As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#LI-ST1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$30k-41k yearly est. Auto-Apply 18h ago
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Assistant Manager
Carrols Restaurant Group, Inc. 3.9
Co-manager job in Kalamazoo, MI
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$27k-37k yearly est. 6d ago
Full-Time Assistant Store Manager
Aldi 4.3
Co-manager job in Angola, IN
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $25.00 per hour
Wage Increase: Year 2 - $26.00 per hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation
* Assists the direct leader with developing and implementing action plans to improve operating results
* Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
* Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
* Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
* Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
* Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
* Participates in the interviewing process for store personnel
* Communicates information including weekly information, major team milestones, developments, and concerns
* Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
* Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
* Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
* Maintains store cleanliness standards and proper store signage at all times
* Assists the direct leader with maintaining proper stock levels through appropriate product ordering
* Merchandises product neatly to maximize sales
* Ensures the quality and freshness of products for sale and accuracy of product signage
* Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
* Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
* Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
* Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
* Other duties as assigned
Physical Demands:
* Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
* Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
* Must be able to perform duties with or without reasonable accommodations
Job Qualifications:
* You must be 18 years of age or older to be employed for this role at ALDI
* Ability to work both independently and within a team environment
* Ability to provide and lead others to provide prompt and courteous customer service
* Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
* Ability to interpret and apply company policies and procedures
* Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
* Ability to evaluate and drive performance of self and others
* Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
* Ability to operate a cash register efficiently and accurately
* Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
* Excellent verbal and written communication skills
* Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
* Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
* High School Diploma or equivalent preferred
* A minimum of 3 years of progressive experience in a retail environment
* A combination of education and experience providing equivalent knowledge
* Prior management experience preferred
$25-26 hourly 2d ago
Assistant Store Manager
Harper Creek 3.7
Co-manager job in Battle Creek, MI
$17.50-20.50/hour
Johnny's is a fun, friendly place to work and shop, and as Assistant Store Manager, you'll play an important role in keeping it that way. Your support will help every part of your store run smoothly throughout your shift, especially when it comes to taking good care of Johnny's customers. You'll also be in charge during second and third shifts and whenever the Store Manager is away, helping your store stay clean, stocked, safe, and looking great morning, noon, and night.
What You'll Do
Set the bar for your store's customer service, helping your team treat every Johnny's customer with the friendly, polite, and efficient service they deserve.
Provide guidance to keep your team and your store looking their best.
Handle HR duties including training, scheduling, and supervising your team, while following Johnny's HR policies and all applicable employment laws.
Follow Johnny's goals to maximize your store's sales while controlling operating expenses.
Partner with our suppliers and other vendors in a professional way.
Address any complaints promptly and politely to keep Johnny's customers happy.
Stay up on your store's bookwork and related tasks, sharing documents with Johnny's home office.
What You'll Need
Strong communication skills to interact with employees, customers, supervisors, and vendors in a friendly way.
Ability to pay close attention to detail, adapt well to change, and multi-task every day.
A valid driver's license and a personal vehicle to perform work-related activities.
A college degree or two years of related experience and/or training, or the equivalent combination.
Basic computer and software knowledge (Microsoft Word, Excel, and email).
A willingness to work any area of the store when needed and operate a computerized register.
Ability to bend, stand, walk, lift up to 50 lbs., and frequently carry up to 10 lbs.
Benefits
It feels good to work at a company that cares about its customers and its community. We're always looking for ways to take good care of each other, and that goes for your benefits, too. As a full-time Johnny's employee, you can look forward to:
Competitive pay: work your way up and earn raises on an annual basis, earn cash for referrals!
Medical, dental, and vision insurance (after 60 days)
Flex spending account (after 60 days)
$10,000 life insurance and accidental death & dismemberment insurance (after 60 days)
LifeWorks employee assistance program (after 60 days)
401K with company match (age 18+, after 6 months of service)
Up to 72 hours paid time off (after 90 days), 6 paid holidays per year, and holiday premium pay
Get to Know Johnny's
You can feel good about working for Johnny's. Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. Wherever we go, we work hard to be a bright spot in the community, doing our best to Be More, Be Good, and Be Neighborly. Come join our team!
$17.5-20.5 hourly 60d+ ago
NIBCO Manager- Seasonal
The City of Elkhart 3.8
Co-manager job in Elkhart, IN
CITY OF ELKHART -
DEPARTMENT
Parks and Recreation
NIBCO Ice & Water Park Manager
DIVISION
Operations
STATUS
Seasonal- Summer
CATEGORY
Hourly, $19-$23
FLSA
Non-Exempt
REPORTS TO
Operations Manager
DATE
2025
JOB SUMMARY
NIBCO Ice & Water Park Manager will oversee the operations during the summer at the facility. This includes hiring and overseeing a team of concessions, and admissions staff. Responsible for the overall business services of the facility including inventory, sales, and cleanliness.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Oversee schedule for all NIBCO Ice and Water Park employees and confirm all hours worked are accurate.
