Billing administrator vs account representative

The differences between billing administrators and account representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a billing administrator, becoming an account representative takes usually requires 6-12 months. Additionally, a billing administrator has an average salary of $39,442, which is higher than the $36,977 average annual salary of an account representative.

The top three skills for a billing administrator include data entry, patients and billing issues. The most important skills for an account representative are customer service, patients, and patient accounts.

Billing administrator vs account representative overview

	Billing Administrator	Account Representative
Yearly salary	$39,442	$36,977
Hourly rate	$18.96	$17.78
Growth rate	-3%	-8%
Number of jobs	71,952	183,446
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 52%
Average age	46	46
Years of experience	2	12

What does a billing administrator do?

A billing administrator is primarily in charge of managing the billing and collection procedures of a company. They mostly handle administrative tasks such as gathering and organizing patient information, preparing billing data and invoices, maintaining and updating databases, and keeping an eye for any errors and inconsistencies, taking corrective measures right away. In some industries, a billing administrator must coordinate and submit receipts to insurance companies, answer client inquiries, discuss products and services, and produce regular reports. Moreover, as a billing administrator, it is essential to maintain a clear line of communication with staff for an efficient workflow.

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

Billing administrator vs account representative salary

Billing administrators and account representatives have different pay scales, as shown below.

	Billing Administrator	Account Representative
Average salary	$39,442	$36,977
Salary range	Between $30,000 And $51,000	Between $26,000 And $51,000
Highest paying City	Washington, DC	Los Angeles, CA
Highest paying state	New Jersey	California
Best paying company	Buckley King	New Relic
Best paying industry	Construction	Finance

Differences between billing administrator and account representative education

There are a few differences between a billing administrator and an account representative in terms of educational background:

	Billing Administrator	Account Representative
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Billing administrator vs account representative demographics

Here are the differences between billing administrators' and account representatives' demographics:

	Billing Administrator	Account Representative
Average age	46	46
Gender ratio	Male, 16.7% Female, 83.3%	Male, 33.6% Female, 66.4%
Race ratio	Black or African American, 10.5% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 7.2% White, 55.9% American Indian and Alaska Native, 0.9%	Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	7%	8%

Differences between billing administrator and account representative duties and responsibilities

Billing administrator example responsibilities.

Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Perform coding of inpatient/outpatient office, endoscopy, & pathology services and ensure proper assignment of ICD-9 and CPT codes.
Experience with CMS FISS systems.
Coordinate HCPC and ICD-9 codes for billing.
Reconcile JDE invoicing reports to CMS invoicing reports.
Implement corporate or departmental policies, HIPAA compliance, and service standards in conjunction with clinical and billing.

Account representative example responsibilities.

Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.

Billing administrator vs account representative skills

Common billing administrator skills

Data Entry, 12%
Patients, 12%
Billing Issues, 7%
Financial Reports, 4%
Billing System, 4%
Medical Billing, 3%

Common account representative skills

Customer Service, 21%
Patients, 18%
Patient Accounts, 5%
Data Entry, 3%
Medicaid, 3%
Customer Satisfaction, 3%

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Office and Administrative Industry
Billing Administrator
Billing Administrator vs Account Representative

Updated January 8, 2025

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