Chief operating officer jobs in Conway, AR

Job Description All applications for Rock Region METRO's Chief Operating Officer position must be submitted via the link below: 👉 Apply Now Rock Region METRO is seeking a dynamic Chief Operating Officer to lead operations and drive excellence across our transit system. This is an exciting opportunity to make a lasting impact on public transportation in Central Arkansas. 📍 Location: North Little Rock, AR 💼 Full-Time Leadership Role METRO is conducting the Chief Operating Officer recruitment through our third-party search partner. All candidates must apply directly through the KL2 Connects portal for consideration. All applications must be submitted via the link below: 👉 Apply Now Join METRO and help move our community forward! EMPLOYMENT STATEMENT: METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Powered by JazzHR tK9lnkqgxk

About Us At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector. We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow. Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success. Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview ENFRA is at the forefront of delivering cutting-edge solutions to power the future of energy infrastructure and sustainability. As part of our commitment to innovation and operational excellence, we are seeking a Chief Digital and Data Officer, EVP (CDDO) to lead our digital transformation efforts and unlock the full potential of data across our organization. This executive role will play a critical part in driving ENFRA's digital strategy, enhancing employee and customer experiences, and enabling data-driven decision-making. The ideal candidate is a visionary leader with a proven track record of implementing transformative digital solutions and fostering a culture of innovation. *This position is Remote with some travel expected. Responsibilities Strategic Leadership Own and execute ENFRA's comprehensive digital transformation strategy, including budget and resource management. Champion the adoption of digital tools, platforms, and practices to enhance operational efficiency and customer engagement. Serve as a trusted advisor to the executive leadership team on all matters related to digital, data, and innovation. Data Strategy and Governance Own and implement a robust enterprise data management strategy to ensure data integrity, accessibility, and security across the organization. Drive governance frameworks to standardize data management practices and ensure compliance with regulatory requirements. Enable generation of data analytics and AI to drive actionable insights and improve decision-making across the organization. Innovation and Value Realization Lead the identification and delivery of production-grade use cases for data-driven innovation (e.g., AI-enabled energy modeling, best-in-class customer experiences for managing energy data, etc.). Establish and monitor rigorous KPIs (Key Performance Indicators) and/or OKRs (Objectives and Key Results) to measure the ROI of all data and digital initiatives. · Technology Enablement Oversee the selection, implementation, and optimization of digital platforms and technologies. Own and implement enterprise cloud data platform and integration platform. Partner with operations to ensure seamless integration of digital tools into existing workflows. Develop the vision and strategy for delivery of custom digital products in support of the digital experience for internal and external users Stay ahead of emerging technologies and trends to position ENFRA as a leader in digital innovation. Vendor Management Own relevant vendor relationships and negotiate strategic alliances with specific partners (e.g., hyperscaler, AI partners, etc.) Lead build/buy/partner decisions regarding products and services in the digital and data domains. Team Development Develop and lead a high-performing team of digital and data professionals overseeing all data security, data optimization and governance, and analytical and generative AI. Foster a culture of collaboration, continuous improvement, and innovation. Provide mentorship and development opportunities to ensure the growth of internal talent. Evaluation and Evolution Partner with operational leadership to continuously evaluate effectiveness of solutions to ensure the team is meeting or exceeding the anticipated ROI; Work with leadership to evolve role as may be needed in order to have the most effective systems and processes needed to support the Company's desired results. Qualifications Qualifications: Education and Experience Bachelor's degree in business, technology, computer science, data science, or a related field; advanced degree preferred. 15+ years of experience in digital transformation, technology, data strategy, or a related field, with at least 5 years in a senior leadership role. Skills and Competencies Proven track record of leading large-scale digital transformation initiatives. Expertise in data strategy, governance, and analytics, with experience leading implementations of AI/ML technologies. Strong business acumen and ability to align digital initiatives with organizational goals. Exceptional communication and influencing skills with executive presence, with the ability to engage cross-functional stakeholders at all levels. Demonstrated ability to manage complex projects and deliver results in a fast-paced environment. Preferred Qualifications Experience in the energy, infrastructure, or sustainability sectors. Familiarity with agile methodologies and design thinking principles. Travel Requirements Up to 20% of time will be spent traveling to job site(s)/office location. Physical Activities Remaining in a stationary position, often standing or sitting for prolonged periods Repeating motions that may include the wrists, hands and/or fingers Environmental Conditions Quiet environment Physical Demands Light work that includes adjusting and/or moving objects up to 20 pounds #LICG1 Pay Range USD $270,000.00 - USD $340,000.00 /Yr. ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

Company: Citeline Employment Type: Full Time **Description** Sr. Director/VP/Clinical Delivery Lead, Advisory Services **Reports to** :SVP, Advisory Services Norstella unifies five market-leading companies that all have a shared goal of improving patient access to life saving therapy. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision making. Together we help our clients: + Accelerate the drug development cycle + Bring the right drugs to market + Identify barriers to patient access + Turn data into insights faster + Think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we offer and even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning, and predictive analytics. **The Team** The Advisory Services team is a key growth area for the business and one that is expanding rapidly. The team is global with presence in the US, Europe and Asia, and works directly with clients on a project basis, providing strategic support and advisory services leveraging the full breadth of capabilities across Norstella. We work with a range of client organizations globally - including major global pharma, startup biotechs, and pharma industry suppliers, advisors, and investors. Our clients are generally senior-level decision makers in need of support to ensure they are properly informed to make those decisions, all the way up to C-level executives. **Scope of Role** In this role of Clinical Advisory Services Lead you will occupy a key leadership position in the Advisory team. You will manage a wide range of aspects of development and delivery of the Advisory Services business, with a particular focus on Clinical Development use cases, offerings and capabilities. You will focus on three key aspects: **Clinical area delivery leadership** :You will own and drive consulting offerings and capabilities using our leading data and software solutions within the area of Clinical Development and spanning multiple use cases. These responsibilities will be diverse and involve extensive collaboration across the organization. **Key responsibilities include** + Consulting offering development and refinement + Team capability development, training, and knowledge sharing + Sales enablement and production of relevant training material and supporting collateral + Support for marketing initiatives including preparing campaign materials + Thought leadership including development of written pieces, delivery of webinars, and delivery of conference presentations/panels + Strategy development collaboration, including working closely with Commercial, Product, and other relevant teams across Norstella + Team development/mentoring + All other duties, as assigned **Selling and business development** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include: + Supporting commercial function colleagues as a "specialist/subject matter expert" to facilitate client discussions and relationship development + Qualification and feasibility assessment + Proposal development leveraging the full capabilities of Norstella + Developing effort and price estimates **Client project execution** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include: + Playing a key role as a leader and subject matter expert in the area of Clinical Development + Liaising with clients and project teams directly to design, manage, and deliver successful project outcomes + Working with the broader Norstella team and resource managers to staff projects + Providing guidance and advice to project teams + Contributing directly to project execution including data collection/analysis, deliverable development, synthesis of findings and recommendations, and delivering those outcomes to clients **Clinical strategy and planning projects support clients, including (but not limited to) the following use case areas:** + Clinical development planning and forecasting + Protocol Design, Country, Site and Investigator Feasibility + Clinical trials operations, cost benchmarking & landscapes + Performance monitoring/optimization & acceleration + Diversity planning and execution + Competitor trial monitoring & analytics **Requirements** + Deep knowledge and expertise of the pharma strategic Clinical trial landscape (Clin Dev/Ops, clinical development plan development, clinical trial design, feasibility and site selection, protocol design, etc) + Relevant experience in commercially focused and client-facing roles (e.g. consulting, pharma), working as a subject matter expert closely with sales and consulting delivery organisations to drive business growth + Relevant experience (8-10 years) working in Clin Dev/Ops roles within Sponsor/CRO/Partner environment + Experience using data analytics and services to solve clinical trial challenges + Understanding of how, and where, AI can be deployed in the clinical trial ecosystem to answer industry questions + Extensive experience consulting in clinical strategy across various client types and therapeutic areas, with deep knowledge of global pharmaceutical landscape + Stellar communication & relationship management skills that foster trust and lasting client partnerships with demonstrated capability of sourcing and maintaining a book of business + Leadership and team management experience + Collaborative team player who is driven to win as part of a team and capable of managing fast paced activities while remaining optimistic + Operates with a sense of urgency and thrives on winning through continuous improvement + The ability to consume new learnings, conceptualize and iterate behavior quickly + A clear desire to build bespoke solutions for clients, with an innovative mindset + Existing knowledge of Norstella data assets and platforms (in particular Citeline products such as TrialTrove, SiteTrove but also other Norstella platforms e.g. Evaluate Pharma, PharmaProjects, real-word data, epidemiology) + Bachelors degree in a scientific/life science or business-related field; Advanced degree (PhD or MBA) in a relevant field preferred **Please Note - All candidates must be authorized to work in the United States or United Kingdom. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa** **Benefits** + Medical and Prescription Drug Benefits + Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) + Dental & Vision Benefits + Basic Life and AD&D Benefits + 401k Retirement Plan with Company Match + Company Paid Short & Long-Term Disability + Paid Parental Leave + Open Vacation Policy & Company Holidays _The expected base salary for this position ranges from $180,000 to $200,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

The Senior Director / Vice President Architecture will lead a high-performing team of IT professionals dedicated to designing and optimizing software solutions centered on Salesforce and Microsoft Dynamics ERP. These systems support critical business operations spanning manufacturing, sales, installation, and customer service for major clients such as Spectrum, T-Mobile, Windstream, and Frontier. Delivering seamless system integration and an outstanding customer experience is at the core of this role. Key initiatives for this position include expanding the Salesforce ecosystem with a focus on Commerce Cloud, Sales Cloud, Field Service Cloud and Experience Cloud as well as advancing the company's Microsoft Dynamics ERP landscape to support Finance, Supply Chain, and Operations. The role requires deep expertise in architecting, developing, and implementing solutions across these platforms and related cloud and data environments. Reporting to the Chief Information Officer, this leader will set the strategy and guide the execution of Salesforce and Microsoft Dynamics ERP initiatives, data analytics solutions, and integrated cloud applications. The Senior Director will apply broad technical and business knowledge to deliver end-to-end CRM, ERP, mobile, and web solutions, while ensuring project success through strong governance and key performance metrics. This role demands a proactive, entrepreneurial mindset fostering innovation, asking the right questions, sharing knowledge freely, and ensuring execution excellence without hesitation. The position also requires collaboration across Warehouse, e-Commerce, Finance, Installation, Sales, Marketing, and Data/AI teams. Direct reports include development teams (onshore and offshore), solution architects, cloud migration leads, and network/operations staff. ESSENTIAL FUNCTIONS * Lead and continuously improve support for our Salesforce and Microsoft Dynamics ERP systems. * Drive integrations and partnerships across Salesforce clouds (Commerce, Sales, Field Service, Experience) and Microsoft Dynamics ERP modules (Finance, Supply Chain, Operations). * Provide visionary leadership to a multi-level team, including hiring, coaching, training, performance management, and resource planning. * Monitor and enhance system performance and security; maintain compliance and support audits. * Champion the Client 360 model by managing the lead management database and ensuring unified customer data across Salesforce and Dynamics platforms. * Conduct research and lead design workshops to evaluate and implement new capabilities, upgrades, and best practices with a focus on business value. * Promote solutions with strong integration, low technical debt, and long-term sustainability. POSITION QUALIFICATIONS * Bachelor's degree in Computer Science or related field required; MBA or master's in a technology field preferred. * 6+ years of experience in solution architecture, software development, large-scale system implementation, and people leadership. * Hands-on experience with multiple full-cycle Salesforce and Microsoft Dynamics ERP implementations; ability to demonstrate measurable success. * Deep technical expertise in Salesforce (Commerce, Sales, Field Service, Experience Clouds) and Dynamics ERP (Finance, Supply Chain, Operations). * Proven experience designing and developing secure, scalable solutions using modern development practices and cloud architectures. * Strong background in leading technical and business stakeholder engagements to deliver large-scale CRM and ERP projects. * Experience managing and collaborating with vendors, contractors, and cross-functional teams. * Familiarity with IT operations in both cloud and hybrid environments. * Strong communication, collaboration, and presentation skills, with the ability to engage executive leadership. * Demonstrated leadership in driving innovation, mentoring talent, and building a culture of accountability and excellence. * Experience managing geographically distributed teams in an Agile and/or Waterfall delivery environment. * High-energy leader with a proactive, hands-on approach and a passion for delivering exceptional business outcomes.

