8. Candidates should be able to take feedback and criticism to improve productivity and character
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
1. Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
2. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
3. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
4. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position. Monday - Friday.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
1. Previous office experience
2. Proficient in Microsoft Office
3. Knowledge of customerservice principles and practices
4. Experience in a call center or customerservice environment
5. Data entry and typing skills (including 10 key)
Additional Eligibility Qualifications (Knowledge, Skills, Abilities)
1. Positive attitude
2. High school diploma or equivalent; college degree preferred
3. Minimum two years of related work experience
4. Effective communication skills
5. Interest and understanding of technology products and services
6. Business ownership mentality
AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compensation
$16/hr + Commission
$16 hourly Auto-Apply 22d ago
Customer Service Agent
Primary Staffing
Bilingual customer service job in Saint Charles, IL
We are seeking a bilingual (English and Spanish) individual who excels in customerservice to assist our suppliers and walk-in clients. This versatile role also involves maintaining cleanliness in the work area and assisting with miscellaneous tasks on the production floor.
Responsibilities:
Provide exceptional customerservice to both suppliers and walk-in clients, communicating fluently in both English and Spanish.
Maintain a clean and organized work area.
Assist with various requests and tasks on the production floor as needed.
Handle customer inquiries and resolve issues with a positive, helpful attitude.
Collaborate with the production team to ensure smooth operations and client satisfaction.
Manage and organize documentation related to customer interactions.
Requirements:
Fluency in both English and Spanish.
Strong customerservice skills with a friendly and professional demeanor.
Ability to multitask and manage time effectively.
Willingness to perform cleaning duties and assist with various production tasks.
Capable of working in a fast-paced environment.
If you are bilingual, have a passion for customerservice, and are willing to contribute to various aspects of our production operations, this role offers a unique opportunity to be an integral part of our team.
$26k-33k yearly est. 4d ago
Client Specialist- South Barrington Arboretum
Knitwell Group
Bilingual customer service job in South Barrington, IL
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Demonstrate selling competence, styling expertise and possess a love of fashion.
Driven to create, build and cultivate relationships.
Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
Demonstrates excellent verbal communication skills and a high level of integrity.
Possess the technological competency to navigate a computer/iPad/handheld system.
Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
Able to work cooperatively in a diverse work environment.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Have open availability of (15 to 20) hours per week.
Flexible availability based on the needs of the business including evenings, weekends, and holidays.
What You'll Do:
Provide an exceptional and meaningful customerservice experience that promotes the product and builds brand relationships.
Take an active role in assisting the management team to build store business.
Support all service enhancers to build strong relationships including active use of Concierge.
Service multiple customers at a time, multi-task and/or handle projects simultaneously.
Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01245 South Barrington-South Barrington,IL 60010Position Type:Regular/Part time
Pay Range:
$15.00 - $18.75 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$15-18.8 hourly Auto-Apply 36d ago
Treasury Management Services Representative I
First Mid Bank & Trust 4.0
Bilingual customer service job in Beloit, WI
Treasury Management Services Representative I Location: Beloit, WI Job Id: 4265 # of Openings: 0 Treasury Management Services Representative I The Treasury Management Services Representative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The CustomerService Representative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to:
Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs.
Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customerservice standards.
Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services.
Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies.
Complete the training and onboarding process for new products and services to new or existing clients.
Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc.
Facilitate new account opening and service addition documentation when necessary.
Acts as a liaison between the customer, and the operational team, as well as the relationship manager.
Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching.
Identify and escalate system problems/errors when necessary.
Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements.
Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met.
Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally.
Completes various validation and maintenance when call volumes are low.
Completed required training associated with job function.
Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions.
Qualifications Education/Experience:
Associates Degree or equivalent customerservice, call center or banking experience.
1+ years Call center and/or banking experience desired.
Previous experience with treasury management a plus but not required
Skills:
Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner
Excels at computer and Internet skills
Excellent verbal and written communication skills
Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries
High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner
Pay Range: $17.74 - $22.18 per hour Apply for this Position
$17.7-22.2 hourly 3d ago
Client Services Rep/Career Planner/Recruiter
Sustainable Staffing Inc.
Bilingual customer service job in Harvard, IL
Immediately hiring for a bi-lingual client service representative, career planner or recruiter. We're looking for someone comfortable working in a fast-paced office. Responsibilities include: placing candidates in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them.
Includes holiday pay, paid time off, and generous benefits.
$29k-41k yearly est. 16d ago
Call Center Representative
Cellular Sales Verizon Authorized Retailer 4.5
Bilingual customer service job in Roscoe, IL
Call Center Representative
CustomerService | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
1. Follow up on distributed leads
2. Generate store traffic and contribute to the markets success
3. Handle customer inquiries both by phone and text
4. Support sales force by generating sales leads
5. Follow communication scripts when handing different topics
6. Research required information using available resources
7. Provide customers with product and service information
8. Candidates should be able to take feedback and criticism to improve productivity and character
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
1. Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
2. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
3. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
4. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position. Monday - Friday.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
1. Previous office experience
2. Proficient in Microsoft Office
3. Knowledge of customerservice principles and practices
4. Experience in a call center or customerservice environment
5. Data entry and typing skills (including 10 key)
Additional Eligibility Qualifications (Knowledge, Skills, Abilities)
1. Positive attitude
2. High school diploma or equivalent; college degree preferred
3. Minimum two years of related work experience
4. Effective communication skills
5. Interest and understanding of technology products and services
6. Business ownership mentality
AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compensation
$16/hr + Commission
How much does a bilingual customer service earn in Rockford, IL?
The average bilingual customer service in Rockford, IL earns between $26,000 and $41,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Rockford, IL