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Billing/administrative assistant vs administrative support assistant

The differences between billing/administrative assistants and administrative support assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a billing/administrative assistant and an administrative support assistant. Additionally, a billing/administrative assistant has an average salary of $37,934, which is higher than the $36,341 average annual salary of an administrative support assistant.

The top three skills for a billing/administrative assistant include patients, data entry and customer service. The most important skills for an administrative support assistant are customer service, provides administrative support, and data entry.

Billing/administrative assistant vs administrative support assistant overview

Billing/Administrative AssistantAdministrative Support Assistant
Yearly salary$37,934$36,341
Hourly rate$18.24$17.47
Growth rate-8%-8%
Number of jobs59,505118,512
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 49%
Average age5050
Years of experience22

What does a billing/administrative assistant do?

A billing/administrative assistant handles various administrative support and billing-related tasks. Their duties usually consist of preparing billing data, overseeing client accounts, and balancing bills. They may also manage calls and correspondence, process documents, organize files and schedules, arrange appointments and meetings, maintain records, and prepare reports and presentations. In some companies, they may also coordinate with internal and external parties, procure supplies, and run errands as necessary. Moreover, a billing/administrative assistant maintains a clear communication line with fellow administrative staff, working together to ensure an efficient workflow.

What does an administrative support assistant do?

Administrative support assistants are individuals who provide support to employees and managers. They provide assistance in general functions in various administrative or academic units. Their primary duties involve the management and dissemination of information within an organization. They take memos, maintain files, and answer phone calls. They should develop skills in technology, written and verbal communication, independence, and organization. Excellent skills in problem-solving, time management, and attention to detail are also important.

Billing/administrative assistant vs administrative support assistant salary

Billing/administrative assistants and administrative support assistants have different pay scales, as shown below.

Billing/Administrative AssistantAdministrative Support Assistant
Average salary$37,934$36,341
Salary rangeBetween $23,000 And $59,000Between $29,000 And $44,000
Highest paying CityEast Brunswick, NJSeaTac, WA
Highest paying stateConnecticutHawaii
Best paying companyHaystack Information DiscoveryBrookhaven National Laboratory
Best paying industryInsuranceGovernment

Differences between billing/administrative assistant and administrative support assistant education

There are a few differences between a billing/administrative assistant and an administrative support assistant in terms of educational background:

Billing/Administrative AssistantAdministrative Support Assistant
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeStanford UniversityWestern Carolina University

Billing/administrative assistant vs administrative support assistant demographics

Here are the differences between billing/administrative assistants' and administrative support assistants' demographics:

Billing/Administrative AssistantAdministrative Support Assistant
Average age5050
Gender ratioMale, 7.8% Female, 92.2%Male, 16.6% Female, 83.4%
Race ratioBlack or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.3% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between billing/administrative assistant and administrative support assistant duties and responsibilities

Billing/administrative assistant example responsibilities.

  • Orchestrate special events and reservations; manage customer relations and provide exemplary service to all customers.
  • Code diagnoses and procedures to the highest level of specificity using correct ICD-9, CPT codes and modifiers.
  • Complete forms/requisitions as needed; call patients to reschedule/schedule appointments; verifying insurance coverage and patient demographics.
  • Clarify and verify insurance coverage with private or government carriers and offers information to patients before medical services are provide.
  • Keep all employees up to date on changes in HIPPA OSHA and local medical regulation.
  • Field hundreds of daily inquires from numerous medical offices and insurance agencies regarding patient records, while maintaining HIPAA compliance regulations.
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Administrative support assistant example responsibilities.

  • Participate in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
  • Coordinate highly confidential and sensitive material relate to employee relations, payroll and personnel actions.
  • Complete diverse administrative tasks accurately and efficiently including verification of insurance information, payroll administration, and coordination of department meetings.
  • Create PowerPoint's of upcoming activities/events to distribute to departments/teams.
  • Interview patients and determine primary need of interest by providing assistance to other responsible personnel.
  • Maintain a database with confidential information regarding patients and providing medication for the HIV/AIDS section.
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Billing/administrative assistant vs administrative support assistant skills

Common billing/administrative assistant skills
  • Patients, 19%
  • Data Entry, 10%
  • Customer Service, 7%
  • Payroll, 4%
  • Scheduling Appointments, 4%
  • Medicaid, 4%
Common administrative support assistant skills
  • Customer Service, 15%
  • Provides Administrative Support, 6%
  • Data Entry, 6%
  • Patients, 5%
  • Travel Arrangements, 4%
  • Phone Calls, 4%

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