Monitor and enforce safety regulations on the rink. Ensure visitors are following proper safety guidelines, such as wearing appropriate gear and adhering to skating rules.
Manage the skate rental process and keep an inventory of rental equipment and concessions supplies.
Regularly inspect and maintain roller skate rental equipment.
Oversee transactions for the admissions, concessions, and roller skate rental counters.
Ensure the bank deposits are turned in daily.
Maintain clear communication with other staff members and supervisors.
OTHER DUTIES AND RESPONSIBILITIES
Assist with the planning and execution of park events and programs.
Communicate with the Operations Manager about facility issues and concerns.
Work with the Concessions Manager to maintain food and drink inventory at the concessions stand.
Ensure the facility is thoroughly cleaned on a regular basis.
EDUCATION AND EXPERIENCE
High School Diploma or GED.
Must have a valid driver's license.
Basic knowledge of skating and familiarity with rink rules and safety guidelines.
First aid training and certification preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Must possess a demonstrated level of ability and experience in areas of oral and written communications.
Ability to handle cash transactions accurately.
Customer service experience is a plus.
Ability to work with people and calm/deescalate tense situations when necessary.
Must be able to effectively prioritize daily work functions.
PHYSICAL, MENTAL, AND VISUAL SKILLS
Must have the ability and history of remaining calm and rational when confronted with stressful or volatile situations.
Must have a positive demeanor when in contact with the public.
WORKING CONDITIONS
Work environment is generally performed in an indoor and outdoor setting. The NIBCO Ice & Water Park Manager will typically work afternoon and evening hours and weekends. Occasionally hours will also be worked during the week for rentals. The park is open from the first week May to September frequent exposure to warm temperatures should be expected.
POST OFFER TESTING REQUIRED
The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).
Background checks producing acceptable BMV and criminal history reports required.
POLICY STATEMENT
The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this to perform the principal duties, responsibilities and essential job functions.
This is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
$35k-46k yearly est. 60d+ ago
Full Time Store Manager - RiverTown Crossings
Store 3.8
Co-manager job in Grandville, MI
At Build-A-Bear, the Chief Workshop Manager is responsible for the flawless execution of the store experience for both guests and associates. A leader who fully embraces our core values and standards while inspiring others is essential.
Responsibilities:
Serve as a role model leader, embodying the values and standards of the organization
Recruit, hire, and train a high-performing store team
Accountable for the overall success of the store, including achieving financial goals, maintaining operational efficiency, and delivering outstanding guest experiences
Responsible for the development and growth of their store team
Ensure the store maintains a visually appealing and engaging environment
Responsible for overseeing all aspects of store operations, including inventory management, scheduling, and compliance with company policies and procedures
Develop and execute strategies to increase sales, control expenses, and achieve financial targets
Conduct performance reviews and performance improvement plans, resolve performance issues promptly according to Build-A-Bear established guidelines
Provide leadership support to ensure that all team members understand and adhere to the organization's service standards
Required Qualifications:
2 years of store management experience with a proven, successful history in a customer-centric business, preferably in specialty retail
High school diploma or GED equivalent
Basic understanding of POS, payroll, and applicant tracking systems
P
referred Qualifications:
2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail.
Associate's (or higher) degree in business, management, or a related field
Proficiency with Store Force, UKG, POS System, Microsoft Outlook
Behavioral Traits for Success:
Motivated to build high performing people and teams
Thrives in creating a fun and interactive experience for employees and guests
Enjoys meeting and interacting with new people
Ability to connect with diverse employees to inspire results
Exercises good judgment in ambiguous situations
Displays strong initiative and self-direction
Unites teams to deliver strong results
Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure
Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups
Maintains a positive outlook when encountered by challenging circumstances
Working Environment:
Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day
Work environments include indoor/outdoor malls, strip centers, and other retail locations
Ability to work a typical retail schedule including days, evenings, weekends, and holidays
Lifting > 25 pounds
Your Performance Will Be Measured On:
Your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
Consistent execution of operational standards
Ability to foster team collaboration, communication, and performance
Decision-making, judgment, and execution
Consistently meet financial objectives
Ability to inspire their team to deliver exceptional customer service and uphold operational excellence
Ability to address situational, factual, and interpersonal issues
Stakeholder feedback
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
$25k-53k yearly est. 33d ago
Assistant Store Manager
Genpt
Co-manager job in Elkhart, IN
Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:
Responsibilities
Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
Know how to provide daily leadership and create and sustain a culture of employee engagement
Know the importance of partnering with your teammates in order to drive company owned store initiatives
Care about people and profit
Want to join a team where you can learn and grow your career the opportunities are endless!
