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The differences between client support specialists and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a client support specialist, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a client support specialist has an average salary of $39,585, which is higher than the $38,859 average annual salary of a certified medical technician.
The top three skills for a client support specialist include customer service, client support and client service. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Client Support Specialist | Certified Medical Technician | |
| Yearly salary | $39,585 | $38,859 |
| Hourly rate | $19.03 | $18.68 |
| Growth rate | 10% | 5% |
| Number of jobs | 136,163 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 28% |
| Average age | 42 | 44 |
| Years of experience | 2 | 12 |
A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Client support specialists and certified medical technicians have different pay scales, as shown below.
| Client Support Specialist | Certified Medical Technician | |
| Average salary | $39,585 | $38,859 |
| Salary range | Between $29,000 And $53,000 | Between $28,000 And $53,000 |
| Highest paying City | New York, NY | Denton, TX |
| Highest paying state | New York | Alaska |
| Best paying company | NTT Data International L.L.C. | Favorite Healthcare Staffing |
| Best paying industry | Manufacturing | Health Care |
There are a few differences between a client support specialist and a certified medical technician in terms of educational background:
| Client Support Specialist | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | Stanford University | University of Connecticut |
Here are the differences between client support specialists' and certified medical technicians' demographics:
| Client Support Specialist | Certified Medical Technician | |
| Average age | 42 | 44 |
| Gender ratio | Male, 41.7% Female, 58.3% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 11% | 8% |