Box office attendant vs office representative

The differences between box office attendants and office representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a box office attendant and an office representative. Additionally, an office representative has an average salary of $32,535, which is higher than the $28,816 average annual salary of a box office attendant.

The top three skills for a box office attendant include POS, STARS and cash handling. The most important skills for an office representative are patients, customer service, and phone calls.

Box office attendant vs office representative overview

	Box Office Attendant	Office Representative
Yearly salary	$28,816	$32,535
Hourly rate	$13.85	$15.64
Growth rate	-5%	-5%
Number of jobs	81,537	149,852
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 47%
Average age	47	47
Years of experience	2	2

What does a box office attendant do?

A box office attendant works at concert halls, cinemas, and sports stadiums. He/She or she is the first person that customers contact when buying tickets for plays, movies, dances, or games. Box office attendants take payments, sell tickets, and provide information to customers. They must have exceptional fiscal management skills and be good communicators along with knowledge of handling marketing tasks. They should have experience in handling computerized ticketing systems. Additionally, they should be flexible during work times.

What does an office representative do?

Office Representatives are administrative professionals assigned to do various admin work in the office. They are in charge of managing communication lines, correspondences, and packages. They are often assigned to sort documents, update records, and file papers in the proper cabinets. Office representatives are considered front desk officers as well. They respond to inquiries by guests, direct guests to their meeting areas, and receive mail. They may also be assigned to manage meeting rooms and update appointment calendars. They should have good communication skills and should be service-oriented.

Box office attendant vs office representative salary

Box office attendants and office representatives have different pay scales, as shown below.

	Box Office Attendant	Office Representative
Average salary	$28,816	$32,535
Salary range	Between $22,000 And $37,000	Between $23,000 And $45,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Citi
Best paying industry	-	Agriculture

Differences between box office attendant and office representative education

There are a few differences between a box office attendant and an office representative in terms of educational background:

	Box Office Attendant	Office Representative
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 47%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Box office attendant vs office representative demographics

Here are the differences between box office attendants' and office representatives' demographics:

	Box Office Attendant	Office Representative
Average age	47	47
Gender ratio	Male, 33.5% Female, 66.5%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 10.0% Unknown, 4.6% Hispanic or Latino, 18.6% Asian, 7.9% White, 57.9% American Indian and Alaska Native, 1.1%	Black or African American, 10.9% Unknown, 4.8% Hispanic or Latino, 21.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between box office attendant and office representative duties and responsibilities

Box office attendant example responsibilities.

Assist in managing social media accounts on Facebook, YouTube, and Flickr to promote events and productions.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Learned and become fluent in ticketing program (Provenue, Archtics).
Maintain accurate patron database using Tessitura.
Create advertisements via Microsoft PowerPoint which promote upcoming concerts.
Utilize Tessitura for patron-ticketing purchases, updating constituent information, volunteer usher database and communications.

Office representative example responsibilities.

Manage the medical front office and coordinate business operations with physicians and legal staff for a busy MRI facility.
Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Reconcile any EOB, insurance payment or discount errors.
Perform physician coding abstracting medical records with ICD-10, and CPT.
Post payments and enter charges utilizing appropriate ICD9 and CPT codes.

Box office attendant vs office representative skills

Common box office attendant skills

POS, 17%
STARS, 15%
Cash Handling, 15%
Ticket Sales, 15%
Ticket Orders, 9%
Customer Service, 5%

Common office representative skills

Patients, 20%
Customer Service, 13%
Phone Calls, 8%
Patient Appointments, 7%
EMR, 5%
Excellent Interpersonal, 5%

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Office and Administrative Industry
Box Office Attendant
Box Office Attendant vs Office Representative

Updated January 8, 2025

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