A Day in the life:
Lead a successful team, support the store manager, and manage in our fast-paced retail stores
Manage store operations to maximize sales, profits and customer service
Build, coach, train and engage crew team to deliver superior levels of customer care and business results
Inventory protection, asset management, operational and safety issues
Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
Qualifications
High school diploma or equivalent. Technical or trade school courses or degree completion
Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
Passion for delivering customer care and building long term relationships
Thrive off of working in a very fast paced and complex environment
Knowledge of cataloging and/or inventory management systems
Ability to lift 60lbs in some situations
And if you have this, even better:
Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
Entirely customer-centric (external/internal)
ASE Certifications
NAPA Know How
Why NAPA may be the right place for you:
Outstanding health benefits and 401K
Stable company. Fortune 200 with a family feel
Company Culture that works hard, yet takes care of employees
Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$36k-46k yearly est. Auto-Apply 31d ago
Assistant Store Manager
Wild Bills Beefjerky 4.1
Co-manager job in Wyoming, MI
The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales. The Assistant Store Manager will help to develop and implement strategies to improve the store's performance and profitability while maintaining a positive and welcoming environment for customers and employees. This position is a development role that is intended for those who aspire to become a Retail Store Manager.
Responsibilities:
Assist in recruiting, interviewing, selecting, and retaining store employees.
Assist in managing and developing store employees for optimal performance in sales and store operations.
Assist in developing teams selling skills.
Assist in educating the team about the products sold in store.
Ensure that the store operates smoothly and efficiently, including managing inventory, monitoring expenses, executing promotional strategies and scheduling of employees.
Provide excellent customer service, including handling customer inquiries and complaints, resolving issues, and ensuring a positive shopping experience for all customers.
Obtain product knowledge about all products as well as awareness of current product launches and promotions.
Create relationships with customers in order to suggest products.
Meet or exceed store sales and operational goals.
Collaborate with the Store Manager and other employees to ensure that the store meets or exceeds all operational and financial targets.
Maintain a safe, clean, and organized store environment, including implementing and enforcing all company policies and procedures.
Provide feedback and recommendations to the Store Manager on employees, operations, and sales issues, including but not limited to recommending process improvements, trainings, marketing strategies, and product offerings.
Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, and cleanliness.
The majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most.
Open and close the store.
Full-time hours and must be able to work evenings, weekends, and holidays.
Requirements
Knowledge and Skills:
Written and Communications
Customer Service
Microsoft Office
Store Operations
Basic math of adding and subtracting
Qualifications:
At least 21 years or older
Completion of high school degree
Flexible to work weekends and holidays
Flexible to work 12 hour shifts at times
Standing for long periods of time
Ability to lift up to 50 pounds
Benefits:
Health, dental, vision, life insurance effective after 60 days of employment.
Merchandise discounts.
Development and growth opportunities
Merit increases bi-annually
Recognition Program
Monthly bonus potential
$32k-39k yearly est. 3d ago
Zone Manager
at Home Group
Co-manager job in Jenison, MI
$45,500.00yr - $56,875.00yr
Zone Manager
Our Mission: Enable everyone to make their house a home.
Our Vision: To become the first-choice destination for home and holiday décor.
The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director.
Key Roles and Responsibilities
The ZM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies.
The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences.
The ZM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions.
The ZM makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns.
The ZM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary.
The ZM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits.
The ZM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives.
The ZM oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising.
The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects.
The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience.
The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures.
All other duties based on business need.
Open Availability
Qualifications and Competencies
At least 18 years old.
High School Diploma/Equivalent; College degree preferred.
At least 3 years Management/Leadership experience or equivalent At Home experience.
At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience.
At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million.
Ability to work a flexible schedule including nights, weekends, and some holidays.
Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
Proficiency within Microsoft office (Word, Excel)
Communicates clearly and concisely with excellent verbal, written and comprehension skills.
Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun.
Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
$45.5k-56.9k yearly Auto-Apply 9d ago
Assistant Store Manager
Little Green Apple
Co-manager job in Mishawaka, IN
ASSISTANT STORE MANAGER - Full-Time
We are looking for full-time Assistant Store Managers who are enthusiastic, energetic, friendly, and hard-working!
The Assistant Store Manager is responsible for providing exemplary selling and customer service that is designed to improve the productivity and profitability of the store. The Assistant Store Manager provides the customer with product recommendations and solutions by working proactively with them and serves as a role model of best practice retail execution. The Assistant Store Manager's overall focus is on sales, service, and relationship-building at all times. The Assistant Store Manager serves in a leadership role within the store by sharing product knowledge, reading and incorporating store communications, and managing daily tasks as assigned by the Store Manager, including the responsibility of opening and/or closing the stores at the start or end of the day.
Additionally, inventory management procedures, conducting product sets, stocking product, housekeeping and assisting with stockroom duties are accomplished as identified or assigned. The Assistant Store Manager also works closely with the corporate store team and reports directly to the Store Manager.
ESSENTIAL JOB FUNCTIONS include, but are not limited to:
Creating and maintaining a warm, inviting, easy-to-navigate shopping environment.
Building and sharing expertise on products, promotions, services, and brand rewards programs - relevant and customized to the unique and wide range of shopper needs, relationships, and occasions.
Serves as a support for store management with the team.
Helping and affirming customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
Sharing and showcasing stories and communities of caring to reinforce the cycle of kindness.
Making the interaction easy and convenient for shoppers by effectively handling store operations -- product replenishment & merchandising, ringing sales, processing shipments, managing inventory, fulfilling Hallmark.com orders, doing curbside deliveries, etc.
Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
Working as a team to help meet the sales goals for the store by ensuring each customer leaves with everything they needed and a few things they didn't know they needed!
Upholds all company policies and practices.
Performs/completes other duties or special projects as assigned.
Requirements
REQUIRED QUALIFICATIONS (required for candidates to be considered)
Minimum of one (1) year of prior retail experience, sales, or customer service.
Must be 18 years of age or older.
Must be able to open and close the store a minimum of three (3) times per week, and also work two (2) weekend shifts per month.
Ability to work a flexible schedule that meets the needs of the business, including but not limited to events, holidays, evenings and weekends.
Ability to provide proof of eligibility to work legally in the United States
PREFERRED QUALIFICATIONS
High school diploma or equivalent.
Two (2) or more years of experience in (specialty) retail, sales, or customer service.
KNOWLEDGE, SKILLS, & ABILITIES
Strong customer-focused engagement and consultative selling skills.
Ability to communicate effectively with customers and employees. Strong sense of urgency, flexibility and willingness to adapt to change.
Ability to receive feedback and take action when appropriate. Proficiency and comfort using a computer and other technology.
Desire and ability to learn the business.
Ability to have access to store cash and products assets, and will be accountable for maintaining accurate records and/or deposits.
Ability to assist in the training of new store employees and work closely with store management to understand new policies, operational changes, and/or training initiatives.
WORKING CONDITIONS & PHYSICAL DEMANDS
Must be able to continuously to stand/walk, push/pull, lift/carry up to 10 pounds, utilize fine finger movement (i.e. keyboard operating, writing, etc.) and tactile/touch to assist with products/customers/registers/equipment/etc., and grasping/gripping/holding with hands and/or fingers.
Must be able to frequently bend at the waist, climb/work at heights (i.e. step ladders, ladders, etc.), kneel and squat, lift and/or carry up to 40 pounds, and reach overhead with arms raised above shoulder height/forward reaching.
Must be able to occasionally balance on uneven surfaces/ground, lift and/or carry up to 50 pounds, and drive or travel.
Must be able to rarely/infrequently lift and/or carry up to 75 pounds, or sit/remain in a seated position during job performance.
Must be able to continuously communicate with customers, co-workers, vendors, either in-person or over the phone, including speaking, hearing, and sight in order to assist customers.
While working, this position may be exposed to dust, cleaning agents, truck exhaust when receiving deliveries, inadequate lighting at close of business, tolerance of noise from products and customers, tolerance of smells/scents of products (i.e. candles, potpourri, lotions, etc.), work outside (i.e. taking out trash, assisting with deliveries, etc.), and work at heights in the stockroom or on the product floor.
EMPLOYMENT STATUS
This is a regular, full-time, hourly position that is deemed “non-exempt” by the Fair Labor Standards Act (FLSA), and will typically work 40 hours per week.
GENERAL REQUIREMENTS & DISCLAIMERS
The above statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities and duties of an employee, so classified.
Employees must be physically able to perform the essential functions of the position, with or without reasonable accommodation.
LGA Retail, Inc. (d.b.a. Little Green Apple) does not discriminate in its employment, or any other programs or activities, on the basis of race, religion, color, creed, national origin, ancestry, ethnicity, gender, economic status, age, marital status, sexual orientation or disability. We provide reasonable accommodation for qualified individuals with a disability, if requested.
$36k-46k yearly est. 60d ago
Zone Manager
at Home Medical 4.2
Co-manager job in Jenison, MI
$45,500.00yr - $56,875.00yr
Zone Manager
Our Mission: Enable everyone to make their house a home.
Our Vision: To become the first-choice destination for home and holiday décor.
The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director.
Key Roles and Responsibilities
The ZM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies.
The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences.
The ZM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions.
The ZM makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns.
The ZM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary.
The ZM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits.
The ZM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives.
The ZM oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising.
The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects.
The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience.
The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures.
All other duties based on business need.
Open Availability
Qualifications and Competencies
At least 18 years old.
High School Diploma/Equivalent; College degree preferred.
At least 3 years Management/Leadership experience or equivalent At Home experience.
At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience.
At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million.
Ability to work a flexible schedule including nights, weekends, and some holidays.
Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
Proficiency within Microsoft office (Word, Excel)
Communicates clearly and concisely with excellent verbal, written and comprehension skills.
Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun.
Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
$45.5k-56.9k yearly Auto-Apply 9d ago
Assistant Store Manager
Marshall North
Co-manager job in Marshall, MI
$17.50-20.50/hour
Johnny's is a fun, friendly place to work and shop, and as Assistant Store Manager, you'll play an important role in keeping it that way. Your support will help every part of your store run smoothly throughout your shift, especially when it comes to taking good care of Johnny's customers. You'll also be in charge during second and third shifts and whenever the Store Manager is away, helping your store stay clean, stocked, safe, and looking great morning, noon, and night.
What You'll Do
Set the bar for your store's customer service, helping your team treat every Johnny's customer with the friendly, polite, and efficient service they deserve.
Provide guidance to keep your team and your store looking their best.
Handle HR duties including training, scheduling, and supervising your team, while following Johnny's HR policies and all applicable employment laws.
Follow Johnny's goals to maximize your store's sales while controlling operating expenses.
Partner with our suppliers and other vendors in a professional way.
Address any complaints promptly and politely to keep Johnny's customers happy.
Stay up on your store's bookwork and related tasks, sharing documents with Johnny's home office.
What You'll Need
Strong communication skills to interact with employees, customers, supervisors, and vendors in a friendly way.
Ability to pay close attention to detail, adapt well to change, and multi-task every day.
A valid driver's license and a personal vehicle to perform work-related activities.
A college degree or two years of related experience and/or training, or the equivalent combination.
Basic computer and software knowledge (Microsoft Word, Excel, and email).
A willingness to work any area of the store when needed and operate a computerized register.
Ability to bend, stand, walk, lift up to 50 lbs., and frequently carry up to 10 lbs.
Benefits
It feels good to work at a company that cares about its customers and its community. We're always looking for ways to take good care of each other, and that goes for your benefits, too. As a full-time Johnny's employee, you can look forward to:
Competitive pay: work your way up and earn raises on an annual basis, earn cash for referrals!
Medical, dental, and vision insurance (after 60 days)
Flex spending account (after 60 days)
$10,000 life insurance and accidental death & dismemberment insurance (after 60 days)
LifeWorks employee assistance program (after 60 days)
401K with company match (age 18+, after 6 months of service)
Up to 72 hours paid time off (after 90 days), 6 paid holidays per year, and holiday premium pay
Get to Know Johnny's
You can feel good about working for Johnny's. Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. Wherever we go, we work hard to be a bright spot in the community, doing our best to Be More, Be Good, and Be Neighborly. Come join our team!
$17.5-20.5 hourly 60d+ ago
Assistant Store Manager
Johnny's Markets 4.2
Co-manager job in Charlotte, MI
$17.50-20.50/hour Johnny's is a fun, friendly place to work and shop, and as Assistant Store Manager, you'll play an important role in keeping it that way. Your support will help every part of your store run smoothly throughout your shift, especially when it comes to taking good care of Johnny's customers. You'll also be in charge during second and third shifts and whenever the Store Manager is away, helping your store stay clean, stocked, safe, and looking great morning, noon, and night.
What You'll Do
* Set the bar for your store's customer service, helping your team treat every Johnny's customer with the friendly, polite, and efficient service they deserve.
* Provide guidance to keep your team and your store looking their best.
* Handle HR duties including training, scheduling, and supervising your team, while following Johnny's HR policies and all applicable employment laws.
* Follow Johnny's goals to maximize your store's sales while controlling operating expenses.
* Partner with our suppliers and other vendors in a professional way.
* Address any complaints promptly and politely to keep Johnny's customers happy.
* Stay up on your store's bookwork and related tasks, sharing documents with Johnny's home office.
What You'll Need
* Strong communication skills to interact with employees, customers, supervisors, and vendors in a friendly way.
* Ability to pay close attention to detail, adapt well to change, and multi-task every day.
* A valid driver's license and a personal vehicle to perform work-related activities.
* A college degree or two years of related experience and/or training, or the equivalent combination.
* Basic computer and software knowledge (Microsoft Word, Excel, and email).
* A willingness to work any area of the store when needed and operate a computerized register.
* Ability to bend, stand, walk, lift up to 50 lbs., and frequently carry up to 10 lbs.
Benefits
It feels good to work at a company that cares about its customers and its community. We're always looking for ways to take good care of each other, and that goes for your benefits, too. As a full-time Johnny's employee, you can look forward to:
* Competitive pay: work your way up and earn raises on an annual basis, earn cash for referrals!
* Medical, dental, and vision insurance (after 60 days)
* Flex spending account (after 60 days)
* $10,000 life insurance and accidental death & dismemberment insurance (after 60 days)
* LifeWorks employee assistance program (after 60 days)
* 401K with company match (age 18+, after 6 months of service)
* Up to 72 hours paid time off (after 90 days), 6 paid holidays per year, and holiday premium pay
Get to Know Johnny's
You can feel good about working for Johnny's. Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. Wherever we go, we work hard to be a bright spot in the community, doing our best to Be More, Be Good, and Be Neighborly. Come join our team!
$17.5-20.5 hourly 57d ago
Store Manager - University Park Mall
Tapestry, Inc. 4.7
Co-manager job in Mishawaka, IN
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Retail Job Description
Reports to: General/District Manager
Store Manager
Selling and Service
* Understands organizational objectives and makes decisions that align with Company priorities and values
* Endorses, models and develops team to deliver Coach's Selling and Service expectations
* Manages sales strategies, initiatives and growth across all categories
* Flexes store business strategies and personal selling techniques to contribute to overall store and financial results
* Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers
* Sales/productivity goals: sets and communicates goals for the team, tracks store's performance at all times
and achieves sales through team
* Productivity Management: holds the management team accountable for floor supervisor productivity, personal productivity and management contribution
* Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
* Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going
productive relationships with customers
* Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives
* Understands changes in local market with potential impact on business performance and supports the
execution of local sales strategies and tactics
* Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace
* Creates positive impressions with store team and customers by bringing best self to work through elevated,
sophisticated, appropriate business attire consistent with Coach's guide to style
* Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
* Coaches team on how to incorporate trends into their selling experience with customers
* Influences customer's purchase decisions by balancing patience and assertiveness
* Sensitive to customer and team's needs and tailors approach by reading cues
* Resolves customer problems and meets customer needs in a timely manner through solution-oriented and
forward thinking
* Encourages team to build long-term relationships with customers to drive business
* Develops both self and individual product knowledge skills and remains aware of current collections
* Protects and drives the needs of the business at all times
* Understands the positive sales impact staffing has on the business; recruits and hires accordingly
* Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing
Company tools
* Ensures all daily tasks are completed without negatively impacting service of Coach standards
Workplace and Environment
* Creates enthusiasm and positivity for a shared vision and mission
* Leads by example
* Demonstrates confidence when leading the team and managing the store
* Takes initiative; has a high level of ownership and accountability for results of self and others
* Approaches challenges in direct and timely manner and takes action to course correct in the moment when appropriate
* Builds trusting relationships with peers and team
* Acts as advocate for the team and Brand
* Is adaptable and flexible to change
* Switches gears based on the needs of the business both seamlessly and pro-actively
* Welcomes feedback and adapts behaviors as appropriate
* Maintains a calm and professional demeanor at all times
* Fosters an environment of teamwork and collaboration
* Creates short and long-term strategies to achieve personal metrics and performance
* Uses available resources to make informed decisions and takes appropriate partners when necessary
* Utilizes Company tools to keep self-informed
* Delegates and empowers others
* Recognizes and values individual performance and communicates appropriately
* Evaluates performance of all team members and provides consistent and timely feedback; creates and
modifies action plans for the continuous development of staff
* Resolves performance problems using appropriate communication, coaching and counseling techniques
* Creates a talent bench strength by actively recruiting and interviewing candidates
* Recruits, interviews, selects, on boards and retains top talent
* Acknowledges and reinforces the importance of how all roles contribute to the success of the store
Operations
* Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
* Demonstrates strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.)
* Writes schedules to maximize business by scheduling right people, right place, right time
* Interacts and communicates with supervisor(s) on a regular basis to keep them informed
* Maintains interior and exterior upkeep of the building with partnership from the corporate office
* Understands and uses all retail systems and reporting tools
* Adheres to all retail policies and procedures including POS and Operations procedures
* Leverages Coach's tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual and team goals
Additional Requirements
Experience: 1 to 3 years of previous Store Manager experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Coach is an equal opportunity and affirmative action employer.
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $62,000.00 TO $84,000.00
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
$17k-44k yearly est. 60d+ ago
Assistant Store Manager Sally Beauty 03668
SBH Health System 3.8
Co-manager job in Holland, MI
Sally Beauty Job Title: Assistant Manager
Essential Function Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent.
Must 18 years of age or older.
Minimum 3+ years retail sales/customer service experience preferred.
At least 1+ year(s) prior management experience preferred.
Ability to lead or support a team of associates to meet business objectives.
Can effectively communicate with team and management.
Must have scheduling availability to meet the needs of the business.
Cosmetology license desirable, but not required.
Competencies
Passionate Learner.
Desire to grow and learn.
Flexible Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations.
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success.
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment.
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers.
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance.
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions.
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High.
Departmental/Division Level High.
Project Level High.
Consultative Level High.
The amount of discretion or freedom this position has
Strict Adherence to Guidelines.
Interprets and Adapts Guidelines.
Develops and Implements Guidelines.
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
$39k-46k yearly est. Auto-Apply 60d+ ago
Showroom Manager
Lane Automotive 4.0
Co-manager job in Watervliet, MI
Showroom Manager
Reports to: COO/CFO
The Showroom Manager is responsible for overseeing and managing the Showroom Team, daily operations of the store, driving sales performance, ensuring excellent customer experience, and support for Lane Automotive product lines and Motor State Distributing.
Supervisory Responsibilities:
The position supervises others and requires accountability for direct reports.
Key Responsibilities:
Assist with planning, developing, and executing all Lane Automotive initiatives.
Develop the skills and knowledge of the Showroom Team through coaching, training, and mentoring.
