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The differences between case aides and service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a case aide and a service coordinator. Additionally, a service coordinator has an average salary of $40,792, which is higher than the $32,927 average annual salary of a case aide.
The top three skills for a case aide include foster care, mental health and substance abuse. The most important skills for a service coordinator are customer service, social work, and patients.
| Case Aide | Service Coordinator | |
| Yearly salary | $32,927 | $40,792 |
| Hourly rate | $15.83 | $19.61 |
| Growth rate | 12% | 12% |
| Number of jobs | 106,823 | 55,922 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 60% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
A case aide is responsible for supporting the community operations and projects to provide high-quality services for the citizens and assist them with the resources for their daily needs. Case aides are also employed in a health care institution or private households to look for patients and monitor their conditions. They coordinate with other institutions in requesting fundings and sponsorships for community programs to help the citizens, especially for financial support. A case aide must have excellent communication and organizational skills in processing paperwork and sorting files for service reference.
A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.
Case aides and service coordinators have different pay scales, as shown below.
| Case Aide | Service Coordinator | |
| Average salary | $32,927 | $40,792 |
| Salary range | Between $26,000 And $41,000 | Between $29,000 And $56,000 |
| Highest paying City | Fargo, ND | Washington, DC |
| Highest paying state | Hawaii | Maine |
| Best paying company | University Settlement | Mt. San Antonio College |
| Best paying industry | Government | Government |
There are a few differences between a case aide and a service coordinator in terms of educational background:
| Case Aide | Service Coordinator | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 60% |
| Most common major | Psychology | Business |
| Most common college | SUNY at Binghamton | SUNY at Binghamton |
Here are the differences between case aides' and service coordinators' demographics:
| Case Aide | Service Coordinator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 20.9% Female, 79.1% | Male, 28.5% Female, 71.5% |
| Race ratio | Black or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 20.9% Asian, 6.4% White, 56.3% American Indian and Alaska Native, 1.8% | Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 11% | 11% |