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Client technician support associate vs junior technician

The differences between client technician support associates and junior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a client technician support associate and a junior technician. Additionally, a client technician support associate has an average salary of $81,773, which is higher than the $39,417 average annual salary of a junior technician.

The top three skills for a client technician support associate include escalate, technical support and troubleshoot. The most important skills for a junior technician are customer service, HVAC, and fall protection.

Client technician support associate vs junior technician overview

Client Technician Support AssociateJunior Technician
Yearly salary$81,773$39,417
Hourly rate$39.31$18.95
Growth rate10%10%
Number of jobs129,974103,780
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 34%
Average age4242
Years of experience22

Client technician support associate vs junior technician salary

Client technician support associates and junior technicians have different pay scales, as shown below.

Client Technician Support AssociateJunior Technician
Average salary$81,773$39,417
Salary rangeBetween $54,000 And $123,000Between $26,000 And $57,000
Highest paying City-Alexandria, VA
Highest paying state-New York
Best paying company-Citi
Best paying industry-Technology

Differences between client technician support associate and junior technician education

There are a few differences between a client technician support associate and a junior technician in terms of educational background:

Client Technician Support AssociateJunior Technician
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 34%
Most common majorInformation TechnologyBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Client technician support associate vs junior technician demographics

Here are the differences between client technician support associates' and junior technicians' demographics:

Client Technician Support AssociateJunior Technician
Average age4242
Gender ratioMale, 72.6% Female, 27.4%Male, 82.9% Female, 17.1%
Race ratioBlack or African American, 9.6% Unknown, 5.3% Hispanic or Latino, 14.8% Asian, 14.8% White, 55.0% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between client technician support associate and junior technician duties and responsibilities

Client technician support associate example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Provide remote support to troubleshoot TCP/IP configurations relate to network connectivity (LAN/WAN).
  • Analyze and troubleshoot issues with hardware, software, printers, and network connectivity.
  • Maintain company networks security systems and infrastructure hardware including firewalls and switches and install software security and firmware patches or upgrades.
  • Learned how to organize graphical implementations, create company posters, learned ActiveDirectory and SharePoint company contacts.

Junior technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • frame relay, TCP/IP configuration with NOC or on site engineer.
  • Set up new user workstations, updating software when need i.e.
  • Perform remote or in person program installation and OS setting changes to programs specifications.
  • Escalate tickets when need to upper level techs, system admins, or analysts.
  • Diagnose and fix computer issues, ranging from viruses, bloatware, and OS issues.
  • Show more

Client technician support associate vs junior technician skills

Common client technician support associate skills
  • Escalate, 13%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Remote Tools, 8%
  • Password Resets, 7%
  • Customer Service, 7%
Common junior technician skills
  • Customer Service, 19%
  • HVAC, 7%
  • Fall Protection, 7%
  • Technical Support, 7%
  • JR, 4%
  • Level II, 4%

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