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Billing administrator vs front office administrator

The differences between billing administrators and front office administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a billing administrator, becoming a front office administrator takes usually requires 4-6 years. Additionally, a billing administrator has an average salary of $39,442, which is higher than the $33,516 average annual salary of a front office administrator.

The top three skills for a billing administrator include data entry, patients and billing issues. The most important skills for a front office administrator are patients, front desk, and appointment scheduling.

Billing administrator vs front office administrator overview

Billing AdministratorFront Office Administrator
Yearly salary$39,442$33,516
Hourly rate$18.96$16.11
Growth rate-3%-5%
Number of jobs71,952147,279
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 40%
Average age4647
Years of experience26

What does a billing administrator do?

A billing administrator is primarily in charge of managing the billing and collection procedures of a company. They mostly handle administrative tasks such as gathering and organizing patient information, preparing billing data and invoices, maintaining and updating databases, and keeping an eye for any errors and inconsistencies, taking corrective measures right away. In some industries, a billing administrator must coordinate and submit receipts to insurance companies, answer client inquiries, discuss products and services, and produce regular reports. Moreover, as a billing administrator, it is essential to maintain a clear line of communication with staff for an efficient workflow.

What does a front office administrator do?

Front desk administrators work for different industries at the front desk of the front office area. They are responsible mostly for handling calls and transfers these calls to extension/local numbers. They manage booking travel appointments, answering inquiries, doing paperwork, and maintaining a professional image. They greet visitors and attend to visitors' inquiries. In addition, they assist other departments by performing other miscellaneous administrative tasks as required, and they often serve as ushers during client visits. Moreover, this job requires excellent interpersonal skills and good communication skills.

Billing administrator vs front office administrator salary

Billing administrators and front office administrators have different pay scales, as shown below.

Billing AdministratorFront Office Administrator
Average salary$39,442$33,516
Salary rangeBetween $30,000 And $51,000Between $27,000 And $40,000
Highest paying CityWashington, DCLakewood, WA
Highest paying stateNew JerseyWashington
Best paying companyBuckley KingUniversity of California, Berkeley
Best paying industryConstructionNon Profits

Differences between billing administrator and front office administrator education

There are a few differences between a billing administrator and a front office administrator in terms of educational background:

Billing AdministratorFront Office Administrator
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaCalifornia State University - Bakersfield

Billing administrator vs front office administrator demographics

Here are the differences between billing administrators' and front office administrators' demographics:

Billing AdministratorFront Office Administrator
Average age4647
Gender ratioMale, 16.7% Female, 83.3%Male, 9.9% Female, 90.1%
Race ratioBlack or African American, 10.5% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 7.2% White, 55.9% American Indian and Alaska Native, 0.9%Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%
LGBT Percentage7%8%

Differences between billing administrator and front office administrator duties and responsibilities

Billing administrator example responsibilities.

  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Perform coding of inpatient/outpatient office, endoscopy, & pathology services and ensure proper assignment of ICD-9 and CPT codes.
  • Experience with CMS FISS systems.
  • Coordinate HCPC and ICD-9 codes for billing.
  • Reconcile JDE invoicing reports to CMS invoicing reports.
  • Implement corporate or departmental policies, HIPAA compliance, and service standards in conjunction with clinical and billing.
  • Show more

Front office administrator example responsibilities.

  • Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
  • Handle day to day transactions, schedule patients, place patients onto traction tables and administer E-Stem/Ice.
  • Observe and perform patient's therapies such as, electric muscle stimulation, mechanical traction and acupuncture.
  • Cross train in veterinary technician duties including vaccines, administering medications, medical treatment for kennel and hospitalize patients.
  • Follow HIPPA protocol for sterilization of rooms/instruments.
  • Create a neck comparison using patient's cervical x-ray.
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Billing administrator vs front office administrator skills

Common billing administrator skills
  • Data Entry, 12%
  • Patients, 12%
  • Billing Issues, 7%
  • Financial Reports, 4%
  • Billing System, 4%
  • Medical Billing, 3%
Common front office administrator skills
  • Patients, 21%
  • Front Desk, 6%
  • Appointment Scheduling, 6%
  • Phone Calls, 6%
  • Excellent Interpersonal, 6%
  • Data Entry, 5%

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