Billing administrator vs billing representative

The differences between billing administrators and billing representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a billing administrator and a billing representative. Additionally, a billing administrator has an average salary of $39,442, which is higher than the $35,002 average annual salary of a billing representative.

The top three skills for a billing administrator include data entry, patients and billing issues. The most important skills for a billing representative are patients, customer service, and data entry.

Billing administrator vs billing representative overview

	Billing Administrator	Billing Representative
Yearly salary	$39,442	$35,002
Hourly rate	$18.96	$16.83
Growth rate	-3%	-3%
Number of jobs	71,952	95,425
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 30%
Average age	46	46
Years of experience	2	2

What does a billing administrator do?

A billing administrator is primarily in charge of managing the billing and collection procedures of a company. They mostly handle administrative tasks such as gathering and organizing patient information, preparing billing data and invoices, maintaining and updating databases, and keeping an eye for any errors and inconsistencies, taking corrective measures right away. In some industries, a billing administrator must coordinate and submit receipts to insurance companies, answer client inquiries, discuss products and services, and produce regular reports. Moreover, as a billing administrator, it is essential to maintain a clear line of communication with staff for an efficient workflow.

What does a billing representative do?

A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.

Billing administrator vs billing representative salary

Billing administrators and billing representatives have different pay scales, as shown below.

	Billing Administrator	Billing Representative
Average salary	$39,442	$35,002
Salary range	Between $30,000 And $51,000	Between $28,000 And $42,000
Highest paying City	Washington, DC	Worcester, MA
Highest paying state	New Jersey	Massachusetts
Best paying company	Buckley King	Relevante
Best paying industry	Construction	Technology

Differences between billing administrator and billing representative education

There are a few differences between a billing administrator and a billing representative in terms of educational background:

	Billing Administrator	Billing Representative
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 30%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Billing administrator vs billing representative demographics

Here are the differences between billing administrators' and billing representatives' demographics:

	Billing Administrator	Billing Representative
Average age	46	46
Gender ratio	Male, 16.7% Female, 83.3%	Male, 15.7% Female, 84.3%
Race ratio	Black or African American, 10.5% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 7.2% White, 55.9% American Indian and Alaska Native, 0.9%	Black or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 19.9% Asian, 7.3% White, 57.2% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between billing administrator and billing representative duties and responsibilities

Billing administrator example responsibilities.

Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Perform coding of inpatient/outpatient office, endoscopy, & pathology services and ensure proper assignment of ICD-9 and CPT codes.
Experience with CMS FISS systems.
Coordinate HCPC and ICD-9 codes for billing.
Reconcile JDE invoicing reports to CMS invoicing reports.
Implement corporate or departmental policies, HIPAA compliance, and service standards in conjunction with clinical and billing.

Billing representative example responsibilities.

Manage software programs for MSP accounts, monthly billing and EMC file transfers to Medicare.
Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Process orders in compliance with Medicare, Medicaid and private insurance verification guidelines; confirming customer's eligibility and insurance coverage.
Verify insurance eligibility for schedule appointments, and verify cash pricing for private pay patients who request cost by CPT code.
Submit and receive Medicare and Medicaid claims electronically on a daily basis.
Utilize extensive computer skills and coding knowledge to produce and submit physical therapy and occupational therapy claims through medicaid and medicare.

Billing administrator vs billing representative skills

Common billing administrator skills

Data Entry, 12%
Patients, 12%
Billing Issues, 7%
Financial Reports, 4%
Billing System, 4%
Medical Billing, 3%

Common billing representative skills

Patients, 18%
Customer Service, 13%
Data Entry, 6%
Medical Billing, 5%
Medicaid, 5%
Patient Accounts, 4%

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Office and Administrative Industry
Billing Administrator
Billing Administrator vs Billing Representative

Updated January 8, 2025

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