Job Description Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers. Summit is a growing natural gas utility providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do. We have an exciting opportunity for a Senior Vice President of Operations based in Little Rock, Arkansas. POSITION SUMMARY The Senior Vice President (SVP) of Operations is a pivotal member of Summit Utilities' executive leadership team, accountable for driving operational strategy, execution, and performance across the enterprise. This role provides executive oversight of Operations, Operations Support, Gas Supply, and Engineering, ensuring that Summit delivers safe, reliable, and sustainable energy for the communities we serve. As a strategic partner to the CEO, COO, and Board of Directors, the SVP will shape operational priorities, steward critical infrastructure investments, and forge strong regulatory and stakeholder relationships. This executive balances near term operational excellence with long term innovation, positioning Summit to remain resilient, competitive, and customer focused in a rapidly evolving energy landscape. PRIMARY DUTIES AND RESPONSIBILITIES Strategic & Operational Leadership Define and execute operational strategies that align with corporate objectives, regulatory requirements, and customer needs. Lead enterprise-wide operational excellence initiatives to drive safety, reliability, efficiency, and cost effectiveness. Oversee modernization of transmission, distribution, and system assets to ensure long term sustainability. Capital Stewardship & Financial Leadership Direct multiyear operating and capital budgets, ensuring disciplined fiscal management and alignment with growth priorities. Provide executive oversight of major infrastructure projects, modernization efforts, and system expansions, ensuring projects are delivered on time and under budget. Optimize allocation of workforce, technology, and capital resources to maximize value, resilience, and operational agility. Risk, Safety & Resilience Champion a safety-first culture fostering accountability and compliance at every organizational level. Identify, anticipate and mitigate operational, environmental, and safety risks, implementing robust controls and response frameworks. Lead the development, execution, and continual refinement of enterprise crisis response, disaster recovery, and resiliency plans. Regulatory & Stakeholder Engagement Represent Summit with regulators, policymakers, and industry associations engaging on relevant policy, safeguarding company interests, and maintaining regulatory compliance. Serve as an ambassador to external stakeholders, strengthening trust, transparency, and corporate alignment with community needs. Report operational performance, priorities, and emerging challenges to the Board and executive team at regular intervals and as needed. Leadership & Talent Development Mentor, coach and develop a high performing team of operational executives and senior leaders. Ensure succession readiness and foster a culture of accountability, collaboration, and professional growth. Foster an environment of fairness, respect, and broad organizational engagement throughout all levels of the company. EDUCATION AND WORK EXPERIENCE Bachelor's degree in Engineering (ABET accredited), Business, or a related field required, with a preference for Engineering. Advanced degree (MBA, MS Engineering, or equivalent) strongly preferred. 15+ years of progressive leadership experience in the natural gas or regulated utility sector, including 10 years in senior/executive operational leadership roles. Demonstrated expertise in large scale operations management, capital program execution, regulatory affairs, and enterprise risk management. KNOWLEDGE, SKILLS, ABILITIES Deep knowledge of utility operations, safety standards, regulatory compliance, and industry best practices. Strategic business acumen with proven track record of success in operational transformation, financial oversight, and innovation. Strong executive presence with the ability to influence at the Board, regulatory, and community levels. Exceptional stakeholder management, communication, and negotiation skills for building partnerships with executives and external entities. Proven ability to champion continuous improvement and adoption of emerging technologies. Commitment to recruiting, developing, and leading high-performing, teams with broad representation in a dynamic, complex environment. Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together. What will your job look like? The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service. Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit What you'll do: * Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration * Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows * Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence * Develop, monitor, and refine key performance indicators (KPIs) across all operational departments * Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement * Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence * Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness * Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion * Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness * Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions * Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals * Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success * Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities What you'll need: Experience, Education & Certifications: * Bachelor's Degree * Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization * At least 5 years of experience in a senior leadership or executive role * Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance * Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility Skills: * Thorough knowledge of the transportation and courier industry or related fields * Strong leadership, mentoring and coaching skills and strong conflict management skills * Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner * Solid understanding of Operations leadership with a strong business and financial acumen * Experience in developing, promoting, and building key relationships with all key stakeholders * Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality * Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations. * Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions * Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems * Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines * Ability to work independently and demonstrates effective problem-solving skills * Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines Even better if you have... * Prior project or contract management experience preferred * Experience with Lean processes; Six Sigma Certification preferred What's In it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Casual Dress Environment Salary Min: $175,000 Salary Max: $225,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This role is responsible for the design, implementation, and maintenance of the monitoring solutions that ensure the reliability, performance, and security of our systems and applications. This role is an expert in observability tools, log analysis, and performance monitoring that is used to provide insights and improve system resilience. Essential Job Functions: + Develop, implement, and maintain monitoring and observability solutions across our cloud environments. + Setting up monitoring systems with meticulous attention to detail and analyzing data to ensure accuracy and reliability. + Design dashboards, alerts, and automated responses to detect and resolve performance bottlenecks, outages, and security threats. + Collaborate with DevOps, SRE, and software development teams to integrate observability best practices into CI/CD pipelines. + Optimize logging, tracing, and metrics collections to improve visibility and troubleshooting capabilities. + Implement anomaly detection and predictive analytics to proactively prevent incidents. + Develop and maintain documentation, best practices, and training materials for observability tools and processes. + Within the context of the monitoring program, tune alerting and escalations to reduce false positives and non-actionable alerting and to escalate high-impact issues. + Collaborate with other professionals to map out a long-term vision and champion it through to fruition. + Stay up to date with the latest trends and tools in observability and monitoring; evaluate for potential adoption. + Other tasks as assigned by manager. Qualifications/ Requirements: + Bachelor's degree in computer science, information systems, or a related technical field or equivalent combination of education and experience + Minimum of 8+ years of industry and/or relevant experience, typically with 2+ years in an AVP level role or