Oversee daily operational tasks, such as opening and closing procedures, cash handling, and store upkeep.
Set sales targets and monitor performance to drive revenue and meet goals.
Ensure all policies and procedures are followed, including proper handling of checks, employee discounts, returns, and special orders.
Implement loss prevention measures, conduct regular inventory counts, and investigate discrepancies.
Approve warrantees, exchanges, and returns.
Build and maintain strong relationships with key customers.
Answer customer questions, resolve problems, and maintain customer satisfaction.
Monitor customer feedback and implement strategies to improve satisfaction.
Work with other departments to align with overall business objectives.
Attend industry events (Company Events, Trade Shows, and Motorsports Events) as a strong brand representative.
Conduct employee performance evaluations, issue disciplinary action, and consistently enforce company policies as outlined in the employee handbook.
Work in a team environment.
Promote and maintain a clean and safe work environment by complying with procedures, policies, training, and regulations.
Ensure established policies and procedures are followed.
Participate in continuous improvement project team activities.
Assist with talent and workforce planning.
Other duties as assigned.
Education/Experience/Qualifications:
Bachelor's degree in business administration, retail management, or related field, preferred.
2-5+ years of experience in sales or retail.
Demonstrated leadership activity in similar roles or organization.
Extensive knowledge of the automotive aftermarket industry.
Experience with SxE and IRMS, preferred.
Skills & Abilities:
Must be motivated to exceed expectations for excellent customer satisfaction.
Ability to develop and foster business relationships.
Ability to communicate effectively (clear and concise) through writing, speaking, active listening, and presentation. Excellent verbal and written communication skills.
Proficient with Microsoft Office Suite and other job-related equipment and software.
Ability to approach conflicts with vendors, customers, and colleagues in a constructive manner.
Ability to read, analyze, and interpret data.
Strong quantitative and analytical skills.
Excellent organization skills and detail-oriented with exceptional critical thinking, multi-tasking, and problem-solving abilities.
Excellent time management.
Ability to work both independently, within a team, and cross-functionally with other departments/stakeholders.
Ability to work with minimum supervision/guidance and must be self-directed.
Excellent problem-solving skills and sound judgment.
Ability to perceive, use, understand, manage, and handle emotions.
Ability to understand own thoughts, feelings, and actions; and how they influence own behavior and impact others.
Willing to participate in Company designated training.
Must have knowledge of and comply with the policies and procedures contained in the company handbook.
Must be able to maintain confidentiality.
Must be able to practice safe work habits.
Physical Demands:
This office-type position requires sitting, standing, walking, stooping, kneeling, and using one's hands. It also requires operating basic office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Work Environment:
Each coworker is accountable for their actions and is required to exercise good judgment in everything they do on behalf of Lane Automotive. Part of that responsibility includes understanding and living up to company values, standards, and policies, specifically our code of ethics and business conduct. Additionally, every coworker has the responsibility to ask questions when they are unsure of what those values, standards, and policies require and to act if they believe someone else is not acting consistently with those values, standards, and policies.
The information in this job description is intended to convey the key responsibilities and requirements. It is not an exhaustive list of the skills, efforts, duties, responsibilities, or working conditions associated with the opportunity. Responsibilities are subject to change.
At Lane Automotive, we recognize our ultimate success depends on our talented and dedicated workforce. We value the contribution each Team Member makes to our Vision “To deliver the best customer experience in every market we serve.” We expect Team Members to practice values in all decisions and lead the values by action and example.
Lane Automotive Values:
Integrity: Be genuine, always do what's right even when no one is looking
Passion: A strong feeling of excitement
Innovation: Never satisfied with the status quo
Respect: Consideration for everyone, in everything we do
Accountability: Take ownership
Lane Automotive welcomes diversity. As an equal opportunity employer, all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status.
* Establish and develop new accounts * Maintain rapport with clients. Resolve client complaints ensuring client satisfaction. * Work on Lead Management and generate Database for respective region and add the same to master database. Leads and data to be monitored on regular basis.
* Meet sales target set in term of product and revenue. Meet or exceed assigned monthly booking target in the assigned sales territory/market
* Responsible for the granting of credit limit and collection of outstanding payment
* Able to travel domestic for sales calls and participate in corporate events both local and Domestic
* Able to strategise marketing plans to achieve sales and profit
* Work closely with Operations and back office staff to provide excellent service to clients
* Administrative duties such as preparing of marketing call reports, keep track of group bookings etc
* Handle client's feedback, complaints on all booking issues. Actively participate in Road Shows
* Any other duties reasonably assigned by the Supervisor
* Return Business telephone calls.
* Promptly respond to all inquiries, prospects, and tentative or definite business.
* Be familiar with all services/features to respond to client inquiries accurately.
* Assist in achieving or exceeding budgeted goals in sales and profit for the Company.
* Plan and execute cost-effective and productive sales trips into assigned territory to improve and increase our penetration of that market.
