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The differences between client technical specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a client technical specialist and a technical support specialist. Additionally, a client technical specialist has an average salary of $83,205, which is higher than the $48,667 average annual salary of a technical support specialist.
The top three skills for a client technical specialist include competitive landscape, cloud and CTS. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.
| Client Technical Specialist | Technical Support Specialist | |
| Yearly salary | $83,205 | $48,667 |
| Hourly rate | $40.00 | $23.40 |
| Growth rate | 10% | 10% |
| Number of jobs | 148,983 | 157,425 |
| Job satisfaction | - | 4.6 |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A client technical specialist offers technical support for applications and programs for staff members and customers. Client technical specialists coordinate the technology use of an organization. They recognize the composition and procedures of the company, assess its technology use and technological processes, and enhance its effectiveness. Their job includes training their staff and customers on the proper use of technical programs and applications. Skills in project management, technical writing, program languages, and data analysis are necessary for this job.
A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.
Client technical specialists and technical support specialists have different pay scales, as shown below.
| Client Technical Specialist | Technical Support Specialist | |
| Average salary | $83,205 | $48,667 |
| Salary range | Between $57,000 And $120,000 | Between $30,000 And $76,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | Connecticut | New Jersey |
| Best paying company | Ernst & Young | Meta |
| Best paying industry | - | Finance |
There are a few differences between a client technical specialist and a technical support specialist in terms of educational background:
| Client Technical Specialist | Technical Support Specialist | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 50% |
| Most common major | Computer Science | Computer Science |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between client technical specialists' and technical support specialists' demographics:
| Client Technical Specialist | Technical Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 76.5% Female, 23.5% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 12.6% Unknown, 5.3% Hispanic or Latino, 13.8% Asian, 12.0% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |