Box office attendant vs office specialist

The differences between box office attendants and office specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a box office attendant and an office specialist. Additionally, an office specialist has an average salary of $33,477, which is higher than the $28,816 average annual salary of a box office attendant.

The top three skills for a box office attendant include POS, STARS and cash handling. The most important skills for an office specialist are customer service, data entry, and patients.

Box office attendant vs office specialist overview

	Box Office Attendant	Office Specialist
Yearly salary	$28,816	$33,477
Hourly rate	$13.85	$16.09
Growth rate	-5%	-5%
Number of jobs	81,537	98,760
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 44%
Average age	47	47
Years of experience	2	2

What does a box office attendant do?

A box office attendant works at concert halls, cinemas, and sports stadiums. He/She or she is the first person that customers contact when buying tickets for plays, movies, dances, or games. Box office attendants take payments, sell tickets, and provide information to customers. They must have exceptional fiscal management skills and be good communicators along with knowledge of handling marketing tasks. They should have experience in handling computerized ticketing systems. Additionally, they should be flexible during work times.

What does an office specialist do?

An office specialist is responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills to handle work units. They have duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e-mails, and filing and sorting documents. Office specialists are responsible for creating meeting reports, scheduling appointments, evaluating financial statements, coordinating with other staff for event planning, and assisting the senior management with complex functions.

Box office attendant vs office specialist salary

Box office attendants and office specialists have different pay scales, as shown below.

	Box Office Attendant	Office Specialist
Average salary	$28,816	$33,477
Salary range	Between $22,000 And $37,000	Between $25,000 And $43,000
Highest paying City	-	Washington, DC
Highest paying state	-	Massachusetts
Best paying company	-	Brookhaven National Laboratory
Best paying industry	-	Finance

Differences between box office attendant and office specialist education

There are a few differences between a box office attendant and an office specialist in terms of educational background:

	Box Office Attendant	Office Specialist
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Box office attendant vs office specialist demographics

Here are the differences between box office attendants' and office specialists' demographics:

	Box Office Attendant	Office Specialist
Average age	47	47
Gender ratio	Male, 33.5% Female, 66.5%	Male, 18.3% Female, 81.7%
Race ratio	Black or African American, 10.0% Unknown, 4.6% Hispanic or Latino, 18.6% Asian, 7.9% White, 57.9% American Indian and Alaska Native, 1.1%	Black or African American, 8.1% Unknown, 4.9% Hispanic or Latino, 19.8% Asian, 8.4% White, 57.7% American Indian and Alaska Native, 1.2%
LGBT Percentage	6%	6%

Differences between box office attendant and office specialist duties and responsibilities

Box office attendant example responsibilities.

Assist in managing social media accounts on Facebook, YouTube, and Flickr to promote events and productions.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Learned and become fluent in ticketing program (Provenue, Archtics).
Maintain accurate patron database using Tessitura.
Create advertisements via Microsoft PowerPoint which promote upcoming concerts.
Utilize Tessitura for patron-ticketing purchases, updating constituent information, volunteer usher database and communications.

Office specialist example responsibilities.

Provide support for enrolling patients into health coverage programs and manage sensitive patient information to ensure accuracy and confidentiality.
Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Provide assistance to office staff including preparing and proofreading memos and grants, transcribing meeting minutes for staff and answering phones.
Perform multiple bookkeeping duties including departmental payroll, print financial reports and other financial material as needed.
Communicate HIPAA compliance to staff, field and outside agencies.

Box office attendant vs office specialist skills

Common box office attendant skills

POS, 17%
STARS, 15%
Cash Handling, 15%
Ticket Sales, 15%
Ticket Orders, 9%
Customer Service, 5%

Common office specialist skills

Customer Service, 18%
Data Entry, 10%
Patients, 9%
Office Equipment, 6%
Phone Calls, 6%
Word Processing, 4%

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Office and Administrative Industry
Box Office Attendant
Box Office Attendant vs Office Specialist

Updated January 8, 2025

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