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Client development manager vs client relationship manager

The differences between client development managers and client relationship managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 8-10 years to become a client development manager, becoming a client relationship manager takes usually requires 6-8 years. Additionally, a client relationship manager has an average salary of $89,226, which is higher than the $88,179 average annual salary of a client development manager.

The top three skills for a client development manager include C++, account management and powerpoint. The most important skills for a client relationship manager are customer service, client service, and client satisfaction.

Client development manager vs client relationship manager overview

Client Development ManagerClient Relationship Manager
Yearly salary$88,179$89,226
Hourly rate$42.39$42.90
Growth rate10%5%
Number of jobs162,59985,793
Job satisfaction--
Most common degreeBachelor's Degree, 79%Bachelor's Degree, 77%
Average age3946
Years of experience108

What does a client development manager do?

A client development manager cultivates and develops relationships with their regular and prospective clients. Client development managers track trends, opportunities, competitors, and challenges for sales. It is part of their job to document scheduled time and interactions in organizational software. They make negotiations and supervise outreach and sales activities. Also, they offer feedback and suggestions to improve customer satisfaction, maximize retention, and to increase the ROI of the clients in the industry.

What does a client relationship manager do?

Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.

Client development manager vs client relationship manager salary

Client development managers and client relationship managers have different pay scales, as shown below.

Client Development ManagerClient Relationship Manager
Average salary$88,179$89,226
Salary rangeBetween $58,000 And $132,000Between $57,000 And $139,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateRhode IslandMassachusetts
Best paying companyMcKinsey & Company IncFenwick & West
Best paying industryProfessionalTechnology

Differences between client development manager and client relationship manager education

There are a few differences between a client development manager and a client relationship manager in terms of educational background:

Client Development ManagerClient Relationship Manager
Most common degreeBachelor's Degree, 79%Bachelor's Degree, 77%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaUniversity of Southern California

Client development manager vs client relationship manager demographics

Here are the differences between client development managers' and client relationship managers' demographics:

Client Development ManagerClient Relationship Manager
Average age3946
Gender ratioMale, 60.1% Female, 39.9%Male, 47.2% Female, 52.8%
Race ratioBlack or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage10%7%

Differences between client development manager and client relationship manager duties and responsibilities

Client development manager example responsibilities.

  • Build and execute annual CRM marketing plans to ensure long term client marketing goals are achieve.
  • Lead centralized, electronic referral center coordinating post-acute service needs of patients discharging from multiple acute facilities in Arizona region.
  • Select and implement new CRM database management system with accounting package.
  • Analyze LTV data, ROI and banner/video performance.
  • Track all new contacts and new marketing opportunities in Salesforce.
  • Provide feedback and recommendations to increase clients' ROI, improve customer satisfaction, and maximize retention.
  • Show more

Client relationship manager example responsibilities.

  • Manage the delivery of OLA's and SLA's performance standards and client KPI measurements for the midrange team.
  • Facilitate client relationship with healthcare entities including hospitals, manage care organizations and payers.
  • Manage large-scale CRM implementations that utilize an 803.11b wireless infrastructure and a handheld computing platform.
  • Exceed commercial loan and swap origination goals while simultaneously managing rehabilitation strategies for criticize bank assets.
  • Major responsibilities include client acquisition, client management, cross-selling and risk management.
  • Participate in corporate sponsor internal training regarding healthcare trends and compliance as required.
  • Show more

Client development manager vs client relationship manager skills

Common client development manager skills
  • C++, 9%
  • Account Management, 7%
  • PowerPoint, 7%
  • CRM, 6%
  • Database, 5%
  • Business Development, 5%
Common client relationship manager skills
  • Customer Service, 13%
  • Client Service, 6%
  • Client Satisfaction, 6%
  • Client Facing, 5%
  • Product Knowledge, 5%
  • Service Delivery, 5%

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