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Client technician support associate vs support associate

The differences between client technician support associates and support associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a client technician support associate and a support associate. Additionally, a client technician support associate has an average salary of $81,773, which is higher than the $47,039 average annual salary of a support associate.

The top three skills for a client technician support associate include escalate, technical support and troubleshoot. The most important skills for a support associate are sales floor, computer system, and POS.

Client technician support associate vs support associate overview

Client Technician Support AssociateSupport Associate
Yearly salary$81,773$47,039
Hourly rate$39.31$22.61
Growth rate10%10%
Number of jobs129,974100,892
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 48%
Average age4242
Years of experience22

Client technician support associate vs support associate salary

Client technician support associates and support associates have different pay scales, as shown below.

Client Technician Support AssociateSupport Associate
Average salary$81,773$47,039
Salary rangeBetween $54,000 And $123,000Between $26,000 And $83,000
Highest paying City-Jersey City, NJ
Highest paying state-New Jersey
Best paying company-Apollo Global Management
Best paying industry--

Differences between client technician support associate and support associate education

There are a few differences between a client technician support associate and a support associate in terms of educational background:

Client Technician Support AssociateSupport Associate
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 48%
Most common majorInformation TechnologyBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Client technician support associate vs support associate demographics

Here are the differences between client technician support associates' and support associates' demographics:

Client Technician Support AssociateSupport Associate
Average age4242
Gender ratioMale, 72.6% Female, 27.4%Male, 36.7% Female, 63.3%
Race ratioBlack or African American, 9.6% Unknown, 5.3% Hispanic or Latino, 14.8% Asian, 14.8% White, 55.0% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between client technician support associate and support associate duties and responsibilities

Client technician support associate example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Provide remote support to troubleshoot TCP/IP configurations relate to network connectivity (LAN/WAN).
  • Analyze and troubleshoot issues with hardware, software, printers, and network connectivity.
  • Maintain company networks security systems and infrastructure hardware including firewalls and switches and install software security and firmware patches or upgrades.
  • Learned how to organize graphical implementations, create company posters, learned ActiveDirectory and SharePoint company contacts.

Support associate example responsibilities.

  • Work involve managing departmental computer support for approximately 400 PC/MAC workstations and 8 servers, and to 80 faculty/staff.
  • Manage department flow by facilitating transportation of all patients to ancillary departments for testing.
  • Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
  • Provide personal care, treatment, and rehabilitation to individuals diagnose with mental retardation and/or developmental disabilities.
  • Provide tech support for apple phones.
  • Light Unix systems support and monthly data organization.
  • Show more

Client technician support associate vs support associate skills

Common client technician support associate skills
  • Escalate, 13%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Remote Tools, 8%
  • Password Resets, 7%
  • Customer Service, 7%
Common support associate skills
  • Sales Floor, 18%
  • Computer System, 13%
  • POS, 10%
  • Cleanliness, 8%
  • Stockroom Organization, 5%
  • Customer Inquiries, 4%

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