external equivalent + Must have experience and Proficiency in Monitoring Tools: CloudWatch/AWS XRay and synthetic monitoring tools to monitor system performance and health. + Understanding of Observability Concepts: Knowledge of the "three pillars of observability;" - metrics, logs, and traces - and how to use them to gain insights into system behavior. + Data Analysis and Visualization: Ability to analyze telemetry data and create visualizations to identify trends and anomalies. + Programming Skills: Proficiency in scripting languages: Python, Bash, or PowerShell for automation and custom monitoring solutions. + Experience with Cloud Platforms cloud services (AWS) and their monitoring tools. + Experience in working with DevOps and agile methodologies. + Proficient in developing and maintaining technical documentation, runbooks, and procedures. + Knowledge of ITIL concepts and principles. + Strong analytical skills and ability to troubleshoot and resolve complex issues. + Strong written and verbal communication; ability to communicate technical information effectively to both technical and non-technical stakeholders. + Demonstrated ability to work closely with development, operations, and security teams to ensure comprehensive observability coverage. + Meticulous in setting up monitoring systems and analyzing data to ensure accuracy and reliability. \#LI-AS1 #LI-Remote Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $110,000.00 - $170,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************

Overview Working at Arkansas Federal Credit Union The primary function is achieved by tapping into each employee's highest potential and creating a highly effective team through coaching and leadership. This position is responsible for ensuring that outstanding service is delivered to both internal and external members. Ensure each employee identifies specific needs and suggests appropriate Credit Union solutions. Accountable for overseeing and coordinating workflow for both Direct and Indirect Loan Underwriting. Responsible for balancing the risk and reward of consumer credit decisions while minimizing liability to the credit union and consequently, directly impacting the overall financial performance of the direct consumer loan portfolio. Ensure the timely underwriting of Direct and Indirect Consumer loans within Federal Regulations and credit union policy and procedure without jeopardizing integrity, confidentiality, and accuracy. Display functional expertise and leadership directly affecting the development of new lending policies, procedures, processes, sales techniques, and credit products. Accountable for budgeted loan production for direct and indirect consumer loans and student loans as well as making decisions within existing policies as established by the Board of Directors, President-CEO, EVP-CLO, and SVP-Consumer Lending. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Oversee Consumer Lending Underwriting (Direct, Indirect and Merchant Lending). 2. Leadership, Personal/Organizational Development a. Is responsible for monitoring the day-to-day activity within Consumer Lending (direct, indirect and merchant lending) as well as Student Lending. Answers questions of policy and procedures. Has Loan exception authority. (Current portfolio $290MM direct consumer loans, $960 MM indirect loans and $50MM credit cards) b. Ensures direct consumer loans are underwritten in a timely manner and within guidelines/procedures with exceptions documented appropriately within established authority. c. Ensures loan underwriting channels are integrated and operating at levels to exceed member and dealer expectations. d. Closely monitors market conditions and industry trends to ensure pricing is fair and competitive. e. Establishes and manages relationships with auto, marine, motorcycle, and RV dealers while promoting the utilization of products available through AFCU to obtain forecasted loan origination and revenue goals. Dealers will initiate contact at varied hours (including nights, weekends, and holidays) that often require immediate response in order to maintain meaningful relationships. f. Demonstrate mastery of and perform the functions of a Consumer Loan Underwriter. g. Underwrite and process employee and credit union official's consumer loan applications. h. Underwrite and determine credit worthiness (Approve, Decline, Counter Offer) for member loan requests within given authority, as established by the Board of Directors. i. Remain current and adhere to Credit Union policies and procedures as they pertain to security standards, applicable mortgage regulations, and Article 9 UCC laws' title laws as well as working knowledge of title registration for Arkansas and out of state. j. Responsible for analyzing and maintaining Consumer Loan Underwriting policies, procedures, and processes to ensure compliance with applicable regulations and maximize efficiency. k. Recommends alterations or revisions to loan policies and procedures. l. Develops required new policies and procedures for approval by the President-CEO and/or Board of Directors. m. Ensures Credit Scoring system is up-to-date and accurately reflects the risk vs. reward in the credit unions loan portfolio. n. Address issues and/or concerns with members, dealers, and/or other related 3rd parties as they arise. o. Communicate and correspond regarding loans or applicable collateral/security. p. Counsels with members having complex or "exceptional" problems requiring special knowledge or authority. Advises the SVP-Consumer Lending and/or the EVP-Chief Lending Officer of unusual complaints, calls, and letters received. 3. Administration, Community Involvement a. Monitor, interpret and communicate Lending Regulations to necessary personnel, as they pertain to Direct Consumer Loans (Sales, Underwriting, Processing, ). b. Educates credit union lending staff with the assistance of the SVP-Consumer Lending, Direct Consumer Lending staff, Indirect Lending staff and select Service Center Leadership, on new sales opportunities and techniques, service philosophies, and workflow enhancements. c. Participates in Lending Lunch and Learn and continued training for credit union lending staff. d. Prepares and analyzes weekly and monthly reports on loan workflow results and production as well ensuring review of daily audit reports. e. Ensure a positive working relationship between service center lending staff, Member Development, Direct Loan Underwriters and Indirect Loan Officers. f. Serves on the Loan Review Committee, as assigned. g. Responsible for ensuring maintenance of all data processing systems as they relate to Direct Consumer Lending. Complete any data processing option changes in a timely manner for each required change. Systems include but are not limited to MeridianLink, DealerTrack, RouteOne, CUDL, Glia(Phone), and Lending Express. h. Assists in the preparation of the Annual Plan/Budget. i. Conduct meetings with staff to provide direction, review progress, and continually look for ways to streamline the workflow. j. Ensure training of Member Development Specialists, Loan Underwriters and any other applicable lending staff. Assign, direct, coordinate and review work performed by Direct and Indirect Consumer Lending staff. k. Coach underwriting staff on audit findings, regulation and policy and procedure changes. l. Ensure that time punches, PTO and Holiday hours are correct for each employee pay period. m. Maintains a positive and productive working environment. 4. Ensure annual evaluations of work performance are performed for all Direct Consumer Lending staff. Recommend promotions/salary increases within the department to the SVP-Consumer Lending. a. Maintains current knowledge and pursues executive education to remain constantly aware of compliance, regulations, new ideas, approaches, and day-to-day changes in the credit union movement and financial industry. Maintains knowledge of credit union history, philosophy, organization, bylaws, and operational procedures. b. Participates in community activities and organizations as a representative of the Credit Union and maintains current knowledge of the needs of the communities served. c. Participate in Organizational projects as assigned. d. Provides the Supervisory Committee, Certified Public Accountants and federal examiners with information on Lending procedures and ensures that needed information is available for their u. 5. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 7 years related experience and/or training, and 5 years related management experience, or equivalent combination of education and experience. PREFERRED SKILLS • Proficient in MeridianLink • Familiar with Fiserv DNA • Knowledgeable with indirect auto lending • Previous leadership experience in the consumer lending industry EEO Statement Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