* Report on trends in the industry and competition
* Update and maintain recording system including:
* MIS reports
* Productivity report, Corporate profile, weekly call planner
Desired Profile:
* Degree in Hotel Management / BCOM /MBA Marketing is preferable.
* Should be young, presentable and energetic with good communication skills.
* Should be able to handle and manage the team effectively.
* Should possess a Go-Getting attitude and ability to achieve all targets.
* Must possess good knowledge of Hotel / Travel industry.
* Must possess work experience in a Travel company / star hotel in the similar capacity.
$32k-36k yearly est. 60d+ ago
Assistant Manager
Carrols Restaurant Group, Inc. 3.9
Co-manager job in Battle Creek, MI
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$27k-38k yearly est. 6d ago
Full-Time Assistant Store Manager
Aldi 4.3
Co-manager job in Goshen, IN
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
**Position Type:** Full-Time
**Average Hours:** 38 hours per week
**Starting Wage:** $25.00 per hour
**Wage Increase:** Year 2 - $26.00 per hour
**Duties and Responsibilities:**
Must be able to perform duties with or without reasonable accommodation
- Assists the direct leader with developing and implementing action plans to improve operating results
- Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
- Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
- Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
- Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
- Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
- Participates in the interviewing process for store personnel
- Communicates information including weekly information, major team milestones, developments, and concerns
- Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
- Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
- Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
- Maintains store cleanliness standards and proper store signage at all times
- Assists the direct leader with maintaining proper stock levels through appropriate product ordering
- Merchandises product neatly to maximize sales
- Ensures the quality and freshness of products for sale and accuracy of product signage
- Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
- Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
- Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
- Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
- Other duties as assigned
**Physical Demands:**
- Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
- Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
- Must be able to perform duties with or without reasonable accommodations
**Job Qualifications:**
- You must be 18 years of age or older to be employed for this role at ALDI
- Ability to work both independently and within a team environment
- Ability to provide and lead others to provide prompt and courteous customer service
- Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
- Ability to interpret and apply company policies and procedures
- Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
- Ability to evaluate and drive performance of self and others
- Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
- Ability to operate a cash register efficiently and accurately
- Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
- Excellent verbal and written communication skills
- Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
- Meets any state and local requirements for handling and selling alcoholic beverages
**Education and Experience:**
- High School Diploma or equivalent preferred
- A minimum of 3 years of progressive experience in a retail environment
- A combination of education and experience providing equivalent knowledge
- Prior management experience preferred
ALDI offers **competitive wages and benefits,** to all employees including:
+ 401(k) Plan
+ Company 401(k) Matching Contributions
+ Employee Assistance Program (EAP)
+ PerkSpot National Discount Program
In addition, **full-time employees** are offered:
+ Medical, Prescription, Dental & Vision Insurance
+ Generous Vacation Time & 7 Paid Holidays
+ Up to 6 Weeks Paid Parental Leave at 100% of pay
+ Up to 2 Weeks Paid Caregiver Leave at 100% of pay
+ Short and Long-Term Disability Insurance
+ Life, Dependent Life and AD&D Insurance
+ Voluntary Term Life Insurance
_*Full-time employees average 30 or more hours per week within an annual lookback period_
_**Benefits offered to full-time and part-time employees may vary by state_
Click here to learn more about the benefits ALDI has to offer (*********************************
_ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._
$25-26 hourly 40d ago
Full Time Assistant Manager - RiverTown Crossings
Store 3.8
Co-manager job in Grandville, MI
As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for guests and associates.
Responsibilities:
Lead and inspire your team during scheduled shifts, provide guidance, support, and feedback to ensure each team member performs at their best
Drive sales by implementing effective strategies, motivating the team, and providing exceptional guest service to meet or exceed sales targets
Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment
Lead team to maintain operational efficiencies and adherence to store safety policies and procedures
Oversee inventory management processes, including receiving, stocking, and inventory counts
Assist in building and developing a high-performing team that delivers exceptional guest service
Required Qualifications:
2 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail
High school diploma
P
referred Qualifications:
2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail.
Associate's (or higher) degree in business, management, or a related field
Behavioral Traits for Success:
Thrives in a “How Can I Help” environment
Able to balance creativity and fun with dependability
Connects with others to inspire results
Exercises good judgment in ambiguous situations
Displays strong initiative and self-direction
Unites teams to deliver strong results
Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure
Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups
Maintains a positive outlook despite challenging circumstances
Working Environment:
Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day
Work environments include indoor/outdoor malls, strip centers, and other retail locations
Ability to work a typical retail schedule including days, evenings, weekends, and holidays
Lift > 25 pounds
Your Performance Will Be Measured On:
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
Decision-making, judgment, and execution
Consistently meeting financial objectives
Ability to create an Experience First culture for guests and associates
Talent management
Consistent execution of operational standards
Ability to foster team collaboration, communication, and performance
Stakeholder feedback
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
The average co-manager in Portage, MI earns between $47,000 and $171,000 annually. This compares to the national average co-manager range of $35,000 to $119,000.