Billing administrator vs collections coordinator

The differences between billing administrators and collections coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a billing administrator, becoming a collections coordinator takes usually requires 6-12 months. Additionally, a billing administrator has an average salary of $39,442, which is higher than the $37,938 average annual salary of a collections coordinator.

The top three skills for a billing administrator include data entry, patients and billing issues. The most important skills for a collections coordinator are customer service, patients, and phone calls.

Billing administrator vs collections coordinator overview

	Billing Administrator	Collections Coordinator
Yearly salary	$39,442	$37,938
Hourly rate	$18.96	$18.24
Growth rate	-3%	-8%
Number of jobs	71,952	40,113
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 48%
Average age	46	46
Years of experience	2	12

What does a billing administrator do?

A billing administrator is primarily in charge of managing the billing and collection procedures of a company. They mostly handle administrative tasks such as gathering and organizing patient information, preparing billing data and invoices, maintaining and updating databases, and keeping an eye for any errors and inconsistencies, taking corrective measures right away. In some industries, a billing administrator must coordinate and submit receipts to insurance companies, answer client inquiries, discuss products and services, and produce regular reports. Moreover, as a billing administrator, it is essential to maintain a clear line of communication with staff for an efficient workflow.

What does a collections coordinator do?

Usually working alongside a company's account receivables team, a collections coordinator is in charge of developing strategies to optimize the payment collection operations. Among their responsibilities include reaching out to clients through calls or correspondence to remind them of their payment obligations, arranging appointments, processing payments, arranging payment terms, and researching a client's communication information such as cellphone number, address, or email. Moreover, a collections coordinator must maintain an active communication line with staff while promoting and enforcing the company's policies and regulations.

Billing administrator vs collections coordinator salary

Billing administrators and collections coordinators have different pay scales, as shown below.

	Billing Administrator	Collections Coordinator
Average salary	$39,442	$37,938
Salary range	Between $30,000 And $51,000	Between $30,000 And $47,000
Highest paying City	Washington, DC	New York, NY
Highest paying state	New Jersey	Connecticut
Best paying company	Buckley King	University of California, Berkeley
Best paying industry	Construction	Professional

Differences between billing administrator and collections coordinator education

There are a few differences between a billing administrator and a collections coordinator in terms of educational background:

	Billing Administrator	Collections Coordinator
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Billing administrator vs collections coordinator demographics

Here are the differences between billing administrators' and collections coordinators' demographics:

	Billing Administrator	Collections Coordinator
Average age	46	46
Gender ratio	Male, 16.7% Female, 83.3%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 10.5% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 7.2% White, 55.9% American Indian and Alaska Native, 0.9%	Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.8% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.5%
LGBT Percentage	7%	8%

Differences between billing administrator and collections coordinator duties and responsibilities

Billing administrator example responsibilities.

Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Perform coding of inpatient/outpatient office, endoscopy, & pathology services and ensure proper assignment of ICD-9 and CPT codes.
Experience with CMS FISS systems.
Coordinate HCPC and ICD-9 codes for billing.
Reconcile JDE invoicing reports to CMS invoicing reports.
Implement corporate or departmental policies, HIPAA compliance, and service standards in conjunction with clinical and billing.

Collections coordinator example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Manage accounts receivable/payment, insurance billing and follow-up for a solo physician clinic, and direct communication with patients regarding bills.
Audit outstanding accounts and resolve any balances including calling Medicare, Medicaid, government, private or commercial insurances.
Perform daily follow-up on Medicare, Medicaid, workers compensation and commercial insurances.
Hand illustrate fully render with marker and colore pencil sketches and Photoshop render drawings.
Submit insurance appeals and provider disputes when necessary.

Billing administrator vs collections coordinator skills

Common billing administrator skills

Data Entry, 12%
Patients, 12%
Billing Issues, 7%
Financial Reports, 4%
Billing System, 4%
Medical Billing, 3%

Common collections coordinator skills

Customer Service, 15%
Patients, 12%
Phone Calls, 6%
Collection Efforts, 4%
Delinquent Accounts, 4%
Appeals, 4%

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Billing Administrator
Billing Administrator vs Collections Coordinator

Updated January 8, 2025

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