The Vice President (VP) of Revenue Integrity at EngageMED provides strategic and operational leadership to ensure the organization maximizes revenue capture, maintains compliance, and drives efficiency throughout the revenue cycle. This role leads initiatives that integrate automation, advanced analytics, and process optimization to enhance revenue integrity performance. The VP oversees charge capture, coding integrity, billing compliance, denials management, and reimbursement optimization-leveraging technology to streamline workflows, reduce manual effort, and improve accuracy. The VP partners with senior executives, providers, and operational leaders to strengthen EngageMED's financial performance while ensuring accuracy, transparency, and accountability in all revenue processes. Duties/Responsibilities: · Develop, implement, and lead comprehensive revenue integrity and automation strategies across the organization. · Identify, evaluate, and deploy revenue cycle automation technologies (e.g., RPA, AI-driven coding validation, automated charge capture, and denial prevention tools). · Align revenue integrity and automation initiatives with EngageMED's mission, vision, and financial goals. · Serve as a subject matter expert on reimbursement models, coding accuracy, automation enablement, and regulatory compliance. · Ensure accurate, compliant, and technology-enabled charge capture and coding processes across all services. · Lead initiatives to minimize revenue leakage, reduce manual workflows, and optimize reimbursement through intelligent automation. · Oversee audits, monitoring, and reporting processes to validate revenue accuracy and identify automation opportunities. · Partner with IT, Compliance, and Legal teams to implement secure, compliant automation solutions. · Establish standardized, automated workflows and dashboards for transparency and efficiency. · Collaborate with physicians, operational leaders, and finance teams to improve documentation and revenue outcomes using data-driven insights. · Mentor and lead high-performing revenue integrity, coding, and billing teams with a focus on continuous improvement and technology adoption. · Foster a culture of innovation, accountability, and digital transformation within the revenue cycle. · Develop and manage KPIs related to revenue integrity and automation-tracking improvements in denials, reimbursement accuracy, coding efficiency, and processing speed. · Provide regular updates to the EVP of Revenue Integrity and executive team on automation ROI, revenue outcomes, and performance metrics. · Use analytics, automation dashboards, and AI-driven reporting tools to drive informed decision-making. · Other duties as assigned. Qualification/Required Skills Education: · Bachelor's degree in business, Healthcare Administration, Finance, or related field required. · Master's degree (MBA, MHA, or equivalent) preferred. Experience: · 8-10+ years of progressive leadership in revenue cycle, revenue integrity, or healthcare financial operations. · Demonstrated success implementing automation and digital transformation initiatives within the revenue cycle. · Strong track record of implementing revenue integrity initiatives and delivering measurable results. · Physician practice management or multi-specialty group experience is strongly preferred. Skills & Competencies: · Expertise in coding, charge capture, reimbursement methodologies, and healthcare compliance. · Strong understanding of revenue cycle automation tools, data analytics platforms, and RPA/AI applications and how to leverage to improve performance. · Strong leadership and team-building skills with proven ability to influence at all levels. · Excellent communication, analytical, and problem-solving abilities. · Proficiency in revenue cycle analytics and financial reporting tools. OTHER KEY SKILLS: Team player - possess a positive attitude and demonstrates honesty and integrity in all endeavors. Ability to understand, apply and analyze financial data. Strong work ethic with the ability to self-start and work independently or as part of a diverse team. Detail oriented and organized with the ability to easily identify areas that require improvement.

Dodge Construction Network( Dodge) isseeking a world-class VP, Demand Generation, to own the strategy and execution of our full-funnel growth engine-serving both SMB and Enterprise segments. Reporting to the Chief Marketing Officer and partnering closely with commercial leaders, this role will be accountable for scaling our existing demand engine to accelerate pipeline and ARR growth. You willdrive engagementwith accounts not yet in market, capture existing demand, and deliver high-impact programs that convert demand into pipeline and revenue. You'll lead channels including paid search, paid social, SEO, events, and account-based marketing (ABM) programs-partnering closely with Sales, SDR/BDR,RevOpsand Marketing to ensure we deliver measurable, scalable results. This is a senior leadership role for a data-driven, operational marketing leader who knows what great looks like-and has built, scaled and optimized to deliver step-level growth. **_Preferred Location_** This is a remote, home-office based role and candidates located in the continental United States will be considered. **_Travel Requirements_** Some travel is expected for this role. **_Essential Functions_** **Full-Funnel Growth & Performance** + Define and lead the end-to-end performance marketing strategy aligned to revenue, ARR and pipeline goals for both SMB and Enterprise segments + Own and optimize the full funnel-from awareness and engagement through demand capture to conversion and expansion + Collaborate cross-functionally with Sales, SDR/BDR,RevOps, Product and Finance to ensure campaign execution is aligned with funnel goals, revenue outcomes, and attribution + Build and oversee the experimentation framework-constantly testing, iterating and improving channel mix, creative, offers, landing pages and flows **Account-Based Marketing (ABM) Leadership** + Develop and operationalize our target account universe (TAM) including segmentation, tiering (1:1,1:few,1:many), data enrichment, intent signals and account scoring + Design and execute multi-channel account-based plays (digital advertising, paid search, social, targeted events, direct outreach) mapped to buying stage and account engagement + Establish and own metrics for ABM success-account engagement lift, pipeline influence, conversion velocity, deal size, number of engaged target accounts, and ROI by tier + Partner with the SDR/BDR function to create the strategy that ensures account outreach is coordinated, measurable and tied to performance outcomes **Channel Ownership & Optimization** + Lead performance across key channels: paid search (SEM/Google/Bing), paid social (LinkedIn, Facebook, X/Twitter, YouTube), SEO/organic growth, digital and field events, and account-based media. Work closely w/ SDR/BDR organization to ensureall ofthe above is coordinated. + Ensure integration and alignment between brand, product and performance marketing efforts for cohesive messaging and conversion + Oversee landing page optimization, conversion rate optimization (CRO), funnel analytics, and paid media execution with rigorous tracking and reporting **Team Leadership & Operations** + Build, mentor and scale a high-performing in-house marketing operations/analytics team and channel specialists + Identify and implement the tech stack required to deliver against the vision, from conversion rate optimization to data enrichment to AI-driven campaign management at scale + Set up clear KPIs, dashboards and reporting frameworks-ensuring transparency up, down and across the business + Develop and implement an attribution process to ensure robust understanding of key contributors to funnel outcomes + Manage agency and vendor relationships as required, ensuring high ROI and performance accountability + Foster a culture of accountability, continuous improvement, experimentation, and data-driven decision-making **_Education Requirement_** Bachelor's degree in Marketing, Business, or related field (MBA preferred). **_Required Experience, Knowledge and Skills_** + 12+ years of progressive marketing experience, with at least 5+ years in senior leadership roles overseeing demand generation, preferably also leading an SDR inbound & outbound team + You've built or scaled a world-class demand generation and ABM engine in a B2B technology/SaaS environment-owned full funnel from top of funnel to closed revenue + You can point to quantifiable benchmarks: e.g., engagement lift of target accounts (+X %), pipeline influenced growth year-over-year (+Y %), paid channel conversion improvements, CAC reduction or LTV increase + You are fluent in marketing tech stacks (e.g., Salesforce, Marketo/HubSpot, 6sense/Demandbase, LinkedIn Ads, Google Ads, Drift/Qualified) and know how to translate data into action + You bring operational rigor and strategic vision in equal measure-you create scalable playbooks, not one-off campaigns + Inspirational leader with a track record of building high-performance teams and influencing cross-functional stakeholders at the executive level **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge isthe catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-CS1 \#DE-Remote \#DE-1134-2025

