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Client technician support associate vs computer support technician

The differences between client technician support associates and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a client technician support associate and a computer support technician. Additionally, a client technician support associate has an average salary of $81,773, which is higher than the $41,852 average annual salary of a computer support technician.

The top three skills for a client technician support associate include escalate, technical support and troubleshoot. The most important skills for a computer support technician are customer service, technical support, and computer support.

Client technician support associate vs computer support technician overview

Client Technician Support AssociateComputer Support Technician
Yearly salary$81,773$41,852
Hourly rate$39.31$20.12
Growth rate10%10%
Number of jobs129,974121,180
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 46%
Average age4242
Years of experience22

Client technician support associate vs computer support technician salary

Client technician support associates and computer support technicians have different pay scales, as shown below.

Client Technician Support AssociateComputer Support Technician
Average salary$81,773$41,852
Salary rangeBetween $54,000 And $123,000Between $34,000 And $51,000
Highest paying City-Lompoc, CA
Highest paying state-California
Best paying company-Lawrence Livermore National Laboratory
Best paying industry-Manufacturing

Differences between client technician support associate and computer support technician education

There are a few differences between a client technician support associate and a computer support technician in terms of educational background:

Client Technician Support AssociateComputer Support Technician
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 46%
Most common majorInformation TechnologyComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Client technician support associate vs computer support technician demographics

Here are the differences between client technician support associates' and computer support technicians' demographics:

Client Technician Support AssociateComputer Support Technician
Average age4242
Gender ratioMale, 72.6% Female, 27.4%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 9.6% Unknown, 5.3% Hispanic or Latino, 14.8% Asian, 14.8% White, 55.0% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between client technician support associate and computer support technician duties and responsibilities

Client technician support associate example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Provide remote support to troubleshoot TCP/IP configurations relate to network connectivity (LAN/WAN).
  • Analyze and troubleshoot issues with hardware, software, printers, and network connectivity.
  • Maintain company networks security systems and infrastructure hardware including firewalls and switches and install software security and firmware patches or upgrades.
  • Learned how to organize graphical implementations, create company posters, learned ActiveDirectory and SharePoint company contacts.

Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
  • Show more

Client technician support associate vs computer support technician skills

Common client technician support associate skills
  • Escalate, 13%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Remote Tools, 8%
  • Password Resets, 7%
  • Customer Service, 7%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

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