You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Commercial Banker is for you. As a Commercial Banker within the Middle Market Banking team, your role is to be the focal point of client acquisition and ongoing relationships; Bankers work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker, you are responsible for growing and retaining profitable relationships within the Middle Market and Specialized Industries target space. Our Bankers are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Syndicated Finance, Commercial Card and Chase Paymentech Solutions. Our strongest Bankers have a methodical approach to the market activity and prospecting. We deliver locally and therefore our ideal candidate has deep local connections and market knowledge. Job Responsibilities Champion a culture of innovation and a customer centric mindset Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies Required Qualifications, Capabilities and Skills Five plus years direct lending or credit support related experience with a focus on business relationships Understanding of Commercial Banking products and services Ability to collaborate with internal partners and resources Demonstrated experience of meeting or exceeding sales goals Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners Preferred Qualifications, Capabilities and Skills Bachelor's degree and formal credit training preferred Sales management, business development skills, proficiency in building and maintaining positive client relationships Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask Excellent business judgment, strategic thinking, self-directed, proactive and creative

Overview Working at Arkansas Federal Credit Union The primary function is achieved by tapping into each employee's highest potential and creating a highly effective team through coaching and leadership. This position is responsible for ensuring that outstanding service is delivered to both internal and external members. Ensure each employee identifies specific needs and suggests appropriate Credit Union solutions. Accountable for overseeing and coordinating workflow for both Direct and Indirect Loan Underwriting. Responsible for balancing the risk and reward of consumer credit decisions while minimizing liability to the credit union and consequently, directly impacting the overall financial performance of the direct consumer loan portfolio. Ensure the timely underwriting of Direct and Indirect Consumer loans within Federal Regulations and credit union policy and procedure without jeopardizing integrity, confidentiality, and accuracy. Display functional expertise and leadership directly affecting the development of new lending policies, procedures, processes, sales techniques, and credit products. Accountable for budgeted loan production for direct and indirect consumer loans and student loans as well as making decisions within existing policies as established by the Board of Directors, President-CEO, EVP-CLO, and SVP-Consumer Lending. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Oversee Consumer Lending Underwriting (Direct, Indirect and Merchant Lending). 2. Leadership, Personal/Organizational Development a. Is responsible for monitoring the day-to-day activity within Consumer Lending (direct, indirect and merchant lending) as well as Student Lending. Answers questions of policy and procedures. Has Loan exception authority. (Current portfolio $290MM direct consumer loans, $960 MM indirect loans and $50MM credit cards) b. Ensures direct consumer loans are underwritten in a timely manner and within guidelines/procedures with exceptions documented appropriately within established authority. c. Ensures loan underwriting channels are integrated and operating at levels to exceed member and dealer expectations. d. Closely monitors market conditions and industry trends to ensure pricing is fair and competitive. e. Establishes and manages relationships with auto, marine, motorcycle, and RV dealers while promoting the utilization of products available through AFCU to obtain forecasted loan origination and revenue goals. Dealers will initiate contact at varied hours (including nights, weekends, and holidays) that often require immediate response in order to maintain meaningful relationships. f. Demonstrate mastery of and perform the functions of a Consumer Loan Underwriter. g. Underwrite and process employee and credit union official's consumer loan applications. h. Underwrite and determine credit worthiness (Approve, Decline, Counter Offer) for member loan requests within given authority, as established by the Board of Directors. i. Remain current and adhere to Credit Union policies and procedures as they pertain to security standards, applicable mortgage regulations, and Article 9 UCC laws' title laws as well as working knowledge of title registration for Arkansas and out of state. j. Responsible for analyzing and maintaining Consumer Loan Underwriting policies, procedures, and processes to ensure compliance with applicable regulations and maximize efficiency. k. Recommends alterations or revisions to loan policies and procedures. l. Develops required new policies and procedures for approval by the President-CEO and/or Board of Directors. m. Ensures Credit Scoring system is up-to-date and accurately reflects the risk vs. reward in the credit unions loan portfolio. n. Address issues and/or concerns with members, dealers, and/or other related 3rd parties as they arise. o. Communicate and correspond regarding loans or applicable collateral/security. p. Counsels with members having complex or "exceptional" problems requiring special knowledge or authority. Advises the SVP-Consumer Lending and/or the EVP-Chief Lending Officer of unusual complaints, calls, and letters received. 3. Administration, Community Involvement a. Monitor, interpret and communicate Lending Regulations to necessary personnel, as they pertain to Direct Consumer Loans (Sales, Underwriting, Processing, ). b. Educates credit union lending staff with the assistance of the SVP-Consumer Lending, Direct Consumer Lending staff, Indirect Lending staff and select Service Center Leadership, on new sales opportunities and techniques, service philosophies, and workflow enhancements. c. Participates in Lending Lunch and Learn and continued training for credit union lending staff. d. Prepares and analyzes weekly and monthly reports on loan workflow results and production as well ensuring review of daily audit reports. e. Ensure a positive working relationship between service center lending staff, Member Development, Direct Loan Underwriters and Indirect Loan Officers. f. Serves on the Loan Review Committee, as assigned. g. Responsible for ensuring maintenance of all data processing systems as they relate to Direct Consumer Lending. Complete any data processing option changes in a timely manner for each required change. Systems include but are not limited to MeridianLink, DealerTrack, RouteOne, CUDL, Glia(Phone), and Lending Express. h. Assists in the preparation of the Annual Plan/Budget. i. Conduct meetings with staff to provide direction, review progress, and continually look for ways to streamline the workflow. j. Ensure training of Member Development Specialists, Loan Underwriters and any other applicable lending staff. Assign, direct, coordinate and review work performed by Direct and Indirect Consumer Lending staff. k. Coach underwriting staff on audit findings, regulation and policy and procedure changes. l. Ensure that time punches, PTO and Holiday hours are correct for each employee pay period. m. Maintains a positive and productive working environment. 4. Ensure annual evaluations of work performance are performed for all Direct Consumer Lending staff. Recommend promotions/salary increases within the department to the SVP-Consumer Lending. a. Maintains current knowledge and pursues executive education to remain constantly aware of compliance, regulations, new ideas, approaches, and day-to-day changes in the credit union movement and financial industry. Maintains knowledge of credit union history, philosophy, organization, bylaws, and operational procedures. b. Participates in community activities and organizations as a representative of the Credit Union and maintains current knowledge of the needs of the communities served. c. Participate in Organizational projects as assigned. d. Provides the Supervisory Committee, Certified Public Accountants and federal examiners with information on Lending procedures and ensures that needed information is available for their u. 5. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 7 years related experience and/or training, and 5 years related management experience, or equivalent combination of education and experience. PREFERRED SKILLS • Proficient in MeridianLink • Familiar with Fiserv DNA • Knowledgeable with indirect auto lending • Previous leadership experience in the consumer lending industry EEO Statement Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $262,900.00 - $404,200.00 **Target Openings** 1 **What Is the Opportunity?** Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals. **What Will You Do?** + Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally. + This position will oversee the following key areas: + Medical Claim Product Research, Strategy and Innovation: + Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues. + Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry. + Partner with stakeholders to develop and design projects and proofs of concept to improve business results. + Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate. + Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends. + Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level. + May provide input and support medical vendor strategies including vendor selection, negotiation and contracting. + Medical Direction and Oversight: + Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies. + Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities. + Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly. + Interpret regulations, statutes and guidelines to establish medical policies as necessary. + Provide input into the investigation of new technology and the application for improving business process and increasing productivity. + Claim Practices & Support: + Provide Medical guidance, support and direction as needed to the Claim Field organization. + Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends. + Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results. + Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance + Strong background in Occupational Medicine + Background in pain management or orthopedics a plus + Understanding of the psychological factors in achieving optimal medical outcomes a plus + Experience leading major projects or transformational initiatives from inception through implementation + Management experience preferred + Proven ability to work in a team environment and collaborate on innovative projects + Demonstrated thought leadership + Strong research and project management skills + Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations + Ability to communicate complex issues and connect with all levels of the organization + Direct and/or indirect leadership skills + Financial management and analysis skills **What is a Must Have?** + Licensed MD + 5 years clinical and utilization management experience + Certified by the American Board of Medical Specialties **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you. **PagerDuty's Vision for Architecture** We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability. **How You Impact Our Vision:** + Lead technology strategy that influences across multiple products, teams, and geographies + Driving and promoting reliability engineering strategy and best practices + Lead design reviews to ensure scalable and reliable systems + Stay close to technology with a hands on approach + Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together + Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence + Act as coach and mentor to our Staff+ engineers + Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes + Bring a pragmatic approach to technology driven decisions and investments + Ability to participate quickly in teams at both architecture design and implementation **Requirements:** + Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments + Strong leadership skills that showcases by leading through influence across functional and organization boundaries + Experience in driving architecture throughout a product portfolio across a diverse technology organization + Experience in establishing, driving, standardizing reliability engineering practices + Excellent communications skills to engage with both business and technical audiences + Proven track record of innovative, creative, and results driven outcomes + Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps + Experience with cloud platforms (e.g., AWS, Azure, or GCP) + Experience working with team members across various geographies + Experience in evaluating talent and products in mergers and acquisitions **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Director of Operations - Little Rock, AR This role oversees operational systems, processes, and infrastructure while enhancing efficiency and driving sustainable growth. It is ideal for a purposeful leader with the vision and expertise to optimize workflows, improve financial performance, and align day-to-day operations with long-term objectives. The Director will be responsible for standardizing operations, managing ancillary services, and leveraging data to support strategic decision-making and organizational excellence. Key Responsibilities Identify inefficiencies in day-to-day processes and design solutions and technology to improve productivity and the patient experience. Analyze operational, financial, and clinical data to identify trends and opportunities. Collaborate with analytics and IT teams to develop dashboards and performance reports. Use data to support strategic planning, forecasting, and resource allocation. Oversee the performance and integration of ancillary services. Collaborate with finance teams to develop and manage budgets for operations and ancillary services. Drive adoption of technology solutions that enhance operational efficiency and patient engagement. Evaluate and recommend new systems or upgrades to support business needs. Manage cross-functional project teams, timelines, and deliverables. Foster a culture of accountability, collaboration, and continuous improvement. Evaluate potential acquisitions, partnerships, and new service lines. Engage in ongoing professional development and educational initiatives to stay current with industry best practices and regulatory standards. Uphold the highest standards of confidentiality and data privacy, ensuring compliance with HIPAA and organizational policies. Coordinate with marketing and business development teams to support growth initiatives, service line expansion, and patient outreach strategies. Ensure business continuity and risk mitigation planning, including emergency preparedness and operational resilience. Oversee vendor relationships and contract negotiations related to operational services, supplies, and technology platforms. Develop and maintain strong relationships with physician leadership and practice managers to ensure alignment on goals and initiatives. Ensure adherence to federal, state, and local healthcare regulations. Represent operations in board meetings, executive strategy sessions, and external stakeholder engagements. Support organizational needs by performing additional duties and special projects as assigned by leadership. Required Skills Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills, with proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks, delegating when appropriate. Ability to function well in a high-paced and, at times, stressful environment. Ability to act with integrity, professionalism, and confidentiality. Proficient with Microsoft Office Suite or related software. Education and Experience Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred). 8+ years of progressive experience in healthcare operations, with multi-site or corporate-level oversight. Proven success in managing ancillary healthcare services and leading cross-functional teams. Strong project management and process improvement skills. Proficiency in data analytics tools (e.g., Excel, Tableau, Power BI). Excellent communication, leadership, and organizational skills. Experience with EHR systems and healthcare revenue cycle management. Familiarity with regulatory and compliance standards in outpatient urology services. PMP or Lean Six Sigma certification. (preferred) Physical Requirements Prolonged periods sitting at a desk and working on a computer Frequent use of hands and fingers for typing, writing, and handling documents. Visual acuity to read and analyze data on paper and electronic screens. Occasional nights and weekend work will be expected. Occasional travel. Must be able to lift to 20 pounds or less at times. Equal Opportunity Employer USSM is committed to workforce diversity and are proud to be Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by law.

All applications for Rock Region METRO's Chief Operating Officer position must be submitted via the link below: 👉 Rock Region METRO is seeking a dynamic Chief Operating Officer to lead operations and drive excellence across our transit system. This is an exciting opportunity to make a lasting impact on public transportation in Central Arkansas. 📍 Location: North Little Rock, AR 💼 Full-Time Leadership Role METRO is conducting the Chief Operating Officer recruitment through our third-party search partner. All candidates must apply directly through the KL2 Connects portal for consideration. All applications must be submitted via the link below: 👉 Join METRO and help move our community forward! EMPLOYMENT STATEMENT: METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers. Summit is a growing natural gas utility providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do. We have an exciting opportunity for a Senior Vice President of Operations based in Little Rock, Arkansas. POSITION SUMMARY The Senior Vice President (SVP) of Operations is a pivotal member of Summit Utilities' executive leadership team, accountable for driving operational strategy, execution, and performance across the enterprise. This role provides executive oversight of Operations, Operations Support, Gas Supply, and Engineering, ensuring that Summit delivers safe, reliable, and sustainable energy for the communities we serve. As a strategic partner to the CEO, COO, and Board of Directors, the SVP will shape operational priorities, steward critical infrastructure investments, and forge strong regulatory and stakeholder relationships. This executive balances near term operational excellence with long term innovation, positioning Summit to remain resilient, competitive, and customer focused in a rapidly evolving energy landscape. PRIMARY DUTIES AND RESPONSIBILITIES Strategic & Operational Leadership Define and execute operational strategies that align with corporate objectives, regulatory requirements, and customer needs. Lead enterprise-wide operational excellence initiatives to drive safety, reliability, efficiency, and cost effectiveness. Oversee modernization of transmission, distribution, and system assets to ensure long term sustainability. Capital Stewardship & Financial Leadership Direct multiyear operating and capital budgets, ensuring disciplined fiscal management and alignment with growth priorities. Provide executive oversight of major infrastructure projects, modernization efforts, and system expansions, ensuring projects are delivered on time and under budget. Optimize allocation of workforce, technology, and capital resources to maximize value, resilience, and operational agility. Risk, Safety & Resilience Champion a safety-first culture fostering accountability and compliance at every organizational level. Identify, anticipate and mitigate operational, environmental, and safety risks, implementing robust controls and response frameworks. Lead the development, execution, and continual refinement of enterprise crisis response, disaster recovery, and resiliency plans. Regulatory & Stakeholder Engagement Represent Summit with regulators, policymakers, and industry associations engaging on relevant policy, safeguarding company interests, and maintaining regulatory compliance. Serve as an ambassador to external stakeholders, strengthening trust, transparency, and corporate alignment with community needs. Report operational performance, priorities, and emerging challenges to the Board and executive team at regular intervals and as needed. Leadership & Talent Development Mentor, coach and develop a high performing team of operational executives and senior leaders. Ensure succession readiness and foster a culture of accountability, collaboration, and professional growth. Foster an environment of fairness, respect, and broad organizational engagement throughout all levels of the company. EDUCATION AND WORK EXPERIENCE Bachelor's degree in Engineering (ABET accredited), Business, or a related field required, with a preference for Engineering. Advanced degree (MBA, MS Engineering, or equivalent) strongly preferred. 15+ years of progressive leadership experience in the natural gas or regulated utility sector, including 10 years in senior/executive operational leadership roles. Demonstrated expertise in large scale operations management, capital program execution, regulatory affairs, and enterprise risk management. KNOWLEDGE, SKILLS, ABILITIES Deep knowledge of utility operations, safety standards, regulatory compliance, and industry best practices. Strategic business acumen with proven track record of success in operational transformation, financial oversight, and innovation. Strong executive presence with the ability to influence at the Board, regulatory, and community levels. Exceptional stakeholder management, communication, and negotiation skills for building partnerships with executives and external entities. Proven ability to champion continuous improvement and adoption of emerging technologies. Commitment to recruiting, developing, and leading high-performing, teams with broad representation in a dynamic, complex environment. Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

Job Description Director of Operations - Little Rock, AR This role oversees operational systems, processes, and infrastructure while enhancing efficiency and driving sustainable growth. It is ideal for a purposeful leader with the vision and expertise to optimize workflows, improve financial performance, and align day-to-day operations with long-term objectives. The Director will be responsible for standardizing operations, managing ancillary services, and leveraging data to support strategic decision-making and organizational excellence. Key Responsibilities Identify inefficiencies in day-to-day processes and design solutions and technology to improve productivity and the patient experience. Analyze operational, financial, and clinical data to identify trends and opportunities. Collaborate with analytics and IT teams to develop dashboards and performance reports. Use data to support strategic planning, forecasting, and resource allocation. Oversee the performance and integration of ancillary services. Collaborate with finance teams to develop and manage budgets for operations and ancillary services. Drive adoption of technology solutions that enhance operational efficiency and patient engagement. Evaluate and recommend new systems or upgrades to support business needs. Manage cross-functional project teams, timelines, and deliverables. Foster a culture of accountability, collaboration, and continuous improvement. Evaluate potential acquisitions, partnerships, and new service lines. Engage in ongoing professional development and educational initiatives to stay current with industry best practices and regulatory standards. Uphold the highest standards of confidentiality and data privacy, ensuring compliance with HIPAA and organizational policies. Coordinate with marketing and business development teams to support growth initiatives, service line expansion, and patient outreach strategies. Ensure business continuity and risk mitigation planning, including emergency preparedness and operational resilience. Oversee vendor relationships and contract negotiations related to operational services, supplies, and technology platforms. Develop and maintain strong relationships with physician leadership and practice managers to ensure alignment on goals and initiatives. Ensure adherence to federal, state, and local healthcare regulations. Represent operations in board meetings, executive strategy sessions, and external stakeholder engagements. Support organizational needs by performing additional duties and special projects as assigned by leadership. Required Skills Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills, with proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks, delegating when appropriate. Ability to function well in a high-paced and, at times, stressful environment. Ability to act with integrity, professionalism, and confidentiality. Proficient with Microsoft Office Suite or related software. Education and Experience Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred). 8+ years of progressive experience in healthcare operations, with multi-site or corporate-level oversight. Proven success in managing ancillary healthcare services and leading cross-functional teams. Strong project management and process improvement skills. Proficiency in data analytics tools (e.g., Excel, Tableau, Power BI). Excellent communication, leadership, and organizational skills. Experience with EHR systems and healthcare revenue cycle management. Familiarity with regulatory and compliance standards in outpatient urology services. PMP or Lean Six Sigma certification. (preferred) Physical Requirements Prolonged periods sitting at a desk and working on a computer Frequent use of hands and fingers for typing, writing, and handling documents. Visual acuity to read and analyze data on paper and electronic screens. Occasional nights and weekend work will be expected. Occasional travel. Must be able to lift to 20 pounds or less at times. Equal Opportunity Employer USSM is committed to workforce diversity and are proud to be Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by law.